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All posts tagged with “Hospice Provider News | Operations News.”
Rochester hospice provider pulls out of Owatonna project, sunsets community grief services
07/22/25 at 03:00 AMRochester hospice provider pulls out of Owatonna project, sunsets community grief services PostBulletin,com, Rochester, NY; by Dené K. Dryden; 7/17/25 Citing multiple challenges, Rochester's Seasons Hospice will no longer be expanding into Owatonna and will pare back its community services through the Center for Grief Education and Support. In a Friday, July 18, press release to the Post Bulletin, Dawn Beck, president of the nonprofit hospice provider's board of directors, said "we have had to make the extremely difficult decision to restructure our grief services and to cease efforts to reopen the Homestead Hospice House in Owatonna." The Homestead Hospice House, previously operated by Allina Health, has been closed since summer 2023, the Owatonna Peoples Press reported. Since last year, Seasons Hospice had been fundraising to reopen the facility, but Beck said this week that staffing challenges, financial difficulties, issues with licensing and certification, for-profit competition and uncertainty around federal changes contributed to Seasons Hospice withdrawing from the project. ... In Rochester, starting Aug. 1, the Center for Grief Education and Support will no longer provide services to the community at large ...
Hospice of the Piedmont CEO: Doubling down on community-based support
07/21/25 at 03:00 AMHospice of the Piedmont CEO: Doubling down on community-based support Hospice News; by Holly Vossel; 7/16/25 Virginia-based Hospice of the Piedmont is sharpening its focus on home-based care services and unfurling several initiatives in this realm. The future of end-of-life care delivery has increasingly shifted into the home, according to Nancy Littlefield, president and CEO at Hospice of the Piedmont. While demand for facility-based hospice care is also rising, sustaining these services has become increasingly difficult, she indicated. Several hospices have shuttered their facility-based programs in recent years, with many citing financial headwinds as a leading reason fueling inpatient center closures. Financial strains were among the challenges that led to the difficult decision to close Hospice of the Piedmont’s Center for Acute Hospice Care, Littlefield said. ... Hospice News recently sat down with Littlefield to learn more about how hospices are sustaining and growing their services in today’s economic and financial climate.
AI in action: Exploring how AI is helping hospices do things in new ways
07/18/25 at 03:00 AMAI in action: Exploring how AI is helping hospices do things in new ways Husch Blackwell; podcast by Meg S.L. Pekarske with Dina Yankelewitz; 7/16/25 Husch Blackwell’s Meg Pekarske is joined by Dina Yankelewitz, CEO of Vitalis Care, a technology company that is harnessing AI technology to reduce staff burden and allow more time for patient care. Dina shares her vision and passion for the hospice space, discussing how she applied her background in education and learning methods to inform not only what tools to develop but importantly how they work for the end user. Dina and Meg explore what AI is good at as well as its limits and why scheduling optimization, compliance, and reimbursement were the first areas Vitalis tackled.
Agrace opens western Wisconsin office in La Crosse
07/18/25 at 03:00 AMAgrace opens western Wisconsin office in La Crosse WisBusiness, La Crosse, WI; Press Release; 7/16/25 Agrace continues its rapid growth across the state of Wisconsin with the opening of a new office in La Crosse, a western-Wisconsin city of 52,000 located along the Mississippi River. Since its founding in Madison, Wis., in 1978, Agrace has provided exceptional care for the state’s residents who are in the final months of life. The new Agrace location gives residents of La Crosse County greater choice for high-quality, in-home hospice care. County residents can enroll with Wisconsin’s largest nonprofit hospice to receive hospice care that comes to them where they live—in private homes, long-term care facilities or any other place they call home.
Executive Personnel Changes - 7/18/25
07/18/25 at 03:00 AMExecutive Personnel Changes - 7/16/25
Leveraging speedy admissions to support hospice growth
07/17/25 at 03:00 AMLeveraging speedy admissions to support hospice growth Hospice News; by Jim Parker; 7/16/25 Seamless and fast admissions processes are crucial to hospice growth. Speedy hospice patient admissions can lead to improved referral numbers, profitability and length of stay. Yet, hospices need to carefully navigate their patient admission processes to maximize both quality and their revenue. The hospices that do this effectively have a core set of key performance indicators that they look at consistently, according to Tony Kudner, chief strategy officer of the consulting firm Transcend Strategy Group. “The ones that look at data and are constantly asking themselves, ‘How can we paint the fullest picture of eligibility and get to that patient as quickly as possible?’ are the ones that we would say are the ones that are successful,” Kudner told Hospice News. “The people who have that information at their fingertips and use it to drive decision making are usually the ones who are sustaining their organizations and growing.”
