Literature Review

A new market for AI: preparing families for hospice care LeadingAge; by Cast; 9/9/26 Artificial intelligence tools can help family caregivers to better understand and locate hospice services. While aging services organizations are tapping artificial intelligence (AI) tools to serve their staff, communities, and residents, AI can fill gaps for a different audience—family caregivers who need education and support as their loved one transitions to hospice. ...

What health system CEOs fear most about AI Becker's Health IT; by Laura Dyrda; 8/26/26  The list of what artificial intelligence promises to fix in healthcare is long: administrative burden, diagnostic accuracy, care coordination, staffing shortages. But the things it could break, according to executives at major health systems, deserves equal attention. When asked to name the most dangerous trend in healthcare today, leaders from systems including Baystate Health, Banner Health and Cincinnati Children’s Hospital pointed to AI — not as a technology to reject, but as a force whose adoption is outpacing the governance, human investment and cultural change required to make it work safely. Their concerns gather around three themes:

What an AI-enabled finance function actually looks likHighspring; by Bryan Rhody; 8/24/26 Many finance leaders are asking how AI can create value. The better question is what distinguishes finance functions that successfully scale AI from those still experimenting. Key takeaways:

ChatGPT Health now open to all US users Becker's Health IT; by Naomi Diaz; 7/23/26 OpenAI has expanded Health, a ChatGPT feature that lets users securely connect personal health data, to all eligible users in the U.S. The rollout covers logged-in users age 18 and older on web and iOS across the Free, Go, Plus and Pro plans, according to a July 23 OpenAI news release. Health lets users connect Apple Health data and supported medical records from U.S. hospital systems, One Medical or Function Health. With permission, ChatGPT can then use that information across any conversation, not just within a dedicated Health tab, to compare lab results, summarize changes since a last appointment, or factor in a recent injury or dietary restriction. ... The expansion comes as OpenAI faces a lawsuit over ChatGPT’s health guidance. A lawsuit filed July 21 claims ChatGPT offered inaccurate medical guidance to a Florida man that resulted in delayed care for a pulmonary embolism, and the plaintiff has asked the court to stop ChatGPT Health from operating until independent evaluators verify its safety.

Key trends and implications in healthcare AI adoption FTI Consulting; 8/11/26... In partnership with Healthcare Information and Management Systems Society (“HIMSS”), FTI Consulting conducted a detailed assessment of health system perspectives1 and AI utilization to better understand how organizations are navigating this rapidly evolving landscape and where meaningful value is actually being realized. ... Figure 1: Three-Quarters of Healthcare Leaders Believe AI Will Fundamentally Change Care Delivery in the Next Few Years; Many Also Believe AI Has the Potential To Materially Reduce the Costs of Delivering Healthcare. ...Figure 2: What Are the Most Important Objectives Driving Your Organization’s Investments in Artificial Intelligence Technologies? ...Figure 3: Thinking About the Areas in Which Your Organization Has Implemented AI, Which Have Delivered the Strongest Results in Helping You Achieve Each of the Following Objectives? ... Figure 4: Example Value Prioritization Framework for AI Implementation in Healthcare Source: FTI Consulting ...

The benefits and hidden costs of AI scribesHealthcare Brew; by Maia Anderson; 8/5/26Ambient AI scribes have typically been marketed as tools to reduce providers’ administrative burden by speeding up the clinical documentation process. They may also be useful in boosting health system revenues. Multiple studies show that scribe usage is leading to more billing codes being included in clinical notes, which in turn leads to higher reimbursement from insurers and higher revenues for hospitals. That may be a slight boon for health systems, experts said. But, they cautioned that it could also increase overall medical costs and insurance premiums, particularly when scribes are used in inpatient settings, which involve billing for much higher-cost services. Whether they also result in improvements in care is unclear.

Hackensack Meridian Health first to earn Joint Commission’s responsible health AI certification: The New Jersey health system’s endorsement signals that the industry is prioritizing AI governance alongside rapid technological adoption.Healthcare Divs; by Jill Hughes; 8/4/26n: The New Jersey health system’s endorsement signals that the industry is prioritizing AI governance alongside rapid technological adoption.

