Is your doctor using ‘never words’ that make you feel worse?

11/21/24 at 03:00 AM

Is your doctor using ‘never words’ that make you feel worse? 
Everyday Health; by Lisa Rapaport; 11/19/24 
Words matter — especially when it comes to how doctors speak to patients and families facing a scary medical diagnosis. That’s because the exact words doctors use to explain complex health situations can make or break whether people feel heard and respected during appointments — and influence whether they follow doctors’ orders afterwards, according to a new survey published in Mayo Clinic Proceedings. Key Takeaways:

  • When a patient is facing a serious medical diagnosis, dismissive or uncaring comments from doctors can damage trust.
  • Instead of using phrases like “There’s nothing else we can do,” physicians should focus on how they plan to pivot treatment to improving the patient’s quality of life.
  • False positivity — ”Everything will be fine” — can also send patients and their families into a downward spiral if things take a turn for the worse.

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