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All posts tagged with “Hospice Provider News | Operations News.”



Jimmy Carter’s long stay in hospice dispels myths about end-of-life care

06/26/24 at 02:00 AM

Jimmy Carter’s long stay in hospice dispels myths about end-of-life care Miami Herald; by Brian Dunleavy; 6/24/24 Former President Jimmy Carter's being in hospice for 16 months makes him an "outlier," but it also highlights the multifaceted nature of end-of-life care and dispels myths about that care, experts told UPI. ... [Dr. Joan Teno, a former hospice provider and an expert in geriatric care said,] "President Carter is an outlier in that only a small percentage of hospice patients survive more than 15 months," she told UPI in an email. "The fact that he has lived so long on hospice is testament to his excellent medical care at home and, if I had to guess, his will to live." It also illustrates the core focus of hospice, which is typically geared toward people with an anticipated life expectancy of 6 months or less, for whom curing their underlying illness isn't an option, Teno added. Defying the odds: More than 90% of patients who enter hospice care die within the first six months, and nearly 40% die within the first week, according to the National Institutes of Health.Editor's Note: Too many hospice organizations and news outlets have used former President Jimmy Carter's longer-than-normal hospice stay to discount and ignore core "hospice" care. Rarely--if ever--have any of these news article been transparent to mention the CMS Hospice Face-to-Face Encounter Requirement. This article is more transparent by describing his hospice stay of 16 months as being as "outlier." Still, its headline can be misleading with its phrase "... dispels myths about end-of-life care."

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The ‘Inter-AI’ Period: 7 key actions leaders should take now 

06/24/24 at 03:00 AM

The ‘Inter-AI’ Period: 7 key actions leaders should take now CEOWorld Magazine; by Nada R. Sanders, PhD; 6/20/24 Generative AI is not transient, part of a hype cycle, or a fleeting trend. It’s a game-changing innovation that’s opened the door to novel human-machine partnerships, AI-driven superintelligence, and a new way to win in business. In the AI timeline, we’ve entered “The Inter-AI Period,” a small window of opportunity where leaders can shape how they use AI now and in the future. This window of opportunity is short—perhaps a few years at most—after which decision processes embedded in AI will harden. ... By studying transformative AI leaders ... and conducting interviews with dozens of corporate CEOs, we’ve identified seven key actions every leader should take now:

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Circle of Life Hospice opens guest house

06/21/24 at 03:00 AM

Circle of Life Hospice opens guest house ABC KOLO 8 NewsNow, Reno, Nevada; by Emily Benito; 6/19/24The Circle of Life Hospice Foundation has just opened their first hospice care guest house for those that cannot afford room or board or end of life care. President of The Circle of Life Hospice Foundation Michelle Cagle says that if they had 10 to 15 beds in the house, they could help around 271 patients a year. The guest house currently has three beds for patients but with more land to build on, there are plans to build a second guest house on the property. “Whether they are homeless or just elderly or their wife can’t take care of them or they’re just not able to afford it or they don’t have any family or children, that’s what we do and opened this house to care for those people.” 

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Our Hospice collects food in employee-led drive

06/21/24 at 02:30 AM

Our Hospice collects food in employee-led drive The Republic; by Staff Reports; 6/20/24 Our Hospice (OHSCI) and Palliative Care collected 500 pounds of food for patients and families in need in an employee-led food drive. “The efforts, enthusiasm, and passion displayed by everyone at Our Hospice is truly astonishing!” said Chealsy Parr, a social worker who led the food drive. “Thanks to the participation of teammates from Greensburg, Columbus, the Hospice Center, Palliative Care, and North Vernon, we’ve significantly impacted those facing food insecurity.” “The employee – led food donations will go a long way to support those in our care who are in need,” said Steph Cain, president, Our Hospice and Palliative Care. [Located in Indiana] Editor's Note: Hospice leaders, how might you replicate this with your employees and volunteers, for the patients you serve? Forward this to the right person who can take this great initiative and make it happen.

