Literature Review

Snowline rethinks donation policy Mountain Democrat, Placerville, CA; News Release; 6/18/25 ... Operated in support of Snowline’s nonprofit mission, its thrift stores raise crucial funds to provide palliative care, hospice services, bereavement and veteran support to individuals and families throughout our region. Recently, in response to feedback from the community about donation limitations, Snowline opened its doors to accept a broader range of donated items. The goal was simple: to be more accommodating and say “yes” more often to those wanting to give. ... While the outpouring of donations was generous and deeply appreciated, this well-intentioned shift led to a significant rise in items that simply could be resold, things that were broken, torn, incomplete or nonfunctional. As a result, waste removal costs have skyrocketed in the thousands due to an increased number of trash runs and landfill fees. These unexpected expenses threaten Snowline’s ability to direct maximum funds toward the care programs that are at the heart of its mission. “We want to be a resource for our community and also remain good stewards of the donations we receive,” said Director of Thrift Operations Daron Hairabedian. “But we also have a responsibility to ensure the dollars raised through our thrift operations go where they matter most, supporting patients and families in the most vulnerable times of their lives.” To preserve the long-term sustainability of Snowline’s vital programs, including palliative care and grief support services, Snowline Thrift Stores will return to a more selective donation process. 

How AI tools help home health providers dramatically lessen OASIS time burdenHome Health Care News; by Joyce Famakinwa; 6/18/25 As home health leaders continue to identify areas where artificial intelligence (AI) can be most beneficial to their businesses, some are beginning to utilize these tools to reduce the time burden of the Outcome and Assessment Information Set (OASIS). Payment and outcomes are directly impacted by OASIS data collection, making accurate OASIS data collection crucial for home health providers. Yet for many clinicians, OASIS data collection can be a major pain point due to its complexity and time demands. Providers who have turned to AI-powered tools report “dramatic” efficiency gains. Still, experts note that some “fine tuning” remains to be done before the technology reaches its full potential. 

HCS Home Care/Hospice Salary & Benefits studies underway American Health Care Association (AHCA) and National Center for Assisted Living (NCAL); by Lisa Hohenemser; 6/17/25 Hospital & Healthcare Compensation Service (HCS) has announced the 2025 Home Care and Hospice Salary & Benefits studies are now underway. The Reports are recognized as the authoritative source for comprehensive marketplace data for home health + hospice agencies. Last year’s Home Care Report contained data from 1,079 home health agencies. The Hospice Report had data from 797 hospice agencies. Both studies include questions on staffing issues, nursing turnover/vacancy rates, and sign-on bonuses used by agencies to attract new employees. The results cover salaries/bonuses and hourly/per visit rates for 60 positions, with job data reported by auspice type, revenue size, region, state, and CBSA. Also included are 19 fringe benefits, planned salary increases, productivity/caseload, and data on visit and shift differentials.  Directions to Participate in the HCS Home Care or Hospice Salary & Benefits Study: ... There is no cost to participate. 

Tricentis’ Adam Rosenbaum discusses key factors on Electronic Health Record modernization ExecutiveBiz - Healthcare IT News; by Miles Jamison; 6/13/25 Modernizing electronic health records is a complex, high-stakes initiative for any healthcare organization, according to Adam Rosenbaum, director of public sector at Tricentis. In a column published Monday on Future Healthcare Today, Rosenbaum likened EHR transformation to a grand symphony, where “technical mastery and flawless coordination” are necessary for its success. ... Rosenbaum stressed the significance of risk management, thorough testing, change management strategies, and proper coordination among teams for an EHR modernization project to succeed. 

Providence announces 'difficult but necessary' restructure cutting 600 positions Fierce Healthcare; by Dave Muoio; 6/13/25 Providence said it launched a restructuring this week that will bring a reduction of 600 full-time-equivalent positions. The major nonprofit, which employs 125,000 people across seven Western states, said it will be shifting those affecting into other open positions “where possible.” There are more than 5,000 open roles across the system, it said. Affected roles are “primarily in non-clinical, administrative functions, though some patient-care roles are also impacted,” Providence said in its Thursday announcement. Transitional resources are being provided to impacted employees, it said. 

The healthcare customer of the future, with Marcus R. EscobedoTeleios Collaborative Network (TCN); video/podcast by Chris Comeaux with Marcus R. Escobedo; 6/11/25 In this episode of TCNtalks, Marcus Escobedo, Vice President of Communications at the John A. Hartford Foundation, joins Chris Comeaux to discuss the future of healthcare for aging populations. Marcus shares how the Foundation’s Age-Friendly Health Systems initiative transforms care for older adults through the evidence-based 4Ms framework: focusing on what matters to older adults, medication management, cognitive health, and mobility. The conversation dives into the impact of ageism in healthcare and the importance of reshaping language and practices to serve older adults better. 

