Literature Review

Internal communication examples: Top strategies for 2025 lumapps; by Jade Burens; 1/13/25 In the dynamic world of business, the significance of effective internal communication cannot be overstated. The shift towards remote and hybrid work models has underscored the necessity for robust, captivating internal communication strategies. This goes beyond merely sharing information; it's about nurturing a culture where employees feel valued, listened to, and acknowledged. Organizations that excel in internal communications witness improved employee engagement, productivity, and satisfaction. ...

The Jimmy Carter White House Connection to Hospice & Palliative Care TodayCohen-Fyfe Communications; by Mark Cohen; 1/3/25Jimmy Carter’s impact on the hospice movement goes further than his very public decision to be admitted to hospice in February 2023 ... and even further than his administration’s decision in 1980 to launch the Hospice Demonstration Project that directly led to congressional passage of the Medicare Hospice Benefit, with strong bipartisan support, in 1981 during the first year of the Reagan Administration. How much further? You might not be reading this daily newsletter if were not for the Carter White House. If you were a fan of Hospice News Today, which I published from 2012 to 2023, and/or if you’re a fan of Hospice & Palliative Care Today, then you should know that Jimmy Carter(and his long-time senior aides Jody Powell and Hamilton Jordan) deserve some of the credit for these two unique daily environmental scans that have served the hospice movement now for more than a dozen years. ... [Fascinating story and with this spoiler alert:] So, Inauguration Day in 1977 found me walking into the Old Executive Ofice Building as the youngest person on the 369-person staf of The Office of the President. My job? One of six stafers who produced the daily News Summary for the President and nearly 200 senior oficials throughout the White House and the Cabinet and executive agencies. [Click on the title's link to read more.]Editor's note: As President Carter's body is taken to the Capitol today, we celebrate the simple moments that can change the course of another's life. Did you read Jimmy Carter's questions to the young Mark Cohen? At Hospice & Palliative Care Today, we are grateful for Mark's journey and long-lasting impact. What interest are you taking in the lives of those who serve in your organization? May we pause. Learn. And live.

How UCSF Health is rebuilding an 'instrumental' management layer Becker's Hospital Review; by Kelly Gooch; 12/17/24Middle managers have long played a crucial role in industries across the U.S. However, a November article from global management consulting firm Korn Ferry describes "a disappearing layer of middle management," particularly among professional-service firms that are "delayering" to improve flexibility and responsiveness. ...  [Data] shows that in 2023, middle managers accounted for 31.5% of all layoffs, with an average of 22% between 2018 and 2022. While Mitul Modi, Korn Ferry senior client partner in the firm's global healthcare services practice, said layoffs of managers have occurred at various health systems in 2024, he told Becker's he is not seeing this occur with patient-facing roles. Instead, he has observed an increased emphasis on developing middle managers. ... One example of this is San Francisco-based UCSF Health. ... UCSF Health's efforts center around investing in a management core training program.[Click on the title's link to continue reading.]

The Green Workforce Conversation with Neil Yeo: How sustainability shapes tomorrow All Work - Future of Work Podcast; by Frank Cottie; 12/10/24 In this episode of The Future of Work ® Podcast, we dive deep with Neil Yeoh, Founder & CEO of OnePointFive, a Forbes Next 1000-awarded Climate Advisory and Academy with a global network of 700+ sustainability professionals across 45 countries. ... Why This Matters:

A healthcare system’s moral bankruptcy goes viral MedCity News; by Neal K. Shah; 12/5/24 Brian Thompson's murder was chilling, but the social media response of this tragedy was equally shocking, if eye-opening. It shows a massive collapse of public trust in our healthcare system, a system so broken that it bankrupts families, denies life-saving care, and treats death as an acceptable cost of doing business. When UnitedHealthcare CEO Brian Thompson was gunned down outside a Manhattan hotel ..., something chilling happened: thousands of Americans responded not with horror, but with dark jokes and scathing comments about the health insurance industry. People shared stories of being denied coverage by the company and drew parallels comparing the CEO’s death to the ways they’ve been mistreated by America’s healthcare system. ... The tragedy of Thompson’s death is compounded by a cruel irony: He was rushed to Mount Sinai  — a healthcare system whose hospitals UnitedHealth removed from its network only a few months ago, leaving thousands of patients scrambling. Even in death, he couldn’t escape the byzantine system his company helped create.

