Literature Review

All posts tagged with “Communication.”



6 nonverbal cues that reveal your leadership communication style

04/21/25 at 03:00 AM

6 nonverbal cues that reveal your leadership communication style Forbes; by Cheryl Robinson; 4/17/25 ... [Some] of the most influential leadership communication doesn’t come from words—it comes from what you do when you’re not speaking. And it’s not always the cues you’d expect. These subtle, often overlooked signals shape how others perceive your authority; your body language tells a completely different story from your words. Dr. Albert Mehrabian’s well-known 7-38-55 rule breaks down communication into three key components: 7% of meaning comes from words, 38% is conveyed through tone of voice and 55% through body language. Mastering nonverbal communication has become a critical leadership skill in the digitally remote workspace.  ... To lead with greater impact, you need to recognize the signals you’re sending, especially the ones you don’t realize you’re giving off.

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Patient-centered communication drives supportive care needs in incurable cancer

04/17/25 at 03:00 AM

Patient-centered communication drives supportive care needs in incurable cancer Oncology Nursing News; by Kristie L. Kahl; 4/16/25 The Primary Palliative Care Communication Intervention (PRECURSOR) may improve the psychosocial experiences of patients with incurable gynecologic cancer and their caregivers in the outpatient setting, according to results of a pilot study presented at the 50th Annual ONS Congress. ... Currently, most of the conversation around supportive care is provider-driven, and clinical tendency is to insert palliative care in the terminal setting. However, the study investigators aimed to integrate supportive care across the cancer continuum.

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For AYAs with advanced cancer, study finds serious communication gaps about their care

04/16/25 at 03:00 AM

For AYAs with advanced cancer, study finds serious communication gaps about their care National Cancer Institute; by Daryl McGrath; 4/15/25 Many adolescents and young adults (AYAs) with advanced cancer don’t have discussions with their clinicians about how they want to approach palliative care until the final weeks of life, a study of medical records of nearly 2,000 young patients showed. ... Talking about care and treatment near the end of life is one of the most challenging aspects of caring for AYAs with advanced cancer, said Ashley Wilder Smith, Ph.D., M.P.H., of NCI’s Healthcare Delivery Research Program and co-leader of NCI’s Adolescent and Young Adult Oncology Working Group. ... “When a young person is faced with a disease that may lead to an early death, it’s vitally important to give them the opportunity to think about what’s most important to them and what happens to them in terms of care in the time they have left,” she said.

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Being a high-performer CEO isn’t enough. True leadership involves empathy

04/14/25 at 03:00 AM

Being a high-performer CEO isn’t enough. True leadership involves empathyFastCompany; by John Connors; 4/10/25This moment calls for executives who can balance strong analytical skills with emotional intelligence. The CEO’s role is evolving. Private equity is playing an increasingly influential role in shaping the expectations, performance, and tenure of CEOs. The financial environment is also changing, with influence increasingly moving from public markets to private capital... In this landscape, CEOs are increasingly being measured by their ability to generate financial returns. But true leadership requires hitting more than financial targets. The most effective leaders understand that long-term success depends on balancing financial acumen with empathetic leadership. Those who fail to adapt risk becoming transactional managers rather than transformational leaders. Understanding this shift and defining one’s leadership approach is more critical now than ever.

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The CEO social media ‘influencer era’

04/11/25 at 03:00 AM

The CEO social media ‘influencer era’ Becker's Hospital Review; by Kristin Kuchno; 4/8/25 LinkedIn has emerged as a particularly influential platform, where healthcare executives share leadership lessons, strategy insights and personal reflections from patient interactions. “There’s a call for more authenticity and transparency, and people now expect to hear directly from their leaders to understand their perspective,” LinkedIn Editor-In-Chief Dan Roth told Fortune. This shift toward more personal communication aligns with a broader push for transparency. Research from FTI Consulting shows 92% of professionals are more likely to trust an organization whose executives use social media. Leaders should embrace the conversational tone of social media and allow their personality — including vulnerabilities — to show, with the aim of sparking dialogue, rather than simply echoing news releases, a senior vice president at H/Advisors Abernathy told Fortune. 

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Seeking human empathy, health insurers turn to AI

04/09/25 at 03:00 AM

Seeking human empathy, health insurers turn to AI Modern Healthcare; by Nona Tepper; 3/27/25 When Florida Blue wanted its call center employees to demonstrate greater emotional intelligence when dealing with customers, the nonprofit health insurance company enlisted a tutor incapable of emotion. A generative artificial intelligence, or genAI, chatbot instructs 30 Florida Blue customer service representatives on how to behave like human beings when interacting with other human beings. The chatbot guides workers on human behaviors, such as when to slow their speech, when to hasten a call to its conclusion and what to recommend to policyholders. The company plans to expand this pilot program to its entire 1,600-person call center team this year. [Continue reading ... access may be limited]Editor's note: Is this backwards? What happened to human kindness? Courtesy and core respect? I am a lifelong lover of new technologies. Still, I am surprised at this seemingly-backwards twist. For whatever works, may we learn and grow in "[behaving] like human beings when interacting with other human beings."

