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All posts tagged with “Hospice Provider News | Operations News | Challenges.”



Sterling Hospice home to close, expected to reopen under new ownership

07/24/26 at 03:00 AM

Sterling Hospice home to close, expected to reopen under new ownership KWQC-6, Sterling, IL; by KWQC Staff; 7/22/26 The Rock River Hospice & Home is closing Aug.1, officials announced Wednesday. The organization, which has been serving people throughout the Sauk Valley area for over 40 years, is closing due to longstanding financial challenges, officials said in a media release. “Changes in healthcare reimbursement, increasing operating costs, and other economic pressures have made it increasingly difficult for standalone hospice providers to remain financially sustainable,” officials said. However, officials said care will continue to be available in the community. 

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This global healthcare lesson could change America | part one

07/23/26 at 03:00 AM

This global healthcare lesson could change America | part one Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux with Dr. Mark Stoltenberg; 7/22/26 Some of the most innovative solutions to America's healthcare challenges aren't being developed in the world's wealthiest hospitals—they're emerging from communities with the fewest resources. What can American healthcare learn from global healthcare?  In our latest episode, Dr. Mark Stoltenberg, Harvard Medical School professor and Massachusetts General Hospital physician, joins Chris Comeaux to explore global healthcare, palliative care, hospice leadership, healthcare innovation, and the future of serious illness care in America. ... Drawing from his work leading global palliative care programs throughout Latin America, the Caribbean, Africa, and other underserved regions, he shares how resource-limited healthcare systems are pioneering solutions that can improve American healthcare, strengthen the healthcare workforce, and restore compassionate, person-centered care.

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Nevada hospice industry under scrutiny as families navigate quality care gaps

07/23/26 at 03:00 AM

Nevada hospice industry under scrutiny as families navigate quality care gaps KTNV-13 ABC, Las Vegas, NV; by Abel Garcia; 7/21/26 ... As I've continued to look into hospice care and concerns in Southern Nevada, one issue kept coming up: How do you navigate those decisions? To get a better idea, I spoke to a local family about their experience with hospice care: Mikiya Davis found herself navigating hospice care for the first time when her mother, Deborah Johnson, suffered a stroke, and Davis moved her from California to Las Vegas to care for her, herself. Davis says she eventually realized how much the quality of care, staffing, and support can vary depending on the provider. "I didn't know my rights. It was my first time on hospice, and If you don't know, you just don't know," she said. Without naming the hospices involved, Davis tells me she saw major differences between the provider she started with and the one she transferred to after just a few weeks. ...

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Mercy Hospice House renamed Garden B; some criticize lack of transparency

07/22/26 at 03:00 AM

Mercy Hospice House renamed Garden B; some criticize lack of transparency The Durango Herald, Durango, CO; by Jessica Bowman; 7/20/26 Mercy Hospice House was renamed Garden B after the for-profit arm of CommonSpirit Health Network, Health at Home, assumed responsibility for outpatient hospice services. The name change was required by state regulations, according to Wendy Hockett, the Health at Home representative who spoke with local hospice volunteers during a meeting Wednesday at the hospice offices in Three Springs. Because Mercy Hospital no longer holds Colorado's hospice license, the building can no longer legally be called a "hospice house," she said. The hospice license is now held by CommonSpirit Health at Home. The hospice team will continues to care for patients who are in one of the eight Garden B beds, but Mercy Hospital nurses, trained in both hospice and non-hospice care, will also provide bedside care, she said.

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The post-AI era of healthcare: why technology alone won’t transform care

07/22/26 at 03:00 AM

The post-AI era of healthcare: why technology alone won’t transform care Health IT Answers; by Cheryl Cruver; 7/20/26 For the better part of the last three years, healthcare has been fascinated by artificial intelligence (AI). Conferences, board meetings, and strategic plans have all focused on AI’s capacity to reshape everything from clinical documentation to revenue cycle management. At this year’s HFMA Annual Conference, however, something interesting happened. The conversation matured. The discussion was no longer about whether healthcare should adopt AI. ... Instead, healthcare leaders spent much of their time discussing something more practical and arguably more important: how organizations operationalize AI to improve patient experiences, reduce costs, and create sustainable change. 