Bayada lays off 10% of headquarters staff, citing reimbursement challenges Home Health Care News; by Joyce Famakinwa; 6/9/25 Bayada Home Health Care — one of the largest U.S. providers of home-based care — has reduced its headquarters staff by 10%, or roughly 100 jobs. The company stated that the layoffs are the result of operating in a difficult reimbursement environment. “While Bayada is stable, strong and growing, we operate in a challenging environment where the costs of providing care are growing faster than the ability of governments and insurance companies to pay for that care,” the company said in a statement. ... Bayada provides home health, home care, hospice and behavioral health care services in 23 states, as well as in several other countries.

5 real world lessons from using AI to transform legacy software Forbes - Innovation; by Muamer Cisija; 6/10/25 AI is not the future—it is already shaping our present. According to a recent Forbes survey, AI and machine learning represent the top tech spending area in 2025, capturing 42% of IT budgets. Moreover, an NTT survey conducted by WSJ Intelligence shows that 89% of global CEOs consider AI crucial for future profitability. ... Drawing from real-world use cases I've seen across sectors, here are five critical lessons for applying AI to transform legacy software and unlock growth.

Palliative care advocacy at the World Health Assembly 2025 ehospice; by Stephen Connor, Executive Director WHPCA; 6/5/25 Once again, palliative care advocates ensured that the voice of palliative care was heard at the premier event for global health, the World Health Assembly (WHA). The WHA is the governing body of the WHO where resolutions are passed that direct the Global Programme of Work for WHO. ... This year there were resolutions and actions involving non-communicable disease, cervical cancer, lung health, the pandemic response, mental health and social connection, the healthcare workforce, women’s health, universal health coverage, health emergencies, and so forth. WHO’s funding has been significantly reduced due to withdrawal of the US from WHO and global health funding generally. However, during the meeting other countries are stepping up to support WHO. 

The Alliance champions community-based solutions at Senate palliative care briefing National Alliance for Care at Home, Alexandria, VA and Washington, DC; Press Release; 6/4/25 The National Alliance for Care at Home (the Alliance) played a lead role in [Wednesday's] Senate Comprehensive Care Caucus briefing, which focused on expanding access to palliative care services for patients with serious illness. The bipartisan event, hosted by Senators Jacky Rosen (D-NV), John Barrasso (R-WY), Tammy Baldwin (D-WI), and Deb Fischer (R-NE), underscored the need for innovative models that deliver person-centered care in the home and community. Hillary Loeffler, Vice President of Policy & Regulatory Affairs for the Alliance, moderated the panel discussion, guiding thoughtful conversation on access, workforce, and innovation in care delivery. 

Home health provider Intrepid USA files for bankruptcy Home Health Care News; by Joyce Famakinwa; 6/3/25Home health and hospice provider Intrepid USA has recently filed for bankruptcy. The company filed a petition for Chapter 7 bankruptcy in the Southern District Court of Texas in late May, according to court documents. Filing for Chapter 7 bankruptcy results in a straight liquidation, according to Adam Stein-Sapir, a bankruptcy expert at Pioneer Funding Group LLC. ... In 2024, New Day Healthcare acquired Intrepid USA’s hospice operations in Missouri and Texas. Prior to these sales, Dallas-based Intrepid USA operated more than 60 home health and hospice locations across 17 states.

Missoula community celebrates opening of Hope Hospice Center NBC-KULR, NonStop Local Billings, MT / Missoula, MT; by Taylor Richardson; 6/3/25 The Hope Hospice Center celebrated its opening with a ceremony in Missoula, marking a significant milestone for elder care in Western Montana. The new facility will provide critical end-of-life care for people across the region. The state-of-the-art center spans 15,200 square feet and offers 24-hour end-of-life services. It includes 12 private patient rooms, spaces for family visits, and areas for religious and cultural practices. Amanda Yeoman Melro, Executive Director of Partners Hope Foundation, expressed her excitement about the center. "I think it has exceeded our wildest dreams of what a hospice center could possibly be," she said. The facility was made possible through community fundraising efforts led by the Partners Hope Foundation, which raised more than $15 million. 

CMS’s Hospice Star Rating System limited by missing data Health Affairs; by Amanda C. Chen and David C. Grabowski; 6/3/25 Two-thirds of US hospices were not given a star rating when the Centers for Medicare and Medicaid Services (CMS) introduced its hospice star rating system in 2022. Since then, the share of hospices without a star rating has steadily increased, including through the most recent reporting period of 2024. This suggests that the CMS hospice star rating is having limited impact. We provide recommendations for CMS and other policy makers to improve the value for hospice patients of publicly reported star ratings.