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All posts tagged with “Hospice Provider News | Operations News | Challenges.”
Hollywood Home Health, Hospice, and Palliative Care to harness Artificial Intelligence to enhance home health delivery
08/05/25 at 03:00 AMHollywood Home Health, Hospice, and Palliative Care to harness Artificial Intelligence to enhance home health delivery HomeHealthProvider.com; 7/15/25Hollywood Home Health, Hospice, and Palliative Care ... announced today its strategic investment in artificial intelligence (AI) to enhance operational efficiency and improve clinical outcomes. ... The AI platform will integrate with existing electronic health records (EHRs), billing systems, and care coordination software, helping nurses and therapists access real-time insights, prioritize urgent needs, and reduce documentation time. In the office, AI will assist with scheduling optimization, patient eligibility verification, and compliance reporting - areas known to slow down response times and overburden staff.
Chapters Health System expands care in Richmond, VA and surrounding counties
08/04/25 at 03:00 AMChapters Health System expands care in Richmond, VA and surrounding counties PR Newswire; by Chapters Health System; 7/31/25 Chapters Health System, the nation's leading chronic illness innovator and largest nonprofit hospice provider, announces the opening of its newest program offering comprehensive hospice services and grief support to Richmond, VA – and the surrounding counties of Chesterfield, Goochland, Hanover, Henrico and Powhatan. Operating under Chapters Health Hospice, this new program will leverage the resources, infrastructure, and best practices of the nation's largest nonprofit network, while remaining grounded in the leadership of a team that is deeply rooted in the Richmond community. ... The opening of Chapters Health Hospice in Richmond, VA expands the Chapters Health System presence in the state following the 2023 affiliation of Capital Caring Health, which serves the Northern Virginia Region.
Agrace: Selected as preferred hospice provider to Crossing Rivers Health
08/01/25 at 03:00 AMAgrace: Selected as preferred hospice provider to Crossing Rivers Health WisBusiness; Prairie du Chien, WI; Press Release; 7/30/25 Agrace, Wisconsin’s largest nonprofit hospice, is pleased to announce that after months of discussions with Crossing Rivers Health, it will take over the health system’s hospice program. The two organizations have also entered into a Preferred Partner Agreement to support the local community’s ongoing needs for high quality end of life care. This agreement comes three months after Agrace’s preferred partnership with Oakwood Village Communities and supports Agrace’s rapid growth across the state of Wisconsin. Crossing Rivers Health, based in Prairie du Chien, has decided to close its hospice service line to focus on their core healthcare services. Current Wisconsin Crossing Rivers Health Hospice patients will have the option to transition to Agrace’s care by the end of September.
Georgia may be next for enhanced hospice oversight, regulatory affairs expert predicts
07/31/25 at 03:00 AMGeorgia may be next for enhanced hospice oversight, regulatory affairs expert predicts McKnights Home Care; by Adam Healy; 7/29/25 Warning, hospice providers in Georgia. Your state may be the next target for the Centers for Medicare & Medicaid Services’ Provisional Period of Enhanced Oversight (PPEO). “If you are from Georgia, do not be surprised if something like this comes to your town soon,” Katie Wehri, vice president of regulatory affairs, quality and compliance for the National Alliance for Care at Home, said on the closing day of the Alliance’s Financial Management Summit Tuesday. “The reason is that the Medicare Payment Advisory Commission and CMS have both mentioned Georgia as an area where there’s a high number of new hospices.” Four states are currently the subject of PPEO: California, Arizona, Nevada and Texas. California — and specifically Los Angeles County — has been a hotbed of hospice fraud in recent years.
Hospice East Bay workers to strike Tuesday
07/30/25 at 03:00 AMHospice East Bay workers to strike Tuesday KRON-4, Bay Area, CA; by Bay City News; 7/29/25 Hospice East Bay workers say they will strike Tuesday to protest spiking caseloads. Nearly 80 nurses, social workers, chaplains and bereavement counselors at Hospice East Bay joined the National Union of Healthcare Workers in 2023. The group said they’re still seeking their first contract after about 18 months of negotiations. The group said Friday in a statement they “are fed up with a severe understaffing of nurses and frustrated that management is bargaining in bad faith and refusing to enshrine existing patient care protocols into a contract before the hospice turns over control to an out-of-state chain.”
