Literature Review

Telehealth can drive more meaningful serious illness conversations in MDS, AML AJMC - American Journal of Managed Care; by AJMC contributor; 7/10/24 Using telehealth to have conversations about serious illnesses with patients may help increase clinician confidence in having these types of conversations, suggest findings from a small pilot study. Researchers collected feedback from 20 clinicians implementing a telehealth serious illness conversation with their patients with acute myeloid leukemia and myelodysplastic syndrome (MDS). The group found the intervention was considered simple and easy, and helped clinicians better understand the unique needs of their patients at end of life. The findings were published in JMIR Formative Research.

How 'Human-Kind' AI can reshape your business Forbes; by Mark Cameron; 7/1/24 As AI models mature, their impact on the economy is becoming increasingly profound. They offer unprecedented opportunities for innovation and efficiency. Here's how. ... AI enables traditional businesses to accomplish more with fewer resources. ... As AI begins to take over mundane tasks, the role of the human workforce is evolving. Employees are no longer cogs in the machine—they're becoming value creators. The focus is evolving toward roles that require critical thinking, creativity and emotional intelligence—areas where humans excel, but AI still has limitations. This shift necessitates upskilling and reskilling initiatives to prepare the workforce for new, high-value roles in an AI-driven economy.

7 of the top tech and IT jobs in demand for the future TechTarget; by David Weldon; 6/24/24 Businesses of the future will rely on workers with IT skills even more than they do today. Find out which jobs might be most in demand and what those roles entail. ... Organizations are having to create new tech roles and redefine existing ones to manage the integration of AI and data into core business functions. Meanwhile, cybersecurity continues to be a top concern, as do digital transformation and cloud computing. These challenges are increasing the demand for job roles that merge technical expertise with strategic business acumen. ... So, what will be some of the hottest IT jobs of the future? ... Roles are listed in alphabetical order. 

A paradigm shift for healthtech CEOs: Increasing patient satisfaction and retention Forbes; by Eric Giesecke; 6/24/24In our hyperconnected world, seamless communication is the norm. From the latest news to customer service chats, consumers expect streamlined interactions. However, the healthcare and healthtech industries have lagged in adopting consumer-friendly practices. ... A patient’s experience is extremely important for healthcare organizations to thrive. It’s important to remember that in the digital age, competitors are not just other healthcare companies. ... So how can we customize experiences better than ever before? One important step is taking the time to understand your organization's current technology. ...

171K+ clicks saved: Inside Johns Hopkins' nurse documentation revamp Becker's Clinical Leadership; by Erica Carbajal; 6/17/24 Across healthcare, efforts to advance documentation are often focused on enhancing physicians' workflow. But at Baltimore-based Johns Hopkins Hospital, leaders are equally focused on improving documentation in nursing. ... [The] American Nurses Credentialing Center recognized Johns Hopkins with 10 exemplars, one of which recognized the hospital as a leader in nursing informatics. Case in point: The hospital has saved nurses 170,620 clicks in four months, April Saathoff, DNP, RN, vice president and chief nursing information officer at Johns Hopkins Medicine, told Becker's. ... "Instead of the nurse having to go in and document on every single row on a head-to-toe reassessment for the patient, we now have some fields added to the top where the nurse can document reassessment changes noted or reassessed no changes," Dr. Saathoff said, adding that the changes are saving nurses an average of 13 minutes per reassessment. Editor's Note: What might your organization be able to streamline in your online documentation? Before IT or clinical management decides unilaterally, get input from your clinicians who make the visits and use the system. Include your psychosocial/spiritual care team members as well, as you might delete something crucial that they need.

Better manage privacy concerns related to AI in healthcare Fior Reports; by Becca Roberts; 6/17/24 Artificial intelligence technologies offer tremendous potential in healthcare, but it is critical for organizations to carefully consider the complex privacy concerns associated with different types of AI products and deployments, says Karen Habercoss, privacy officer at UChicago Medicine. “It’s critical to really understand what the use cases are and how we can minimize the amount of data we share to protect our patients, their privacy and their data,” she said. “I'm very much in favor of AI. I think it will bring about a fundamental change in the way we care for patients clinically in healthcare. Those are the very positive things that will come out of it. But with that comes a great responsibility to protect our patients from things they may not understand,” she said. 

