Patient and caregiver satisfaction of a palliative care chronic diseases clinic during COVID lockdowns

Patient and caregiver satisfaction of a palliative care chronic diseases clinic during COVID lockdowns 
Chronic Illness; by Xiang Rong Sim, Jade Hudson, Catriona Parker, Fiona Runacres, Peter Poon; 3/20/24, online ahead of print 
Objectives: To assess the quality assurance of a specialist palliative care clinic focused on chronic diseases and explore the satisfaction and acceptability of the telemedicine model amongst patients and caregivers.
Results: ... the most common primary diagnosis was renal failure. Participants rated telemedicine as easier to access than face-to-face appointments due to convenience. Telemedicine was rated highly for future utility, with video consultations being perceived as more useful than telephone consultations. Participants responded overwhelmingly well towards the clinic.