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How Coastal Hospice improved clinical outcomes with AI

06/21/24 at 02:15 AM

How Coastal Hospice improved clinical outcomes with AIHospice News; by Holly Vossel; 3/6/24Coastal Hospice & Palliative Care recently began exploring ways to improve clinical outcomes during the last days of life, an important quality measure in end-of-life care. The organization has found success utilizing an AI program that analyzes patient data using a palliative performance scale (PPS) indicator, according to Monica Escalante, president and CEO at Coastal Hospice. This window into a patient’s conditions has helped hospice teams better assess approaches to care delivery, Escalante said.Publisher's Note: I recently came across this article from a couple months ago and wanted to share it. An interesting article with impressive outcomes, I've also had positive experience with the PPS. Is your hospice using it?

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Better manage privacy concerns related to AI in healthcare

06/20/24 at 03:00 AM

Better manage privacy concerns related to AI in healthcare Fior Reports; by Becca Roberts; 6/17/24 Artificial intelligence technologies offer tremendous potential in healthcare, but it is critical for organizations to carefully consider the complex privacy concerns associated with different types of AI products and deployments, says Karen Habercoss, privacy officer at UChicago Medicine. “It’s critical to really understand what the use cases are and how we can minimize the amount of data we share to protect our patients, their privacy and their data,” she said. “I'm very much in favor of AI. I think it will bring about a fundamental change in the way we care for patients clinically in healthcare. Those are the very positive things that will come out of it. But with that comes a great responsibility to protect our patients from things they may not understand,” she said. 

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Global digital health outlook and growth report 2024: Care at home and alternative sites will see a growing preference, focus will be on adoption across clinical and operational use cases

06/20/24 at 03:00 AM

Global digital health outlook and growth report 2024: Care at home and alternative sites will see a growing preference, focus will be on adoption across clinical and operational use cases Classic 96.7 FM; by Business Wire; 6/17/24The digital health industry has maintained a consistent growth trajectory. Investing in technologies that help organizations achieve the quintuple aim of healthcare is a constant priority. However, high inflation and tight monetary policy will impact the investment landscape as it shifts from top-line growth to profitability. ... Change management initiatives will require stakeholder education to understand the pros and cons of newer technology initiatives and work alongside these to improve clinical and operational processes. Top 2024 Digital Health Predictions:

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Discharge for non-compliance?

06/17/24 at 03:00 AM

Discharge for non-compliance?[Podcast] CHAPcast; 6/12/24Ever wondered why patients miss their medication schedules despite clear instructions? Our enlightening conversation with Dr. Kate Jones reveals the critical shift from simply labeling patients as "non-compliant" to understanding the complexities behind "patient adherence." Discover how patient-centered care and shared decision-making can transform healthcare outcomes and why addressing social determinants of health (SDOH) is paramount for effective and realistic care plans.

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Alive welcomes experienced hospice leader as new CEO: Middle Tennessee's only nonprofit hospice provider poised to build on industry-leading reputation

06/17/24 at 03:00 AM

Alive welcomes experienced hospice leader as new CEO: Middle Tennessee's only nonprofit hospice provider poised to build on industry-leading reputationAlive Hospice; 6/13/24Alive, Middle Tennessee’s only nonprofit provider of hospice and palliative care and end-of-life services, today announced Kerry Hamilton as the organization’s new president and chief executive officer. He will begin his new role on June 24. A highly accomplished health care leader, Hamilton joins Alive with more than 20 years of direct hospice management experience, including a decade as CEO of nonprofit Hospice of Central Ohio. ... Hamilton’s hiring comes one year after news broke that Alive was considering a sale to a for-profit entity. The news led to a tremendous outpouring of support from the community for Alive to remain nonprofit. Ultimately, the Board of Directors made the decision that Alive would remain an independent nonprofit organization. The Board then began the search for a new CEO who shared its vision for the future.

