Literature Review

Honest conversations and cherishing the day: Leadership advice from oncology leaders Becker's Hospital Review; by Elizabeth Gregerson; 8/16/24 Leaders from two of the top five cancer centers, as ranked by U.S. News & World Report, shared with Becker's the best leadership advice they have received. ...

Hospice’s post-VBID value-based outlook Hospice News; by Holly Vossel; 8/15/24 The post-Medicare Advantage hospice carve-in landscape could include wider value-based reimbursement avenues in the hospice space, leading providers to pivot into MA payer relationships. The forthcoming end of the hospice component of the value-based insurance design (VBID) demonstrative takes effect Dec. 31. Launched in 2021, the carve-in was designed to test coverage of hospice care through Medicare Advantage, as well as coverage of palliative and transitional care. Hospices will need a strong value-based payment negotiation strategy to prepare for the unknowns that lie ahead, according to Melinda Gaboury, co-owner and CEO of Healthcare Provider Solutions Inc., a hospice and home care consulting company. 

Hospice care for those with dementia falls far short of meeting people’s needs at the end of life University of Michigan; by Maria J. Silveira; 8/18/24 ... Strikingly, only 12% of Americans with dementia ever enroll in hospice. Among those who do, one-third are near death. This is in stark contrast to the cancer population: Patients over 60 with cancer enroll in hospice 70% of the time. In my experience caring for dementia patients, the underuse of hospice by dementia patients has more to do with how hospice is structured and paid for in the U.S. than it does patient preference or differences between cancer and dementia. ... In the U.S., ... Medicare’s rules and regulations make it hard for dementia patients to qualify for hospice when they and their families need support the most – long before death. In Canada, where hospice is structured entirely differently, 39% of dementia patients receive hospice care in the last year of life. ...

3 of the fastest growing hospice companies Hospice News; by Jim Parker; 8/16/24 Three of the nation’s for-profit hospice companies have hit the accelerator on revenue growth, achieving triple-digit percentages. Each of these organizations — Traditions Health, Fortis Health and HealthFlex Hospice — appeared on Inc. magazine’s 2024 listing of the fastest-growing private companies in the United States. ... 

Health group expands to Presque Isle The County, Presque Isle, ME; 8/14/24 Andwell Health Partners (formerly Androscoggin Home Healthcare + Hospice) has expanded its hospice services to Aroostook County. “As Maine’s largest non-profit home and community-based healthcare and care management organization, we are driven to meet the growing and evolving needs of individuals and families,” said Ken Albert, president and CEO, Andwell Health Partners, who has deep family roots in Aroostook County. ... Serving all ages of hospice patients, from infancy to those who have lived full lives, Andwell’s hospice services are available to individuals regardless of ability to pay.

Hospice and Palliative Nurses Foundation receives $1.2 million impact grant Hospice & Palliative Nurses Association (HPNA); August 2024 newsletter, with webpage posted 7/8/24 The Hospice and Palliative Nurses Foundation (HPNF) is thrilled to announce that it has been awarded a transformative $1.2 million impact grant from the Hospice and Palliative Credentialing Center (HPCC). The Sandra Lee Schafer Impact Grant, given in memory of the late Sandra Lee Schafer, MN, RN, AOCN®, will empower HPNF to create a legacy of sustainable giving, which will impact the hospice and palliative care community for years to come. “We are deeply honored and grateful to receive this impact grant from HPCC, given in tribute of Sandy,” said Virginia (Ginger) Marshall, MSN, ACNP-BC, ACHPN®, FPCN, chief executive officer of HPNF. Sandra was an unwavering advocate of specialty nursing certification. ... Sandra served as the director of credentialing of the Hospice and Palliative Credentialing Center from 2004 until her sudden passing in 2018.

‘The Last Ecstatic Days’ one day screening strives to teach the world how to die without fear Bangor Daily News, Bangor, ME; by BDN Community; 8/13/24 Hospice Volunteers of Waldo County invites Greater Waldo County to a single night screening on Tuesday, Aug. 20 at 7 p.m. Post-screening, there will be a Community Conversation with Hospice and Palliative Care Physician Aditi Sethi, MD and Director of the Center for Conscious Living & Dying/Hospice Volunteers of Waldo County’s Flic Shooter. Sethi, MD’s end-of-life palliative work is featured in the film. “The Last Ecstatic Days” focuses on a young man with terminal brain cancer (Ethan Sisser) as he sits alone in his hospital room. When Sisser starts live-streaming his death journey on social media, thousands of people around the world join to celebrate his courage. Still, he envisions more–to teach the world how to die without fear. To do that, Sisser needs to film his actual death. What unfolds next is a rarely-glimpsed perspective of how a community of strangers helps a young man die with grace.Editor's Note:  This movie has been featured on PBS. The Boston Globe describes, "... courageous end-of-life chronicle, which overflows with compassion." The Louisiana Mississippi Hospice & Palliative Care Organization shared this as a viewing and discussion at their July 2024 conference. For the trailor and more information, click here. 

