Literature Review
All posts tagged with “Hospice Provider News | Leadership.”
Empathetic AI policy example: A framework for the human impact on AI
06/03/25 at 03:00 AMEmpathetic AI policy example: A framework for the human impact on AI Solutions Review; by Tim King; 5/30/25 ... Empathetic AI is our organizational pledge to place people at the center of our AI strategy. It means prioritizing the dignity of work, the stability of our workforce, and the fair treatment of all individuals impacted by automated systems. It means actively supporting those whose roles may be transformed or displaced and investing in their future through retraining, redeployment, and transparent communication. Our core principles are as follows:
The importance of humanity in internal medicine
06/03/25 at 03:00 AMThe importance of humanity in internal medicine I.M. Matters from the American College of Physicians; President's Message by Jason M. Goldman, MD, MACP; June 2025I recently attended the funeral of one of my long-time patients, who had required hospice care after a long battle with heart disease. Many of us have had the experience of telling a patient and their family that their disease has progressed and we have reached the limits of medical science. In training, we are taught to be compassionate but professional, maintaining a certain level of emotional detachment ... As internal medicine specialists, we have the awesome responsibility and privilege to be the doctor for our patients through decades of their life experiences and to offer them not just medical science, but also humanity and comfort. ... One of the greatest acts of charity a person can perform is to attend someone's funeral, as it is the only act of kindness that cannot be reciprocated. This patient had been in my practice for almost two decades, and I had the privilege of taking care of both her and her husband.Editor's note: Re-read this powerful statement, "One of the greatest acts of charity a person can perform is to attend someone's funeral, as it is the only act of kindness that cannot be reciprocated."
Saugus nurse arrested in FBI raid for alleged part in $2.5 million Medicare [hospice] fraud
06/03/25 at 02:15 AMSaugus nurse arrested in FBI raid for alleged part in $2.5 million Medicare [hospice] fraud KHTS - Santa Clarita News, Santa Clarita, CA; by Jade Aubuchon; 5/30/25 Jessa Zayas, aka Jessa Contreras, a vocational nurse, is believed to have committed medicare fraud through two different hospice providers, submitting more than $2,500,000 in fraudulent claims to Medicare. Zayas is the Chief Executive Officer of two hospice providers, Healing Hands Hospice Inc. and Humane Love Hospice. From June 2023 through February 2025, she caused Healing Hands and Humane Love to bill Medicare for millions of dollars’ worth of hospice services that were not medically necessary, not authorized by a physician, and were not actually provided to the patients. ...
Jewish hospice volunteer goes beyond ‘Shabbat blessings’ with ‘Froth and Bubble’
06/03/25 at 02:00 AMJewish hospice volunteer goes beyond ‘Shabbat blessings’ with ‘Froth and Bubble’ Jewish News; by Shannon Levitt; 5/20/25 Jeff Lewis, 71, had about 100 boxes of books with him when he moved to the Valley from California more than a decade ago. Surprisingly, those books became his first link to Hospice of the Valley (HOV), an organization that would become very important to him through the years. ... Thus, when he decided to retire from his photography business but wanted to stay busy, his friend again nudged him toward HOV and its Shabbat Blessings volunteer program. ... As a Shabbat Blessings volunteer, Lewis, a member of Temple Solel in Paradise Valley, offers hospice patients a small Shabbat service, including lighting Shabbat candles, saying the Hamotzi and Kiddush blessings and offering small prayers. [Story of patient financially choosing between medicine and food.] ... [Lewis} started buying $75 grocery gift cards to give away. [This developed into] The Froth and Bubble Foundation for Food Assistance. Editor's note: This inspirational Shabbat blessings story tells the rich background behind our 3rd top-read story from last week, Hospice volunteer donates 10,000 gift cards to cancer patients. Scroll to the end of this story for the meaning behind the name "Froth and Bubble."
HOPE Tool Anxiety: What are we forgetting in the rush to prepare?