From ethics to trust: strategic guardrails for safe, secure, effective AI in healthcareMedCity News; by Luk Arbuckle; 8/3/26Ethical AI and trustworthy AI frameworks should be table stakes for healthcare and life sciences organizations seeking to innovate with AI. There’s more attention, more skepticism and more pressure to get AI right, especially knowing these applications can impact patient lives. As AI becomes more integrated into drug development and clinical workflows, leaders across healthcare and life sciences are therefore expected to demonstrate ethical stewardship and technical competence to instill trust and protect patients. That’s why ethical AI and trustworthy AI frameworks should be table stakes for healthcare and life sciences organizations seeking to innovate with AI. ... Together, they allow teams to answer two critical, pressure-tested questions: what risks are associated with this AI application, and are we capable of mitigating them?

OpenAI says AI models went rogue during testing, triggering ‘unprecedented’ breach at startupNBC News; by Reuters; 7/21/26OpenAI said that the breakout was “an unprecedented cyber incident, involving state-of-the-art cyber capabilities,” and that it was reinforcing its safeguards. OpenAI said on Tuesday [7/21/26] that an autonomous agent powered by its advanced artificial intelligence models went rogue during a security test and triggered a hack that compromised the infrastructure of AI startup Hugging Face last week. The ChatGPT creator was testing capabilities of some of its most advanced models in a controlled environment, but the agent escaped containment, reached the internet and broke into Hugging Face to satisfy its testing goal.Publisher's note: Just a reminder about the importance of ethical, safe guardrails when using AI...

The post-AI era of healthcare: why technology alone won’t transform care Health IT Answers; by Cheryl Cruver; 7/20/26 For the better part of the last three years, healthcare has been fascinated by artificial intelligence (AI). Conferences, board meetings, and strategic plans have all focused on AI’s capacity to reshape everything from clinical documentation to revenue cycle management. At this year’s HFMA Annual Conference, however, something interesting happened. The conversation matured. The discussion was no longer about whether healthcare should adopt AI. ... Instead, healthcare leaders spent much of their time discussing something more practical and arguably more important: how organizations operationalize AI to improve patient experiences, reduce costs, and create sustainable change. 

Leveraging technology in hospice sales and marketing Hospice News; by Jim Parker; 7/14/26 Technology is becoming increasingly important in hospice sales and marketing, but it can’t replace the human touch, according to provider leaders. One of the most proliferating sets of technologies sweeping the hospice space and many other industries right now is artificial intelligence (AI). While AI can be a tool to generate referral growth and streamline operations, building person-to-person relationships is more important, Craig Dresang, CEO of the nonprofit hospice provider YoloCares, said during a Hospice News webinar.  “Nothing will replace relationship management person to person. AI is a tool to be used. We use AI here in a number of ways,” Dresang told Hospice News. “There are a number of ways that AI can be used as a tool, but nothing will replace good old-fashioned people skills and relationship management skills.”

Hospitals confront nursing opposition to AI HFMA; by Rich Daly; 7/7/26 Health systems’ adoption of artificial intelligence to improve productivity increasingly is meeting opposition from their nursing staff. Nurse opposition to AI has become most visible in nurse strikes, where limits and guardrails on AI deployment for clinical and administrative uses have emerged. Sixty-five percent of hospitals reported using AI or predictive models integrated with their electronic health records (EHRs) in 2023, according to a recent study. But nurse distrust of the technology was seen in a 2024 National Nurses United survey of 2,300 registered nurses, which found that 60% of respondents did not trust their employers to prioritize patient safety when implementing AI.

[United Kingdom] New commentary urges patient-centered AI regulation in healthcare systems News Medical Life Sciences; by the Royal Society of Medicine; 6/27/26 New commentary published in the Journal of the Royal Society of Medicine warns that current risk-based regulatory approaches to Artificial Intelligence (AI) in healthcare fall short in protecting patients, potentially leading to over- and undertreatment as well as discrimination against patient groups. The authors found that while AI and machine learning systems can enhance clinical accuracy, concerns remain over their inherent inaccuracy, opacity, and potential for bias which are not adequately addressed by the current regulatory efforts introduced by the European Union's AI Act.