Hosparus Health plans to create end-of-life care center
07/17/25 at 03:00 AMHosparus Health plans to create end-of-life care center Spectrum News 1, Louisville/Lexington, KY; by Destinee Flowers; 7/16/25 Plans for Louisville’s first inpatient, standalone hospice care center are underway, as a part of Hosparus Health’s ongoing efforts to provide comfortable end-of-life care for seniors and their loved ones. ... Tawanda Owsley, Hosparus Health chief development and marketing officer [described], "We will have a 21-bed, 10,000-square-foot unit ... [and that] the new facility will replace a traditional hospital setting with a warmer one while still providing high-level clinical care. It will have private rooms to accommodate family members, bathrooms in each care room, a chapel, kitchen, children’s room and an outdoor garden area. “[Our] healing garden will be a pathway from our inpatient care center to our grief counseling center," she said. ... This end-of-life care center is the third project in Hosparus Health’s “Places of Compassion” initiative, an action to modernize hospice care in anticipation of the aging Baby Boomer population.
Medicare fraud has gone global. It’ll take a nationwide effort to stop it
07/16/25 at 03:00 AMMedicare fraud has gone global. It’ll take a nationwide effort to stop itLos Angeles Times; by Mehmet Oz, Kim Brandt; 7/15/25Federal law enforcement recently announced a $14-billion fraud takedown — the largest healthcare fraud action in U.S. history, involving many crimes orchestrated by foreign nationals. Every American taxpayer should be alarmed not just because of the dollars at stake, but also because it reveals how vulnerable Medicare and Medicaid have become to large-scale, international exploitation... Fraud is a national problem, but it starts locally. Drive around certain neighborhoods in Los Angeles and you’ll pass what appear to be empty office buildings, which unbeknownst to neighbors could serve as hubs of criminal activity. There are more than 1,000 potentially fraudulent hospice operations identified in Los Angeles.Publisher's note: Medicare fraud is tragic - and that hospice is the highighted provider in this story is also tragic. This article includes steps that can be taken to stop this fraud. Also, thanks to Sheila Clark, President-CEO of the California Hospice & Palliative Care Association (CHAPCA) for forwarding this article.
Beyond the sandbags: Operational hurricane planning for in-home care
07/11/25 at 03:00 AMBeyond the sandbags: Operational hurricane planning for in-home care HomeCare; by Matthew P. Chaloux; 7/9/25 When hurricanes approach, in-home care organizations face challenges that are vastly different from those of facility-based providers. In addition to safeguarding infrastructure, we must ensure the safety of mobile care teams, maintain critical supply routes and coordinate services for patients whose needs don’t pause for the weather. At Empath Health, we care for more than 75,000 patients annually across 20 Florida counties through hospice, home health, palliative and supportive care programs. Our teams aren’t centralized—they’re on the road, in homes and dispersed across regions that may be affected in very different ways by the same storm. Over the years, we’ve learned that effective hurricane response in home-based care depends on three things: preparation, coordination and flexibility. ...
Reopening of Hospice House stalls after Seasons Hospice exits Steele County
07/08/25 at 03:00 AMReopening of Hospice House stalls after Seasons Hospice exits Steele County Southernminn, Faribault, MN; by Annie Harman; 7/1/25 What has been a continuing journey of peaks and valleys has come upon yet another roadblock as volunteers with the Homestead Hospice House announce the reopening of the residential hospice facility will be put on hold. The news comes after Seasons Hospice, a nonprofit hospice care organization based out of Rochester, has made the decisions to discontinue their home care and hospice services in Steele County. Seasons had initially partnered with the board of the Homestead Hospice House in August 2024 to work toward reopening the facility, raising $850,000 — $350,000 to reopen the facility and cover startup funds for IT and staff, and an additional $500,000 to secure operating funds for the first year.