HopeHealth CEO on hospice, palliative care, and the future of serious illness support in Rhode Island
07/30/25 at 03:00 AMHopeHealth CEO on hospice, palliative care, and the future of serious illness support in Rhode Island Rhode Island PBS; by G. Wayne MIller; 7/22/25 HopeHealth President and CEO Diana Franchitto discusses her personal journey, the organization’s partnership with Brown University, caregiver and grief support services, and how HopeHealth is preparing for its 50th anniversary as a leader in compassionate end-of-life care. ... [Diana Franchitto, "Over the past half-century, HopeHealth has been a trailblazer for serious illness care. As we look to the future, we take that legacy seriously. We want our organization and our community to thrive, but we also have a role in helping the fields of hospice and palliative care thrive on a broader scale. ..."
National Alliance CEO Dr. Steve Landers: Hospice reform should mean more care, not less
07/30/25 at 03:00 AMNational Alliance CEO Dr. Steve Landers: Hospice reform should mean more care, not less Hospice News; by Jim Parker; 7/28/25 Hospice reform efforts should focus on allowing for “more care, not less,” according to National Alliance for Care at Home CEO Dr. Steve Landers. Key elements of this should include home-based respite care and a payment system for high-acuity palliative services that hospice patients often lose out on due to the costs. ... “It means innovation in care, home-based respite services, better payment models for people that need things like dialysis or palliative radiation,” Landers said at the Alliance’s Financial Summit in Chicago. “That is that reform we’re talking about.” ... Landers also said that attempts at hospice reform should not “carve-in” hospice into Medicare Advantage. Bringing hospice under Medicare Advantage would undermine patient choice, adversely impact timely access to care and leave providers with lower reimbursement rates, according to the Alliance, the National Partnership for Healthcare and Hospice Innovation (NPHI) and LeadingAge
Decades-old SLO County hospice nonprofit suddenly collapsed. What happened?
07/29/25 at 03:00 AMDecades-old SLO County hospice nonprofit suddenly collapsed. What happened? The Tribune, San Luis Obispo, CA; by Chloe Shrager; 7/27/25 A beloved San Luis Obispo-based home health and hospice care nonprofit suddenly closed its doors last month after nearly 80 years of service, leaving many in the community wondering what went wrong. For decades, Wilshire Health and Community Services offered clinical hospice care, home health and other vital community services to SLO County’s ill and aging. Just over a month before its permanent closure, Wilshire had a booth set up at the California Association For Health Services At Home Annual Conference and Expo in Rancho Mirage on May 19 to 22. The organization had started making plans for its annual fundraiser held at the Hearst Ranch Dairy Barn in August and was still accepting donations. Business appeared to be booming. Now, Wilshire’s offices are emptied out, its website has been taken down, its Hospice Hope Chest thrift store has shut down for good and the once-thriving organization is in the process of filing for bankruptcy. So, how did things turn south so quickly? ...
S.2287 - Palliative Care and Hospice Education and Training Act
07/29/25 at 03:00 AMS.2287 - Palliative Care and Hospice Education and Training Act Congress.gov, 199th Congress (2025-2026); bill sponsored by Sen. Tammy Baldwin; introduced 7/15/25 Introduction: To amend the Public Health Service Act to increase the number of permanent faculty in palliative care at accredited allopathic and osteopathic medical schools, nursing schools and other programs, including social work, physician assistant, and chaplaincy education programs, to promote education and research in palliative care and hospice, and to support the development of faculty careers in academic palliative and hospice care. [Click on the title's link the full document.]
Negotiations move forward as Essentia delays return of striking workers
07/28/25 at 03:00 AMNegotiations move forward as Essentia delays return of striking workers Minnesota Nurses Association, Duluth, MN; Press Release; 7/25/25 On Tuesday [7/22], clinic nurses, surgery center nurses, healthcare workers at Solvay Hospice House, and Advanced Practice Providers (APPs) with the Minnesota Nurses Association (MNA) concluded a powerful strike across Essentia Health facilities that involved nearly 700 frontline workers. The two-week strike by nurses and healthcare workers and 13-day strike by APPs brought statewide attention to Essentia’s unfair labor practices, including unlawful intimidation, surveillance, and clear attempts to bust the union. Yet, even after the strike’s end, Essentia is continuing to keep on travel nurses, when former striking healthcare workers are available and want to return to work.