06/03/25 at 02:00 AMHOPE Tool Anxiety: What are we forgetting in the rush to prepare?Teleios Collaborative Network (TCN); by Melissa Calkins and Ashley Espy; 5/30/25 Panic is in the air. With the HOPE assessment tool set to replace HIS, hospice teams are racing to prepare—scrubbing workflows, updating systems, and trying to wrap their heads around new clinical documentation demands. But amid the rush, it's easy to overlook critical gaps: non-clinical staff being left out of planning, unclear timelines, poor communication, or the complete absence of a project lead. HOPE isn't just about compliance—it's about execution. If we don't step back and ask what's missing, we risk rolling out a system that nobody is truly ready for.Steps to Operationalize the HOPE Tool:
The Three Gifts with John Locke
06/02/25 at 03:00 AMThe Three Gifts with John Locke Teleios Collaborative Network (TCN); podcast by Chris Comeaux with John Locke; 5/28/25 What if three simple gifts could transform every interaction in your life? Executive coach John Locke returns to the Anatomy of Leadership podcast to share the remarkable framework he's developed through years of coaching and personal experience. In this episode of the Anatomy of Leadership, Chris interviews John Locke, founder of the Executive Coaching practice at Forvis Mazars. They discuss John’s journey and the three gifts that can transform lives:
Five Questions With: Diana Franchitto
05/29/25 at 03:10 AMFive Questions With: Diana FranchittoProvidence Business News, Providence, RI; by Katie Castellani; 2/14/25 Diana Franchitto | CEO, HopeHealth | Chair, National Partnership for Healthcare and Hospice Innovation
Find greater resilience by avoiding these 3 leadership blind spots
05/29/25 at 03:00 AMFind greater resilience by avoiding these 3 leadership blind spots Forbes; by Chris Westfall; 5/26/25 Over 96% of organizations have experienced disruption in the last two years, according to a global resilience survey from PwC. Resilience - the dynamic capacity to anticipate, adapt to and recover from adversity - is what allows companies and individuals to bounce back after a challenge. Difficulty, change and loss comes to everyone (and every organization) to varying degrees. But, as Jeff Golblum’s Dr. Ian Malcolm said in Jurassic Park, “Life finds a way.” ... Being resilient is the key. However, there are three blind spots that often show up inside of organizations, and individuals, when the going gets tough. Here’s how to turn resilience into a competitive advantage, no matter what you’re up against.
57 ways healthcare teams may evolve in 2 years
05/29/25 at 03:00 AM57 ways healthcare teams may evolve in 2 years Becker's Hospital Review; by Randi Haseman; 5/27/25 Question: How do you see your teams evolving in the next two years? What roles and/or skills will you focus on and what will fade? [Note: Responses have been lightly edited for length and clarity.]
State of the nursing workforce: 14 trends to know
05/28/25 at 03:00 AMState of the nursing workforce: 14 trends to know Becker's Clinical Leadership; by Mariah Taylor; 5/14/25 In 2025, the nursing workforce has stabilized compared to prepandemic numbers and is expected to grow. However, there are still several nursing challenges systems are facing. Here are 14 trends to know about the nursing workforce in 2025:
UAB resident leaders complete Chief Residents Leadership Development Workshop
05/26/25 at 03:00 AMUAB resident leaders complete Chief Residents Leadership Development Workshop UAB Medicine - The University of Alabama at Birmingham; by Katherine Gaither; 5/19/25 Fourteen UAB chief residents recently completed the Chief Residents Leadership Development Workshop. The program, presented by the UAB Medicine Leadership Development Office, was held on May 9, 2025. The Chief Residents Leadership Development Workshop is focused on helping chief residents from core residency programs build their leadership competencies. The sessions include small-group breakout sessions that provide chief residents with the tools, skills, and learning opportunities to enhance their understanding of interpersonal communication and group dynamics, which are critical to success and satisfaction as clinical leaders.
Health systems need radical transformation. Are C-suites ready?
05/23/25 at 03:00 AMHealth systems need radical transformation. Are C-suites ready? Becker's Hospital Review; by Laura Dyrda; 5/21/25Health systems faced with ever-thinning margins and uncertain financial future may be tempted to double-down on cost cutting as an immediate option relief. But for most, that’s not the best option. ... “Amid unprecedented volatility, resource constraints, and technological disruption, how can healthcare executives rapidly adapt and transform their organizations to sustainably deliver high-value care, optimize operational efficiency, and preserve workforce resilience and empathy?” posed Craig Albanese, MD, CEO of Duke University Health System in Durham, N.C. The question is urgent and complex. Hospital leaders are searching for connecting points with old friends, rivals, community organizations and other stakeholders to problem-solve together. They’re also pursuing larger strategic changes instead of small fixes to truly build sustainable organizations for the future. ...
