Delivering effective messages in the patient-clinician encounter
Delivering effective messages in the patient-clinician encounter
JAMA, by Joseph N. Cappella, PhD and Richard L. Street Jr, PhD; 2/1/24
Effective communication between patient and clinician is a core function of the medical encounter.In a survey of cancer survivors, communication breakdowns most often identified by respondents were failures of information exchange, both in information provided by the clinician (eg, too complex, not enough) and in missing information from the patient or failing to elicit it. ... [A] Table provides specific examples of what clinicians can (and should not) do to accomplish [effective communication] goals.
Editor's Note: This article's Table with Goals and Strategies provides an exceptional education resource for hospice and palliative interdisciplinary orientation, continuing education, and competencies.