Home-based hospice operators welcome CMS anti-fraud efforts
07/28/25 at 03:00 AMHome-based hospice operators welcome CMS anti-fraud efforts Home Health Care News; by Joyce Famakinwa; 7/24/25 In an effort to combat fraud, the hospice industry may see increased scrutiny from the U.S. Centers for Medicare & Medicaid Services (CMS). Home-based care providers that offer hospice services, including AccentCare and Elara Caring, told Home Health Care News they hope that CMS will act on their statements about bad actors in the industry – and that a crackdown would protect “high-integrity” providers. ... Companies like AccentCare, which offer both home health and hospice services, welcome CMS’s active approach to rooting out fraud. “We hope it materializes,” Dr. Balu Natarajan, chief medical officer at AccentCare, told HHCN. ... Similar to AccentCare, Elara Caring believes that this would be a step in the right direction. “We fully support CMS’s efforts to crack down on fraud in hospice and home health,” an Elara Caring spokesperson told HHCN in an email.
How Compliance Management Systems help ensure business efficiency
07/24/25 at 03:00 AMHow Compliance Management Systems help ensure business efficiency Enterprise Talk; by Apoorva Kasam; 7/22/25 With changing rules and regulations, businesses can’t afford to leave compliance to chance. A robust compliance management system (CMS) helps meet regulatory, legal, and internal policy requirements.
Filling the gaps with the loss of Wilshire Health and Community Services
07/24/25 at 03:00 AMFilling the gaps with the loss of Wilshire Health and Community Services NBC KSBY-6, California's Central Coast; by Dylan Foreman; 7/22/25 At the end of June, the longtime medical service provider Wilshire Health and Community Services, which offered everything from hospice and home health care to community services like counseling and transportation, closed its doors, leaving clients looking for help elsewhere. ... [Services] like home health and hospice care are being transferred over to organizations like Dignity Health Home Health and Hospice Care, getting 50% of the patients from Wilshire and sending offers out to 30% of their staff. According to Wilshire, on any given day, they could have at least 250 clients.
6 health systems that faced worker strikes this month
07/24/25 at 03:00 AM6 health systems that faced worker strikes this month MedCity News; by Katie Adams; 7/22/25 Healthcare workers at six health systems across the country have launched strikes in July so far. These healthcare employees cite unsafe staffing levels, low wages and retaliation against union organizers as their main reasons for going on strike. From hospice centers to emergency rooms, frontline healthcare workers across the country have been striking this month to protest what they say are unsafe patient care conditions and poor bargaining behavior. Below are six examples of union activity resulting in a strike — all of which occurred in July.
Systems lean into nurse educator initiatives
07/23/25 at 03:00 AMSystems lean into nurse educator initiatives Becker's Clinical Leadership; by Mariah Taylor; 7/18/25 There is a key driver behind the nationwide shortage of nurses: a severe nurse faculty shortage. To solve both shortages, more systems and nursing programs are creating formal venues to enlarge the nurse educator pipeline. Like the nurse shortage, universities and nursing programs are facing a nurse faculty shortage that has reduced their capacity to accept and train students. Too few nurses are pursuing advanced degrees and becoming educators in the field, according to the American Association of Colleges of Nursing. So systems are developing programs that boost interest and remove barriers for nurses who want to teach. These programs — many of which launched in the last year — range in commitment and scale. Here are a few examples: ...
