Literature Review
East Lansing caregiver sentenced for role in freezing death of elderly woman
09/24/24 at 03:30 AMEast Lansing caregiver sentenced for role in freezing death of elderly womanOIG press release; 9/17/24Colleen Kelly O’Connor, 58, of East Lansing, was sentenced to two years of probation with the first 6-months in jail by Judge Cori E. Barkman of the 29th Circuit Court in Clinton County for her role in the death of an 82-year-old woman in December 2022, announced Michigan Attorney General Dana Nessel. O’Conner was convicted in June by a Clinton County jury of one count of Vulnerable Adult Abuse — Second Degree. The victim, who was under O’Connor’s care at Vista Springs Imperial Park at Timber Ridge, an assisted living facility in Clinton County, died of exposure after being left unsupervised. O’Connor was also ordered to pay $1,115.00 in restitution to the daughter of the victim... During the very early morning hours of December 23, 2022, O’Connor twice observed the victim attempt to go outside without appropriate attire into a blizzard with single-digit temperatures, subzero windchill, and blowing and drifting snow. As a caregiver, O’Connor recklessly failed to act to prevent the victim from going outdoors into the storm, resulting in her death. A snowplow driver found the victim in the parking lot around 7 a.m., partially buried in snow.
Today's Encouragement: Integrity is ...
09/24/24 at 03:00 AMIntegrity is choosing courage over comfort; choosing what is right over what is fun, fast, or easy; and choosing to practice our values rather than simply professing them. ~ Brene Brown
Nurse workplace violence reporting increased 1,080% with new tool
09/24/24 at 03:00 AMNurse workplace violence reporting increased 1,080% with new tool Becker's Clinical Leadership; by Mariah Taylor; 9/19/24 Making it easier to report workplace violence with quick-scan codes on walls and badges increased reporting by 1,080% in two months, according to a new study. ... When surveyed, nurses said they did not report workplace violence incidents for the following reasons: "nothing will change" (24%), "event was not severe enough" (21%), "part of the job" (15%), "electronic reporting system is time-consuming/complicated" (9%), "lack of time" (6%), "don’t know how" (3%) and "lack of leadership support" (3%). In addition, more than half of respondents said they disclosed the event to the charge nurse when they did not formally report it. To overcome these barriers, researchers created a tool that allows nurses to scan a quick-response code with their phones. Codes were located on wall flyers and name badge stickers. Two months after implementation, the tool recorded 94 quick response code scans and 59 workplace violence reports, a 1,080% increase in violence reports compared to the two previous months.
Fraud losses among older adults reached $3.4 billion last year
09/24/24 at 03:00 AMFraud losses among older adults reached $3.4 billion last yearMcKnight's Senior Living; by Kimberly Bonvissuto; 9/20/24The types of scams being reported to the federal government haven’t changed much from last year, but losses are on the rise, with the Federal Trade Commission reporting $10 billion in losses to consumers in 2023, $1 billion more than 2022 losses and the highest losses ever reported, according to a new fraud book. During a Thursday hearing on fighting fraud held by the Senate Special Committee on Aging, US Sen. Bob Casey (D-PA), committee chairman, released the group’s ninth annual fraud book, “Fighting Fraud: Scams to Watch Out For,” capturing the most common scams targeting older adults and resources to protect against fraud reported to various sources. FBI data show that fraud losses among older adults reached $3.4 billion in 2023, Casey said.
Hospice fraud prevention toolkit
09/24/24 at 03:00 AMHospice fraud prevention toolkitCMS press release; 9/24People with Medicare should beware of scammers offering older Americans in-home perks, like free cooking, cleaning and home health services, while they are unknowingly being signed up for hospice services. The scammers then unlawfully bill Medicare for these services in your name. Criminals are using every avenue they can to sign people up including door-to-door visits, false advertising, phone, text and email. Hospice care is for people who are terminally ill and only the patient and doctor can make this serious decision about end-of-life care. This toolkit includes social media posts and a drop-in article to help educate beneficiaries and their loved ones on how to protect themselves against Medicare Hospice fraud.Publisher's note: Also see resources posted on the CMS Senior Medicare Patrol Hospice Fraud website.