Reimagining hospice in an AI world: In a digital age, how should technology & humanity coexist?
07/08/25 at 03:00 AMReimagining hospice in an AI world: In a digital age, how should technology & humanity coexist?HomeCare; by Michelle Cone; 6/3/25Technology is transforming home-based care, but not at the expense of the human touch. As the industry embraces tools like telehealth, remote monitoring and artificial intelligence (AI)-powered care planning, the goal isn’t to replace caregivers but to support them. These innovations boost efficiency and communication, but the heart of hospice—real connection, empathy and human presence—still drives care during what is often a deeply emotional time for families.
Essentia Health is putting Duluth Hospice patients in jeopardy, healthcare workers speak out
07/08/25 at 02:00 AMEssentia Health is putting Duluth Hospice patients in jeopardy, healthcare workers speak out Minnesota Nurses Association; Press Release; 7/1/25 In a move hospice nurses are calling “cruel and unnecessary,” Essentia Health has informed staff that it will suspend patient care at Solvay Hospice House beginning July 8, the same day an open-ended unfair labor practice (ULP) strike is set to begin across Duluth hospitals. The Minnesota Nurses Association has proposed seven bargaining dates in the week before the strike, but Essentia Health has not accepted a single date for Solvay Hospice House or its hospitals and clinics. Solvay healthcare workers say these transfers are not being driven by a shortage of caregivers, but by Essentia’s refusal to engage in good faith bargaining with frontline healthcare workers at Solvay and across Duluth facilities. Caregivers at Solvay have been seeking a fair contract for nearly a year.
Natural disasters, climate change, and the impact on hospice and palliative care teams and their patients
07/07/25 at 03:10 AMNatural disasters, climate change, and the impact on hospice and palliative care teams and their patients American Academy of Hospice and Palliative Medicine (AAHPM) Quarterly; by Larry Beresford; Summer 2025 Edition, 7/3/25 Several recent natural disasters, including highly destructive wildfires in Los Angeles and Maui and flooding in the North Carolina hills caused by rains from Hurricane Helene, have provided vivid reminders that disasters can happen anywhere, anytime. Hospice and palliative care providers, responsible for the care of patients with serious illnesses who live in their homes and in long-term care facilities, could be dealing with disruptions in power or phone service, other communication barriers, staffing shortages, impassible roads, even large-scale evacuations of their patients. ... Are agencies doing what they can to plan, prepare, and practice for managing disasters, which could also include human-caused crises or events like earthquakes that are not subject to weather or climate?
TCN and HPCT Podcast: Plans of Care, Ethics, Robotics, and more! Top News Stories, June 2025
07/03/25 at 03:00 AMTCN & HPCT Podcast: Plans of Care, Ethics, Robotics, and more! Top News Stories, June 2025 Teleios Collaborative Network (TCN); podcast by Chris Comeaux with Cordt Kassner; 7/2/25 What makes Hospice special isn't magic—it's the masterful implementation of coordinated care plans that align interdisciplinary teams with patient priorities. This month's deep dive into June's most critical Hospice and Palliative Care developments explores how this "secret sauce" remains simultaneously the heart of our philosophy and our most common survey deficiency. In this episode of TCNtalks, host Chris Comeaux and Cordt Kassner, Publisher of Hospice & Palliative Care Today & CEO and Founder of Hospice Analytics, discuss relevant top news stories in Hospice and Palliative Care for June. They also explore technology's dual-edged potential, suggesting that AI and robotics should enhance, rather than replace, the human elements of Hospice Care. As Daniel Pink notes, "if a robot can replace you, you should be"—allowing us to focus our irreplaceable human capacity on meaningful connection rather than routine tasks.
Solvay Hospice House to temporarily pause care in Duluth during impending nurses’ strike
07/03/25 at 03:00 AMSolvay Hospice House to temporarily pause care in Duluth during impending nurses’ strike Northern News Now, Duluth, MN; by T Kaldahl; 7/1/25 The Solvay Hospice House in Duluth will temporarily pause care and transport existing patients when union nurses walk off the job next week. The hospice house relies on Essentia Health staff to help them provide care for their patients, according to Solvay leaders. Because of the MNA’s plans to begin an open-ended strike at 7 a.m. on Tuesday, July 8, amid ongoing contract negotiations, the hospice house will be without nursing staff.