NAHC President Dombi: There’s ‘good and bad’ to payers entering home health care Home Health Care News; by Joyce Famakinwa; 8/13/24 Before retiring at the end of year, National Association for Home Care & Hospice (NAHC) President William A. Dombi still has items to check off his to-do list. On the top of this list is the previously announced NAHC and National Hospice and Palliative Care Organization (NHPCO) merger. ... Ultimately, Dombi has seen home-based care evolve when he reflects back on his tenure at NAHC. ... [Dombi] sees the evolution of home-based care through large payers, such as Humana Inc. and UnitedHealth Group, investing in the space. “I think you can certainly look at it from a positive perspective, saying, these plans had options to invest in X, Y and Z in health care, and they chose home care and physicians,” he said. “Their forecast says it’s about community-based health care services.” However, he noted the downsides of payers investing heavily in the space, too. ...

Center for Hospice Care Heartwize Program brings an individualized approach to cardiac care Great News Life; by Lauren Grasham; 8/12/24 To help patients live peacefully and at ease during one of life’s most vulnerable moments, Center for Hospice Care (CHC) welcomes all with open arms to its HeartWize program. Through the program, the CHC staff develops individualized plans with each patient and their loved ones to help them manage heart failure and other heart diseases, allowing patients to receive quality care in the comfort of their own homes without the worry of a hospital visit. “When their symptoms are not managed promptly, it gets to the point that patients can't breathe. When a patient can't breathe, the very first thing they're going to want to do is go to the hospital,” said Director of Nursing Chrissy Madlem. “It's important that we teach them the techniques to manage these end-of-life care symptoms that they're dealing with so they can stay home and be comfortable with their families.”Editor's Note: The Center for Hospice Care is in Mishawaka, IN.

Transforming healthcare: Enabling change through tailored change management strategies Healthcare Dive; by Brad Cauthen and Jenny Denver, and Scott Madden; 8/12/24In the fast-paced and demanding healthcare environment, where every moment focuses on patient care, introducing and managing operational changes—such as implementing a new system or altering an existing process—can be particularly challenging. ... Here are some tips for creating effective change management initiatives tailored to the operational realities of the healthcare setting and fostering a change-ready environment. ...

Making your Customer Experience [CX] investment strategy work CMSWire [not to be confused with CMS=Centers for Medicare & Medicaid Services]; by Jeb Dasteel, Amir Hartman, Brian P. O'Neill and Marc Madigan; 8/12/24 Uncover the key elements of a successful customer experience strategy, from capability planning to aligning with core business objectives. ... Investing in a customer experience strategy is fraught with complications and feelings. Most of us in the world of CX are here because we believe that thoughtful CX spending will make an impact on the performance of our company.Editor's Note: This article is written for a much larger scope than our hospice and palliative readership. However, it highlights the importance of tying "customers' experiences" to the company/organization's core goals and business objectives. The Centers for Medicare & Medicaid Services' CAHPS Hospice Compare Scores [not to be confused with this CMSWire source] reflect the hospice "customer experience," from the perspective of the bereaved caregiver. While the CMS Hospice Compare site sorts these public information scores alphabetically (per location and organization), our newsletter's sponsor Hospice Analytics' National Hospice Locator sorts this same data by the highest scores, for the purpose of helping the public "consumer" find the hospice that will provide them with the best "customer experience."

Hospice chaplain accused of sexually assaulting woman at Sacramento County care facilityKCRA (Sacramento, CA); by Lindsay Weber; 8/8/24A Placer County man was arrested on Thursday, accused of sexually assaulting a woman in a care facility he worked for as a hospice chaplain, the Sacramento County Sheriff's Office said. The sheriff's office said Arthur Apgar was arrested for four counts of sexual battery against a person who is seriously disabled or medically incapacitated. Apgar worked for a private company that contracts with hospice facilities, officials said. The assault happened within the past week and was captured on surveillance video.

Hospice care uplifts and encourages patients' families during difficult timesWLOS (NC); 8/6/24When a loved one becomes ill and needs extra assistance, it is vital for family members and caregivers to step up to the challenge. It is also important to find support that prioritizes what is important to the patient and their kin. Four Seasons, The Care You Trust, emphasizes that they are always “here for you,” but what does that mean? Learn the answer through the words of Larry Moore, who found the resources and guidance he needed from Four Seasons as he served as the primary caregiver for his mother, Joan, while she was living with dementia... That’s the highlight of my Four Seasons story. The care that they give the patient is phenomenal, but I think people expect that. What they don’t realize is the care Four Seasons gives to the family is equally as important. Don’t pass up the opportunity to ask them for help.”