CVS' Oak Street Health pays $60M to settle kickback allegations
09/24/24 at 03:00 AMCVS' Oak Street Health pays $60M to settle kickback allegationsModern Healthcare; by Katherine Davis; 9/18/24Chicago-based healthcare firm Oak Street Health has agreed to pay $60 million to resolve allegations from the U.S. Department of Justice that it paid kickbacks to third-party insurance agents in exchange for recruiting seniors to Oak Street’s primary care clinics. The DOJ alleged in a statement today that Oak Street’s Client Awareness Program, designed to grow patient membership, had third-party insurance agents contacting seniors eligible for or enrolled in Medicare Advantage plans, seeking to recruit them to Oak Street locations.
Report: US has worst healthcare of 10 developed countries
09/24/24 at 03:00 AMReport: US has worse healthcare of 10 developed countriesMcKnight's Long-Term Care News; by Kristen Fischer; 9/19/24Americans die earlier and are the sickest — and have the worst healthcare on the whole — compared with nine other developed countries, a new report shows. “The United States is failing one of its principal obligations as a nation: to protect the health and welfare of its people,” Joseph Betancourt, MD, president of the Commonwealth Fund, said in a HealthDay article... Despite its deficiencies, the US spends the most on healthcare, the report noted. Australia, the Netherlands and the United Kingdom had the highest rankings, data showed. The other countries included in the report were Germany, New Zealand, Sweden, Canada, France, and Switzerland.
Companies committed to DEI but may talk about it differently: survey
09/24/24 at 03:00 AMCompanies committed to DEI but may talk about it differently: surveyMcKnight's Senior Living; by Kathleen Steele Gaivin; 9/19/24Social impact is a growing corporate strategy, even if it isn’t talked about, according to the results of a survey by the Association of Corporate Citizenship Professionals and YourCause from Blackbaud. “The 2024 results show how the current landscape of corporate social impact is both dynamic and demanding, reflecting a field that is a priority to key stakeholders, including employees, customers, investors and community,” according to ACCP, which surveyed 125 companies in April. Ninety-six percent of the companies reported a continued commitment to diversity, equity and inclusion, or DEI, initiatives... DEI has become a polarizing political issue this year, according to ACCP. That doesn’t mean that companies are backing away from their commitments, but they may be changing the way they talk about DEI.Publisher's note: The Louisiana ~ Mississippi Hospice & Palliative Care Organization, a Hospice & Palliative Care Today sponsor, has a Health Disparities and Inequities Taskforce that has completed, among several other things, a Standards of Excellence certification process around diversity, equity, inclusion, and belonging.
Hospice provider relocates to Bethlehem [PA]
09/24/24 at 03:00 AMHospice provider relocates to Bethlehem [PA] Lehigh Valley Business; by Stacy Wescoe; 9/23/24 Advantage, a provider of contract therapy, home health, and hospice services in Pennsylvania has opened a new office in Bethlehem on the Holy Family Manor campus. The existing Advantage campuses of Emmaus and Old Forge will be relocated to the Advantage Home Health and Hospice Bethlehem office. Clinical, social, and bereavement services will remain uninterrupted, the company said in a press release, and it will continue to serve all the same areas.
Financial pressures shut down 2 hospice agencies
09/24/24 at 03:00 AMFinancial pressures shut down 2 hospice agencies Hospice News; by Jim Parker; 9/20/24 A hospital-based hospice program in Kansas is closing its doors, as is the Visiting Nurses Association of Philadelphia. Holton Community Hospital (HCH) will shut down its home health and hospice department effective December 31st. A range of issues contributed to the decision to end the program, including reimbursement pressures on its home health business and the ascendance of Medicare Advantage, which often pays at a lower rate than traditional Medicare. The Holton, Kansas-based hospital also cited increased competition in its local community as a reason for the closure. ... The organization is working with other local providers to ensure continuity of care for its home health and hospice patients. Meanwhile in Pennsylvania, the Visiting Nurses Association of Philadelphia is also closing. The 138-year-old institution will cease operations on Oct. 28. It is a provider of hospice, home health and palliative care services.Editor's note: For more information about the VNA in Philadelphia, see the article we posted on 9/18/24, After 138 years, the Visiting Nurses Association of Greater Philadelphia will shut down all health care services next month.