‘You did a good job’Jewish Journal; by Ron Wolfson; 12/4/24 As Jews, we are instructed to say 100 blessings every day, each of them making us aware of the many things for which we are grateful – from simple bodily functions to the beauty of the world in which we live. ... I have been thinking about the way in which we show, or don’t show, gratitude to our leaders in the workplace, ... “We often think of our leaders as we do our parents,” my friend, mentor, and business consultant Stuart Matlins says to me. “We believe our parents know everything and they’ll solve every problem. Same thing with our leaders. We “parentize” our leaders, especially our CEOs and presidents of organizations. And just as we children hardly ever complement our parents, when do we ever complement our leaders? We rarely say to them, “You’ve done a good job.” ... Editor's note: To whom might you voice, "You've done a good job." Mentors? Leaders? Others? Reflecting on your own work, what qualities and measurements for "doing a good job" matter to you, the most? Today, go find at least one person to voice, "You did a good job. Thanks."

Breaking free from self-doubt: A guide to authentic leadership and communication Forbes - Leadership; by Lynn Smith; 11/27/24 In my years of coaching hundreds of top executives, entrepreneurs and CEOs, I've noticed a persistent challenge that holds many back from their full potential as leaders and communicators: self-doubt. This inner critic—what I call the "Brain Bully"—creates a constant stream of negative self-talk. Even the most accomplished leaders wrestle with thoughts like "What if I say the wrong thing?" or "What if I don't sound smart?" These are exact quotes from some of my clients. The larger issue is that inner dialogue was preventing those leaders from communicating clearly and concisely. The self-doubt in their head was reading all across their faces and through their body language. In a time when 93% of communication is weighed by nonverbal cues, we had to do something about this. ... [Click on the title's link to continue reading.]

14 president, CEO job openings at large health systems Becker's Hospital Review; by Kelly Gooch; 10/10/24 Large health systems are seeking leaders for roles at the top of their hospitals across the U.S. Below are job listings active on the job boards of St. Louis-based Ascension, Franklin, Tenn.-based Community Health Systems, Chicago-based CommonSpirit Health and King of Prussia, Pa.-based Universal Health Services as of Oct. 10 for president and CEO positions with their hospitals or subsidiaries, organized by role. 

10 fastest growing C-suite roles Becker's Hospital Review - Leadership & Management; by Kristin Kuchno; 9/23/24 Organizations in the U.S. are expanding their C-suite with technology- and human-focused executive roles. LinkedIn analyzed the fastest growing C-suite roles from 2022 to 2023 using member profile information, ... Here are the top 10 fastest growing roles LinkedIn found [from #1 highest to #10]: 1. Chief data officer; 2. Chief legal officer; 3. Chief human resources officer; 4. Chief product officer; 5. CEO; 6. Chief technology officer; 7. Chief commercial officer; 8. Chief information security officer; 9. Chief people officer; 10. Chief marketing officer.

Hospital staffing shortages draws hundreds to California rally AFSCME, American Federation of State, County & Municipal Employees; by UNANC/UHCP and AFSCME International Staff; 5/21/24 SACRAMENTO, Calif. – More than 400 health care union members went to the California state Capitol during National Nurses Week this month to appeal to the state’s elected leaders to fix the nursing education backlog and hospital staffing issues that affect patient care. ... Rally participants pressed lawmakers to make health care education and training programs more accessible so students remain in their California communities for their health care careers. They also appealed to lawmakers to empower health care professionals to enforce safe staffing standards in the state’s hospitals.Editor's Note: Pair this article with others in today's issue, in our "Education" section.

Walmart Health is closingWalmart; 4/30/24Back in 2019, we launched Walmart Health centers. During our five-year journey, we made meaningful impacts with patients while continuing to learn, pivot and evolve. While our mission to help people save money and live better remains, today we are sharing the difficult decision to close Walmart Health and Walmart Health Virtual Care. Through our experience managing Walmart Health centers and Walmart Health Virtual Care, we determined there is not a sustainable business model for us to continue.

HCA's CEO-to-worker pay ratio over the past 5 years Hospital CFO Report; by Andrew Cass; 4/22/24 Nashville, TN-based HCA Healthcare CEO Sam Hazen was paid between 254 and 556 times more than the health system's median employee since becoming the health system's chief executive in 2019, according to proxy statements filed with the Securities and Exchange Commission. ... Here is how the ceo-to-median-worker pay ratio has changed the past five years: ...