Literature Review

AI is coming for admin jobs, CFOs sayBecker's Hospital Review; by Andrew Cass; 3/24/26 Artificial intelligence is expected to disproportionately affect routine, clerical and administrative roles, while having a limited near-term impact on overall employment, The Wall Street Journal reported March 24.  The Journal cited findings from a working paper recently published on the National Bureau of Economic Research website. The study, produced with economists from the Federal Reserve Banks of Atlanta and Richmond, surveyed about 750 CFOs across multiple industries between late 2025 and early 2026. Five things to know: ...

It’s time to let stereotypes about older adults die McKnights Home Care; by Liza Berger; 3/6/26 They say there is strength in numbers. If that is true, the nation’s roughly 67 million baby boomers should not be afraid to speak up about how to talk to and refer to older adults. It’s time they did.  I was reminded of this after reading a smart post by Anthony Cirillo, a caregiving expert. In the post, he talked about how people (younger ones primarily) casually make ageist comments without realizing the harm they cause. Cirillo gives the examples of a young adult referring to him as “Pops” and another asking him if he knows how to use an iPhone.Editor's Note: One of the worst memories for me about my dad's last week of life was the way a physical therapist spoke to my dad--our gentle, gentle-man-ly giant of a man in both character and stature. Fortunately, I was a strong advocate and asked him (in her presence), "Dad, am I saying it right?" Even in his vulnerable state, he voiced, "Yes. ... Yes." There was no apology. No follow-up. Years later, I invite you to pair these descriptions with our 2025 post, "Honey, Sweetie, Dearie: The perils of elderspeak." 

Next Level Hospice Care receives Texas Medicaid hospice license and expands access to critical care services EIN Presswire, Houston, TX; by OAK Interactive; 3/24/26 Next Level Hospice Care is proud to announce that it has received contractual approval for a Texas Medicaid hospice license as a Home and Community Support Services Agency (HCSSA), effective February 4, 2026. This milestone approval was granted by the Texas Health and Human Services Commission (HHSC) following a rigorous and comprehensive review process.

CMS looks to kill the fax machine McKnights Long-Term Care News; by Kimberly Marselas; 3/23/26 The Centers for Medicare & Medicaid Services is moving forward with a interoperability rule that aims to “eliminate” faxing and replace it with universal electronic healthcare claims and documentation exchanges by mid-2028. ... While it applies to all providers covered by the Health Insurance Portability and Accountability Act, including health plans, the new rule could strike fear among the many nursing homes still reliant on faxing or other manual communication methods for referrals and approvals.

Trauma-informed palliative care: A systematic scoping review of evidence sources describing concepts relevant to an emerging field of practice Palliative Medicine; by Rebecca Salama, Jane Simpson, Fiona J. R. Eccles, Maddy French; 3/23/26 Background: Trauma-informed palliative care aims to improve end-of-life experiences by recognising and responding to the presence of psychological trauma. While many practitioners support the approach, they also acknowledge the need to build a stronger evidence base.Results: ... the review identified a substantial body of evidence that describes concepts relevant to its approach. These findings provide a valuable starting point for future research.

Larchmont woman sentenced to nearly 3 years in federal prison for her role in hospice and diagnostic testing fraud that conned Medicare United States Attorney's Office - Central District of California, Los Angeles, CA; Press Release; 3/24/26 A woman from the Larchmont area of Los Angeles was sentenced today to 35 months in federal prison for defrauding Medicare out of more than $14 million by submitting fraudulent claims for hospice care and diagnostic testing services that were either unnecessary or not provided at all. Sophia Shaklian, 38, was sentenced by United States District Judge Stanley Blumenfeld Jr., who also ordered her to pay $14,103,043 in restitution. Shaklian pleaded guilty in November 2025 to one count of health care fraud.

* CEO, Hildegard House, nonprofit, Louisville, KY

50 years ago, Karen Quinlan’s coma sparked the movement for patients’ rights near the end of life The Conversation; by Kalpana Jain; 3/23/26 March 31, 2026, marks 50 years since a landmark decision that shapes American patients’ rights every day: the New Jersey Supreme Court ruling in the case of Karen Ann Quinlan, who had suffered an irreversible coma. Quinlan’s case established for the first time that decisions near the end of life should be made by patients and families, not by doctors and hospitals alone. As a bioethicist, I have taught and written extensively about the profound impact the Quinlan case has had on law, bioethics and the pursuit of death with dignity. A decade after the Quinlan case, New Jersey created a Bioethics Commission to study advancing health care technology in light of the decision’s principles. The commission’s proposed legislation establishing advance directives was enacted on July 11, 1991. I was privileged to lead this project, as staff to the commission. Today, all 50 states have advance directive laws that allow competent adults to plan ahead and put their wishes for end-of-life care in writing.

VNA & Hospice of the Southwest Region Vermont celebrates 80 years Bennington Banner, Bennington, VT; by Mark Rondeau; 3/22/26 [Historic photo shows workers with the Rutland Area Visiting Nurse Association and Hospice, a predecessor to VNA & Hospice of the Southwest Region, in the 1970s.] VNA & Hospice of the Southwest Region, founded in 1946, is celebrating 80 years of service to the community and compassionate care. “Our agency is celebrating 80 years of providing home health services in the community this year,” VNAHSR said in a statement. “We started as just a small group of community members that gathered to create an organization that would provide skilled nursing in the home with a mission to promote health and independence.Editor's Note: Timeline shows this VNA's beginnings as a "Certified Home Health Agency" to merging with Rutland Area Hospice in 1996, and more.

What we get wrong about comfort at the end of life: Jennifer Martnick Cleveland.com, Cleveland, OH; by guest columnist Jennifer Martnick; 3/22/26 When people hear the word comfort in the context of serious illness or the end of life, they often picture something passive. A quiet room. Soft blankets. And a sense that medical care has somehow stepped back. That misunderstanding is one of the most persistent myths in health care. Comfort care is not about doing less. In many ways, it requires more skill, more attention and more presence than almost any other kind of medicine. At Reserve Care (formerly Hospice of the Western Reserve), comfort care means active, expert care delivered by clinicians trained to manage pain, ease symptoms and support the emotional and spiritual needs of patients and families facing serious illness.

15 hospices incorporated in a single day, in a single suite in Van Nuys Daily Breeze; by Jason Henry; 3/22/26 A group operating out of a Friar Street office building in Van Nuys that advertises “virtual offices” incorporated 22 hospices and home care agencies in one year, including 15 hospices registered in one day to a single suite, according to an investigation by the Southern California News Group. The 15 hospices, all formed in “Suite 205” at 14545 Friar St., later collected $12.3 million from Medicare and Medi-Cal billings in 2023 and 2024, records showed. ... While operating out of the same building is permitted, hospices cannot use the same office, according to Sheila Clark, the president and CEO of California Hospice and Palliative Care. ... She’s been sounding the alarm about fraud risks in Los Angeles’ hospice industry for years now. ...However, these hospices seemingly bypassed that limitation by appending letters from “A” to “P” onto the suite number in official documentation.

[United Kingdom] Hundreds run in memory of mum and 'dearest friend' BBC News, Yorkshire, United Kingdom; by Fiona Callow and Heidi Tomlinson; 3/22/26 More than 200 family and friends of a woman who died of cancer last month have run a 10k in her memory.Debbie Holland, 47, spent her final days being cared for at Wakefield Hospice, two years after being diagnosed with breast cancer. A fundraising page, set up to sponsor the runners, has almost raised more than 10 times its original target of £3,000. Debbie's husband Andrew said: "We always felt we wanted to pay back. The staff in Wakefield Hospice are amazing."