Nurse burnout and patient safety, satisfaction, and quality of care-A systematic review and meta-analysis

Nurse burnout and patient safety, satisfaction, and quality of care-A systematic review and meta-analysis
JAMA Network Open; Lambert Zixin Li, MPhil; Peilin Yang, BS; Sara J. Singer, PhD, MBA; Jeffrey Pfeffer, PhD; Maya B. Mathur, PhD; Tait Shanafelt, MD; 11/24
Occupational burnout syndrome is characterized by emotional exhaustion, depersonalization, and a diminished sense of personal accomplishment and is prevalent among nurses. In this systematic review and meta-analysis of 85 studies including 288,581 nurses, nurse burnout was associated with a lower patient safety climate and patient safety grade; more nosocomial infections, patient falls, medication errors, and adverse events; lower patient satisfaction ratings; and lower nurse-assessed quality of care. The associations were consistent across nurse age, sex, work experience, and geography. These findings suggest that systems-level interventions for nurse burnout may improve patient outcomes.