Literature Review
All posts tagged with “Hospice Provider News | Operations News | Challenges.”
Hospice volunteering isn't for everyone but a rewarding way to give back
12/30/24 at 03:00 AMHospice volunteering isn't for everyone but a rewarding way to give back News Talk 830 WCCO; by Susie Jones; 12/27/24 Volunteering is big part of the holiday season for some, with people wanting to help others even in difficult times. Being a hospice volunteer isn't for everyone. It can certainly be scary to sit with someone who is dying. "It's not just a job, it's not just a volunteer gig, and I can always, always welcome new volunteers," says Allina Health hospice program administrator Erika Schuld. However, Schuld says it can be very rewarding. "You're in these really intimate, vulnerable settings, and you just form bonds really quickly, and it really is our honor in hospice to walk along with patients and families," explains Schuld. Doctor Glen Varns is the medical director of the program and he says volunteers do not administer medication. Instead they do other things to support families. Editor's note: The CMS standard 42 CFR §418.78(e) requires hospices to use volunteers for at least 5% of patient care hours. This was waived during the COVID-19 pandemic, and then reinstated May 11, 2023 when the Public Health Emergency (PHE) officially expired. CMS's volunteer requirement is unique to hospice care. Ensure that your hospice provides appropriate selection, background checks, required TB tests, job descriptions for different volunteer roles, matching of the volunteer to the best role, training, supervision, and tracking of hours for CMS's requirement. Additionally, your hospice must adhere to applicable state laws and internal HR Policies and Procedures regarding volunteers. Click here for the CMS standard.
CMS names first Hospice Special Focus Program Cohort, delays list of future candidates
12/26/24 at 03:00 AMCMS names first Hospice Special Focus Program Cohort, delays list of future candidates Hospice News; by Jim Parker; 12/23/24 Finalized in the 2024 home health payment rule, the program is designed to identify poor performing hospices, mandate quality improvement and in some cases impose additional penalties. However, stakeholders in the hospice space have contended that the agency’s methodology for selecting hospices for the program is deeply flawed. For this reason, they have argued that the list of operators should not be made public. Though CMS published the list, it delayed the release of a second that would point to future candidates for the program. “CMS has also generated a list of future SFP candidates. We are not publishing the candidate list at this time, but we are sharing the underlying data used to create both lists to allow for external review, thereby ensuring transparency in the process by which low-performing hospices are identified,” the agency indicated on its website. “We will continue to work with providers, patients and their families, and industry, to improve hospice care across the nation.” Stakeholders applauded the delay, including the National Alliance for Care at Home. [Click on the title's link to continue reading.]
Hospice sues Medicare over alleged recouped overpayment errors
12/26/24 at 03:00 AMHospice sues Medicare over alleged recouped overpayment errors Bloomberg Law; by Ganny Belloni; 12/23/24 A hospice sued the Biden administration over allegations an agency unlawfully attempted to recoup millions in purported overpayments through inaccurate sampling and extrapolation methods. The complaint, filed in the US District Court for the Western District of Missouri, claims that a Centers for Medicare & Medicaid Services contractor had extrapolated the amount the Medicare program incorrectly paid to a handful of beneficiaries under the agency’s hospice benefit to the full “universe” of claims made to Kansas City-based Crossroads Hospice from Nov. 1, 2008, through Oct. 31, 2010.
For young adults, caregiving isn't just hard. It can shape you for life.
12/26/24 at 03:00 AMFor young adults, caregiving isn't just hard. It can shape you for life. National Public Radio - CAI - Local NPR for the Cape, Coast & Islands; by Kat McGown; 12/23/24 ... There are days when Jordyn Glick, 27, can't eat or drink at all. She gets so tired and weak she can barely stand up. She has gastroparesis, where food stalls out in her stomach and doesn't get digested. It comes with unpredictable bouts of nausea, periods of agony in her guts, and malnutrition. ... Dakota Heath, her 26-year-old boyfriend of four years, is her watchman, "always picking up on the small things," he says. He's on alert for her next flareup, the kind that can leave her bedridden for a week. ... Young caregivers have always been there, doing all the same things that adults do — ... About one-quarter of all family caregivers are between 18 and 36, according to the National Alliance for Caregiving. One survey suggests that almost half of them are men. They're more likely to be Latino or Black; a survey in 2018 found that only 17% were white. They've just been invisible. "They fall into every potential crack that exists," says Melinda Kavanaugh, a professor of social work at the University of Wisconsin Milwaukee who is one of the few researchers who study this population. In terms of resources, "Nothing is targeted for a 22-year-old. Nothing."