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The impact of environment on palliative care practices and needs

07/21/26 at 03:00 AM

The impact of environment on palliative care practices and needs Europe Says | Environment; 7/19/26 Climate change is now recognised as one of the greatest public health threats globally. Rising temperatures, extreme weather events, floods, droughts, air pollution affect people living with chronic, serious, and life-limiting illnesses. Patients requiring palliative care are among the most vulnerable during environmental crises. Many depend on:

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CTOs say human alignment is key to cyber resilience

07/21/26 at 03:00 AM

CTOs say human alignment is key to cyber resilience SC World US Media | CyberRisk Alliance; by LevelBlue; 7/17/26 ... CTOs identify human misalignment as a key shortcoming in the cyber resilience strategy.CTOs believe that greater collaboration could improve the effectiveness of their cyber resilience strategies. Only slightly over one quarter (27%) say their enterprise displays very close alignment, compared with about a third who say they are very competent in areas relating to cybersecurity and cyber resilience. LevelBlue’s data indicates that 75% of CTOs (compared with 61% of the overall sample) say lack of clarity around responsibility for cyber resilience often impairs strategy. A lack of clear ownership blurs accountability, delays incident response, and disconnects cyber decisions from business risk appetite. Despite strong technical defenses, this leaves organizations more exposed.

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New easy-to-use web edition: A history of care - 250 years of American need, service and hope

07/20/26 at 03:00 AM

New easy-to-navigate web edition: A history of care - 250 years of American need, service and hope Composing Life Out of Loss, partnered with Hospice & Palliative Care Today; by Joy S. Berger; 7/20/26 Growing out of your overwhelming response to our July 4th, 2026 commemoration, we’re now releasing a new web edition of A History of Care: 250 Years of American Need, Service and Hope to carry this work forward. We invite you to use this living history—in your own setting and across our field—as we write the next chapters of care together.

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What hospices can learn from Netflix

07/16/26 at 03:00 AM

What hospices can learn from Netflix Hospice News; by Jim Parker; 7/15/26 Netflix has infiltrated many of our homes, and hospices can learn a lesson or two from that company’s history of innovation. Many commentators have held up the streaming and entertainment company as a pillar of innovation, repeatedly reinventing itself as market conditions change. The company is adept at riding the “S-curve,” which models growth and progress for a business over a period of time. To form the “S,” a company must pass through three phases: slow initial growth (the base), rapid acceleration (the middle) and eventual leveling off (the maturity phase). Hospice businesses, for profit and nonprofit, must also ride this curve to succeed. This could require stepping outside their comfort zone, according to Agrace President and CEO Lynne Sexten.

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Calendar Year (CY) 2027 Medicare Physician Fee Schedule Proposed Rule

07/16/26 at 03:00 AM

Calendar Year (CY) 2027 Medicare Physician Fee Schedule Proposed Rule CMS Newsroom; Fact Sheet; 7/14/26 paired with U.S. Department of Health and Human Services, CMS CY 2027 Payment Policies under the Physician Fee Schedule, 7/16/26; summary by guest editor Judi Lund Person On July 14, 2026, the Federal Register posted the CY 2027 Medicare Physician Fee Schedule proposed rule – CMS-1848-P. The CMS Fact Sheet on the proposed rule can be found here. While the proposed rule is 1,592 pages, there are two items of note to hospice and palliative care readers: 1) Supporting Beneficiaries Planning for Future Medical Decisions.CMS is proposing to create two new HCPCS codes to describe advance care planning (ACP) services furnished by clinical staff under the direct supervision of the billing physician or other practitioner. These new codes will more accurately distinguish and value the work done by billing practitioners from time spent by their clinical staff providing ACP services. We are further proposing that the existing ACP CPT codes 99497 and 99498 would only be used to report time personally spent by the billing practitioner. 2) RFI on Community-based Palliative Care, asking questions on eligibility for serious illness care and palliative care, the future of care management services and advanced primary care management.   