National Health Care Fraud Takedown results in 324 defendants charged in connection with over $14.6 billion in alleged fraud: Largest Justice Department Health Care Fraud Takedown in history, more than doubles prior record of $6 billion
07/01/25 at 03:00 AMNational Health Care Fraud Takedown results in 324 defendants charged in connection with over $14.6 billion in alleged fraud: Largest Justice Department Health Care Fraud Takedown in history, more than doubles prior record of $6 billion Office of Public Affairs - U.S. Department of Justice, Washington, DC; 6/30/25 The Justice Department today announced the results of its 2025 National Health Care Fraud Takedown, which resulted in criminal charges against 324 defendants, including 96 doctors, nurse practitioners, pharmacists, and other licensed medical professionals, in 50 federal districts and 12 State Attorneys General’s Offices across the United States, for their alleged participation in various health care fraud schemes involving over $14.6 billion in intended loss. The Takedown involved federal and state law enforcement agencies across the country and represents an unprecedented effort to combat health care fraud schemes that exploit patients and taxpayers.Editor's Note: For cases specific to hospice and palliative care, (1) go to our homepage, (2) ;ogin to your newsletter account, (3) use the search engine at the top of our page, using the key word "fraud". We have posted 204 articles about hospice fraud, since we began this format on 1/1/2024. Ongoing, use this search engine as your first "Go To" resource for targeted, timely information.
St. Joseph’s Center of Trumbull to permanently close Aug. 9
07/01/25 at 03:00 AMSt. Joseph’s Center of Trumbull to permanently close Aug. 9 Westfair Business Journal, Trumbaull, CT; by Gary Larkin; 6/30/25The Town of Trumbull and the state Department of Labor (DOL) have reported they are trying to help the 179 employees laid off by St. Joseph’s Center after its parent company [Genesis Healthcare] announced it was closing the nursing home on Aug. 9. ... St. Joseph’s Center has been serving Trumbull for more than 50 years with an array of services such as: independent living, short-term rehabilitation, long-term care, and hospice services.
Snowline rethinks donation policy
06/20/25 at 03:15 AMSnowline rethinks donation policy Mountain Democrat, Placerville, CA; News Release; 6/18/25 ... Operated in support of Snowline’s nonprofit mission, its thrift stores raise crucial funds to provide palliative care, hospice services, bereavement and veteran support to individuals and families throughout our region. Recently, in response to feedback from the community about donation limitations, Snowline opened its doors to accept a broader range of donated items. The goal was simple: to be more accommodating and say “yes” more often to those wanting to give. ... While the outpouring of donations was generous and deeply appreciated, this well-intentioned shift led to a significant rise in items that simply could be resold, things that were broken, torn, incomplete or nonfunctional. As a result, waste removal costs have skyrocketed in the thousands due to an increased number of trash runs and landfill fees. These unexpected expenses threaten Snowline’s ability to direct maximum funds toward the care programs that are at the heart of its mission. “We want to be a resource for our community and also remain good stewards of the donations we receive,” said Director of Thrift Operations Daron Hairabedian. “But we also have a responsibility to ensure the dollars raised through our thrift operations go where they matter most, supporting patients and families in the most vulnerable times of their lives.” To preserve the long-term sustainability of Snowline’s vital programs, including palliative care and grief support services, Snowline Thrift Stores will return to a more selective donation process.
An example AI Readiness Assessment framework for C suite leaders
06/18/25 at 03:00 AMAn example AI Readiness Assessment framework for C suite leaders Solutions Review; by Tim King; 6/17/25 There is no one-size-fits-all blueprint for artificial intelligence. Every organization has its own legacy systems, workforce culture, regulatory pressures, and innovation appetite. But one thing is universally true: AI success depends on readiness. Not just technical readiness, but ethical, emotional, and operational readiness across the entire enterprise. But as the pressure to “implement AI now” mounts, many organizations rush in without a clear framework for what it means to be ready. They focus on models, tools, and talent—but overlook the critical dimensions of ethics, empathy, and impact. That’s where this guide comes in. ...
