Literature Review

TCN Anatomy of Leadership: Caring for Others with David Levy - Every interaction is an opportunityTeleios Collaborative Network (TCN); podcast by Chris Comeaux; 9/11/24In this episode of the Anatomy of Leadership podcast, David Levy, Professor of Management at the United States Air Force Academy, explores the concept of leadership and the importance of every interaction as an opportunity. The dialogue delves into an array of intriguing subjects such as the Air Force Academy's unique design, the “Masters of the Air” series, and Malcolm Gladwell's book, The Bomber Mafia. David Levy also discusses the importance of belonging, agency, and efficacy in leadership and how these concepts can contribute to the well-being of individuals and organizations. The conversation explores the importance of competence and context in performance, as well as the critical need for belonging in organizations. It introduces the concept of the Lens X, which consists of the needs of belonging, agency, and efficacy, and the narratives that shape our experiences.Editor's note: Continuing to honor this week's Veterans Day awareness, we thank David Levy for his service and leadership. Teleios Collaborative Network is a sponsor for our newsletter. 

AI and change management: Navigating the human side of AI Method; by Jaon Rome; 10/14/24 ... An effective AI change management strategy must consider multiple employee groups — including front-, middle-, and back-office workers — whom AI implementation most affects. How you talk about AI and introduce AI tools to your employees influences how your people perceive AI, which affects their acceptance and adoption of it. ... Your AI investments’ success depends on your people. They must buy into AI’s value, see themselves as innovating with AI rather than training their replacements, and use the AI tools you’ve built in their day-to-day work.

Bay Bluffs opens hospice wing as end-of-life care models change Interlochen Public Radio; by Michael Livingston; 9/4/24 Three new beds for hospice care opened in Harbor Springs today marking the end of a year-long pivot for an end-of-life care organization in the region. Last year, McLaren Health System closed hospice facilities in Petoskey and Cheboygan. Combined, the facilities provided more than a dozen beds for hospice in the region. At the time, McLaren called the decision to close "difficult" but necessary due to staffing constraints and said it would move to prioritizing outpatient hospice care - when a nurse visits patients in the home rather than a facility. But a group of advocates in Petoskey said residential hospice is needed in the region - especially for people with serious terminal illnesses. David McBride leads the newly renamed group, Friends of Hospice of Little Traverse Bay. It used to be called the Friends of Hiland Cottage for the facility in Petoskey. ... That’s what led to a partnership with skilled nursing facility Bay Bluffs in Harbor Springs. It’s the Emmet County Medical Care Facility and owned by the county health department. Bay Bluffs is not a licensed hospice provider but it is able to outsource hospice from other companies while providing rooms for families to gather with their loved ones and trained nursing. This newer model of end-of-life care is a growing trend and has been tried in other places such as Arbor Hospice in Ann Arbor which closed its residential facility in 2022.

Transformational leadership: The how and why  Forbes; by Akin Akinpelu; 8/13/24 The ability to inspire and motivate a team isn't just a nice-to-have; it's a necessity. That is why transformational leadership goes beyond traditional management tactics, to driving innovation and fostering a culture where everyone feels valued and empowered. Here’s why it matters and how you can cultivate it within your own organization. At its heart, transformational leadership is about creating a vision that motivates and inspires your team to achieve more than they ever thought possible. There are a few key elements that really set transformational leaders apart: 

NAHC President Dombi: There’s ‘good and bad’ to payers entering home health care Home Health Care News; by Joyce Famakinwa; 8/13/24 Before retiring at the end of year, National Association for Home Care & Hospice (NAHC) President William A. Dombi still has items to check off his to-do list. On the top of this list is the previously announced NAHC and National Hospice and Palliative Care Organization (NHPCO) merger. ... Ultimately, Dombi has seen home-based care evolve when he reflects back on his tenure at NAHC. ... [Dombi] sees the evolution of home-based care through large payers, such as Humana Inc. and UnitedHealth Group, investing in the space. “I think you can certainly look at it from a positive perspective, saying, these plans had options to invest in X, Y and Z in health care, and they chose home care and physicians,” he said. “Their forecast says it’s about community-based health care services.” However, he noted the downsides of payers investing heavily in the space, too. ...

How Olympic success can offer leadership lessons The CEO Magazine; by Craig Johns; 8/12/24 As the Paris 2024 Olympic Games wrap up, the extraordinary performances of athletes offer valuable insights into leadership. High performance in both arenas hinges on precision, focus and constant improvement – lessons that can transform leadership strategies and drive success. ... 