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Top News Stories of the Month May 2024 - TCN Podcast

06/14/24 at 03:00 AM

Top News Stories of the Month May 2024 - TCN Podcast TCN Talks - Teleios Collaborative Network; Mark Cohen, Cordt Kassner and Joy Berger; 6/13/24In this week’s podcast, Mark Cohen, Cordt Kassner, and Joy Berger discuss the top news stories in the Hospice community for the month of May.  Additionally, they take you behind the scenes of how newsletters like Hospice News Today was assembled each day and how Hospice & Palliative Care Today is produced for your leadership to use, each day.

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June is Adult Protection Awareness Month

06/14/24 at 03:00 AM

June is Adult Protection Awareness MonthKREX Grand Junction (CO); by Jessica Livingstone; 6/8/24June is Adult Protection Awareness Month, and Mesa County kicked this month off by tying purple ribbons around their campus to show their support for the victims. WesternSlopeNow talked to HopeWest about the resources they have to protect the community. If you’d like to know more information about HopeWest’s resources, you can call or click here.Publisher's Note: How is your hospice participating in Adult Protection Awareness Month?

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Tillery becomes 1st in NC certified as age-friendly care at home

06/14/24 at 03:00 AM

Tillery becomes 1st in NC certified as age-friendly care at homeThe Stanly News & Press; 6/10/24Tillery Compassionate Care has been officially named an Age-Friendly Care at Home organization by Community Health Accreditation Partner, Inc., (CHAP). Tillery Compassionate Care is the first hospice in North Carolina to achieve Age-Friendly Care at Home certification. “The 4Ms framework [what matters, medication, mentation and mobility] is evidence-based care and addresses the unique needs of older adults which leads to higher quality of life,” said Teresa Harbour, chief operating officer with CHAP.

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H.R.8278 - Hospice Recertification Flexibility Act: Introduced to Congress

06/13/24 at 03:00 AM

H.R.8278 - Hospice Recertification Flexibility Act: Introduced to Congress Congress.gov; introduced by Rep. Carol Miller [R-WV-1] on 5/7/24; text released 6/10/24To amend title XVIII of the Social Security Act to extend certain telehealth flexibilities with respect to hospice care under the Medicare program, and to establish a modifier for recertifications of hospice care eligibility conducted through telehealth.

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WorldView announces Referral AI, the most accurate referral classification platform to increase home health and hospice revenue

06/12/24 at 03:00 AM

WorldView announces Referral AI, the most accurate referral classification platform to increase home health and hospice revenue Investors Observer; by PR Newswire; 6/10/24 WorldView , a leading provider of integrated healthcare technology to the top home health and hospice EHR/EMR platforms, today announced the upcoming launch of Referral AI, an enhancement to automate intake referrals using a custom AI/ML model built specific for the healthcare industry. ... Home health and hospice agencies receive many forms of electronic documents in their inbox, including referrals for new patient service. Referrals must be acted on quickly, but with documents being dozens of pages, they often sit unread or, worse, are missed or overlooked. Over time, the referral can become invalid, resulting in lost revenue for the agency and posing a risk of delayed service for patients.

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New partnership aims to expand hospice services in EUP [Michigan]

06/11/24 at 03:00 AM

New partnership aims to expand hospice services in EUP [Michigan]The Sault News; by Brendan Wiesner; 6/7/24 A new partnership between local and state organizations will help support hospice services for the Sault community. Several months ago, the Chippewa County Health Department decided to close its home health and hospice division. The division committed to providing hospice services until the end of 2024 or until a new program was made available for the community. The closing of the division did not affect the hospice services at the Hospice of the EUP, but it would have limited access to hospice services that are set up in people's homes. The division also provided some support to Hospice of the EUP through clinical support.Editor's Note: We posted a related article on 6/7/24, "Collaboration looks to fill void left by closure of Hiland Cottage Hospice." However, that article highlighted "Hiland Cottage Hospice" while this one focuses on "Hospice of the EUP."

