Literature Review
CMS unveils services available to patients in the GUIDE Model, integrates palliative care principles
08/13/24 at 03:00 AMCMS unveils services available to patients in the GUIDE Model, integrates palliative care principles Hospice News; by Jim Parker; 8/12/24 The U.S. Centers for Medicare & Medicaid Services (CMS) has outlined the range of services that will be available to patients aligned with the agency’s Guiding an Improved Dementia Experience (GUIDE) payment model. The payment model is designed to improve quality of life for dementia patients and their caregivers by addressing care coordination, behavioral health and functional needs. While the model does not use the term “palliative care,” it does incorporate principles and practices traditionally associated with those services, such as interdisciplinary care and caregiver support, among others. ... Nearly 400 health care organizations are developing Dementia Care Programs (DCPs) to potentially serve hundreds of thousands of Medicare beneficiaries nationwide, the CMS stated in a fact sheet.
Dr. El-Jawahri on the impact of palliative care on end-of-life care for AML and MDS
08/13/24 at 03:00 AMDr. El-Jawahri on the impact of palliative care on end-of-life care for AML and MDS OncLive; by Areej R. El-Jawahri, MD; 8/12/24 Areej El-Jawahri, MD, associate director, Cancer Outcomes Research and Education Program, director, Bone Marrow Transplant Survivorship Program, associate professor, medicine, Massachusetts General Hospital, discusses findings from a multi-site, randomized trial (NCT03310918) investigating a collaborative palliative oncology care model for patients with acute myeloid leukemia (AML) and myelodysplastic syndrome (MDS) receiving nonintensive therapy at 2 tertiary care academic hospitals. Patients in the study who received the palliative care interventions had a median of 41 days from end-of-life care discussions to death, compared with 1.5 days in the standard care group (P < .001). Additionally, patients who received the palliative care interventions were more likely to articulate their end-of-life care preferences and have these preferences documented in electronic health records, El-Jawahri begins. This documentation correlated with fewer hospitalizations in the final 30 days of life, she notes. Furthermore, palliative care recipients experienced QOL improvements and a trend toward reduced anxiety symptoms vs the patients who received usual care, El-Jawahri says. These findings underscore the necessity of integrating palliative care as a standard of care for patients with AML and high-risk MDS, El-Jawahri emphasizes.
A D-AI-alogue: What the leading edge of AI in PR looks like
08/13/24 at 03:00 AMA D-AI-alogue: What the leading edge of AI in PR looks like PRovoke Media; by Paul Holmes; 8/12/24 We talked to several leading agencies about how they are using AI to transform their business and improve communication effectiveness. ... I invited representatives of six firms on the leading edge of AI usage to talk about how AI is already impacting corporate communications. ... [From Chris Perry:] The greatest impact I’ve seen is less on what we can do more efficiently (like using GenAI to write press releases), and more on what we can do to better, like using GenAI to understand how information now travels, making sense of cultural chaos, crafting resonant stories, and identifying others than help translate and tell them. The ultimate value is being faster and better at what we do. Not replacing jobs or reducing costs. ...
How Olympic success can offer leadership lessons
08/13/24 at 03:00 AMHow Olympic success can offer leadership lessons The CEO Magazine; by Craig Johns; 8/12/24 As the Paris 2024 Olympic Games wrap up, the extraordinary performances of athletes offer valuable insights into leadership. High performance in both arenas hinges on precision, focus and constant improvement – lessons that can transform leadership strategies and drive success. ...
Are there bedbugs and busted equipment at your Florida hospital? What inspectors found
08/13/24 at 03:00 AMAre there bedbugs and busted equipment at your Florida hospital? What inspectors found Miami Herald; by Michelle Marchante; updated 8/12/24 Bed bugs. Broken equipment. Staffing challenges. Fewer patients. And a pile of hazardous waste. These are just some of the problems spotted by patient care ombudsmen during visits to Florida hospitals owned by Steward Health Care System and now up for sale. ... Key takeaways:
Today's Encouragement: You don't have to be great ...
08/13/24 at 03:00 AMYou don't have to be great to start. But you have to start to BE GREAT!
