Literature Review

Top Projects of 2023: Our Lady of Peace Finance & Commerce, Minnesota Business; by Kate Leibsle; 7/19/24 Jamey Flannery and her team at Flannery Construction took seriously their obligation not just to their client, Our Lady of Peace, but to the patients, their families, and staff to make the construction project at the hospice center as smooth and transparent as possible. Limiting disruptions when you are renovating or adding on to an existing, occupied building is always important, but when the facility you are working on is a hospice center, it becomes paramount. ... The project turned the facility’s 21 double-occupancy rooms into private suites. Each room now is big enough for family and friends to gather in a living area, have a TV and offer more privacy, Flannery said.

Heart to Heart Hospice House continues patient service despite power outages, adverse effects from Hurricane Beryl Cision PRWeb; by Heart to Heart Hospice; 7/16/24 Heart to Heart Hospice, which operates five locations in the Houston area, was among the many healthcare providers severely impacted when Hurricane Beryl made landfall along the Texas coast last week. All the Heart to Heart Hospice sites lost electrical power, as well as internet and cellular-based communications service. ... Immediately following the storm, the Heart to Heart and Proveer teams began working together to quickly restore emergency generator power, helping to ensure that patients and residents received care during the power outages and that all basic, needs-based functions continued uninterrupted. "It has been amazing to see the level of collaboration, compassion, and commitment from these teams that has allowed us to continue serving patients and families across the entire Houston area," said Nick Robinson, Heart to Heart Hospice's Regional Vice President of Operations.

Streamlining financial processes in end-of-life care: The crucial role of revenue cycle management for hospices United Business Journal - UBJ; by Rahul Kumar; 7/16/24In the increasingly complex healthcare landscape, hospices face unique challenges in managing their financial processes. One crucial aspect that significantly impacts their efficiency and sustainability is Revenue Cycle Management (RCM) for hospices. This blog post aims to shed light on the essential role of RCM for hospices in streamlining financial operations, ensuring they can continue to provide compassionate and high-quality end-of-life care.

Top News Stories Of The Month, June 2024 (teleioscn.org)

CMS: GUIDE Model Participants and Infographic CMS.gov and various press releases; retrieved from the internet 7/10/24 The Guiding an Improved Dementia Experience (GUIDE) Model is a voluntary nationwide model test that aims to support people with dementia and their unpaid caregivers. The model began on July 1, 2024, and will run for eight years. Editor's Note: Multiple press releases are populating across the internet. We share this list of links to information, participants, and sample press releases from well-known participants. 

Health systems oppose new cybersecurity rules Becker's Health IT; by Giles Bruce; 7/8/24 Health systems and industry trade groups are objecting to new cybersecurity reporting requirements proposed by the Cybersecurity and Infrastructure Security Agency. The recommended rule under the Cyber Incident Reporting for Critical Infrastructure Act of 2022 would, among other things, require covered entities to report cyberattacks within 72 hours and ransom payments within 24 hours. The proposal, which is estimated to cost the industry $1.4 billion, would exempt small and critical access hospitals.

How to overcome the cumulative effects of change Healthcare IT Today; by guest author Maura Koehler-Hanlon; 7/5/24 Healthcare IT organizations are currently undertaking major initiatives to enhance patient engagement, streamline processes, ensure regulatory compliance, and more. This extensive workload can overwhelm employees, leading to burnout due to the sheer volume of changes. ... In this environment, it becomes critical for leaders to understand change saturation and build change resilience. Here’s what leaders need to know and do to move forward:

CHAPcast: Top 10 Deficiencies for Home Health and Hospice[Podcasts] Email; 7/3/24CHAP's Clinical Nurse Educator, Keri Culhane, dissects the top 10 deficiencies for 2023 in home health and hospice care. Keri highlights trends, issues, and practical strategies to improve care planning and compliance.