NAHC & NHPCO leaders say united organization already at work HomeCare; 8/1/24 The new group formed by the recent merger of the National Association for Homecare and Hospice (NAHC) and the National Hospice and Palliative Care Organization (NHPCO) has already gotten to work advocating in the industry—even though it doesn’t yet have a name or CEO. That’s what leaders said in a town hall meeting to discuss the progress of the alliance, which, for now, is being called “the alliance” as a sort of shorthand. “The work of the organizations doesn’t stop because of the merger,” said Ken Albert, chair of the group’s transition board, told more than 230 attendees for the online town hall on Thursday, July 31. “We’re continuing to serve members in all ways.” The two groups officially merged July 1 and hoped to have a name ready for the launch but encountered hurdles regarding trademark, said. 

NAHC President Bill Dombi reflects on tenure: We Went ‘To War’ on behalf of our providers Home Health News; by Joyce Famakinwa; 6/4/24 For more than 40 years, William A. Dombi has been one of home-based care’s fiercest advocates. He became the National Association for Home Care & Hospice’s (NAHC) vice president for law in 1987, and has been a key player in many of the advancements and milestones that have moved the industry forward. Those include the growth of the home health benefit under Medicare, the implementation of the home health prospective payment system in 2000 and much, much more. ... Home Health Care News recently caught up with Dombi to look back at his time at NAHC, and on what he believes to be the biggest accomplishments during his tenure.

NHPCO: CMS did not account for full burden of implementing HOPE Tool Hospice News; by Jim Parker; 5/29/24 The U.S. Centers for Medicare & Medicaid Services (CMS) may not have accounted for the financial and administrative burdens associated with its implementation of the Hospice Outcomes and Patient Evaluation (HOPE) Tool. In comments on the 2025 proposed hospice rule, the National Hospice and Palliative Care Organization (NHPCO) voiced concerns that the agency’s regulatory impact assessment may not have taken all the details into account, including the need for staffing and technology investments. “Clinical and administrative cost calculations do not align with the reality of the true costs of implementation,” NHPCO indicated in a letter to CMS. “In the proposed rule, CMS significantly underestimated the burden and costs hospices will incur to comply with HOPE requirements. The agency’s estimated cost burden of approximately $185 million across all hospices fails to account for several important factors.”

NAHC, NHPCO to merge, Dombi to retire McKnights Home Care; by Adam Healy; 5/23/24 The National Association for Home Care & Hospice and the National Hospice and Palliative Care Organization are on track to begin merging by July. In a related development, NAHC’s president William Dombi disclosed that he intends to retire by the end of 2024. “Both boards have authorized an affiliation agreement; it’s fully drafted,” Ken Albert, chair of NAHC’s board of directors, told McKnight’s Home Care Daily Pulse in an interview. “We’re looking to transition July 1 of this year. The transition board has been selected. I’ll serve as chair of that transition board; [NHPCO board chair] Melinda Gruber will serve as vice chair. Board members have been identified, and then that next six months from July to December will kind of be the operational integration. We’re in the process of recruiting a new CEO right now, and then all the tech-side, the backend, office-end, that’s going on right now.” Albert added that neither Bill Dombi or Ben Marcantonio, NHPCO’s chief executive officer, would be eligible to lead the new organization.

Legacy society honors ardent supporters of Blue Ridge HospiceThe Winchester Star; by Brian Brehm; 5/21/24 Blue Ridge Hospice holds its cofounder in such high esteem, it has created a legacy society and named it in her honor. The new Helen Zebarth Legacy Society aims to honor Zebarth’s vision, inspire philanthropy and ensure the continuity of compassionate end-of-life care for generations to come, according to a media release from Blue Ridge Hospice in Winchester. Blue Ridge Hospice was formed after Zebarth visited England while her husband, Roger, was stationed in Europe on a military assignment in the 1970s. When the Zebarths returned to the United States in the late 1970s, Helen Zebarth, a former nurse at Winchester Memorial Hospital, got in touch with the hospital’s CEO, George Caley, and told him they needed to start a local hospice. Editor's Note: May we learn from Blue Ridge Hospice. On this day of remembering, we thank those whose vision and perseverance for "hospice care" carved out new paths for better living, dying, moments of death, and bereavement. Who were those pioneers for your hospice? How do you remember their legacies?

What every family should know about navigating hospice care: The keys to experiencing a peaceful, gentle, and dignified death Psychology Today; by Bob Uslander, MD; 5/7/24... As a physician with 35 years of experience, including 25 years as an emergency physician and 10 years as a palliative and end-of-life care specialist, I've witnessed firsthand the stark realities of palliative and hospice care.  ... Let me be clear: Hospice care is an enormous benefit to many people, and I am often awed by the level of compassion and commitment I witness among some hospice staff I encounter. Despite this, there are many gaps, the care can be inconsistent, and hospice care is frequently not the appropriate option for people who are encouraged down that path.

[Change Management] Improving governance and compliance with knowledge managementOutsourced Pharma, Guest Column by Irwin Hirsh; 4/23/24Knowledge management and knowledge sharing provide powerful levers for removing obstacles to business success. Here, ... I want to raise awareness of how knowledge management supports the demands of compliance and governance. ... [Includes:]