HOPE Tool Anxiety: What are we forgetting in the rush to prepare?

HOPE Tool Anxiety: What are we forgetting in the rush to prepare?
Teleios Collaborative Network (TCN); by Melissa Calkins and Ashley Espy; 5/30/25 
Panic is in the air.  With the HOPE assessment tool set to replace HIS, hospice teams are racing to prepare—scrubbing workflows, updating systems, and trying to wrap their heads around new clinical documentation demands.  But amid the rush, it's easy to overlook critical gaps: non-clinical staff being left out of planning, unclear timelines, poor communication, or the complete absence of a project lead. 
HOPE isn't just about compliance—it's about execution. If we don't step back and ask what's missing, we risk rolling out a system that nobody is truly ready for.
Steps to Operationalize the HOPE Tool:

1. Project Planning ...
2. Training and Education ...
3. Practice and Gather Feedback ...
4. Integration with Existing Systems ...
5. Regular Updates and Audits ...

Examples of critical operational questions to address ...