Literature Review

What’s next for COOs? Becker's Hospital Review; by Kelly Gooch; 3/26/25 The health system C-suite continues to evolve, as organizations streamline leadership by eliminating or combining roles, and by restructuring leadership teams amid industry headwinds. Against this backdrop, the COO role is also changing, with leaders taking on more strategic responsibilities while continuing to oversee day-to-day operations across their systems. In conversations with Becker’s, Eric Stevens, COO of Roseville, Calif.-based Adventist Health, and Rick Majzun, president and COO of Palo Alto, Calif.-based Stanford Medicine Children’s Health, discussed how they are balancing this growing scope and where the COO role fits in the modern C-suite. [Continue reading ...] 

Niagara Hospice to offer free community presentation for National Healthcare Decisions Day Niagara Frontier Publications; Press Release; 3/28/25 April 16 is National Healthcare Decisions Day, which is a day set aside to educate and empower individuals to discuss and document their end-of-life health care wishes. Niagara Hospice invites the community to attend the free presentation, “Advance Care Planning: Advance Directives for Health Care,” ... Advance care planning includes advance directives like health care proxies, do not resuscitate (DNR) orders, and living wills. Advance directives help to ensure end-of-life care wishes are followed if one is unable to make necessary decisions for themselves. [Continue reading ...]Editor's note: For more information about National Healthcare Decisions Day (NHDD), explor The Conversation Project, at the Institute for Healthcare Improvement. 

The blind side of leadership: Toxic positivity in workplace culture Forbes; by Tracy Lawrence; 3/26/25 A surprising number of leaders are unaware of toxic positivity, even as they unwittingly cultivate it. It’s understandable, but toxic positivity isn't just a cultural nuisance – it's a serious strategic liability. When organizations prioritize "feeling good" over honest communication, they lose the ability to address emerging problems, identify market shifts, and leverage their teams' full capabilities. In my experience coaching executives across industries, I've observed that the most successful organizations aren't those with the fewest problems – they're the ones where issues can be safely identified and addressed before they become crises. [Continue reading ...]

Paint and sip event held to honor watercolorist Paul St. Denis The Gazette, Medina, OH; by Sara Crawford; 3/292/25 Easels, paint palettes and paintbrushes lined the activity room tables at the Echelon of Medina on Thursday as family, friends and staff members gathered to celebrate the accomplishments of watercolorist Paul St. Denis. St. Denis received a Bachelor of Fine Arts from the Cleveland Institute of Art and a Master of Arts from Kent State University. He then taught at the Cleveland Institute of Art for 27 years while also teaching at other schools. Now, St. Denis lives in the Spencer House Memory Care Neighborhood at the Echelon of Medina, where he also is cared for by Turas Hospice. Jessica Hine, Echelon’s activity director and Turas’ volunteer coordinator, said Turas Hospice held Thursday’s event with its sole focus on St. Denis and his watercoloring career. “Turas Hospice wants to stand out as a hospice company and do more special things for the hospice patients,” Hine said.  [Continue reading ...]

Home health, hospice location announces closureThe Standard, Excelsior Springs, MO; 3/27/25Excelsior Springs Hospital (ESH) announces the difficult decision to discontinue its Home Health and Hospice Services, effective April 30.This decision comes after a thorough review of operations and an assessment of ways to best allocate resources to meet the evolving healthcare needs of our community.“Our priority has always been to provide high-quality care to our patients,” said ESH Chief Executive Officer Kristen DeHart. 

10 top health system workplaces, per USA TodayBecker's Hospital Review; by Giles Bruce; 3/21/25Ten health systems were named top workplaces March 21 by USA Today and human resources technology company Energage. The Top Workplaces USA 2025 list was determined using Energage’s confidential employee engagement surveys and participating company benchmarks that take into account years of workplace culture research.Here are the health systems that ranked in the top 100 among organizations with 2,500-plus employees:

AGG, New Day’s Bill Dombi: Hospices’ ‘vibrant evolutionary path’ spurs legal growing pains  Hospice News; by Holly Vossel; 3/26/25 Today’s hospice landscape is reaching a pivotal point of evolutionary growth that has come with increased oversight as regulators seek to curb fraudulent activity in the space, according to Bill Dombi, senior counsel for the law firm Arnall Golden Gregory (AGG). ... He previously served as president of the National Association for Home Care & Hospice (NAHC) for 38 years prior to its affiliation with the National Hospice and Palliative Care Organization (NHPCO) in 2023 and was heavily involved in the establishment of the Medicare Hospice Benefit. ... [Dombi:] "... Hospice has been a very vibrant part of the health care world for quite a while now, but I think its energy levels are at an all-time high right now. And that’s energy levels in terms of not just public awareness and utilization of the services, but also the gained respect of recognizing that hospice is not a cottage industry anymore. Some people might label it as growing pains. I call it more of an evolution that naturally seems to occur in any field and in any organization."  [Continue reading ...]