Congress extends hospice telehealth flexibilities
12/23/24 at 03:10 AMCongress extends hospice telehealth flexibilities Hospice News; by Jim Parker; 12/21/24 Congress has extended the pandemic-era telehealth flexibilities through March 14, 2025. Early Saturday, legislators approved a continuing resolution to fund the government and avoid a shutdown. The bill contained language to extend the flexibilities, which includes the ability to perform face-to-face recertifications via telehealth. They were originally slated to expire on Dec. 31. The extension is a win for health care providers, including hospices, who have come to rely heavily on virtual services during the past five years.
31 Photos and stories that show how expensive it is to die in America
12/23/24 at 03:00 AM31 Photos and stories that show how expensive it is to die in America
Delaware Hospice to move to scattered bed model at Saint Francis in Jan.
12/23/24 at 02:15 AMDelaware Hospice to move to scattered bed model at Saint Francis in Jan. Delaware Live; by Jarek Rutz; 12/19/24 Just two months after celebrating its 100-year anniversary, Wilmington’s Saint Francis Hospital is making a logistical shift for its hospice patients. This week, Delaware Hospice announced it will shift its Saint Francis-based operations from a centralized In-Patient Unit (IPU) to a scattered bed model. The move is to increase both patient and hospital flexibility as well as create more financial and operational efficiency. A scattered bed model involves distributing General Inpatient (GIP) Hospice Care across various rooms within the hospital rather than maintaining a centralized unit. Closing the IPU means Delaware Hospice continues to live its mission of providing compassionate, expert care without the costs of maintaining a centralized unit.
Sierra Hills assisted living employees in Cheyenne to strike over staffing issues
12/20/24 at 03:00 AMSierra Hills assisted living employees in Cheyenne to strike over staffing issues' Wyoming Tribune-Eagle, Cheyenne, WY; by Noah Zahn; 12/18/24 In March, a resident at Sierra Hills Assisted Living in Cheyenne fell and hurt their hip and shoulder. A CNA at the facility reported that the resident could not be moved without causing shoulder pain, noting that they had likely broken their shoulder and hip, according to a report from the Wyoming Department of Health. The resident was bed-bound, in “excruciating pain” and screamed for hours, which frightened the other residents. The CNA stated this was “the worst thing she had ever experienced.” At the time, the resident was one of six hospice patients at the assisted-living facility. Sierra Hills made hospice care available at the facility shortly after the COVID-19 pandemic. When hospice nurses were unavailable, the burden of care fell to the CNAs and RNs on staff. The CNA caring for this resident in March stated it was difficult to get hospice to respond on the weekends, saying that there was an 80% chance hospice would answer a phone call and a 50% chance a hospice nurse would come to the facility. Six days later, the resident died. Editor's note: Click on the title's link to continue reading. This strike--reportedly related to staffing--appears to be related extra responsibilities on the staff, because of the hospice's limited responses on weekends. This is 2024; not 1974. How does this scenario relate to your hospice triage, hours, staffing, incident reports, community partnerships?
National Alliance for Care at Home and Transcend Strategy Group publish Rural American Hospice Insights Report
12/20/24 at 03:00 AMNational Alliance for Care at Home and Transcend Strategy Group publish Rural American Hospice Insights Report National Alliance for Care at Home, Alexandria, VA and Washington, DC; Press Release; 12/19/24The National Alliance for Care at Home (the Alliance) and Transcend Strategy Group published the results of new research exploring perceptions of hospice care among rural and small-town communities. This survey of 400 people is part of the Alliance’s commitment to health equity and to breaking down barriers to accessing hospice and home care through knowledge sharing, data collection, and collaborative discussion. Along with key research findings, the Rural American Hospice Insights report offers recommendations for hospice providers to help increase understanding of hospice care and help overcome barriers to access. Key findings and recommendations include:
Why good leaders turn bad and harm their teams
12/20/24 at 02:00 AMWhy good leaders turn bad and harm their teams Forbes; by Benjamin Laker; 12/17/24 Leadership is often idealized as a force for good—driving positive change, inspiring teams and achieving ambitious goals. However, leadership also has a darker side. Power, ambition and the pressures of professional life can push even well-intentioned leaders into behaviors that harm their teams, their companies and, in many cases, themselves. Understanding why and how leaders succumb to the darker aspects of leadership is not just an academic exercise—it’s also a practical challenge for anyone navigating today’s workplaces.
