Literature Review

The 5 leadership skills that AI will never replace (and how you can harness them) Fast Company; by Alexis Zahner; 10/3/25 Artificial Intelligence is here to stay. It’s reshaping industries, expediting innovation, and shifting how we work at unprecedented speed. For many leaders and employees alike, that reality sparks an uneasy question: if AI can do my work, where does that leave me? The answer lies not in competing with AI, but in doubling down on what makes us distinctly, and irreplaceably, human. ... Here are five leadership skills that AI will never replace, and how you can harness them to stay future-ready:

Seasons Hospice hosts commemoration as it closes hospice house, forges ahead with in-home care KTTC, Rochester, MN; by Caitlin Alexander; 10/10/25 Local nonprofit organization Seasons Hospice hosted a somber but significant moment on Friday as it commemorated its hospice house. After more than 25 years, Seasons Hospice is closing the doors of the hospice house, as it now shifts its focus to serving patients and families with in-home hospice care. “I had a hard time at first accepting that and getting beyond it, but I did,” one of the founders, Sarah Oehlke, said. “I’m very grateful that you have sustained our quality-of-care standards for all of the years.” “We have together provided comfort, dignity and compassion to countless families during life’s most poignant moments,” Board President Dawn Beck said. ... Seasons Hospice previously spoke about a declining census at the hospice house, especially in recent years, noting the shift toward people wishing to spend their final days in their homes with loved ones.Editor's Note: This Seasons Hospice is in Rochester, Minnesota; not to be confused with other hospice organizations throughout the nation with "seasons" in its name. They gave their hospice house both a "good life" and "a good death." We draw attention to the shift they described "toward people wishing to spend their final days in their homes with loved ones," and will continue to be on the lookout for similar trends. To quote from an ancient poet, "To everything there is a season ..." We wish Seasons Hospice well through its continued transitions.

Rehab patients practice skills by building hospice care packages as Oak Park police and Lincoln Rx donate supplies. Feiga Bowick connects it all.  The Detroit Jewish News; by Rochel Burstyn; 10/9/25 ... Small steps can quickly snowball and make a big difference. Feiga Bowick, LMSW, CDP, the manager of Social Services and Community Engagement at PARC Home Care and Hospice of Southeast Michigan, ... [described] her recent hospice collaboration with Life Skills Village ... a rehabilitation center mainly for patients who have developmental delays and traumatic brain injuries. “I met with their occupational therapist ...: "How could these patients help others in a way that would be helpful to their own recovery?” Bowick said. “Many patients at Life Skills Village are working on fine motor skills and organizational skills, and we decided to try and get items together so they could create care packages for PARC hospice patients — while practicing their skills.” [Continue reading this inspirational story.]

Why 95% of AI rollouts fail and what L&D leaders can do about it Big Think+; 10/7/25 Companies are pouring resources into AI, yet capability gaps hold employees back from using it effectively. ... MIT recently reported that 95 percent of AI projects fail to deliver measurable outcomes. Despite the unprecedented investment, productivity gains are elusive, employee adoption is shaky, and the business case often collapses under scrutiny. How can we surround ourselves with the most powerful technology in human history, spend billions deploying it, and still struggle to prove it makes us better? The answer isn’t hiding in the models or the code. The real story and the real risk are sitting right in front of us. ... If you only push the tech, you’ll be part of the 95 percent of failures. If you only focus on people, you’ll underestimate what’s at stake. Success requires advancing both at the same time, with equal intentionality.

Dallas nonprofit plans first hospice house for people experiencing homelessness NBC DFW-5, Dallas, TX; by David Goins; 10/7/25 ... Tucked along a quiet, tree-lined street just east of downtown Dallas sits a historic property that will soon house a new concept for North Texas — a hospice house designed to provide end-of-life care in a safe, supportive environment for those living unsheltered. Chris Culack, CEO of the Visiting Nurse Association of Texas, said the organization’s mission has long centered on supporting vulnerable populations. The group currently provides meals for homebound neighbors in Dallas, Denton and Rockwall counties, as well as in-home hospice care in 16 counties statewide. 

Pine Tree Hospice celebrates 40th anniversary at Peaks Kenny State Park The Piscataquis Observer, Bangor, ME; by Staff, Piscataquis Observer; 10/6/25 Sixty-plus volunteers and their family members gathered on Saturday, Sept. 20 to celebrate Pine Tree Hospice’s 40 years of providing free care and comfort to families in the greater Piscataquis County community. ... Executive Director Kristen Wortman credits the group’s longevity to the devotion of its volunteers to serving isolated and often house-bound neighbors in their communities, caregivers and those grieving the loss of a loved one. Pine Tree Hospice continues to focus on neighbors helping neighbors. Services are free and provided to clients without medical referral.Editor's Note: Congratulations to this out-of-the-box, rural, "non-medical" hospice that saw end-of-life care needs and found creative "neighbors-helping-neighbors" ways to meet them. Put this into context of 1985, in an ongoing rural environment at the uppermost northeast corner of the U.S., long before Medicare became the norm. 