Rochester hospice provider pulls out of Owatonna project, sunsets community grief services
07/22/25 at 03:00 AMRochester hospice provider pulls out of Owatonna project, sunsets community grief services PostBulletin,com, Rochester, NY; by Dené K. Dryden; 7/17/25 Citing multiple challenges, Rochester's Seasons Hospice will no longer be expanding into Owatonna and will pare back its community services through the Center for Grief Education and Support. In a Friday, July 18, press release to the Post Bulletin, Dawn Beck, president of the nonprofit hospice provider's board of directors, said "we have had to make the extremely difficult decision to restructure our grief services and to cease efforts to reopen the Homestead Hospice House in Owatonna." The Homestead Hospice House, previously operated by Allina Health, has been closed since summer 2023, the Owatonna Peoples Press reported. Since last year, Seasons Hospice had been fundraising to reopen the facility, but Beck said this week that staffing challenges, financial difficulties, issues with licensing and certification, for-profit competition and uncertainty around federal changes contributed to Seasons Hospice withdrawing from the project. ... In Rochester, starting Aug. 1, the Center for Grief Education and Support will no longer provide services to the community at large ...
CIOs’ tech wishlist: What IT leaders would buy with a blank check
07/22/25 at 03:00 AMCIOs’ tech wishlist: What IT leaders would buy with a blank check Becker's Health IT; by Naomi Diaz; 7/14/25 If hospital and health system CIOs had unlimited resources, where would they place their biggest technology bets? Becker’s asked several IT leaders: If you had a blank check to invest in one technology tomorrow, what would it be and why? [Only a few responses are listed here. Go to the source article for the IT leaders' name, organization, role, and answer.]
Hospice of the Piedmont CEO: Doubling down on community-based support
07/21/25 at 03:00 AMHospice of the Piedmont CEO: Doubling down on community-based support Hospice News; by Holly Vossel; 7/16/25 Virginia-based Hospice of the Piedmont is sharpening its focus on home-based care services and unfurling several initiatives in this realm. The future of end-of-life care delivery has increasingly shifted into the home, according to Nancy Littlefield, president and CEO at Hospice of the Piedmont. While demand for facility-based hospice care is also rising, sustaining these services has become increasingly difficult, she indicated. Several hospices have shuttered their facility-based programs in recent years, with many citing financial headwinds as a leading reason fueling inpatient center closures. Financial strains were among the challenges that led to the difficult decision to close Hospice of the Piedmont’s Center for Acute Hospice Care, Littlefield said. ... Hospice News recently sat down with Littlefield to learn more about how hospices are sustaining and growing their services in today’s economic and financial climate.
51 healthcare leaders’ takes on doing more with less
07/21/25 at 03:00 AM51 healthcare leaders’ takes on doing more with less Becker's Hospital Review; by Allie Woldenberg, Kelly Gooch, Mariah Taylor, Giles Bruce, Kristin Kuchno, and Andrew Cass; 7/17/25 It’s a directive that hospitals and health systems of every size know well — whether sprawling academic medical centers, multistate nonprofit systems or rural, independent 25-bed hospitals. While the phrase isn’t new, the urgency behind it is intensifying. The nation’s healthcare workforce remains fragile, forcing leaders to distinguish between staffing gaps that are temporary hurdles or structural limitations. Revenue projections for health systems have shifted dramatically ... Against this backdrop, Becker’s set out to understand how health system leaders across the U.S. are interpreting and enacting the mandate to “do more with less” today. From June 9 to July 15, we spoke with executives across the country, in every type of market, hospital, and health system, to hear how they are navigating this evolving landscape. ...Editor's Note: Scan through these with a sharp eye toward improving the quality of patient care while "doing more with less." I applaud many of these leaders for not just focusing on cutting costs, but for using these crucial changes as a vehicle to improve patient care.
Online reputation management crucial for hospices, home-based care providers
07/21/25 at 03:00 AMOnline reputation management crucial for hospices, home-based care providers Hospice News; by Joyce Famakinwa; 7/18/25 Hospice and home-based care providers cannot put online reputation management on the back burner. That’s a key takeaway from a recent report from Transcend Strategy Group. While all businesses should be concerned about maintaining a good online reputation, this is especially important for home-based hospice care providers due to their unique care delivery setting, according to Tony Kudner, chief strategy officer at Transcend. A hospice provider’s digital presence can give patients and their families greater insight when it comes to the quality and depth of their services, Kudner said. “When you are dealing with the intimacy of someone coming into your home, the personalization and how you feel about the agency that you open the door for matters more,” Kudner told Hospice News.
