Literature Review

5 critical skills leaders need in the age of AI Harvard Business Review (HBR) - Generative AI; by Herminia Ibarra and Michael G. Jacobides; 10/7/25To thrive in the rapidly evolving age of generative AI, senior leaders need to recognize that success hinges less on the technology itself than on leadership and organizational transformation. In particular, they’ll need to develop five key skills: 1) cultivating AI fluency by engaging with diverse networks and fostering cross-industry conversations; 2) redesigning organizational structures to unlock AI’s value; 3) orchestrating collaborative decision-making between people and AI; 4) empowering teams through coaching and psychological safety; and 5) modeling personal experimentation with AI to inspire broader adoption. Doing so will allow them to guide their organizations through the profound changes required to realize the technology’s full potential.

The 5 leadership skills that AI will never replace (and how you can harness them) Fast Company; by Alexis Zahner; 10/3/25 Artificial Intelligence is here to stay. It’s reshaping industries, expediting innovation, and shifting how we work at unprecedented speed. For many leaders and employees alike, that reality sparks an uneasy question: if AI can do my work, where does that leave me? The answer lies not in competing with AI, but in doubling down on what makes us distinctly, and irreplaceably, human. ... Here are five leadership skills that AI will never replace, and how you can harness them to stay future-ready:

Conspiracy of verticals:  Rethinking healthcare models with Peter Benjamin Teleios collaborative Network (TCN); video/podcast hosted by Chris Comeaux with Peter Benjamin; 10/8/25 In this conversation, Peter Benjamin and Chris Comeaux discuss the impact of COVID-19 on mortality rates, particularly the concept of 'death pull forward' and its implications for Hospice Care. Peter highlights the significant role of assisted living facilities in Hospice days and explores macro trends in healthcare, emphasizing the shift from vertical to horizontal care models. The discussion also covers the evolution of Palliative Care, frail elderly practices, and institutional special needs plans (iSNPs), while stressing the importance of measuring quality of care, particularly in pain management. 

Why 95% of AI rollouts fail and what L&D leaders can do about it Big Think+; 10/7/25 Companies are pouring resources into AI, yet capability gaps hold employees back from using it effectively. ... MIT recently reported that 95 percent of AI projects fail to deliver measurable outcomes. Despite the unprecedented investment, productivity gains are elusive, employee adoption is shaky, and the business case often collapses under scrutiny. How can we surround ourselves with the most powerful technology in human history, spend billions deploying it, and still struggle to prove it makes us better? The answer isn’t hiding in the models or the code. The real story and the real risk are sitting right in front of us. ... If you only push the tech, you’ll be part of the 95 percent of failures. If you only focus on people, you’ll underestimate what’s at stake. Success requires advancing both at the same time, with equal intentionality.

Winnetka man gets nearly 5 years for role in $16M Medicare fraud Los Angeles Daily News, Los Angeles, CA; by City News Service; 10/6/25 A San Fernando Valley man was sentenced Monday, Oct. 6, to four years and nine months behind bars for his role in conning Medicare out of nearly $16 million through sham hospice companies and then helping launder the illicit proceeds. Karpis Srapyan, 35, was also ordered to pay restitution of $3.2 million to Medicare, according to the U.S. Department of Justice. 

'I spent 36 years holding dying patients' hands' BBC News, Ireland; by Grace Shaw; 10/5/25 For hospice nurse Trish Carling, holding a dying patient's hand through the dark hours of the night was a privilege to share. The 66-year-old has just retired after 36 years working in palliative care at St Michael's Hospice in Harrogate. Her first shift was in November 1989, and she has worked almost every Christmas Eve and New Year's Eve since. Despite the demands of the job, she originally chose the pathway because it worked around family life when her children were young. "At first I found the night shifts practical - they then became my preferred hours," she said. ... [Continue reading]Editor's Note: In what ways do you honor your longtime employees? How do you tell their stories of passionate compassion? Of loyalty to your core mission through changing times and operational practices? So many of these valued employees began in a pre-digital era. Imagine: before cell phones, the internet, websites, electronic employee files, EMR systems, and so much more. Crucial employee data can get lost especially during organizational name changes, Mergers & Acquistions, or a short-term leave of absence. Let this article be a catalyst for you to research and honor your employees with long tenures. Without their faithful foundations, your work today would not be the same.