Healthcare AI in the United States — navigating regulatory evolution, market dynamics, and emerging challenges in an era of rapid innovation The National Law Review; by Nadia de la Houssaye, Andrew R. Lee, Jason M. Loring, Graham H. Ryan of Jones  Walker LLP; 10/2/25 The use of artificial intelligence (AI) tools in healthcare continues to evolve at an unprecedented pace, fundamentally reshaping how medical care is delivered, managed, and regulated across the United States. As 2025 progresses, the convergence of technological innovation, regulatory adaptation (or lack thereof), and market shifts has created remarkable opportunities and complex challenges for healthcare providers, technology developers, and federal and state legislators and regulatory bodies alike. ...

End-of-life outcomes and staff visits for hospice recipients residing in assisted living Journal of the American Medical Directors Association; by Wenhan Guo, Shubing Cai, Yue Li, Brian E McGarry, Thomas V Caprio, Helena Temkin-Greener; 9/26/25 Objectives: ... We hypothesized that more frequent staff visits and specific regulatory provisions would be associated with improved EOL outcomes. ... Conclusions and implications: Hospice staffing intensity, especially clinical visits, appears to be associated with EOL outcomes for AL residents. AL state regulations are also associated with hospice quality. These findings underscore the role of both organizational practices and regulatory policy in shaping hospice experiences in AL settings.

B2B website navigation: Structure that guides complex buyersTrajectory; updated 9/29/25 ...  42% of users will abandon your website as soon as they experience issues with functionality or usability. ... When someone can't find basic information quickly, they don't just leave your website. They question your company's competence. ... If [the site visitor] can't find the information category they need within 10-20 seconds, they often assume it doesn't exist and leave. That's not much time to prove you have answers to their complex questions. Your navigation must immediately signal that you understand their needs and have the depth of information they require.Editor's Note: Though written for B2B, these lessons matter for hospice websites (B2C). Patients, caregivers, healthcare decision makers, and family members of diverse generations need clarity in moments of stress. Review your website’s navigation through their intergenerational eyes—can they quickly find what hospice is and how to begin care? Clear pathways reflect the heart of hospice care: guidance and compassion.

10 top areas for growth, per health system CEOs and CFOs Becker's Hospital Review; by Laura Dyrda; 9/25/25 As healthcare continues to face financial pressures, workforce shortages, and rising patient expectations, health system executives are reimagining their strategies for growth. In a series of connections with C-suite leaders across the country, 10 themes surfaced again and again ... Here are the 10 most frequently cited growth areas, and how they shape the future of healthcare.

Virtual visits boost hospice home care services across Dallas-Fort Worth area The Smithfield Times, Aubrey, TX; Press Services; 9/26/25 Sovereign Hospice in Aubrey, TX, explains how telehealth and virtual visits help patients and families get hospice home care services faster. In the Dallas–Fort Worth area, these tools let nurses and doctors check patients quickly and answer questions without delay. Families far away can also join care meetings by video, making them part of the journey and improving understanding of the services the hospice offers.

Emergency Departments report more consults for hospice, palliative care Michigan State University, East Lansing, MI; by Michigan State University; 9/25/25 One-third of Americans will visit an emergency department, or ED, within a month of their death. While EDs are primarily purposed to provide emergent care, they’re increasingly becoming an initial touchpoint for hospice and palliative care, or HPC, referrals and consultations, according to a new study from several researchers at Henry Ford Health + Michigan State University Health Sciences.  Why this matters:

Building blocks of hospice family caregiver support Hospice News; by Holly Vossel; 9/24/25 Untapped reimbursement opportunities exist when it comes to developing a sustainable family caregiving infrastructure in the face of rising demand for home-based hospice care. ... Among the payment avenues with potential to improve support for caregivers is the Medicaid-funded Structured Family Caregiving (SFC) program. SFC coverage includes a modest financial stipend to health care providers that offer home- and community-based services for caregivers. ... Roughly 63 million Americans are family caregivers, an increase of nearly 50% since 2015, according to a report from the National Alliance for Caregiving and AARP. About one-in-every-four adults is a caregiver to a family member, with 40% of these individuals providing high-intensity care, the report found. About half of the nation’s caregivers reported negative financial impacts, with one-in-five unable to afford basic needs such as food and 25% taking on debt. Additionally, one-in-five caregivers have poor health outcomes, the report found.Editor's Note: Are you aware that the 2008 CMS Hospice Conditions of Participation identify the "family" 423 times? (Yes, I've searched, counted, and categorized.) Click here for AARP's 2025 edition of Caregiving in the US.