Literature Review

How AI tools help home health providers dramatically lessen OASIS time burdenHome Health Care News; by Joyce Famakinwa; 6/18/25 As home health leaders continue to identify areas where artificial intelligence (AI) can be most beneficial to their businesses, some are beginning to utilize these tools to reduce the time burden of the Outcome and Assessment Information Set (OASIS). Payment and outcomes are directly impacted by OASIS data collection, making accurate OASIS data collection crucial for home health providers. Yet for many clinicians, OASIS data collection can be a major pain point due to its complexity and time demands. Providers who have turned to AI-powered tools report “dramatic” efficiency gains. Still, experts note that some “fine tuning” remains to be done before the technology reaches its full potential. 

An example AI Readiness Assessment framework for C suite leaders Solutions Review; by Tim King; 6/17/25 There is no one-size-fits-all blueprint for artificial intelligence. Every organization has its own legacy systems, workforce culture, regulatory pressures, and innovation appetite. But one thing is universally true: AI success depends on readiness. Not just technical readiness, but ethical, emotional, and operational readiness across the entire enterprise. But as the pressure to “implement AI now” mounts, many organizations rush in without a clear framework for what it means to be ready. They focus on models, tools, and talent—but overlook the critical dimensions of ethics, empathy, and impact. That’s where this guide comes in. ...

7 browser extension rules every organization should follow to stay secure PI - Programming Insider; by Mar Berman; 6/9/25 Browser extensions have become essential for workplace productivity. Yet, they pose serious security risks that many organizations ignore. These small programs can access sensitive data, alter web content, and create openings for cyberattacks. ... This article presents seven important rules for organizations to manage risks effectively. Whether you work in IT or lead a team, these steps keep your network safe and easy to use. ...

10 notable ERP implementation failures and why they failed TechTarget; by George Lawton; 6/4/25 There are a lot of ways ERP systems can fail. Many businesses rush into rolling out new functions without careful consideration of details -- or knowing the common reasons for ERP implementation failure. ... John Belden, chief of strategy and research at Boston-based UpperEdge, an IT negotiations consultancy, commonly sees three key characteristics of these projects that often contribute to ERP implementation failure:

The persons behind our patients - Individualized assessment tools for personalized careJAMA Internal Medicine; by Ruchi Bhatia; 6/2/25In clinical medicine, we rely heavily on bulleted templates to conduct and document care. These templates help capture the complexity of the medical problems we treat... However, the checklists we use often fail to provide a holistic narrative of the patient’s story... Reviewing the details of these checklists during the visit may aid decision-making but limits face-to-face interactions and can distract from understanding the unique person in the patient... Relying exclusively on checklists can unintentionally prevent patients from sharing their personhood and will not elicit complex concerns, such as fears of getting older, dying, or being written off.Publisher's note: Several recent stories we've covered extol the benefits of AI in healthcare; this story articulates some of the risks.

Telehealth use by home health agencies before, during, and after COVID-19 National Institutes of Health, published by Wiley Online Library; by Dana B. Mukamel, Debra Saliba, Heather Ladd, Melissa A. Clark, Michelle L. Rogers, Cheryl Meyer Nelson, Marisa L. Roczen, Dara H. Sorkin, Jacqueline S. Zinn, Peter Huckfeldt; 5/22/25

Empathy meets efficiency: Voice AI in law, healthcare and debt collection Forbes; by Kumar Abhirup; 5/29/25 When a grieving daughter calls a probate firm at midnight or a worried parent rings a pediatric clinic after hours, the first voice they meet decides whether they stay or stray. As organizations adopt AI, especially voice and conversational AI, that voice is increasingly synthetic. A recent survey from the American Bar Association found that the share of firms using AI tools rose from 11% in 2023 to 30% in early 2025. Healthcare has sprinted even faster: The American Medical Association found 66% of physicians now use some form of AI, up from 37% two years earlier. Collections agencies are also hopping aboard this trend ... 

Trend Report: Artificial Intelligence In Health CareHealth Affairs; 5/25/25For our first Insider trend report, we explore the ways that artificial intelligence could impact the health care landscape. The report highlights:

The government should invest now in healthcare cybersecurity, says HSCC Healthcare IT News / HIMSS Media; by Andrea Fox; 5/20/25 Financially-constrained hospitals and health systems need federal funding and support to augment their cybersecurity workforces, according to a Health Sector Coordinating Council report to HHS. Funding shortfalls and workforce shortage leave small, rural and resource-constrained healthcare providers especially vulnerable to ransomware attacks that disrupt care delivery. That's a reality that cannot be ignored, according to a new report, prepared for the U.S. Department of Health and Human Services, by the Health Sector Coordinating Council's Cybersecurity Working Group. 

How to put together your AI Dream Team Forbes; by Megan Poinski; 5/15/25 What are front-runners [with AI] doing differently? Accenture found they have five imperatives in common. They’re prioritizing AI innovation and growth over cost reduction—with C-suite leaders agreeing on the reasons behind it and how to measure the outcomes. They’re reinventing talent and ways of working, hiring employees who can do more with AI and upskilling existing staff, and giving them more opportunities to learn on the job by experimenting with it. They’re building an AI-enabled digital core, ensuring that their core systems and data are all designed with current and future AI use in mind. They’re using AI responsibly, focusing on governance for its use and risk assessments for both security issues and impacts on the workforce. And they’re also continuously reinventing their strategies and goals, creating a change-management framework that can shift with the way tools are employed, actual results, and changes in technology capabilities and the larger business environment.  

Cybersecurity executive arrested after hospital data breach Becker's Health IT; by Giles Bruce; 4/17/25 A cybersecurity executive has been arrested in connection with a data breach at an Oklahoma City hospital, KOCO reported. Authorities charged Oklahoma cybersecurity company CEO Jeffrey Bowie with installing malware at SSM Health St. Anthony Hospital, according to the April 16 story. Court documents allege security cameras caught him roaming inside the hospital and stopping at a computer, where he installed “malware designed to take a screenshot every 20 minutes and forward the image out to an external IP address.”

Why ScionHealth isn’t creating a new role for AIBecker's Health IT; by Naomi Diaz; 4/21/25 At Louisville, Ky.-based ScionHealth, CIO and Senior Vice President Robecca Quammen told Becker’s that AI governance is being treated as an extension of the CIO role, rather than a justification for creating a new executive position. Robecca Quammen: 

Using technology to improve matching drug details in hospice care Patient Safety & Quality Healthcare (PSQH); by Matt Phillion; 4/17/25 For Wise Hospice Options, prescribers had been spending an average of 15 seconds matching each flagged drug and 20 seconds per drug entering missing sig, or label, details. Recently, they incorporated clinical-grade AI from DrFirst into automating this process, enabling those same providers to spend two to three seconds per drug, with fewer medications flagged for manual review by pill icons. ... The AI implementation allowed Wise to standardize data from different systems into a workflow that allows clinicians to see complete information before ordering prescriptions, helping avoid delays and reduce errors. Clinicians continue to review medication information for accuracy and adjust based on discussions with the patient but require fewer clicks and keystrokes so they can make faster, more informed decisions. ... Why the impact on hospice is key: The first thing to consider, Faubion explains, is that when it comes to hospice patients, they are going to be on a lot of medications. ...