Daughter embraces mom’s hospice journey City Sun Times, Phoenix, AZ; by Lin Sue Flood; 3/25/25 As a nurse, Robin Benton is used to caring for people who are ill. But it’s different when your mother is the one who is sick. Her mom, Charlotte Brewer, a former nurse herself, has multiple myeloma, a rare type of blood cancer. In March 2024, the 80-year-old Valley resident decided to stop curative treatments in favor of comfort care with Hospice of the Valley, where she worked for over 10 years, before retiring in 2007. ... Charlotte’s Hospice of the Valley nurse, Kelly Langston, admires the way the family is living this stage of life with great intention, creating new ways to deepen their love for each other. “They came up with an idea for a hug shirt,” shared Kelly. “Everyone in the family painted their arms then took turns hugging each other — stamping an imprint of encircled arms on the shirts. It’s a way to feel each other’s hugs even when they aren’t together.” [Continue reading ...]

Family Hospice welcomes Charles Hall as new Chief Executive Officer EIN Presswire, Atlanta, GA; by BPR International; 3/11/25Family Hospice is pleased to announce the appointment of Charles (Charlie) Hall as its new Chief Executive Officer. With a distinguished career in healthcare leadership, Hall brings a wealth of experience in driving organizational growth, operational excellence, and strategic innovation to Family Hospice. “We are thrilled to welcome Charlie to Family Hospice,” said Mark Kimsey, chairman of the board and founder of Family Hospice. “His proven track record of leadership, team development, and strategic growth will be instrumental as we continue to expand our mission of providing compassionate, high-quality hospice care to the communities we serve.” "I  am honored to join Family Hospice and to work alongside such a skilled and dedicated team,” said Hall.  [Continue reading ...]

Hospice Care and Community Center, Cleveland: First look Healthcare Design; by Tracey Walker; 3/24/25 Hospice of the Western Reserve (Cleveland), a provider of end-of-life palliative care, caregiver support, and bereavement services, chose a lakefront setting for its new Hospice Care and Community Center. Scheduled to open in 2025, the center will provide critical services, create a more efficient care environment, and support the evolving healthcare needs of Northern Ohio. Designed by architecture and interior design firm E4H Environments for Health Architecture (Williston Vt.), the facility will replace the existing Hospice House on the adjacent property, which has served the community for nearly 30 years. [Continue reading for "Interior design strategies" ...]

The power of data in enhancing hospice care at United Hospice Mid-Hudson News, Hudson Valley, NY; by Mid-Hudson News Staff; 3/23/25 ... United Hospice CEO Cara Pace said data plays a crucial role in tracking patient health status, symptom management, and overall comfort. ... Hospice care must evolve to meet the changing needs of patients and families. By leveraging data, United Hospice can make informed decisions about service expansions, patient care enhancements, and operational improvements. Data-driven insights guide leadership in planning for the future, ensuring that the organization remains responsive to community needs while continuing to provide exemplary care. ... [Hospices] must be attentive to the experiences of both patients and their families. “By systematically collecting feedback through surveys and other data collection methods, United Hospice can assess satisfaction levels, identify areas for improvement, and address concerns proactively,” Pace said. “This continuous engagement fosters trust and strengthens relationships with families and the broader community.” ... [Continue reading ...]

$7,500 to Hospice of the Valley; $7,500 to Northland Hospice and Palliative CareAZCentral.com, Arizona Republic, "Here are the Season for Sharing grantees for 2024-25 who received $1.3M in grant funds"; by Silvia Solis; 3/23/25The 2024-25 Season for Sharing campaign brought in more than $1.3 million, which went to 156 Arizona nonprofit agencies across Arizona. [Among the grantees were two hospice agencies.]

Etched in time: Hope Hospice making extra effort to recognize, appreciate New Braunfels-area veterans New Braunfels TheHerald-Zeitung, New Braunfels, TX; by Erica Wilson; 3/20/25 ... [Photo] The Veterans Plaza on Hope Hospice's New Braunfels campus is pictured on Wednesday, March 19, 2025.  ... Of Hope Hospice’s patients in the New Braunfels area, about one-fifth are typically veterans. ...  [Descriptions of their "We Honor Veterans" program.] ... [In] a show of support for community veterans, Hope Hospice’s main campus in New Braunfels has a veterans plaza honoring both living and deceased veterans. Bricks engraved with veterans' names surround a flagpole on the campus.  All veterans are eligible to have their names displayed in the plaza, whether or not Hope Hospice has served their families. Bricks can be purchased for $50, and funds go toward supporting Hope Hospice’s efforts to support veterans at the end of their lives.