Health systems abandon rigid hierarchies

Health systems abandon rigid hierarchies 
Becker's Hospital Review; by Laura Dyrda; 9/27/24 
Health systems are relinquishing traditional leadership structures to reimagine a more effective healthcare delivery organization. The rigid hierarchies instilled within many hospitals and health systems years ago ensured a tight grip on quality and management. But times have changed; the rapid evolution of digital technology and need for nimbleness are forcing hospitals to change. "As an industry, healthcare must transition from hierarchical, top-down leadership to more agile, decentralized models that empower teams and promote innovation at all levels," said Wendy Horton, PharmD, CEO of UVA Health University Medical Center in Charlottesville, Va. "Excellent communication skills will be vital for navigating these changes, along with a strong emphasis on workforce well-being including strategies to address mental health, retention and burnout." ... Dr. Horton also elevates empathy and effective communication for healthcare leaders. ... The proliferation of artificial intelligence and other technologies in healthcare is streamlining the purely administrative tasks, further emphasizing the human connection between leaders and their teams.