Literature Review

Empathetic AI policy example: A framework for the human impact on AI Solutions Review; by Tim King; 5/30/25 ... Empathetic AI is our organizational pledge to place people at the center of our AI strategy. It means prioritizing the dignity of work, the stability of our workforce, and the fair treatment of all individuals impacted by automated systems. It means actively supporting those whose roles may be transformed or displaced and investing in their future through retraining, redeployment, and transparent communication. Our core principles are as follows:

AI job disruption could lead to 20% unemployment in 5 years Becker's Health IT; by Naomi Diaz; 5/30/25 AI startup Anthropic is sounding the alarm on AI’s potential to reshape the workforce — and not in a good way, CNN reported May 29. Dario Amodei, CEO of Anthropic, told CNN in an interview that AI is on track to disrupt the white-collar labor force at an unprecedented pace. He warned that U.S. unemployment could rise to 20% within one to five years. Entry-level, white-collar roles could be hit hardest, with up to half potentially eliminated as AI grows more capable, Mr. Amodei told Axios.

AI readiness isn’t a new challenge — it’s a familiar oneBecker's Health IT; by Polly Parrent; 5/28/25As AI sweeps across healthcare headlines, it’s tempting to view it as a brand-new frontier, something fundamentally different from previous health IT efforts. But in reality, AI is not a departure from the digital transformation journey we’ve already been on; it’s a continuation. A recent survey from Nordic and Modern Healthcare on AI readiness in healthcare brings this full circle: the same foundational elements that enabled the introduction of electronic health records (EHRs) — infrastructure, governance, data, and workforce training — are the same critical elements for successful AI adoption.

ACC issues new tool to provide guidance on using Apple Watch for heart health monitoring American College of Cardiology; ACC News Story; 5/20/25 The ACC has issued a new "Leveraging Apple Watch for Cardiovascular Care" tool, designed to provide guidance for clinicians and patients using health data collected while wearing an Apple Watch to effectively track and manage cardiovascular health. Through the tool, clinicians can establish best practices for incorporating Apple Watch data relevant to a patient's care plan, create an implementation plan for collecting and responding to data, and develop processes for working with patients to ensure they are using the watch correctly and seeking care where appropriate. The tool also advises when an Apple Watch should not be used, including clinically indicated rhythm monitoring where immediate alerts to a clinician are needed. 

6 ways to successfully implement clinical communication tools Forbes; by Judit Sharon; 5/19/25 In the high-stakes environment of healthcare, communication breakdowns can have life-or-death consequences. Yet too often, hospitals and healthcare systems assume that simply deploying new clinical communication and collaboration (CC&C) tools will solve the problem. The reality is more complex: Successful implementation depends just as much on operational alignment, cultural change and thoughtful execution as it does on the technology itself. To turn communication tools into real transformation, here are six ways to drive successful CC&C adoption.

University of Minnesota uses VR to study Alzheimer's, death Government Technology (GT) - Center for Digital Education; by Richard Chin; 5/2/25 At the University of Minnesota, medical school students have been using a virtual reality experience to understand the perspective of a woman dealing with the advanced stages of Alzheimer’s. ... When the University of Minnesota offered to let me experience what it’s like to die, naturally I said yes. Aren’t we all morbidly curious about the undiscovered country, as Hamlet put it, from which no traveler returns? Except this time, happily, I would get to return because it would be a virtual death, an experience in a VR studio that’s part of the university’s Health Sciences Library system. The dying experience is part of a series of VR simulations developed by a nine-year-old California-based company called Embodied Labs. They’ve created immersive, first-person experiences of what it’s like to have dementia, Alzheimer’s or Parkinson disease, vision or hearing loss, to be socially isolated or to experience aging as a LGBTQ person. And what it’s like to die.

Ardent Health's first CDIO, a nurse, on the value of 'human-centric' technology Healthcare IT News; by Bill Siwicki; 4/23/25 Anika Gardenhire, RN, chief digital and information officer at the 30-hospital health system, is working to improve the provider and patient experience with ambient listening, augmented intelligence and more. Nashville-based Ardent Health includes 30 hospitals and more than 280 sites of care in six states, including Idaho, Kansas, New Jersey, New Mexico, Oklahoma and Texas. ... 

