Working through grief: Exploring the relationship between organizational support on employee engagement, satisfaction, and loyalty
Working through grief: Exploring the relationship between organizational support on employee engagement, satisfaction, and loyalty
Transdisciplinary Journal of Management; by Katie N. Hansen; 7/25
For most people, work and grief are unavoidable, meaning the majority of employees will work while grieving. Over the past several decades, employer grief responses have been more strategic than human-focused, leaving the bereaved under-supported. The most significant finding [of this study] is a decline in how engaged, loyal, and satisfied employees feel post-loss. Statistical analysis confirms that bereavement leave, reintegration accommodations, and provided support impact employee engagement, loyalty, and satisfaction, with positive and moderate to high associations existing between several variables. Finally, the results suggest the quality of an employer’s response and support for grieving employees remains insufficient, as the majority of respondents felt the need to take leave in excess of the bereavement leave provided, were not granted flexible work accommodations, and post-loss workloads did not meet their needs.