Company resolves AI ad dispute with Texas AG
Company resolves AI ad dispute with Texas AG
Becker's Health IT; by Naomi Diaz; 9/19/24
An AI company that works with health systems has reached an agreement with Texas Attorney General Ken Paxton to resolve allegations that it issued inaccurate and deceptive claims regarding the reliability and safety of its products. AI health tech company Pieces Technologies' generative AI tool is capable of providing summaries of patients' conditions and treatments for hospital staff. The company works with four hospitals in Texas, according to a Sept. 18 news release. ... Mr. Paxton's investigation concluded that these metrics were likely inaccurate and may have misled hospitals regarding the true accuracy and safety of the company's products. As part of the agreement, Pieces has committed to providing transparent and accurate information about the accuracy of its products. The company has also agreed to ensure that hospital staff using its generative AI tools for patient care are fully informed about the appropriate level of reliance on these products.