7 challenges of AI integration in healthcare and their remedies informa - TechTarget and Informa; by John Moore; 4/16/25 The healthcare sector faces many hurdles when adopting AI. Obstacles include setting an AI strategy, dealing with fragmented data, and addressing ethics, security and compliance. The integration of artificial intelligence in healthcare has been long coming, dating back to at least the 1980s, when expert systems were touted as a potential diagnostic tool. ... Top challenges of AI in healthcare:

One last game: student builds virtual reality experience for hospice patients Clemson News; by Sam Cannon; 4/15/25 At Clemson, a dedication to innovating health care and fostering wellness means more than just training the next generation of doctors and nurses. For Class of 2025 student Rob Martin, it has meant curating meaningful moments for members of his community. ... [Rob] joined the Tandem VR™ team, a concept invented by Olivia McAnirlin, Virtual Reality and Nature Lab co-director at Clemson, which helps people connect to past experiences and complete “bucket lists” with their loved ones. As part of this project, local hospice care patients were asked what they would want the chance to experience one more time before they pass. When the overwhelming response from patients was a Clemson football game, a research team of undergraduate and graduate students, practitioners and faculty got to work.

Why risk managers need to address SaaS security Risk Management; by Chithra Rajagopalan; 4/15/25 As organizations increasingly adopt cloud-based software-as-a-service (SaaS) apps that store and handle sensitive and proprietary company data, cybersecurity risks have quickly become direct financial concern. The stakes around SaaS have never been higher—today, current spend on SaaS tools like Workday, Google Workspace and ServiceNow is in the hundreds of billions, or approximately $8,700 per employee. ...

The future of management is hybrid: Leading human-AI teams in a new era of work Holtz Communication + Technology; by Shel Holtz; 4/12/25 ... Consider healthcare, where an AI agent will draft post-visit follow-up patient care plans, schedule check-ins, send reminders, and flag unusual symptoms in post-visit surveys for review. The human nurse practitioner will review and personalize the follow-up plan, contact patients in need of emotional support or clarification, and make clinical decisions about concerns the AI has flagged. ... Healthcare managers will have to align clinical protocols with AI-generated outputs, ensure HIPAA compliance (in the U.S.), and train staff to interpret and override AI recommendations when necessary. ... With less busy work, managers should be able to to focus on those aspects of managing that require a human touch, shifting to leading and mentoring, employing soft skills over hard skills, as shown in this chart: [Management Task/Skill | AI-AGents - Strength | Human Managers - Strength]

Doctors are getting creative with artificial intelligenceMedscape; by Tatum Anderson; 4/7/25Artificial intelligence (AI) is becoming more embedded in the work life of some physicians who are taking the initiative to test its use in various scenarios. “I use [generative AI] all the time,” Mohamed Elsabbagh, MBBCh, endocrinology consultant with Calderdale and Huddersfield NHS Foundation Trust, Huddersfield, England, told Medscape Medical News. “I’m a big fan of it, and it has helped me a lot to find papers, summarize guidelines, or compare protocols.” Mohammad Abdalmohsen, MBBS, a lung cancer fellow at Oxford University Hospitals NHS Foundation Trust, told Medscape Medical News that he also uses generative AI, like ChatGPT, often. “If you give it very specific questions, it comes up with great answers. I just asked ChatGPT for a protocol that I couldn’t find, and it got it for me in 5 seconds.”

Healthcare data breaches average $11M per incident: Report Becker's Health IT; by Naomi Diaz; 3/28/25 Cyberattacks have hit 78% of U.S. healthcare organizations, with the average cost of a breach soaring to $11 million per incident — largely due to ransomware attacks — according to a March 28 report from Black Book Market Research. Black Book Market Research, a technology survey organization, released findings from its first-quarter 2025 Global Healthcare Cybersecurity Survey, which gathered responses from more than 1,200 healthcare administrators worldwide. Participants were sourced through LinkedIn professional groups. The study revealed a sharp rise in cybersecurity threats targeting EHRs and patient data. [Continue reading ...]