C-suites invest in nurse-led clinical research Becker's Clinical Leadership; by Mariah Taylor; 9/29/25 Nationwide, health systems are increasingly turning to nurse scientists to close evidence gaps, answer pressing clinical questions and translate bedside observations into measurable patient outcomes. ... “Nurses ask the best questions; they are closest to patients and see gaps in care firsthand,” Linda Chlan, PhD, RN, associate dean for nursing research at Rochester, Minn.-based Mayo Clinic, told Becker’s. “But to move from ‘I think this works better’ to real evidence, you need data, and that comes from rigorous scientific inquiry.” This is where nurse scientists fill the gap between curiosity and evidence-based changes in protocols and practices. Nurse scientists help bedside staff build their studies, mentor them through the process, and help them turn data into evidence-based practice and demonstrate return on investment.

10 top areas for growth, per health system CEOs and CFOs Becker's Hospital Review; by Laura Dyrda; 9/25/25 As healthcare continues to face financial pressures, workforce shortages, and rising patient expectations, health system executives are reimagining their strategies for growth. In a series of connections with C-suite leaders across the country, 10 themes surfaced again and again ... Here are the 10 most frequently cited growth areas, and how they shape the future of healthcare.

New AAHPM CEO on ensuring widespread access to hospice and palliative care Hospice News; by Jim Parker; 9/25/25 Workforce, access to care, reimbursement and public policy are top agenda items for the A merican Academy of Hospice and Palliative Medicine as new CEO Pierre M. Désy takes the reins. ... Hospice News sat down with Désy to discuss the academy’s current priorities and the top issues facing hospice and palliative medicine. ... [Jim Parker] "Could you tell me some of your top priorities as you come into this new role?" [Dr. Pierre Désy] I have been focusing on listening and alignment. So the first part is a listening tour and relationship building tour, where I’m talking with every board member, one on one. I’m talking with committee chairs, council chairs. I’m speaking with all of our partners, every staff person, sponsors and individual donors.

Conquering imposter syndrome with Maureen Zappala Teleios Collaborative Network (TCN); pod/videocast hosted by Chris Comeaux with Maureen Zappala; 9/24/25 Ever feel one mistake away from being “found out”?  You’re not alone.  Former NASA propulsion engineer Maureen Zappala shares how imposter syndrome secretly affects high performers and provides practical strategies to overcome self-doubt that holds us back from our full potential. Maureen shares her journey from melting equipment at NASA’s jet engine test facility to becoming the first female and youngest manager of its Propulsion Systems Lab.  Despite her impressive credentials, she constantly questioned her worth, even believing she was hired only because she was a woman. What makes this episode particularly valuable is Maureen's practical framework for tackling imposter syndrome.  She outlines five powerful strategies that begin with recognizing the symptoms and culminate in connecting with your deeper purpose.

Your leadership sets the emotional tone for your team. ~ Allison Dunn

The Denver Hospice and Colorado Visiting Nurse Association announce Ben Marcantonio as new President The Denver Hospice; by CS Master Admin; 9/23/25 Tim Bowen, President and CEO of Care Synergy, along with The Denver Hospice and Colorado Visiting Nurse Association (CVNA) Boards of Directors, are pleased to announce that Ben Marcantonio has been selected as the new President of The Denver Hospice and Colorado Visiting Nurse Asssociation. Marcantonio brings more than 40 years of leadership experience in healthcare, education, and social service organizations. Most recently, he served as Chief Integration Officer for the National Alliance for Care at Home, where he was responsible for integrating operational processes, systems, and departments of two national associations into one unified organization. ... Earlier in his career, Marcantonio was President and CEO of Hospice of the Chesapeake in Maryland, where he successfully expanded access to care, increased financial stability, and strengthened community-based palliative care services. He also served in leadership positions at San Diego Hospice and The Institute for Palliative Medicine, Scripps Health, and Charter Hospital, and began his career in educational leadership with the Diocese of San Diego.