Longtime Delaware Hospice CEO Susan Lloyd to retire
05/23/25 at 02:00 AMLongtime Delaware Hospice CEO Susan Lloyd to retire Delaware Business Times, Milford, DE; by Jennifer Antonik; 5/21/25 Susan Lloyd says the team at Delaware Hospice took a chance on her 38 years ago when the young nursing administrator became its newest CEO. Now, she’s gearing up for a new challenge – retirement. Delaware Hospice first began offering services in the First State just five years before Lloyd took the role over after several organizational changeovers in that short amount of time. “There was a lot of nervousness about, ‘Is this CEO going to stay?’ I think I added some stability and home health care knowledge which I knew about from a previous position. This was a brand-new concept here and Delaware Hospice was just getting started. It was just a tremendous opportunity to grow hospice services throughout the state,” Lloyd recalled. ... Over the course of those 38 years of stability, the nonprofit she grew to love and cherish grew along with her, now boasting around 400 volunteers, more than 300 employees and programs going far beyond home-based hospice care to include a standalone hospice facility in Milford, as well as cardiac care, palliative care, dementia care, advance care planning and grief support.Editor's note: Susan, we thank you for your immeasurable contributions to the evolution and growth of hospice and palliative care. As you move into this new life-chapter, may we continue to learn from you and the excellence you ensured through Delaware Hospice.
The skills CEOs are building in 2025
05/21/25 at 03:00 AMThe skills CEOs are building in 2025Becker's Hospital Review; by Kristin Kuchno; 5/20/25 Hospital and health system CEOs are building new leadership skills — many of which were not viewed as a priority earlier in their careers. While health systems continue to focus on workforce-wide skills development, such as leadership skills for succession planning, today’s executives are zeroing in on new capabilities to meet evolving demands. Becker’s connected with four hospital and health system CEOs to learn which skills they are actively working on in 2025.
The keys to hospice CEO onboarding
05/21/25 at 03:00 AMThe keys to hospice CEO onboarding Hospice News; by Jim Parker; 5/20/25 As a new generation of hospice leaders rises to the forefront, hospices must carefully plan and execute CEO onboarding, which can be a complex process. Bringing on a new chief executive requires strong involvement from an organization’s board, a commitment to transparency and the ability to connect with frontline staff and fellow leaders, according to hospice CEOs and board members who spoke with Hospice News. In CEO onboarding, the board plays a critical role, Rebecca “Becky” Miller, CEO of Hospice of the Chesapeake, said. Miller took the helm at her organization in spring 2024. She previously served as the hospice’s chief operating officer. ...
You have made the right choice
05/21/25 at 03:00 AMYou have made the right choice Boston University School of Public Health; by Jillian McKoy; 5/18/25 Public health faces enormous challenges ahead, and as of May 17, the field officially gained 461 additional practitioners who will dedicate their professional lives to eliminating health inequities, fighting for justice, and advancing health for all. On Saturday afternoon, the School of Public Health community, families, and friends gathered at the Boston University Track & Tennis Center to celebrate the achievements of the newest generation of public health leaders at the 2025 SPH Convocation. Dean Ad Interim Michael Stein opened the event by acknowledging that the class of 2025 is “entering a very different world than the one that existed when they began this program of studies. “They are graduating at a time of unprecedented challenge and opportunity, but I personally witnessed the strength, resilience, and purpose that defines this class.”
5 energy-boosting ways to overcome your leadership fatigue
05/21/25 at 02:00 AM5 energy-boosting ways to overcome your leadership fatigue Fast Company - Mindfulness at Work; by Katharine Manning; 5/16/25 Leaders today are stretched to the breaking point. Many managers enter their roles wanting to coach and care for their teams. But in today’s workplace, that vision is colliding with a lengthening list of competing pressures: performance metrics, shifting workplace norms, and the unrelenting emotional labor of guiding teams through crisis after crisis. As one manager told me, “I want to be an empathetic leader and support my team, but we still have to make the numbers. Mostly, I just stay later myself.” Another admitted, “Last year I ended up in the hospital.” ... How Managers Can Overcome Leadership Exhaustion: ...
