How healthcare AI is meeting the hype at UW Health

How healthcare AI is meeting the hype at UW Health
Becker's Health IT; by Giles Bruce; 12/6/24
Ambient clinical documentation will be commonplace in healthcare three years from now, according to Chero Goswami, chief information and digital officer at Madison, Wis.-based UW Health... What is the IT project you're most excited about at your health system? I would say the stuff we're doing with ambient listening, which most others in the industry are doing as well, which is allowing providers and other members of the care team to spend more time in direct patient care, and not typing up notes, with AI capturing everything in the background and then creating a summary note, or a clinical note. It returns the clinicians to clinical practice, rather than making them glorified typists. And it also leads to a better patient experience, because the patient is very much aware that the clinician is looking at them eye to eye and having a conversation, versus looking at a keyboard. And it reduces cognitive burden. The physicians aren't completing the note at 8 o'clock at night, but doing it in real time at the clinic.