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Savings in Medicare hospice payments for care provided in nursing homes

07/16/26 at 03:00 AM

Savings in Medicare hospice payments for care provided in nursing homes U.S. HHS-OIG; Project Number OEI-02-26-00180; 7/15/26 The fixed daily rates that Medicare pays hospices for routine home care provided in a nursing home include personal care services.  However, nursing homes are already required to provide personal care services to their residents.  Paying the hospice the full routine home care rate that covers personal care services when these services are already required from the nursing home can undermine the efficiency of Medicare payments and add to the incentives that bad actors have to exploit the program.  This review will determine Medicare payments for routine home care provided to hospice beneficiaries in nursing homes, estimate potential cost savings from reducing the payment to address the inefficiency in the payment structure, and examine practices of hospices with a high percentage of their beneficiaries in nursing homes.

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When the expert becomes the daughter: lessons from my father's hospice journey

07/15/26 at 03:00 AM

When the expert becomes the daughter: lessons from my father's hospice journey Provider Insights; by Annette Lee; 7/10/26 Part 4: Leadership Lessons are often Learned at the Bedside The most meaningful leadership lessons are often learned at the bedside. During my father's sixteen-day hospice journey, I experienced hospice not as a consultant, but as a daughter. These takeaways highlight the leadership decisions, clinical practices, and compassionate moments that transformed exceptional hospice care into an unforgettable experience for our entire family. My hope is that they inspire hospice leaders to continually ask not only, "Are we providing excellent care?" but also, "How will this family remember us?"Editor's Note: Click here for an excellent table, "Hospice Leadership Lessons Learned on the Other Side," with columns for "What Our Family Experienced," "Leadership Lesson," "Action for Your Hospice." It fleshes out 16 concise, practical first-hand lessons, such as "A trusted first conversation"; "Compassion over pressure"; "Information given in manageable pieces" and more.

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Hospice should offer dignity, not deception | your turn

07/13/26 at 03:00 AM

Hospice should offer dignity, not deception | Your turn VC Star, Ventura County, CA; by Molly Corbett; 7/11/26 Not long ago, a Ventura County family called Livingston for help. Their loved one was enrolled with another hospice but had not received a visit from one of its nurses in more than three weeks. Consider what those weeks must have felt like. The family had made one of the most difficult decisions it would ever face. Instead of focusing on their loved one, they were left wondering when help would come and whether anyone was paying attention. That’s the human cost of hospice fraud and neglect. It’s not only money improperly billed to Medicare. It’s pain that may go unmanaged, calls that go unanswered and precious time consumed by fear and frustration.

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Civility requires the willingness to engage – a dispute with a neighbor revealed how much motivation matters

07/13/26 at 03:00 AM

Civility requires the willingness to engage – a dispute with a neighbor revealed how much motivation matters The Conversation; by Deborah Mower, Center for Practical Ethics; 7/2/26 ... Civility research matters for ethics education across every discipline, especially fields such as law or medicine where contentious political and moral disagreements are likely to arise. Consider, for instance, the tense conversations between healthcare professionals who disagree about whether the best course of treatment for a patient is to turn to hospice services. Civility has a role to play in the workplace, too, where people need to navigate disagreements with colleagues and also between potentially conflicting professional and legal obligations, client expectations and ethical beliefs. ... Civility isn’t the absence of disagreement, heated disagreement or even outright anger, but continued engagement in the face of and despite such emotion.

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What’s broken in American healthcare—and how to fix it | part two

07/13/26 at 12:00 AM

What’s broken in American healthcare—and how to fix it | part one Teleios Collaborative Network (TCN); podcast by Chris Comeaux with Dr. Don Berwick; 7/8/26What if the greatest challenge facing American healthcare isn’t a lack of innovation—but a system that rewards the wrong incentives? In this compelling new episode of TCNtalks / Anatomy of Leadership, Chris Comeaux sits down with Dr. Don Berwick—former Administrator of the Centers for Medicare & Medicaid Services (CMS), co-founder of the Institute for Healthcare Improvement (IHI), and one of the most respected voices in healthcare quality—to discuss the forces shaping healthcare today and what leaders can do to change its future.