Prisma uses VR tech to bring outdoors to hospice patients UpstateToday.com, Seneca, SC; by Andrea Kelley; 6/8/24 Years ago, Lisa Dwiggins headed out West to visit her father, Bobby Finch. They hopped on his motorcycle — a Harley Davidson — and wound through the canyons, taking in the view. Thanks to a new virtual reality program at Prisma Health Hospice of the Foothills, Dwiggins and Finch were able to visit those places again — together. ... “Those were areas Dad talked about over the years,” Dwiggins told The Journal. “He lived in Las Vegas for over 30 years, rode his Harley all through the canyons and up along the coast, and talked about the sunsets at Huntington Beach. It’s been 6 years since Dad has been back there, and he has been trying to get back to visit but his health prevented him to getting back. This program at least allowed him to reminisce the good times he had.” The experience was made even more special because with Tandem VR, Dwiggins could join Finch.

40 changes to earn better results, per health IT and finance leadersBecker's Hospital Review; by Randi Haseman; 6/4/24Running a successful healthcare organization requires constant innovation and adaptability. Forty healthcare leaders shared their best change in the past two years to attain amazing results. ... Question: What is one change you made in the last two years that yielded the best results? ...

Telehealth delivers early palliative care as effectively as in-person careAJMC, American Society of Clinical Oncology; by Laura Joszt, MA; 6/2/24 Early palliative care can be delivered via telehealth with equivalent quality-of-life effects as palliative care delivered in person to patients with advanced non–small cell lung cancer (NSCLC), according to late-breaking results presented during [a] plenary session at the 2024 American Society of Clinical Oncology (ASCO) annual meeting. Whether the palliative care was delivered in person or via telehealth, the most common topics discussed during the visit were similar and included building and establishing rapport to create a relationship with the patient and their family, identifying symptoms and grading symptom management, and coping with serious illness, explained Joseph Greer, PhD, codirector of the Cancer Outcomes Research & Education Program at Massachusetts General Hospital Cancer Center and associate professor of psychology in the Department of Psychiatry at Harvard Medical School ...

Tech solutions for better patient care: How modern tools are transforming hospice management NerdBot; by Nerd Voices; 5/30/24 Hospice care, fundamentally centered on providing comfort and support to terminally ill patients, has traditionally been a deeply personal and human-centric field. However, as technology advances, it is clear that modern tools can significantly enhance the quality of care. Integrating technology into hospice revenue management allows caregivers to streamline operations, reduce errors, and focus more on delivering compassionate care.

What AccentCare’s clinicians wanted from the company’s AI implementationHome Health Care News; by Joyce Famakinwa; 5/23/24Like many others, AccentCare has embraced artificial intelligence. However, the company wasn’t satisfied with implementing generative AI and looping in its clinicians afterwards. Instead, the company made its nurses a part of this process from the start. “It’s our philosophy at AccentCare that we don’t make changes to clinical practice without having a conversation with the people who are delivering clinical care,” Tracy Dent, vice president of clinical operations at AccentCare, told Home Health Care News. “They’re the people who are delivering care at the bedside. We want to make sure they have a voice in decisions that are going to impact their ability to do so.”Editor's Note: Pair this with another article in today's newsletter, "Three ways to communicate with Gen-Z—and why it’s important."

Upskilling and retraining for talent innovation in the AI ​​era Tech Trends Post; 5/13/24 According to a report from the IBM Institute for Business Value, more than 60% of executives say generative AI will disrupt the way their organizations design customer and employee experiences. Employees must change to meet these demands. Many are turning to AI upskilling – the act of providing the workforce with the skills and training to use AI to do their jobs. ... A 2024 Gallup poll found that about 25% of workers worry that their jobs could become obsolete due to AI. ... [This article outlines the following:]