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Five arrested over 'sham hospices' alleged to bilk Medicare for over $15 million

06/11/24 at 03:00 AM

Five arrested over 'sham hospices' alleged to bilk Medicare for over $15 million Los Angeles Times; by Emily Alpert Reyes; 6/8/24 Angeles over an alleged scheme to bilk the Medicare program of more than $15 million. The U.S. Department of Justice said three of the San Fernando Valley residents who were arrested — Petros Fichidzhyan, also known as Peter; Juan Carlos Esparza; and Karpis Srapyan, also known as Tony Levy — were accused of running "sham hospice companies" and turning in fraudulent claims to Medicare for hospice services. ... As part of the alleged scheme, the three defendants misappropriated the identifying information of doctors to claim those physicians had deemed hospice services necessary for patients, federal prosecutors said. They also allegedly used the names and Social Security numbers of Russian and Ukrainian citizens who had left the U.S. to open bank accounts and sign leases, indicating that the "impersonated identities" were the owners of the hospice companies that they in fact controlled, according to the federal indictment. 

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NAHC, NHPCO comment on revision of Hospice Certifying Physician Enrollment Requirement

06/10/24 at 03:00 AM

NAHC, NHPCO comment on revision of Hospice Certifying Physician Enrollment RequirementHomeCare; 6/7/24 The National Association for Home Care & Hospice (NAHC) and the National Hospice and Palliative Care Organization (NHPCO) responded to the Centers for Medicare & Medicaid Services (CMS) recently revised guidance regarding the implementation of the hospice certifying physician enrollment requirement. NAHC and NHPCO identified that some instruction provided by CMS was inconsistent with established law and regulations regarding the certification of a patient’s terminal illness for new hospice elections after the first benefit period. That instruction, if implemented, could have resulted in major negative impacts on hospices and the patients and families they serve. Both organizations requested that CMS retract the guidance to remain consistent with regulation and statute. On June 6, CMS rescinded its guidance in order to align with current regulations, offering clarity for providers. 

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Forcura and HealthRev Partners announce Ecosystem Partnership

06/07/24 at 03:00 AM

Forcura and HealthRev Partners announce Ecosystem Partnership Business Wire; 6/4/24 Forcura, a healthcare workflow management company, announces a strategic ecosystem partnership with HealthRev Partners, a prominent provider of revenue cycle management services for the home health, hospice, and palliative care sectors. This collaboration focuses on enhancing the referral process for agencies operating in these critical healthcare segments. 

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3 keys to hospice oversight preparation

06/06/24 at 03:00 AM

3 keys to hospice oversight preparation Hospice News; by Jack Silverstein; 6/4/24 When hospice providers are being investigated not just by CMS but the FBI, the stakes for compliance are higher than ever. In May of 2024, the federal law enforcement agency placed its spotlight on the rising number of complaints about hospice fraud, in which hospices participate in signing up seniors for care without the seniors’ knowledge. Integrity concerns are in four states: Arizona, California, Nevada and Texas. The mechanics vary but the end result is the same: hospices getting paid for services they either did not provide, provided at a substandard level or had no authority to provide at all. ...

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Empathetic AI: How Genai virtual agents will be leveraged

06/05/24 at 03:00 AM

Empathetic AI: How Genai virtual agents will be leveraged Informa; by Josh Streets; 6/3/24 Imagine you're shopping online or in a store and have a question about a product. But you don’t want to find a store employee or call into their contact center to speak with a salesperson while you wait for answers. With a simple snapshot of a QR/UPC code on the product or a tap on your mobile device within an application, you're instantly connected to a virtual agent via video chat. This AI assistant not only understands your questions but can also pick up on your facial expressions and body language via your video discussion, to respond with empathy and some level of emotional intelligence. "I can see you're a bit frustrated," the virtual agent says with a warm, reassuring tone. "Let me walk you through the product details and address any concerns you might have."Editor's Note: This AI solution might be great for shopping, but is it ethical for hospice care, especially when the person calling might be elderly and assumes they are talking with a person? How would you feel, especially if you're calling when your loved is actively dying, or has just died moments before? 