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Palliative care in the intensive care unit: An integrative review of intensive care unit health care professionals' views and experiences

04/02/25 at 03:00 AM

Palliative care in the intensive care unit: An integrative review of intensive care unit health care professionals' views and experiences Dimensions of Critical Care Nursing (DCCN); by Berit Lindahl and Susan Kirk; May-Jun 2025 ... Our findings suggest there is variation in how palliative care in the ICU is conceptualized and interpreted. Intensive care unit professionals need enhanced competencies and training to develop their confidence in providing palliative care and improve role clarity. Such training should focus on serious illness conversations with patients/families and interdisciplinary teamwork. Integration of palliative consultants into the ICU could be further developed.

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Managing oncology nurse burnout through peer support, emotional intelligence

04/01/25 at 03:00 AM

Managing oncology nurse burnout through peer support, emotional intelligence Oncology Nursing News; by Pattie Jackel, MN, RN, AOCN; 3/28/25 Debriefing after patient loss, supporting patients at the end of life, and finding outlets outside of work can help oncology nurses avoid burnout. ... Pattie Jakel, MN, RN, AOCN, spoke with Oncology Nursing News® about burnout in oncology nursing and ways to avoid it while providing palliative care to patients. ... You have to have a strong network and support. And my husband is…an architect, so medicine is not his thing, and in the beginning, he’d be like, “Pattie, I can only hear one sad story a week because I can’t hear all your sad stories.” ... "Working in acute care, I saw some horrific death and dying that occurred for our patients. We would definitely debrief afterwards, bring the group together 5 minutes. Sometimes we did longer ones." [Continue reading ...]

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Dad diary: A smashed snake and our first real talk about death

04/01/25 at 03:00 AM

Dad diary: A smashed snake and our first real talk about death Indy Parenting; by Tyler Hayden; 3/28/25 The other day, just after the rain, my three-year-old and I were making our regular walk up the street to get the mail when he suddenly stopped and looked at the ground. There on the asphalt was a young gopher snake, crushed and bloody, its insides on the outside. “What’s that?” he asked. Here we go, I thought. Our first real conversation about death. I’d always imagined ― or hoped ― his first encounter with the other side of life would be a belly-up goldfish or a bird lying still in grass. Or even our 16-year-old cat. Something like that. But here it was, in an especially gory and disorienting form, staring us in the face. ... NPR recently interviewed a hospice social worker named Rosemarie Truglio, who specializes in talking with children about the death. She compared the gradual process of helping them understand it to how a kid eats an apple, ... [Continue reading ...] 

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When medicine meets theater

03/31/25 at 03:00 AM

When medicine meets theater The Ticker; by Craig Manning; 3/30/25 Munson Healthcare’s newest partner is going to surprise you. Last year, a pair of physicians at Munson set out to help their colleagues improve at one of the most stubbornly difficult parts of the healthcare profession: delivering bad news to patients. That goal led Munson to strike up a partnership with Old Town Playhouse, melding medicine and theater for an innovative course that gives doctors a chance to practice difficult conversations. The doctors play themselves, informing patients about challenging or terminal diagnoses. The Playhouse actors play the patients, reacting differently depending on how their physician approaches the conversation. 

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Hidden battles: Keeping cancer secret

03/27/25 at 03:00 AM

Hidden battles: Keeping cancer secret Harvard Health Publishing - Harvard Medical School; by Maureen Salamon; post is dated 4/1/25, retrieved from the internet 3/25/25 Some people choose to conceal their diagnosis and treatment. Here's why — and reasons that approach can sometimes backfire. ... [In addition to privacy motives, Cristina Pozo-Kaderman, a senior psychologist at Harvard-affiliated Dana-Farber Cancer Institute] says cancer patients may also wish to:

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‘Early discussions on what to expect can lessen the strain’

03/21/25 at 03:00 AM

‘Early discussions on what to expect can lessen the strain’ Nursing Times; by Kylie Chaffin; 3/19/25 The article explains the pros and cons of nutrition and hydration at end of life and the several types of artificial nutrition and hydration that can be used, written in a way patients and families can understand. Resources and educational articles, like this one, can also be a great way to introduce new or even more effective ways nurses and care team members can support patients and families when pursuing a palliative approach to their health and wellbeing. My question for readers is, “Should the conversation of end-of-life, hospice and palliative care, and nutritional changes, be initiated sooner rather than later in patients with a terminal diagnosis?”

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The Stanford Letter Project helps you discuss your end-of-life wishes

03/20/25 at 03:00 AM

The Stanford Letter Project helps you discuss your end-of-life wishesKALW 91.7 FM - Your Call, Bay Area, CA; by Rose Aguilar and Nina Kissinger; 3/18/25 On this edition of Your Call, we discuss the importance of conversations, letters, and advance directives in communicating your end-of-life care wishes to loved ones and doctors. Although 92 percent of US adults say it's important to discuss their end-of-life care wishes, only 32 percent have had this conversation, and less than one-third have advanced-care directives in place. ... The Stanford Letter Project was designed to give you the tools you need to start the process. Dr. VJ Periyakoil, the founder and director of the project, shares her insights into making end-of-life care plans and resources to help guide you through the process. ... Resources [with links to the content]:

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