Gentiva leaning into staff development, advanced illness management business
09/24/24 at 03:00 AMGentiva leaning into staff development, advanced illness management business Hospice News; by Jim Parker; 9/23/24 Gentiva in 2024 and 2025 is laser-focused on staff retention and building out its palliative care platform Empatia. ... Gentiva, among other initiatives, is investing in staff education to help develop clearer career paths, stave off burnout and boost retention, according to Chief Clinical Officer Jacqueline Lopez-Devine. “Education is very, very important to the concept of staff retention — taking newer staff that walk into the industry. We have thoughtful training programs that teach them even the concept of work-life balance, professional balance,” Lopez-Devine told Hospice News. “It’s really important that, as organizations, we teach our team members those concepts of joy in work, taking care of self and professional boundaries. That’s what’s going to make us different in some of these other health care industries that maybe don’t take the time.” ... Gentiva is a portfolio company of the private equity firm Clayton, Dubilier & Rice (CDR). The Atlanta-based provider emerged from the former hospice and personal care segments of Kindred at Home. CDR in 2022 purchased a 60% stake from the insurance mammoth Humana, Inc., for $2.8 billion. The firm later rebranded the hospice provider as Gentiva.
Mercy Health Home Care and Hospice by Compassus to provide care in Greater Lima Area
09/24/24 at 03:00 AMMercy Health Home Care and Hospice by Compassus to provide care in Greater Lima Area HometownStations.com - ABC, FOX, NBC, CBS, Lima, OH; by Mercy Health - St. Rita's; 9/23/24 The Mercy Health Home Care and Hospice programs serving the greater Lima, Ohio, area, announced a new name today: Mercy Health Home Care and Hospice by Compassus. The name change reflects a joint venture partnership between Bon Secours Mercy Health, the fifth-largest Catholic health system in the U.S., and Compassus, a leading national provider of integrated home-based health care services, finalized earlier this year. Locations in Lima formerly managed by Mercy Health will be rebranded under the joint venture and managed by Compassus.
Company resolves AI ad dispute with Texas AG
09/24/24 at 03:00 AMCompany resolves AI ad dispute with Texas AG Becker's Health IT; by Naomi Diaz; 9/19/24 An AI company that works with health systems has reached an agreement with Texas Attorney General Ken Paxton to resolve allegations that it issued inaccurate and deceptive claims regarding the reliability and safety of its products. AI health tech company Pieces Technologies' generative AI tool is capable of providing summaries of patients' conditions and treatments for hospital staff. The company works with four hospitals in Texas, according to a Sept. 18 news release. ... Mr. Paxton's investigation concluded that these metrics were likely inaccurate and may have misled hospitals regarding the true accuracy and safety of the company's products. As part of the agreement, Pieces has committed to providing transparent and accurate information about the accuracy of its products. The company has also agreed to ensure that hospital staff using its generative AI tools for patient care are fully informed about the appropriate level of reliance on these products.
CarePoint Health submits plans for layoffs
09/24/24 at 03:00 AMCarePoint Health submits plans for layoffsModern Healthcare; by Hayley DeSilva; 9/18/24CarePoint Health submitted plans with New Jersey authorities to lay off more than 2,600 workers at three of its hospitals in the state. The layoffs would take effect Dec. 12, according to a Worker Adjustment and Retraining Notification notice filed with the state.
