Employee engagement can define senior living’s value proposition: panel

Employee engagement can define senior living’s value proposition: panel 
McKnights Senior Living, Washington, DC; by Kimberly Bonvissuto; 9/26/24 
The senior living industry knew it had workforce challenges at least 15 years before COVID-19 hit, but it didn’t do enough about them. Today, the sector has the opportunity to be proactive and build a workforce to meet the rapidly increasing demand for senior living and care services by investing in workers and improving employee engagement. ... [Senior living leaders described the] pivotal role that cultivating a satisfied, engaged workforce plays in organizational success as well as the ability to significantly enhance operational efficiency, resident satisfaction and the bottom line through culture. Two-thirds of Fortune 500 companies invest resources in employee engagement, according to Todd Kiziminski, vice president of talent acquisition at Trilogy Health Services, who said they recognize the link between engagement strategies and the bottom line.