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An end-of-life care approach defining a new standard of care

07/11/26 at 03:00 AM

An end-of-life care approach defining a new standard of careJAMDA; by David N. Hoffman; 6/26The Institute for Healthcare Improvement (IHI) Leadership Alliance established an End-of-Life Care/Ending-Life Care Accelerator to define a continuum of care for patients as they progress from curative care, to palliative care, to hospice care, to final care planning, including ending life care interventions such as Medical Aid in Dying (MAiD), Voluntarily stopping eating and drinking (VSED), and palliative sedation. This accelerator defined as its goal the task of breaking down barriers between care providers which has been illuminated by research recently conducted by the Completed Life Initiative (CLI). CLI’s research efforts in this area started with an ongoing examination of nationwide hospice organization policies to provide referral for active intervention at the end of life. That effort was refocused on the widespread noncompliance of California and Washington state hospice organizations with a state law requirement to post on the organizations website a list of interventions made available by the hospice organization.

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What’s broken in American healthcare—and how to fix it | part one

07/09/26 at 03:00 AM

What’s broken in American healthcare—and how to fix it | part one Teleios Collaborative Network (TCN); podcast by Chris Comeaux with Dr. Don Berwick; 7/8/26What if the greatest challenge facing American healthcare isn’t a lack of innovation—but a system that rewards the wrong incentives? In this compelling new episode of TCNtalks / Anatomy of Leadership, Chris Comeaux sits down with Dr. Don Berwick—former Administrator of the Centers for Medicare & Medicaid Services (CMS), co-founder of the Institute for Healthcare Improvement (IHI), and one of the most respected voices in healthcare quality—to discuss the forces shaping healthcare today and what leaders can do to change its future.

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Hospitals confront nursing opposition to AI

07/08/26 at 03:00 AM

Hospitals confront nursing opposition to AI HFMA; by Rich Daly; 7/7/26 Health systems’ adoption of artificial intelligence to improve productivity increasingly is meeting opposition from their nursing staff. Nurse opposition to AI has become most visible in nurse strikes, where limits and guardrails on AI deployment for clinical and administrative uses have emerged. Sixty-five percent of hospitals reported using AI or predictive models integrated with their electronic health records (EHRs) in 2023, according to a recent study. But nurse distrust of the technology was seen in a 2024 National Nurses United survey of 2,300 registered nurses, which found that 60% of respondents did not trust their employers to prioritize patient safety when implementing AI.

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As AI listens to patients, physicians face new questions

07/07/26 at 03:00 AM

As AI listens to patients, physicians face new questions Medscape; by Michael Waldholz; 6/22/26 Like much of modern life, medicine is rapidly being reshaped by AI. The fastest-growing — and potentially most consequential — application in healthcare is a technology known as “ambient intelligence.” ... According to a new report from the Peterson Health Technology’s AI Taskforce, “There is no technology in recent memory that has been adopted more enthusiastically by clinicians or has scaled up so uncharacteristically fast, absent a regulatory mandate.” But with the enthusiasm comes concern. The AI scribe field is unregulated, so an application’s accuracy isn’t being independently monitored. In one recent study, researchers reported scribes produced inaccuracies that the authors say will require “vigilance.” 

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How to build trust in a new team and establish psychological safety--fast

07/07/26 at 03:00 AM

How to build trust in a new team and establish psychological safety - fast TylerHayden.com; by Tyler Hayden; 7/6/26 Psychological safety is one of the most talked-about concepts in modern leadership — and one of the least understood in practice. Most leaders know they’re supposed to create it. Far fewer know what it actually looks like when it’s missing, what it feels like when it’s present, or how to build it deliberately and quickly when the clock is ticking and the stakes are real. This post is for those leaders. The ones stepping into a new team, a skeptical room, or a group that’s been burned before — and who need more than theory. ...

