Literature Review

The human side of AI: Insights on balancing automation and empathy Innovation & Tech Today; by Enrico Palmerino; 5/20/24 ... As AI automates more tasks with clinical precision, empathy is a critical human element we cannot overlook. That intangible ability to understand and share the feelings of another isn’t just a soft skill — it’s an essential catalyst for trust, loyalty, and genuine connection. Consider the healthcare industry, where empathy is (quite literally) often a matter of life and death. Can an AI-powered diagnostic system truly grasp a patient’s fear and vulnerability when facing a serious illness? ... Finding the delicate balance between leveraging AI automation and preserving human empathy is the new challenge before us. It’s a duality that will shape how businesses operate and how we interact with technology. ... Let the machines optimize processes while we optimize the ability to connect and inspire. In this harmonious future, AI is a tool that elevates us — not replaces us.Editor's Note: Is AI a hot topic among your leaders and interdisciplinary clinicians? Often, "empathy" and "communication" are cited as key cautions and conflicts. 

HHS puts $50M toward hospitals' ransomware fightBecker's Health IT; by Molly Gamble; 5/20/24A new agency within the National Institutes of Health is launching a $50 million initiative to develop tools for hospital IT teams that enhance their cybersecurity measures and resources to combat ransomware. On May 20, the Advanced Research Projects Agency for Health introduced its Universal PatchinG and Remediation for Autonomous DEfense, or UPGRADE, program. "What if every hospital could autonomously protect itself and patients from cyber threats?" That is the guiding question for the initiative, which aims to develop a tailored and scalable software suite of remediations and patches for hospitals, reducing the patching time for vulnerable healthcare products to days or weeks.

Cybersecurity execs share healthcare's biggest vulnerabilitiesModern Healthcare; by Brock E.W. Turner; 5/20/24A recent string of massive healthcare cybersecurity breaches has put data security leaders on edge. Recent incidents have shined a light on some of the most significant vulnerabilities at health systems. Here are four of the biggest, according to experts.

Making AI actionable in healthcare – a high-level guide Becker's Hospital Review; by Calum Yacoubian, MD, Director Healthcare AI Strategy, IQVIA; 5/14/24 Never has there been more interest and excitement around the potential of Artificial Intelligence (AI) in healthcare. The advent of Generative AI and LLMs, popularized by OpenAI with ChatGPT, has opened many people’s eyes to what might be possible. Yet, the translation of this promise to patient impact is only in its infancy, and while it is a path with huge potential, as healthcare professionals, we must tread carefully and responsibly. In this article, we discuss the importance of the ecosystem in which healthcare AI must exist, to be successful. That ecosystem is made up of people, process, and technology.

6 ways to cut EHR burdens for physicians AMA - American Medical Association; by Sara Berg, MS; 5/7/24 When Jane F. Fogg, MD, MPH, first became a doctor, patient charts were on paper. She looked forward to the rise of the EHR, believing electronic charting could help modernize the care she provided while also empowering herself and her patients. Funny how things turn out. “EHRs are a source of burnout—we have lots and lots of great evidence that has helped us understand the low usability and the high work burden that it adds to physicians,” Dr. Fogg, senior physician adviser at the AMA. ... Here are just a few ways that health systems and organizations can improve EHR workflows to reduce physician burden.

Best Buy lands new health system partnerBecker's Health IT; by Giles Bruce; 5/10/24The tech retailer said it joined forces with Bethlehem, Pa.-based St. Luke's University Health Network in the first quarter. The health system will use Best Buy's Current Health remote monitoring platform to treat post-discharge congestive heart failure patients. "We talk a lot about our big goal to enable care at home for everyone, and we're intentional about our role as the enabler," Best Buy Health said in a May 9 statement. "Partnering with providers, health plans and biopharma organizations is at the core of our strategy." Best Buy has been leaning into healthcare in recent years, acquiring Current Health in 2021 for $400 million and sending Geek Squad members into patients' homes to set up hospital-at-home technology.

Can virtual reality help ease the end of life? MDLinx; Originally published on Université de Montréal News; 5/10/24 A sunny beach under an azure sky in Mexico, a bustling market in Reykjavik, a sparkling lake in Quebec’s Laurentians, a string quartet playing Bach… What if we could offer individuals in palliative care a whole range of peaceful, familiar or exhilarating experiences that they could enjoy from the comfort of their chair? What if such experiences could not only allow them to travel, discover, explore and relax, but also decrease their anxiety and physical pain? Neuropsychologist Jhon Alexander Moreno, a professor in Université de Montréal’s Department of Psychology and a researcher at the Montreal University Institute of Geriatrics Research Centre, decided to take up the challenge.

AI governance and cybersecurity certifications: Are they worth it? CSO; by Maria Korolov; 5/6/24The International Association of Privacy Professionals (IAPP), SANS Institute, and other organizations are releasing new AI certifications in the areas of governance and cybersecurity or adding new AI modules to existing programs. These may help professionals find employment, but with the area being relatively new, experts warn certifications could be out of date almost immediately. ... On the other hand, the new AI governance and cybersecurity certifications cover the basics needed to get up to speed, create a foundation layer on which people can build later, create a common language for practitioners to use, and will typically include ongoing training requirements to help people stay current. Here, in alphabetical order by organization are all the AI governance training and certificates known at the time of publishing. ...

What Walmart’s exit means for the future of telehealthModern Helathcare; Brock E.W. Turner; 5/3/24 There is a dark cloud hovering over virtual care as big companies have struggled to launch telehealth-centric businesses. Retail giant Walmart announced Tuesday it was closing all of its clinics and shuttering its virtual care platform. The decision impacted 51 clinics across five states and represents a sharp reversal of a five-year strategy. ... Here is what five telehealth executives and investors had to say about recent challenges in virtual care. ...

CIOs' top 15 priorities over next 3 years Becker's Health IT; by Giles Bruce; 5/1/24 CIOs' top priority over the next one to three years will be driving business innovation, according to a recent CIO survey. That differs from their current No. 1 focus, which is cybersecurity, per an April CIO story. Here are the activities CIOs plan to spend more time on in the next one to three years, according to the 2024 survey of 1,126 IT leaders: ... [click on the title's link for the list]. 

Generative AI: A roadmap for healthcare leaders Curate; 4/30/24 ... As the capabilities of generative AI continue to expand, healthcare leaders are tasked with harnessing its potential while navigating the ethical, regulatory, and operational challenges it brings. This article offers a comprehensive roadmap for healthcare C-suite and senior leaders to incrementally adopt generative AI, emphasizing the strategic approach and expertise provided by Curate in healthcare consulting and technology modernization.

AMA responds to UnitedHealth confirmation of stolen data from Change HealthcareAmerican Medical Association; 4/24/24The American Medical Association (AMA) is deeply concerned about the April 22 announcement from UnitedHealth Group (UHG) indicating vast amounts of sensitive medical data might have been stolen from Change Healthcare’s system and in the hands of malicious ransomware groups. “The AMA appreciates UHG’s statement outlining efforts to contain damage and provide support for people who are concerned about their personal data,” said AMA President Jesse M. Ehrenfeld, M.D., M.P.H. “The AMA urges UHG to quickly operationalize and fulfill its promises to help patients and physicians affected by the breach.”

How will AI affect care? Let us count the ways McKnights Senior Living; by John O'Connor; 4/25/24 A new report from the editors at Health IT Analytics describes a dozen leading areas where changes will take place. The top three are especially germane to the senior living and care sector. Leading the charge is clinical decision support. ... Following closely is the integration of AI in drug discovery and development. ... Rounding out the top three are electronic health records. ...