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Hospice Certifying Physician edit in effect

06/05/24 at 03:00 AM

Hospice Certifying Physician edit in effectAAPC - American Academy of Professional Coders; by Rebecca Johnson; 6/3/24 The Centers for Medicare & Medicaid Services (CMS) and its Home Health and Hospice (HHH) Medicare Administrative Contractors (MACs) are all systems go for the new — and potentially troublesome — claims system edit. The edit went into effect June 3. ... In the 2024 Hospice Payment Rate Update final rule, CMS adopted a requirement that two categories of physicians must be enrolled in or validly opted out of Medicare for hospice services to be paid: the hospice medical director or the physician member of the hospice interdisciplinary group; and the attending physician that certifies the patient for hospice. CMS did at least grant hospices’ requests for an implementation delay at that time, moving the deadline from the proposed Oct. 1, 2023, to May 1, 2024. Then, on the eve of that start date, CMS bumped the edit for one more month. ...

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Joel Mekler - Medicare Moments: Watch out for these latest scams

06/05/24 at 03:00 AM

Joel Mekler - Medicare Moments: Watch out for these latest scams New Castle News; by Joel Mekler; 6/3/24 ... Across the country, many unscrupulous hospice providers are recruiting and enrolling nonterminally ill patients for end-of-life care they do not need and then billing Medicare for services and items they may never receive. They trick beneficiaries into signing up for hospice by offering freebies, such as additional groceries, nurse visits, durable medical equipment, bus coupons, and more once they enroll. They also make false claims, such as saying “Medicare now covers cooking and cleaning services”. Or they tell beneficiaries they qualify due to age, saying “You’re now old enough to qualify for hospice!” Another tactic is giving money, with some recruiters telling beneficiaries, “You can earn $400/month if you agree to enroll in our program.” ... Tips [to consumers] to avoid hospice fraud:

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BetterRX and Hospice Dynamix announce strategic partnership to reduce pharmacy costs for hospice agencies

06/03/24 at 02:30 AM

BetterRX and Hospice Dynamix announce strategic partnership to reduce pharmacy costs for hospice agencies NBC News Channel 8, Salt Lake City, UT; by EIN Presswire; 5/31/24 BetterRX, a leading hospice pharmacy services and technology provider, and Hospice Dynamix, a revolutionary time-on-service predictive analytics platform, today announced a strategic integration partnership. This collaboration will leverage Hospice Dynamix's proprietary Predicted Length of Stay (PLOS) technology to enhance BetterRX's proprietary medication ordering and management platform, enabling hospice providers to make ordering decisions based on the individual patient, creating immediate savings for the hospice.

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NAHC, NHPCO to merge, Dombi to retire

05/30/24 at 03:00 AM

NAHC, NHPCO to merge, Dombi to retire McKnights Home Care; by Adam Healy; 5/23/24 The National Association for Home Care & Hospice and the National Hospice and Palliative Care Organization are on track to begin merging by July. In a related development, NAHC’s president William Dombi disclosed that he intends to retire by the end of 2024. “Both boards have authorized an affiliation agreement; it’s fully drafted,” Ken Albert, chair of NAHC’s board of directors, told McKnight’s Home Care Daily Pulse in an interview. “We’re looking to transition July 1 of this year. The transition board has been selected. I’ll serve as chair of that transition board; [NHPCO board chair] Melinda Gruber will serve as vice chair. Board members have been identified, and then that next six months from July to December will kind of be the operational integration. We’re in the process of recruiting a new CEO right now, and then all the tech-side, the backend, office-end, that’s going on right now.” Albert added that neither Bill Dombi or Ben Marcantonio, NHPCO’s chief executive officer, would be eligible to lead the new organization.

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Hospice CAHPS scores updated 5/22/24

05/30/24 at 02:00 AM

Hospice CAHPS scores updated 5/22/24CMS CAHPS® website; multiple updates posted 5/22/24 CMS has posted numerous CAHPS® Hospice Survey updates. Click on the title's link to access the CMS site. Click on "Care Compare Reporting Updates" or the following 5/22/24 updates:

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