Maryland to drop Kaiser as Medicaid administrator
09/24/24 at 03:00 AMMaryland to drop Kaiser as Medicaid administrator Becker's Hospital CFO Report; by Jakob Emerson; 9/23/24 Maryland will drop Kaiser Permanente as a Medicaid managed care organization in 2025. "After some lengthy contract negotiations, the [Maryland] Department of Health has elected not to enter into a contract with Kaiser and we are working to ensure a seamless transition of those enrollees to other health plans," MDH's deputy secretary of healthcare finance, told local radio station WYPR on Sept. 20. ... "If we are not able to participate in Medicaid, it would interrupt the highest-rated care and coverage of our more than 113,000 Medicaid members in Maryland in 2025," a spokesperson for Kaiser told Becker's. "We will continue to work with the Maryland Department of Health so we can continue serving this community for decades to come." According to WYPR, the state will renew its existing managed care contracts, which includes Aetna, CareFirst BCBS, UnitedHealthcare, Elevance Health's Wellpoint, Jai Medical Systems, Maryland Physicians Care, MedStar Family Choice and Priority Partners.
CMS revises instructions for AOs conducting initial certification surveys
09/24/24 at 03:00 AMCMS revises instructions for AOs conducting initial certification surveysNAHC Report; 9/20/24... The revision clarifies initial certification processes for providers/suppliers seeking deemed status via a CMS-approved Accrediting Organization (AO). Specifically, for home health and hospice providers, the AO must not conduct an initial survey until the state agency has provided approval to the AO.Publisher's notes: 1) NAHC article may require member login; 2) CMS Admin Info: 24-22-ALL posted here.
Delaware Governor John Carney vetoed HB #140 AAB HA #1 (9/20/24) – An act to amend Title 16 of the Delaware Code related to end of life options
09/24/24 at 03:00 AMDelaware Governor John Carney vetoed HB #140 AAB HA #1 (9/20/24) – An act to amend Title 16 of the Delaware Code related to end of life optionsPress release; 9/20/24
New revised Medicaid Fraud Control Unit performance standards
09/24/24 at 03:00 AMNew revised Medicaid Fraud Control Unit performance standardsOIG press release on X; 9/19/24HHS-OIG published revised Medicaid Fraud Control Unit (MFCU) performance standards. The standards provide helpful guidance to MFCUs in their operations and assist HHS-OIG in overseeing MFCUs. Read the performance standards here: https://direc.to/fj2o.
From pigs to payouts, weighing solutions for the US kidney shortage
09/24/24 at 03:00 AMFrom pigs to payouts, weighing solutions for the US kidney shortageHealthcare Brew; by Caroline Catherman; 9/18/24About one out of every 20 people waiting for a kidney transplant die each year, according to the United Network for Organ Sharing. Scientists, policymakers, and other experts are scrambling to find a solution. Kidneys are currently the most needed organ in the country, and an ongoing crisis has left tens of thousands in limbo. As of September, nearly 90,000 people in the US are waiting for kidneys, but only around 27,000 transplants were performed in 2024, according to data from the Organ Procurement and Transplantation Network (OPTN).Publisher's note: Hospice Analytics, a Hospice & Palliative Care Today sponsor, posted this blog and has given presentations on opportunities and challenges for hospices to honor patient wishes regarding organ and tissue donation.
New red flags emerge in hospice UPIC auditing
09/24/24 at 02:00 AMNew red flags emerge in hospice UPIC auditing Hospice News; by Holly Vossel; 9/20/24 Unified Program Integrity Contractor (UPIC) auditors are taking a sharper look at nursing home room-and-board for hospice patients. Hospices have increasingly faced more regulatory scrutiny in recent years amid rising program integrity concerns, including ramped up UPIC audits, among various others. These audits are designed to instill oversight measures aimed at safeguarding against bad actors in the hospice industry. Regulators have been zeroing in around hospices’ data when it comes to patient interviews and Medicaid skilled nursing room-and-board payments, among other aspects of care delivery. These data could give UPIC auditors clues as to potential malfeasance. However, auditors’ data extrapolation methodology is flawed and poses risks for quality hospice providers, according to Bryan Nowicki, partner at the law firm Husch Blackwell.