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Hospice in the spotlight – audits, PEPPER, and patient autonomy

07/06/26 at 03:00 AM

Hospice in the spotlight – audits, PEPPER, and patient autonomy RACmonitor; by Ronald Hirsch, MD, FACP, ACPA-C, CHCQM, CHRI; 7/1/26 .. why talk hospice now? Because it seems to be hospice’s time to be in the spotlight. ... Last week you likely heard about a big U.S. Department of Justice (DOJ) $6.5 billion fraud takedown. Included in that was another hospice fraud scheme that included a funeral home employee who sold information on recently deceased people to a fraudster who then submitted claims for hospice services that were never provided. ...Then, the Centers for Medicare & Medicaid Services (CMS) has released the Program for Evaluating Payment Patterns Electronic Report (PEPPER) for hospice organizations. And to top it off, the U.S. Department of Health and Human Services (HHS) Office of Inspector General (OIG) released an audit of hospice claims finding that Medicare paid over $255 million for patients who were not eligible for hospice care. ...

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Errors in billing in the United States may result in severe civil or even criminal penalties

07/06/26 at 03:00 AM

Errors in billing in the United States may result in severe civil or even criminal penalties Spilman Thomas & Battle; by Christopher R. Arthur, William S. Thompson; 7/1/26 The United States Department of Justice (DOJ) has ratcheted up its efforts to pursue actions against corporations, healthcare entities, and individuals, including physicians, for false Medicare or Medicaid billing and COVID-19-related loans. ... As part of this announcement, the Centers for Medicare and Medicaid Services (CMS) suspended 1,079 providers and revoked billing privileges for 1,403 providers. ... In addition to allowing the United States to pursue perpetrators of fraud on its own, the FCA allows private citizens to file suits on behalf of the government (called “qui tam” suits) against those who have defrauded the government. In the healthcare realm, these suits are often filed by disgruntled employees and patients, but can also be brought by competitors. ...

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Expose Hospice Los Angeles County fraud now—whistleblowers guide

07/06/26 at 02:00 AM

Expose Hospice Los Angeles County fraud now—whistleblowers guide News Daily; by Simone Barbon; 7/3/26 Hospice Los Angeles County fraud cases have drawn national attention in 2026, and whistleblowers supplied the first usable evidence that turned audits into arrests. Their reports documented phantom patients, stolen identities, and providers billing Medi-Cal and Medicare for care never delivered. Recent enforcement actions show how those tips translated into criminal charges and committee hearings.

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CMS creates new health tech office to lead interoperability efforts, digital products

07/02/26 at 03:10 AM

CMS creates new health tech office to lead interoperability efforts, digital products Fierce Healthcare; by Heather Landi; 6/15/26 The Centers for Medicare and Medicaid Services (CMS) aims to play a bigger role in health tech modernization efforts, including leading interoperability initiatives. The agency created a new Office of Health Technology and Products (OHTP) to provide "enterprise leadership and oversight for CMS healthcare technology modernization, digital products and transformation of platforms and services supporting Medicare, Medicaid, the Children's Health Insurance Program (CHIP), and other CMS-administered programs," according to a notice in the Federal Register published on June 11. The new health tech-focused office will work in close coordination with the CMS Chief Information Officer (CIO) and will lead enterprise strategy for artificial intelligence, interoperability, digital product development, Medicare.gov, provider directories and claims system modernization, according to the notice. The office consists of eight divisions and the notice lists more than 90 responsibilities.Editor's Note: Examine the detailed Federal Register's "Statement of Organization, Functions, and Delegations of Authority"

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Hospice sues Medicare over denied claims worth over $1 million

07/02/26 at 03:00 AM

Hospice sues Medicare over denied claims worth over $1 million Bloomberg Law; by Ganny Belloni; 7/1/26 An Arizona hospice group is suing Medicare alleging the program arbitrarily denied hundreds of claims for palliative care services. The lawsuit filed Tuesday in the US District Court for the Northern District of Texas by Infinity Hospice Care claims that the Centers for Medicare & Medicaid Services, through its private claims processor, denied over 200 claims for hospice services worth over $1 million after audits found the services didn’t meet the Medicare Administrative Contractor’s payment criteria. [Full access may be limited by a paywall.]

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