Alliance bolsters advocacy impact with two new strategic leadership appointments
05/20/25 at 03:15 AMAlliance bolsters advocacy impact with two new strategic leadership appointments
The best leaders ask the right questions
05/20/25 at 03:00 AMThe best leaders ask the right questions Harvard Business Review On Leadership, Episode 110; podcast by Arnaud Chevallier; 5/14/25 Few leaders have been trained to ask great questions. That might explain why they tend to be good at certain kinds of questions, and less effective at other kinds. Unfortunately, that hurts their ability to pursue strategic priorities. Arnaud Chevallier, strategy professor at IMD Business School, explains how leaders can break out of that rut and systematically ask five kinds of questions: investigative, speculative, productive, interpretive, and subjective. He shares real-life examples of how asking the right sort of question at a key time can unlock value and propel your organization. With his IMD colleagues Frédéric Dalsace and Jean-Louis Barsoux, Chevallier wrote the HBR article “The Art of Asking Smarter Questions.”
A proposal to remove hospice providers from a state review poses a threat to patient care
05/19/25 at 03:00 AMA proposal to remove hospice providers from a state review poses a threat to patient care The Boston Globe, Boston, MA; by Diana Franchitto; 5/16/25 The General Assembly should maintain rigorous standards and oppose rolling back Rhode Island’s Certificate of Need process, writes HopeHealth president and CEO. ... As the president and CEO of HopeHealth Hospice & Palliative Care, I am proud that Rhode Island offers some of the highest-quality hospice care in the nation. But right now, legislation before the General Assembly could put that quality at risk.A proposal in Governor Dan McKee‘s fiscal 2026 budget would eliminate the requirement that hospice providers be scrutinized by Rhode Island’s Certificate of Need (CON) process. Some may position this as an effort to streamline government, but those of us who work in hospice care know better. The CON process isn’t one of the flashier, public-facing functions of state government, but it has a direct impact on the quality of health and hospice care that Rhode Islanders receive throughout their lives. ... Exempting hospice from meeting the rigorous standards that a CON requires poses an immediate threat to the quality of patient care. ...
Table of Experts: Women leaders create resilient company culture
05/19/25 at 03:00 AMTable of Experts: Women leaders create resilient company culture Portland Business Journal, Portland, OR; 5/16/25 Prioritizing employee well-being, providing support and fostering empowerment are essential for navigating challenges and driving business success. Portland Business Journal Publisher and President Candace Beeke recently convened a Portland BizWomen Coalition roundtable sponsored by Providence Health Plan. ... The topic was navigating the currents of change: women leaders fostering resilient workplace cultures.
How to put together your AI Dream Team
05/19/25 at 03:00 AMHow to put together your AI Dream Team Forbes; by Megan Poinski; 5/15/25 What are front-runners [with AI] doing differently? Accenture found they have five imperatives in common. They’re prioritizing AI innovation and growth over cost reduction—with C-suite leaders agreeing on the reasons behind it and how to measure the outcomes. They’re reinventing talent and ways of working, hiring employees who can do more with AI and upskilling existing staff, and giving them more opportunities to learn on the job by experimenting with it. They’re building an AI-enabled digital core, ensuring that their core systems and data are all designed with current and future AI use in mind. They’re using AI responsibly, focusing on governance for its use and risk assessments for both security issues and impacts on the workforce. And they’re also continuously reinventing their strategies and goals, creating a change-management framework that can shift with the way tools are employed, actual results, and changes in technology capabilities and the larger business environment.
[Modern Healthcare] Best Places to Work in Healthcare - 2025
05/19/25 at 02:00 AM[Modern Healthcare] Best Places to Work in Healthcare - 2025
The future of dying with Dr. Ira Byock | Pop 1205
05/16/25 at 03:00 AMThe future of dying with Dr. Ira Byock | Pop 1205 Practice of the Practice; podcast by Joe Sanok with Dr. Ira Byock; 5/14/25 How can we embrace conversations about death and dying? What is the healing power of forgiveness and connection in end-of-life care? When we face morality, how can we transform fear into meaningful connections? In this podcast episode, Joe Sanok speaks about the future of dying with Dr. Ira Byock. .. In this podcast:
5 evidence-based solutions to solve the leadership burnout crisis
05/15/25 at 03:00 AM5 evidence-based solutions to solve the leadership burnout crisis Inc.; by Peter Economy; 5/10/25 Leader burnout isn’t just another HR buzzword. It’s the reality many leaders are living right now. According to a recent report by talent solutions firm LHH, a staggering 56 percent of leaders reported experiencing burnout in 2024—up from 52 percent the previous year—with Gen-X and Millennial leaders affected most. I’ve spent years on both sides of this equation ... What I’ve learned is that sustainable leadership isn’t about superhuman resilience. It’s about working smarter. Here are five approaches that actually work for leaders in any kind of organization, anywhere.