Transforming healthcare: Enabling change through tailored change management strategies
08/13/24 at 03:00 AMTransforming healthcare: Enabling change through tailored change management strategies Healthcare Dive; by Brad Cauthen and Jenny Denver, and Scott Madden; 8/12/24In the fast-paced and demanding healthcare environment, where every moment focuses on patient care, introducing and managing operational changes—such as implementing a new system or altering an existing process—can be particularly challenging. ... Here are some tips for creating effective change management initiatives tailored to the operational realities of the healthcare setting and fostering a change-ready environment. ...
Helpful, harmful, or illegal: Can your patients really record you? — The pros and cons of recording doctors
08/13/24 at 03:00 AMHelpful, harmful, or illegal: Can your patients really record you? — The pros and cons of recording doctorsMedPage Today; by Max Feinstein; 8/9/24My name is Max Feinstein and I'm an anesthesiologist in New York City. I'm not a lawyer, but as a physician and a content creator, I think it's really important for both patients and healthcare providers to have a good understanding of when it's okay to record audio or video in the hospital. The term "wiretap laws" refers to statutes that govern audio and video recordings made of face-to-face conversations, telephone calls, or video calls. These laws vary from state to state. Where states that have one-party consent laws means that only one person who is in the area that's being recorded has to provide consent... Thirty-seven states in the United States have one-party consent laws. This contrasts with all-party consent, meaning, as the name implies, that everyone who is involved with the recording has to provide their consent. Violation of these laws may result in fines up to $100,000 and possibly jail time as well. Wiretap laws are not the same thing as HIPAA, which you might have heard about before... In addition to wiretap laws, many hospitals also have policies in place specifically describing what is and is not allowed as far as recording is concerned...Publisher's note: Nearly everyone has a recording device (i.e., a smartphone). Does your organization have recording policies?
9 powerful lessons on life you can learn from experts on death
08/13/24 at 03:00 AM9 powerful lessons on life you can learn from experts on death Forbes; by Robert Pearl, MD; 8/12/24 As a physician, I have been present at the end of many lives, witnessing the profound agony families face during a loved one’s final moments. While most family members express deep gratitude for the care provided by doctors and nurses, some recount harrowing stories of unnecessary pain their loved ones endured in the final days. These distressing accounts highlight a troubling ambiguity in the care we provide, blurring the line between compassionate treatment and what can feel like unbearable torture. Motivated by my encounters with grieving families, I dedicated the ninth season of the Fixing Healthcare podcast to exploring life’s final chapter and addressing the shortcomings in end-of-life care. ...
Standing out in the palliative care competitive landscape
08/13/24 at 03:00 AMStanding out in the palliative care competitive landscapeHospice News; by Holly Vossel; 8/96/24Palliative care providers need to focus on their specific organization’s specific strengths in order to stand out from a broad range of competitors. Seriously ill patients often have multiple chronic conditions that require a flexible and individualized palliative care delivery approach, according to Rachel Dedes, senior director of palliative care at NorthStar Care Community. Marketing and outreach efforts need careful consideration when differentiating how a palliative care program can help address a wide range of patients’ physical, psychosocial, emotional, spiritual and practical needs, Dedes said during the Hospice News Sales & Marketing webinar series.
Top news stories of the month, July 2024
08/13/24 at 02:00 AMTop news stories of the month, July 2024Teleios Collaborative Network (TCN); podcast by Chris Comeaux and Mark Cohen; 8/7/24 In this week’s podcast, Mark Cohen joins me once more for the Top News Stories for the prior month from Hospice & Palliative Care Today... The conversation covers various topics including private equity in healthcare, the increasing scrutiny of for-profit hospitals, fraud in hospice care, and the importance of trust in the hospice sector. The principal themes include the playbook of private equity playbook, the challenges faced by for-profit hospitals and their potential the impact on the Hospice sector, and the erosion of trust due to fraud.
WellSky CEO Bill Miller: Exercise caution, responsibility with AI in hospice
08/13/24 at 02:00 AMWellSky CEO Bill Miller: Exercise caution, responsibility with AI in hospice Hospice News; by Jim Parker; 8/12/24 Many expect AI to revolutionize health care, speeding access to care, improving diagnosis and prognosis, enhancing efficiency and achieving other benefits. However, providers need to see through the hype and ask the hard questions. This is according to Bill Miller, CEO of the health care tech company WellSky. ... Hospice News sat down with Miller to discuss current perspectives on AI, its potential benefits and possible risks. [Miller:] "... we’re exercising responsibility and caution when we start thinking about AI jumping into the diagnosis game, or somehow replacing the caregiver. We think of it more of how you could enhance the caregiver, keep the human in the loop. If we can help caregivers arrive at better outcomes for their patients by using AI tools and assisting them, then we’ll do that."