Hospices’ 2024 Public Policy Priorities Hospice News; by Jim Parker; 6/27/24 A group of hospice leaders recently participated in Hospice Action Week, a lobbying event held last week by the National Hospice and Palliative Care Organization (NHPCO) and the Hospice Action Network. In their meetings with legislators, providers made known their policy priorities. A key goal of these discussions was to establish open lines of communication with congressional offices to foster continued advocacy on hospice issues, according to NHPCO COO and interim CEO Ben Marcantonio. [Key issues include:]

'We may not ever be fully staffed': Health system C-suites plan for the future Becker's Hospital Review - Leadership & Management; by Laura Dyrda; 6/24/24 After the pandemic, most healthcare leaders experienced a "great resignation" as workers left for other service industries and ever since health systems have been dealing with a lack of skilled labor to backfill the vacancies. "As we have realized we may not ever be fully staffed to the degree we were pre-COVID, we now must augment our existing workforce with technology that extends their capabilities," said Mark Moseley, MD, president of USF Tampa General Physicians and executive vice president of Tampa General Hospital. "This is a two-part challenge. First, we need to deploy technology thoughtfully with sound blocking and tackling, which is expensive in both time and capital. Second, we must train our workforce to use these new technologies to aid them in their daily responsibilities in a manner that does not diminish the ethos of why many of us went into healthcare: the interactions with patients and members of the healthcare team." Physicians and nurses can fall on a wide spectrum of excitement or distaste for incorporating technology into their practice. Some may find it impersonal and challenging to understand while others see it as a tool boosting their capacity. ... [Click on the title's link to continue reading.]

Tapestry Hospice settles healthcare kickback claims for $1.4 million United States Attorney's Office - Northern District of Georgia; Press Release; 6/20/24 Tapestry Hospice of Northwest Georgia, LLC, and its owners and managers, David Lovell, MD, Stephanie Harbour, Ben Harbour, and Andrew Nall (collectively “Tapestry”), agreed to pay $1.4 million to resolve allegations that they violated the False Claims Act by entering into kickback arrangements with medical directors in exchange for referrals of hospice patients to Tapestry. “By entering into kickback arrangements, health care providers can cause doctors to make medical decisions that are motivated by financial gain, rather than the patient’s best interest,” said U.S. Attorney Ryan K. Buchanan. “Our office is committed to ensuring the accountability of health care providers who put their own financial needs ahead of their patients.” “The False Claims Act settlement in this case will hopefully be a deterrent to those who selfishly evade our federal healthcare programs for their own benefit,” said Keri Farley, Special Agent in Charge of FBI Atlanta. “The message is clear, the FBI will not tolerate companies operating corporate-wide schemes to illegally line their pockets.” 

171K+ clicks saved: Inside Johns Hopkins' nurse documentation revamp Becker's Clinical Leadership; by Erica Carbajal; 6/17/24 Across healthcare, efforts to advance documentation are often focused on enhancing physicians' workflow. But at Baltimore-based Johns Hopkins Hospital, leaders are equally focused on improving documentation in nursing. ... [The] American Nurses Credentialing Center recognized Johns Hopkins with 10 exemplars, one of which recognized the hospital as a leader in nursing informatics. Case in point: The hospital has saved nurses 170,620 clicks in four months, April Saathoff, DNP, RN, vice president and chief nursing information officer at Johns Hopkins Medicine, told Becker's. ... "Instead of the nurse having to go in and document on every single row on a head-to-toe reassessment for the patient, we now have some fields added to the top where the nurse can document reassessment changes noted or reassessed no changes," Dr. Saathoff said, adding that the changes are saving nurses an average of 13 minutes per reassessment. Editor's Note: What might your organization be able to streamline in your online documentation? Before IT or clinical management decides unilaterally, get input from your clinicians who make the visits and use the system. Include your psychosocial/spiritual care team members as well, as you might delete something crucial that they need.

Better manage privacy concerns related to AI in healthcare Fior Reports; by Becca Roberts; 6/17/24 Artificial intelligence technologies offer tremendous potential in healthcare, but it is critical for organizations to carefully consider the complex privacy concerns associated with different types of AI products and deployments, says Karen Habercoss, privacy officer at UChicago Medicine. “It’s critical to really understand what the use cases are and how we can minimize the amount of data we share to protect our patients, their privacy and their data,” she said. “I'm very much in favor of AI. I think it will bring about a fundamental change in the way we care for patients clinically in healthcare. Those are the very positive things that will come out of it. But with that comes a great responsibility to protect our patients from things they may not understand,” she said.