5 real world lessons from using AI to transform legacy software
06/11/25 at 02:00 AM5 real world lessons from using AI to transform legacy software Forbes - Innovation; by Muamer Cisija; 6/10/25 AI is not the future—it is already shaping our present. According to a recent Forbes survey, AI and machine learning represent the top tech spending area in 2025, capturing 42% of IT budgets. Moreover, an NTT survey conducted by WSJ Intelligence shows that 89% of global CEOs consider AI crucial for future profitability. ... Drawing from real-world use cases I've seen across sectors, here are five critical lessons for applying AI to transform legacy software and unlock growth.
10 notable ERP implementation failures and why they failed
06/06/25 at 03:00 AM10 notable ERP implementation failures and why they failed TechTarget; by George Lawton; 6/4/25 There are a lot of ways ERP systems can fail. Many businesses rush into rolling out new functions without careful consideration of details -- or knowing the common reasons for ERP implementation failure. ... John Belden, chief of strategy and research at Boston-based UpperEdge, an IT negotiations consultancy, commonly sees three key characteristics of these projects that often contribute to ERP implementation failure:
Groundbreaking ceremony for new hospice house in Derby
06/03/25 at 03:30 AMGroundbreaking ceremony for new hospice house in Derby CBS WCAX-3, Burlington/Derby, VT; by Hailey Morgan; 5/31/25 ... Marion Dehnke lost her husband Clint Stevens to cancer back in 2013. She says during that time, she was his caregiver, and he had to stay in a nursing home in a tiny room, with one other person. She said it made things very disruptive, and she didn’t get to spend the time she wanted with him, and she doesn’t want that for someone else. ... Community leaders, and members with the Newport Church of God invested in a solution called the Living Waters Hospice House. It is a two bedroom home dedicated to those in need in their final days. The project is worth a million dollars, and is funded entirely by donations. ... Construction for the home, started this past week, the groundbreaking ceremony was held on the church lawn Saturday.
HOPE Tool Anxiety: What are we forgetting in the rush to prepare?
06/03/25 at 02:00 AMHOPE Tool Anxiety: What are we forgetting in the rush to prepare?Teleios Collaborative Network (TCN); by Melissa Calkins and Ashley Espy; 5/30/25 Panic is in the air. With the HOPE assessment tool set to replace HIS, hospice teams are racing to prepare—scrubbing workflows, updating systems, and trying to wrap their heads around new clinical documentation demands. But amid the rush, it's easy to overlook critical gaps: non-clinical staff being left out of planning, unclear timelines, poor communication, or the complete absence of a project lead. HOPE isn't just about compliance—it's about execution. If we don't step back and ask what's missing, we risk rolling out a system that nobody is truly ready for.Steps to Operationalize the HOPE Tool:
Capito sees earmark results in hospice renovations
05/30/25 at 03:00 AMCapito sees earmark results in hospice renovations CBS 13 WOWK, Charleston, WV; by Sarah Davis; 5/28/25 U.S. Senator Shelley Moore Capito (R-WV) visited the Hubbard Hospice House in Charleston Wednesday to see her congressionally directed spending in action. The senator got an exclusive tour of the renovations being made, including a new roof, HVAC system and a fresh paving job on the facility’s parking lot. The construction project is supported by Capito’s 2024 congressional directed spending, also known as an earmark, which she said is a necessary investment for the welfare of West Virginians.
Empath Health to sell service center location
05/30/25 at 03:00 AMEmpath Health to sell service center location Hospice News; by Jim Parker; 5/29/25 The Florida-based senior care provider Empath Health is selling one of its administrative service centers, located in Pinellas County in its home state. The center was initially established by Suncoast Hospice, which is now an Empath Health affiliate. The sale is part of Empath’s effort to “realign its physical footprint” to invent more directly in home-based, patient-centered care, according to a statement from the organization. “Selling an underutilized administrative building allows us to reinvest in the people, programs and technology that bring comfort, dignity, and support into homes and communities,” said Jonathan Fleece, president and CEO of Empath Health, in the statement. “It’s a return to our roots and a recommitment to the future.”