Alzheimer’s prognosis models should expand data sources
08/13/24 at 02:00 AMAlzheimer’s prognosis models should expand data sources McKnights Senior Living; by Kristen Fischer; 8/12/24 Integrating data from nursing home electronic health records and claims in addition to the minimum data set — data required for nursing home residents — could be better than just relying on the MDS sources to produce an accurate prognosis for nursing home residents with Alzheimer’s disease and related dementias, according to a report published Thursday in the Journal of the American Geriatrics Society. ... The authors of the report noted that a recent review of prognostic models for late-stage ADRD found that assessments commonly used to evaluate prognosis-based eligibility for hospice weren’t reliable. ... Only 15% of people enrolled in hospice have a primary diagnosis of ADRD. That’s because it’s challenging to estimate the six-month prognosis required to be eligible for hospice, and dementias have a prognosis of 12 to 18 months when they are in the late stage, the authors pointed out.
Making your Customer Experience [CX] investment strategy work
08/13/24 at 02:00 AMMaking your Customer Experience [CX] investment strategy work CMSWire [not to be confused with CMS=Centers for Medicare & Medicaid Services]; by Jeb Dasteel, Amir Hartman, Brian P. O'Neill and Marc Madigan; 8/12/24 Uncover the key elements of a successful customer experience strategy, from capability planning to aligning with core business objectives. ... Investing in a customer experience strategy is fraught with complications and feelings. Most of us in the world of CX are here because we believe that thoughtful CX spending will make an impact on the performance of our company.Editor's Note: This article is written for a much larger scope than our hospice and palliative readership. However, it highlights the importance of tying "customers' experiences" to the company/organization's core goals and business objectives. The Centers for Medicare & Medicaid Services' CAHPS Hospice Compare Scores [not to be confused with this CMSWire source] reflect the hospice "customer experience," from the perspective of the bereaved caregiver. While the CMS Hospice Compare site sorts these public information scores alphabetically (per location and organization), our newsletter's sponsor Hospice Analytics' National Hospice Locator sorts this same data by the highest scores, for the purpose of helping the public "consumer" find the hospice that will provide them with the best "customer experience."
Rescue from above: How drones may narrow emergency response times
08/12/24 at 03:00 AMRescue from above: How drones may narrow emergency response timesKFF Health News; by Michelle Andrews; 7/22/24Starting in September, if someone in Clemmons, North Carolina, calls 911 to report a cardiac arrest, the first responder on the scene may be a drone carrying an automated external defibrillator, or AED. “The idea is for the drone to get there several minutes before first responders,” such as an emergency medical technician or an ambulance, said Daniel Crews, a spokesperson for the sheriff’s office in Forsyth County, where Clemmons is located. The sheriff’s office is partnering on the project with local emergency services, the Clinical Research Institute at Duke University, and the drone consulting firm Hovecon. “The ultimate goal is to save lives and improve life expectancy for someone experiencing a cardiac episode,” Crews said.Publisher's note: As with all things tech, when and how might drones be used in hospice?
The top priorities for healthcare CEOs
08/12/24 at 03:00 AMThe top priorities for healthcare CEOsModern Healthcare; 8/9/24What's the top priority in the second half? What's the biggest challenge? ... Modern Healthcare reporters posed those two questions to CEOs in all corners of the industry to see where healthcare is headed in the coming months. [Selected responses from 13 CEOs include:]
Fearless hospice patient takes joyride
08/12/24 at 03:00 AMFearless hospice patient takes joyrideWest Valley View (AZ); by Lin Sue Flood; 8/7/24Don Tamuty, a beloved former Madison Unified School District teacher, had one thing left on his bucket list. The 95-year-old shared with his hospice nurse, Monisha Roe, that he would love to ride in a driverless car. Monisha and the rest of Don’s Hospice of the Valley care team knew exactly how to fulfill that wish! They booked a driverless cruise on Waymo One to take Don out to a nice restaurant.
