Senior homes left dangerously understaffed amid assisted-living boom

Senior homes left dangerously understaffed amid assisted-living boom
Washington Post
December 17, 2023
Louisville, CO—Lavender Farms, an upscale assisted-living facility in the Boulder suburbs, promised “24/7 on-site care” in its marketing materials. But managers at its operating company, Balfour Senior Living, worried deeply about their ability to care for the elderly residents who roamed the farmhouse-chic corridors at odd hours and sometimes wandered outside unnoticed, documents and interviews show. ... Failures at Balfour facilities are symptoms of deeper problems in the $34 billion market for assisted living and memory care, a growing industry that now provides care and housing for more than a million Americans, according to industry estimates.