Things CIOs and CTOs need to do differently in 2025
12/19/24 at 03:00 AMThings CIOs and CTOs need to do differently in 2025 Information Week; by Lisa Morgan; 12/18/24 As CIOs and CTOs head into a new year, they always have priorities. Greater agility is a key theme in 2025. ... “Keep ahead or at least on top of the cybersecurity, artificial intelligence, and data analytics skills that are needed. Acquire talent and develop that talent so your company remains competitive,” says [Loren Margolis, faculty, Stony Brook University]. “Find ways to use [AI and analytics] to become even more agile so you remain competitive. Also embrace them as opportunities to train and develop your workforce. Make sure your organization is a place where great tech talent can come to develop and use their skills.” The following are some other priorities for 2025:
Santa Paula doctor sentenced to 2 years in federal prison for role in hospice fraud that bilked Medicare out of $3.2 million
12/18/24 at 03:00 AMSanta Paula doctor sentenced to 2 years in federal prison for role in hospice fraud that bilked Medicare out of $3.2 million United States Attorney's Office - Central District of California; Press Release, Los Angeles, CA; 12/16/24 A Ventura County physician who worked for two Pasadena hospices was sentenced today to 24 months in federal prison for defrauding Medicare out of more than $3 million through claims for medically unnecessary hospice services. Dr. Victor Contreras, 69, of Santa Paula, was sentenced today by United States District Judge André Birotte Jr., who also ordered him to pay $3,289,889 in restitution. Contreras pleaded guilty on July 24 to one count of health care fraud. From July 2016 to February 2019, Contreras and co-defendant Juanita Antenor, 62, formerly of Pasadena, schemed to defraud Medicare by submitting nearly $4 million in false and fraudulent claims for hospice services submitted by two hospice companies: Arcadia Hospice Provider Inc., and Saint Mariam Hospice Inc. Antenor controlled both companies. Editor's note: This press release follows-up on the post we recently posted: Glendale woman and Lakewood man found guilty of $3.2 million hospice fraud scheme involving kickbacks for patient referrals.
Which skills will survive the AI onslaught?
12/18/24 at 03:00 AMWhich skills will survive the AI onslaught? National Association of Corporate Directors (NACD), Arlington, VA; by Vivek Sharma and David C. Edelman; 12/17/24 ... Boards and CEOs are inundated with reports projecting doomsday scenarios of job displacement due to AI. For example, according to the World Economic Forum's The Future of Jobs Report 2020, automation and AI are expected to displace 85 million jobs globally by 2025, especially in industries such as manufacturing, data entry, and customer service due to the repetitive nature and predictable processes of these fields. AI is already disrupting many roles hitherto considered firmly within the human domain. ... Irreplaceable Human Dimensions ... In analyzing a wide range of articles on the topic, when a job scores high along any of the following three dimensions, it creates significant hurdles for displacement by AI:
Hospice utilization rebounds to pre-pandemic levels, but fraud casts a shadow
12/18/24 at 03:00 AMHospice utilization rebounds to pre-pandemic levels, but fraud casts a shadow Hospice News; by Jim Parker; 12/17/24 The nation’s hospice utilization rate among Medicare decedents has once again surpassed 50%, for the first time since the pandemic. However, fraud issues in the space create questions around the quality of care patients are receiving. Hospice utilization reached 51.7% in 2023, up more than two percentage points from the prior year, according to recent data from the Medicare Payment Advisory Commission (MedPAC). This is the highest rate since 2019. MedPAC observed increases in utilization across the board, even when stratified into subgroups by age, sex, race and rural or urban location. ... Despite these positive trends, an influx of new hospices continued in states considered hotbeds for Medicare fraud, including Arizona, California, Nevada and Texas. Many of these new additions came in areas where additional hospices were likely not necessary based on the needs of the patient population. Georgia also saw a large spate of new providers emerge in 2023.
Stabilizing local hospice and home health services celebrated as a gift at holiday gathering
12/17/24 at 03:00 AMStabilizing local hospice and home health services celebrated as a gift at holiday gathering Juneau Empire, Juneau, AK; by Mark Sabbatini; 12/14/24 Heather Richter says she’s optimistic about the long-term prognosis for hospice and home health services in Juneau, a little more than two years after they were on life support when the agency that had provided them for 20 years suddenly shut down and sent officials into a lengthy struggle to establish a new program. Richter, director of the Home Health and Hospice Program at Bartlett Regional Hospital, said 68 families have been participants since the hospital officially took over the program in July of 2023. Funding for the program, a key concern raised this spring due to a massive budget shortfall at the hospital, now appears more stable due to Juneau Assembly members supporting a five-year operating plan and support from the Juneau Community Foundation. “We’re in the clear,” she said during a “Light Up a Life” Community Celebration hosted by the program at the hospital on Friday evening. ...
Characteristics of patients enrolled in hospice presenting to the emergency department
12/17/24 at 03:00 AMCharacteristics of patients enrolled in hospice presenting to the emergency department American Journal of Emergency Medicine; by Kayla P Carpenter, Fernanda Bellolio, Cory Ingram, Aaron B Klassen, Sarayna S McGuire, Alisha A Morgan, Aidan F Mullan, Alexander D Ginsburg; 12/9/24, online ahead of print Emergency Departments (EDs) frequently care for patients with life-limiting illnesses, with nearly 1 in 5 patients enrolled in hospice presenting to an ED during their hospice enrollment. This study investigates the reasons patients enrolled in hospice seek care in the ED, the interventions they receive, and their outcomes. ... Patients enrolled in hospice most frequently presented to the ED for trauma [36%; with 15% for pain, 12% for catheter/tube malfunction]. Most received laboratory studies and imaging. Nearly half of patients were admitted to the hospital and short-term mortality was high, particularly for patients enrolled in hospice for needs for ED care? Ie.,
Agency Information Collection Activities: Proposed collection; Comment request
12/17/24 at 03:00 AMAgency Information Collection Activities: Proposed collection; Comment request Federal Register - United States Government; A Notice by the Centers for Medicare & Medicaid Services, Health and Human Services; 12/16/24 The Centers for Medicare & Medicaid Services (CMS) is announcing an opportunity for the public to comment on CMS' intention to collect information from the public. Under the Paperwork Reduction Act of 1995 (PRA), Federal agencies are required to publish notice in the Federal Register concerning each proposed collection of information (including each proposed extension or reinstatement of an existing collection of information) and to allow 60 days for public comment on the proposed action. Interested persons are invited to send comments regarding our burden estimates or any other aspect of this collection of information, including the necessity and utility of the proposed information collection for the proper performance of the agency's functions, the accuracy of the estimated burden, ways to enhance the quality, utility, and clarity of the information to be collected, and the use of automated collection techniques or other forms of information technology to minimize the information collection burden.
L.A.-area cyber attack could impact 17m patient records
12/16/24 at 03:00 AML.A.-area cyber attack could impact 17m patient records GT - Government Technology - Cybersecurity; by Scott Schwebke; 12/12/24 Hackers claim they have retrieved 17 million patient records, including confidential personal and medical information, in a ransomware attack on PIH Health that has paralyzed operations at three hospitals, the Southern California News Group has learned. The Dec. 1 attack downed computer and most phone systems at PIH Health Downey Hospital, PIH Health Whittier Hospital and PIH Health Good Samaritan Hospital in Los Angeles. Also compromised were urgent care centers, doctors offices and a home health and hospice agency operated by PIH. PIH officials on Wednesday declined to comment on a threatening typewritten letter purportedly faxed by the cyber criminals late last week, saying they are working with a cyber forensic specialist and the FBI to untangle the ransomware attack. The FBI also declined to discuss the ongoing investigation.
‘Open door’ policy for staff key to preventing hospice False Claims Act complaints
12/16/24 at 03:00 AM‘Open door’ policy for staff key to preventing hospice False Claims Act complaints Hospice News; by Jim Parker; 12/13/24 Taking employee concerns seriously about patient eligibility and other issues can help prevent hospices from becoming involved in a False Claims Act case. The overwhelming majority of False Claims Act cases involve qui tam whistleblowers, usually a current or former employee who observed alleged malfeasance or errors. In a qui tam action, a whistleblower, called a “relator” by the courts, files a False Claims Act suit on behalf of the government and possibly receives a portion of any funds recovered by the government via the lawsuit, typically ranging from 15% to 25%. In Fiscal Year 2023, for example, these cases recovered $2.3 billion of the total $2.68 billion recouped by the government in FCA settlements and judgements, according to a report from the law firm Polsinelli.
Employees crave Right-to-Disconnect Law
12/13/24 at 03:00 AMEmployees crave Right-to-Disconnect Law HR Daily Advisor; by Lin Grensing-Pophal; 12/12/24 The rise of telecommunications tools like email, online chat, and smart phones has meant that people can stay connected virtually wherever they are, at all times. While that interconnectedness can be a blessing in some situations, it has also led to a lot of stress and burnout among workers who feel like they can’t disconnect when it comes to work. Recent data from web tool review firm EmailTooltester helps flesh out this sentiment, based on survey responses from over 1,000 American adults. Here are some of the key data points:
The biggest lesson physicians learned in 2024
12/13/24 at 03:00 AMThe biggest lesson physicians learned in 2024 Becker's Physician Leadership; by Patsy Newitt; 12/10/24 Five physician leaders joined Becker's to discuss the biggest lesson they learned in 2024. ... [Summary topics include:]
Early successes, untapped potential, lingering questions: AI Adoption in Healthcare Report 2024
12/13/24 at 02:00 AMEarly successes, untapped potential, lingering questions: AI Adoption in Healthcare Report 2024 Medscape; by Jon McKenna; 12/6/24 ... For this report, Medscape partnered with Healthcare Information and Management Systems Society (HIMSS), a global professional society that includes an interest group focused on AI-related issues. ... Data came from a jointly managed survey to practicing physicians and other clinicians, practicing nurses, IT professionals, clinical leadership, and executive leadership at medical organizations. All respondents were in the U.S.
Will AI help improve healthcare security in 2025?
12/12/24 at 03:00 AMWill AI help improve healthcare security in 2025? Health IT Answers; by Roberta Mullin; 12/10/24 The healthcare sector is particularly vulnerable to cybersecurity risks and the stakes for patient care and safety are particularly high. Healthcare facilities are attractive targets for cyber criminals in light of their size, technological dependence, sensitive data, and unique vulnerability to disruptions. Strengthening our cybersecurity infrastructure and defending against malicious attacks requires vigilance, vision, and collaboration. Can AI help improve healthcare security? We asked our experts what improvements to security we might see in 2025. Here is what they had to say. ... [Click on the title's link to read input from 21 healthcare IT experts.]
The politics of loss: What grief reveals
12/11/24 at 03:00 AMThe politics of loss: What grief reveals Psychology Today; by Daniela E. Miranda, PhD; 12/10/24 It has been a bit over two years since my 27-year-old brother unexpectedly passed away, exactly two weeks before my 64-year-old father, quickly and expectedly, died from cancer. What followed was a series of “secondary losses”. For my family, secondary losses included the shifting dynamics of caregiving and the emotional labor required to rebuild a daily life after multiple losses, while permanently uprooting to a different country. This article is not about my grief but about how the experience of loss can illuminate the fractures and possibilities within our systems of care. ... Key points:
Hospital-at-home, telehealth, DME reimbursement top year-end home care priorities
12/11/24 at 03:00 AMHospital-at-home, telehealth, DME reimbursement top year-end home care priorities McKnights Home Care; by Adam Healy; 12/9/24 Home care advocates are advancing numerous home care advocacy priorities in the final days of 2024. They are focusing on telehealth, hospital-at-home and durable medical equipment (DME). Last week, the Long-Term Post-Acute Care Health Information Technology (LTPAC Health IT) Collaborative, which includes LeadingAge as a member, sent a letter to Congress asking for an extension of telehealth flexibilities enacted during the COVID-19 pandemic. These flexibilities, which allow providers to furnish virtual care services over state lines, among other capabilities, will expire Dec. 31 without congressional action.