Hospice in a hurricane: How Empath Health responded to back-to-back disasters

Hospice in a hurricane: How Empath Health responded to back-to-back disasters 
Hospice News; by Jim Parker; 10/11/24 
Hospice providers in the southeastern United States are reeling from the impacts of two massive hurricanes that have occurred during the past two weeks. ... The Florida-based hospice and senior services provider Empath Health saw the majority of its service region affected by [Hurricane Milton], which caused substantial damage to infrastructure in many communities. Empath reported no major injuries among its employees, according to CEO Jonathan Fleece. However, some employees did lose entire homes or experienced significant damage, as well as cars and other essentials. ... “We do our best through pre-storm planning to come up with our communication plans with our patients and their families, ...” Fleece told Hospice News. “When we can’t reach people by phone, once we have any kind of access to roads, we will do our very best to do some sort of a check in.” These efforts are coordinated through an emergency management team, led by commander Matt Chaloux, that engages in disaster planning and response, Fleece said. Building on lessons learned from Hurricane Ian in 2022, Empath also established a mobile response unit — a vehicle designed to provide clinical, communications and logistical support during catastrophic events. The unit is modeled after similar vehicles used by the Federal Emergency Management Agency. Empath Health has set up a fund to aid employees who were affected by the hurricanes, helping to provide them with housing, transportation, child care and other needs, according to a statement posted by Fleece on LinkedIn. The organization's board of trustees has pledged to match donations dollar-for-dollar up to $500,000.
Editor's note: Click here to donate to Empath Helath's fund to aid employees.