Carter, Bera introduce bill to strengthen palliative and hospice care workforce
07/21/25 at 03:00 AMCarter, Bera introduce bill to strengthen palliative and hospice care workforce United States Representative Buddy Carter, Washington, DC; Press Release; 7/17/25Reps. Earl L. “Buddy” Carter (R-GA) and Ami Bera, M.D. (D-CA) today introduced the Palliative Care and Hospice Education and Training Act (PCHETA), bipartisan legislation to invest in training, education, and research for the palliative care and hospice workforce, allowing more practitioners to enter these in-demand fields. ... "As a pharmacist, I understand the toll burnout takes on the health care industry, and I am committed to bolstering the workforce so nurses, doctors, and all health care workers can continue to pursue their passion for helping others,” said Rep. Carter. "As a doctor, I know how important it is to provide patients with comfort, clarity, and support when they’re facing serious illness,” said Rep. Bera. “The Palliative Care and Hospice Education and Training Act is a smart, bipartisan step to ensure more health care professionals are trained to deliver this kind of care."Editor's Note: Bravo to this pharmacist and physician bipartisan team for introducing this bill. Go to the article and scroll down to this press release's long list of "Supporting Organizations."
Silver tsunami brings new challenges for end-of-life care
07/18/25 at 03:00 AMSilver tsunami brings new challenges for end-of-life care NPR Network, KANW New Mexico Public Radio; by Jenny Kinsey; 7/16/25 ... Inhora isn’t a hospice but it describes itself as a social model hospice house that provides a place to be. The nonprofit opened in April and contracts with several local hospice providers to provide end of life support. ... Inhora gets its support through donations and volunteer help which enables their guests to stay for free. That’s the idea behind Inhora, said Miles Gloetzner, RN, Inhora’s founder and Executive Director. ... Investigating the idea led him to the Omega Home Network, a national network of comfort care homes, and other communities with the same mission bringing comfort and caring to those at the end of life . That’s when he realized his dream was not his alone. A comfort care home or social model hospice house provides free room and board for patient/guests and a family member or friend while they receive hospice care. ... Comfort homes like Inhora are found across Mountain West states, including Colorado, Nevada, Utah, Idaho, and Wyoming. The idea isn’t new. For instance, the Omega Home Network was founded in 2003 in Tulsa, Oklahoma. It is a national organization of 50 comfort care homes – and growing rapidly with 79 in development.
AI in action: Exploring how AI is helping hospices do things in new ways
07/18/25 at 03:00 AMAI in action: Exploring how AI is helping hospices do things in new ways Husch Blackwell; podcast by Meg S.L. Pekarske with Dina Yankelewitz; 7/16/25 Husch Blackwell’s Meg Pekarske is joined by Dina Yankelewitz, CEO of Vitalis Care, a technology company that is harnessing AI technology to reduce staff burden and allow more time for patient care. Dina shares her vision and passion for the hospice space, discussing how she applied her background in education and learning methods to inform not only what tools to develop but importantly how they work for the end user. Dina and Meg explore what AI is good at as well as its limits and why scheduling optimization, compliance, and reimbursement were the first areas Vitalis tackled.
Agrace opens western Wisconsin office in La Crosse
07/18/25 at 03:00 AMAgrace opens western Wisconsin office in La Crosse WisBusiness, La Crosse, WI; Press Release; 7/16/25 Agrace continues its rapid growth across the state of Wisconsin with the opening of a new office in La Crosse, a western-Wisconsin city of 52,000 located along the Mississippi River. Since its founding in Madison, Wis., in 1978, Agrace has provided exceptional care for the state’s residents who are in the final months of life. The new Agrace location gives residents of La Crosse County greater choice for high-quality, in-home hospice care. County residents can enroll with Wisconsin’s largest nonprofit hospice to receive hospice care that comes to them where they live—in private homes, long-term care facilities or any other place they call home.
Leading after your predecessor fails
07/18/25 at 02:00 AMLeading after your predecessor fails Harvard Business Review; by Jordan Stark and Darcy Eikenberg; 7/16/25 ... Being promoted to lead after your predecessor fails is often anything but a victory lap. In fact, a 10-year longitudinal research project on executive transitions by consulting firm Navalent found that more than 50% of executives who “inherit a mess” fail within their first 18 months on the job. ... Succeeding after your predecessor fails demands an entirely different leadership approach.
