Literature Review

HOPE Blog Part III – Navigating change with confidence Teleios Collaborative Network (TCN); by Melissa Colkins; 7/16/25 The HOPE tool arrives October 1, ready or not. While some teams will stumble through implementation, others will use this moment to demonstrate what effective change management actually looks like. The question isn't whether change is hard - it's whether your organization will emerge stronger because of how you handle it. Here's the reality: every meaningful change follows a predictable pattern. Teams don't just flip a switch and suddenly excel with new systems. They move through distinct phases - each with its own challenges and opportunities for growth. Understanding this journey is what separates organizations that merely survive change from those that leverage it for lasting improvement.

HOPE Tool Anxiety, Part II: From planning to practice Teleios Collaborative Network (TCN); podcast by Melissa Calkins; 6/30/25The countdown has begun. With October 1 on the horizon, hospice teams across the country are deep into training and testing—but preparation alone won’t guarantee success. The shift to HOPE isn’t just operational; it’s cultural. And real readiness goes far beyond timelines and task completion. It demands that every clinician, across every shift and care setting, understands what’s changing and feels confident in how to respond. This is the critical moment when planning must translate into practice—because once HOPE is live, the margin for error disappears.

HOPE Tool Anxiety: What are we forgetting in the rush to prepare?Teleios Collaborative Network (TCN); by Melissa Calkins and Ashley Espy; 5/30/25 Panic is in the air.  With the HOPE assessment tool set to replace HIS, hospice teams are racing to prepare—scrubbing workflows, updating systems, and trying to wrap their heads around new clinical documentation demands.  But amid the rush, it's easy to overlook critical gaps: non-clinical staff being left out of planning, unclear timelines, poor communication, or the complete absence of a project lead.  HOPE isn't just about compliance—it's about execution. If we don't step back and ask what's missing, we risk rolling out a system that nobody is truly ready for.Steps to Operationalize the HOPE Tool: