Literature Review

Too much, too fast: Constant change creating corporate burnout Global Finance; by Bill HInchberger; 2/4/25 Change fatigue can strain employees and organizations, and it is getting worse. To reduce the harm, companies are turning to more thoughtful, gradual strategies. ... Hardly a fad pushed by human resources, the phenomenon known as “change fatigue” can affect the bottom line through workforce churn, reduced ability of workers to adapt to further change, and lower productivity. ... Whether adopting new technologies or reacting to external change, many if not most companies appear to be in a constant state of flux. Over 75% of corporations revamp their business model every two to five years, according to a study by WalkMe, a San Franciso-based software-as-a-service firm... Major initiatives tend to favor faster speed and larger scope. Yet there are signs that more gradual solutions might be more effective and less traumatic.

Organic growth top of mind for hospice providers in 2025Hospice News; by Jim Parker; 1/31/25 Hospices in 2025 are laser-focused on organic growth rather than other tactics like acquisitions. Among 112 hospice professionals who responded to the 2024 Outlook Survey by Hospice News and Homecare Homebase, 60% said that expanding current locations would be the growth tactic they plan to use the most during 2025. About 64% of the respondents were c-suite leaders, VPs and directors. “Organic growth remains a top priority for providers, with 60% of respondents focusing on expanding within their existing locations,” the survey report indicated. “Referrals from senior living and assisted living facilities, hospital systems and palliative care programs are also expected to significantly drive growth.”

High reliability in action — a closer look at Unit-Based Quality Rounds Mass General Brigham; 1/7/25 ... “We’re creating a new process and I’m so proud of all of you because what you have accomplished so far has been amazing,” Nursing Director Vivian Donahue, RN, said at the opening of the huddle with just over 20 physicians, nurses, advance practice providers (APPs), unit staff and hospital and system senior leaders in attendance, including Thor Sundt, MD, chief of Cardiac Surgery for Mass General Brigham. ... At the unit’s first huddle in October, a conversation about the availability of hospice care generated a new referral process that connects patients receiving end-of-life care and their families to hospice services and ongoing emotional support for those coping with the passing of a loved one. At the Dec. 11 huddle, Donahue reported that the unit had provided this welcome, deeply appreciated additional support to five patients and their families.

‘Small but significant’ keys to amplifying hospice grief support Hospice News; by Holly Vossel; 1/29/25 Grief support service lines can be an important pathway for hospices to reach communities outside of their patient populations. Building strong bereavement programs comes with myriad considerations around community outreach, collaboration development and strategic planning. ... Similar to many hospices nationwide, Angela Hospice offers bereavement services to its hospice patient families and across communities throughout its service region. The hospice provider’s bereavement program includes one-on-one counseling sessions, group therapy, as well as education and informative online and in-person workshops. Angela Hospice additionally offers an annual summer grief camp for children, Camp Monarch. Editor's note: The CMS Hospice Conditions of Participation (CoPs) require each hospice to provide bereavement/grief support patients' families, both before the death and after. The CMS Hospice CoPs identify "bereavement" and/or "grief" 155 times. 

The Dorion Family Pediatric Center breaks ground in Mandarin Jacksonville Daily Record, Jacksonville, FL; by Dan Macdonald; 1/28/25 The hospice center is designed to expand care and convenience for children and their families. The Foundation of Community Hospice & Palliative Care broke ground Jan. 27 on the Dorion Family Pediatric Center, a pediatric hospice center in Mandarin. ... The space will allow for an expanded range of therapies and support services in a dedicated, pediatric-friendly setting. The facility will provide a centralized location that reduces travel time for the clinical team. Currently, caregivers travel to patients’ homes, the release said. ... The Dorion Family Pediatric Center is named in honor of the Dorion family, who are advocates for compassionate care. The family helped establish the organization. 

Cyber Threats 2025 Teleios Collaborative Network (TCN); by Joel Garr; 1/28/25One of the biggest worries hospices face today is the threat of a cyberattack. ... Experts say there are four steps to developing the plan.

What can we learn from the dying? Newscastle's News Letter Journal (NLJ), Newcastle, WY; by Kelly Evans-Hullinger, MD; 1/26/25 For the last five years, I have had the great privilege of serving my local health system as Medical Director for Home Hospice. Every week I sit in a meeting with the multidisciplinary caretakers on this team ... Patients facing their own deaths want to talk about their lives. Our staff frequently tries to facilitate what they call a “life review” in which a patient can openly talk about their childhood, family, career, service, and sometimes their regrets. This is therapeutic for the dying patient and their loved ones.  ... I have recently thought about this particular human need – to reflect and remember one’s life. I take this as a reminder to both seek those stories from my own loved ones (I wish I had asked my grandmother more questions about her life) and, perhaps, to tell and write about the things in my own life I would want to be remembered after I am gone. For if there is another thing I’ve learned serving patients on hospice, it is that my death is also inevitable; but, I think, life’s finality is what gives it beauty and meaning. 

New hospice center in Missoula prepares for grand opening Times-Leader, Missoula, MT; by Taylor Richardson; 1/24/25 The Partner Hope Foundation has completed construction on its new hospice center in Missoula, offering critical services to the region. This facility is only the second of its kind in Montana and aims to provide high-quality care for elders in western Montana. ... The center features 12 patient care rooms equipped with amenities such as a spa, a full kitchen, and a space for spiritual practices. Melro highlighted the design of the patient rooms: "We tried to make them oversize so that family could gather here and stay with the patient as needed. We tried to encompass some things that will help make the patients more comfortable, such as additional storage and their own refrigerator. ... The center's creation was made possible by a $15.4 million fundraising campaign which is 95% funded so far. 

Healthcare Industry Team 2024 Year in Review JD Supra; by Claire Bass, S. Derek Bauer, Kevin Bradberry, Ernessa Brawley, Sarah Browning, Charlotte Combre, Payal Cramer, Emily Crosby, Vimala Devassy, Shareef Farag, Amy Fouts, Winston Kirton, Caroline Landt, Charlene McGinty, Justin Murphy, Lynn Sessions, Gregory Tanner; 1/22/25As we begin a year that will once again be transformative for the industry, we are excited to present our comprehensive 2024 year-in-review, highlighting all that has happened and the trends that will shape 2025. [Downloadable PDF from BakerHostetler, bakerlaw.com. Large categories include the following:]

Locally and veteran-owned Headwaters Hospice and Palliative Care expands healthcare offerings for Montana communities Business Post Examiner, Helena, MT; by Michael Brown; 1/22/25 In just one year since receiving the prestigious CHAP Accreditation, Headwaters Hospice and Palliative Care has become a cornerstone of compassionate care in the Helena Valley, Montana. ... Building on this success, Headwaters Hospice and Palliative Care is proud to announce its expansion into the Butte/Silver Bow County area, bringing its renowned services to even more Montanans. In addition to hospice care, the company will begin offering palliative care services in 2025. These services will not only provide an alternative provider for Helena but will also be the only in-home palliative care option available in Butte. 

Spread some love to seniors this Valentines Day WKBN Youngstown, OH; by Dave Sess; 1/21/25 As you’re making Valentine’s Day plans, consider spreading some love to local seniors. You can make special cards or buy a thoughtful card and share the love. Home Instead is organizing the collection again this year. It has three schools already committed to making cards as it hopes to double last year’s total of 1,000. Each of the Valentine’s Day cards will carry a heartfelt message to seniors in nursing homes and assisted living communities that they’re loved, appreciated and remembered. ... The seniors will also receive flowers from Harmony Hospice. “These seniors appreciate anything from a simple smile to a card or a flower and just a simple hello,” said Sara Stevens with Harmony Hospice.Editor's note: Calling community outreach professionals--what a simple, meaningful way to engage your community for meaningful, intergenerational engagement and support. Now's the time! What can you do?

CEOs face personal inflection point affecting decision making, management and culture; seek to recalculate AI journey, CEO study finds GlobeNewswire - The Futurum Group; media contact, Nati Katz; 1/21/25 Global Management Consulting Partnership Kearney, and Futurum, the leading research, intelligence and advisory firm, today jointly announced the release of the 2025 CEO AI Management study. As largest of its kind for CEO response rates within the company size targeted, the published global CEO Study examined leadership’s stance and status of organizational AI adoption, implementation and roadmaps, – revealing alarming backlash effects that CEOs may already experience. ... Futurum and Kearney managed to develop a substantial CEO playbook for AI which features five points that lead to breakthroughs in AI outcomes. [Key items from their "Five-Point CEO Playbook" include:]