Chris Comeaux, A name to watch in the hospice space
09/23/24 at 03:45 AMChris Comeaux, A name to watch in the hospice spaceCEOWorld Magazine; by Despina Wilson; 9/21/24Few names resonate as strongly as Chris Comeaux. As the founder and CEO of Teleios Collaborative Network (TCN), Comeaux has become a transformative figure in an industry grappling with constant change. His leadership style, marked by innovation and compassion, has not only shaped TCN but is redefining how nonprofit hospices approach their mission. This article delves into Comeaux’s journey, his leadership philosophy, and the indelible mark he’s leaving on end-of-life care.Publisher's note: Teleios Collaborative Network is a Hospice & Palliative Care Today sponsor. Notable mentions include Janet Bull.
Wind phones help the bereaved deal with death, loss and grief − a clinical social worker explains the vital role of the old-fashioned rotary phone
09/23/24 at 03:15 AMWind phones help the bereaved deal with death, loss and grief − a clinical social worker explains the vital role of the old-fashioned rotary phone The Conversation; by Taryn Lindhorst; 9/20/24 My mother died in my home in hospice in 2020, on the day my state of Washington went into COVID-19 lockdown. Her body was taken away, but none of the usual touchstones for grief were available to our family. ... As a clinical social worker and health scholar with 40 years of experience in end-of-life care and bereavement, I knew that I needed some way to tend to my grief for my mother. While in lockdown, I began looking for resources to help me. Then I heard about the wind phone. What is a wind phone? At its simplest, a wind phone is a rotary or push-button phone located in a secluded spot in nature, usually within a booth-type structure and often next to a chair or bench. The phone line is disconnected. People use the wind phone to “call” and have a one-way conversation with deceased loved ones. Here they can say the things left unsaid. Wind phones offer a setting for the person to tell the story of their grief, to reminiscence and to continue to connect to the person who is gone. For many, it is a deeply moving, life-affirming experience. About 200 wind phones are scattered throughout the United States. Editor's note: This creative tool is similar to common clinical tools of writing a letter to the deceased person, and the "Empty Chair" technique. Caution: This should never be used as a gimmick. This can be terribly confusing and upsetting for persons with dementia, or supportive if used with professional sensitivity for the patient's awareness and experience. For persons with dementia, be familiar with the ground-breaking "Validation Therapy" techniques by Naomi Feil.
You cannot come to New Jersey to die, judge says
09/23/24 at 03:00 AMYou cannot come to New Jersey to die, judge says New Jersey 101.5; by Eric Scott; 9/20/24 Terminally ill individuals may not travel to New Jersey to end their lives. When New Jersey's Aid in Dying law took effect in 2019, it included a provision that doctors verify a patient's residency before prescribing them medications that will end their lives. A federal judge has ruled the residency requirement does not violate the U.S. Constitution. The ruling came after terminally ill cancer patients from Delaware and Pennsylvania sued. They wanted to travel to New Jersey to end their lives. ...
Mirror, mirror 2024: A portrait of the failing U.S. health system - comparing performance in 10 nations
09/23/24 at 03:00 AMMirror, mirror 2024: A portrait of the failing U.S. health system - comparing performance in 10 nations The Commonwealth Fund; by David Blumenthal, Evan D. Gumas, Arnav Shah, Munira Z. Gunja, and Reginald D. Williams II Goal: Compare health system performance in 10 countries, including the United States, to glean insights for U.S. improvement. Methods: Analysis of 70 health system performance measures in five areas: access to care, care process, administrative efficiency, equity, and health outcomes. Key Findings: The top three countries are Australia, the Netherlands, and the United Kingdom, although differences in overall performance between most countries are relatively small. The only clear outlier is the U.S., where health system performance is dramatically lower. Conclusion: The U.S. continues to be in a class by itself in the underperformance of its health care sector. While the other nine countries differ in the details of their systems and in their performance on domains, unlike the U.S., they all have found a way to meet their residents’ most basic health care needs, including universal coverage.
Today's Encouragement: In the same way that trees shed their leaves to make room for new growth ...
09/23/24 at 03:00 AMIn the same way that trees shed their leaves to make room for new growth, autumn at work is a time to reassess our strategies, let go of what no longer serves our objectives, and prepare the ground for innovative ideas to take root. - Unknown Editor's note: Welcome Autumn 2024!