Violent dementia patients leave nursing home staffers and residents ‘scared to death’
08/12/24 at 03:00 AMViolent dementia patients leave nursing home staffers and residents ‘scared to death’KFF Health News; by Jordan Rau; 8/9/24Violent altercations between residents in long-term care facilities are alarmingly common. Across the country, residents in nursing homes or assisted living centers have been killed by other residents who weaponized a bedrail, shoved pillow stuffing into a person’s mouth, or removed an oxygen mask. A recent study in JAMA Network Open of 14 New York assisted living homes found that, within one month, 15% of residents experienced verbal, physical, or sexual resident-on-resident aggression. Another study found nearly 8% of assisted living residents engaged in physical aggression or abuse toward residents or staff members within one month. Dementia residents are especially likely to be involved in altercations because the disease damages the parts of the brain affecting memory, language, reasoning, and social behavior.
Home Instead Totton launches expedited home care service to meet growing needs
08/12/24 at 03:00 AMHome Instead Totton launches expedited home care service to meet growing needsKMLK (AR) press release; 8/7/24Home Instead Totton has announced the launch of its new expedited home care service... This new service aims to cut down waiting times, helping clients get the care and support they need quickly and efficiently. The service is designed to meet various needs of the local community, offering a wide range of home care options. These include home visits, specialised care, health care, and live-in care. Each service is designed to address specific client needs, from daily activities to complex health conditions.Publisher's note: Is there need / opportunity for "expedited" hospice care?
Today's Encouragement
08/12/24 at 03:00 AMTime zones were created for people much smarter than me…
Palliative care is important in managing cardiovascular disease
08/12/24 at 03:00 AMPalliative care is important in managing cardiovascular diseaseNJToday; 8/8/24Implementing patient-centered palliative care therapies, including prescribing, adjusting or discontinuing medications as needed, may help control symptoms and improve quality of life for people with heart disease, according to “Palliative Pharmacotherapy for Cardiovascular Disease,” a new scientific statement from the American Heart Association, published in the journal, Circulation: Cardiovascular Quality and Outcomes.
Value-Based Insurance Design Model: Hospice Benefit Component
08/12/24 at 03:00 AMValue-Based Insurance Design Model: Hospice Benefit ComponentCMS email; 8/9/24Calendar Year (CY) 2024 Technical and Operational Guidance on the Conclusion of the Hospice Benefit Component. The guidance covers CMS’s requirements and expectations for the remainder of the Hospice Benefit Component’s operations through Calendar Year (CY) 2024 along with requirements and expectations for operations on and after January 1, 2025. This document covers the following topics:
New England hospital CEOs warn lawmakers of crisis in rural health care system
08/12/24 at 03:00 AMNew England hospital CEOs warn lawmakers of crisis in rural health care systemMainebiz; by Laurie Schreiber; 8/8/24MaineHealth’s CEO was one of three in the Northeast who recently told federal lawmakers that rural health care systems are in crisis. “As a family physician by training, it has been difficult to watch our rural communities struggle to maintain access to high-quality care for their residents,” said Dr. Andrew Mueller. “Our proposals align with, and support, our MaineHealth vision of ‘working together so our communities are the healthiest in America.’”
Beyond a project management office: Why transformation offices are the future
08/12/24 at 03:00 AMBeyond a project management office: Why transformation offices are the futureHuman Resource Executive; by Riley Smith, Maura Koehler-Hanlon; 8/6/24Very few transformations deliver on their goals. Over the past decade, project management offices (PMOs) and change management offices (CMOs) have been able to reduce the percentage of transformations that fail from 38% in 2013 to 13% in 2023, according to research by Bain. What a transformation office does:
Butte hospice workers help patients focus on living
08/12/24 at 03:00 AMButte hospice workers help patients focus on livingKBZK7 (MT); by Meagan Thompson; 8/7/24Hospice care is generally seen as a last resort for the end of life but for Bonnie Dwyer and her husband John, the hospice care she has been receiving has provided reassurance and even joy... Leighann McCauley, the director of nursing at Honeybee Hospice was on call the weekend Bonnie’s condition became severe. Thanks to some quick thinking and creativity, McCauley and her team addressed the wound and her continuing care with the Honeybee staff has made a difference in her life.
