Literature Review

All posts tagged with “Hospice Provider News | Operations News | Challenges.”



CMS hospice payment suspensions slamming vendors

08/24/26 at 03:00 AM

CMS hospice payment suspensions slamming vendors Hospice News; by Jim Parker; 8/21/26 ... CMS earlier this year began suspending Medicare payments to hundreds of hospices allegedly due to suspected fraud. ... Evidence indicates that some legitimate hospices were caught up in the dragnet due to patients being discharged for valid reasons, such as a revocation of the benefit, moving out of a provider’s service area or transfer to another hospice. ... These regulatory actions have had a ripple effect on vendors, according to a DME company CEO that spoke to Hospice News on background. “These hospice agencies are being suspended. They’re not getting paid,” the DME CEO told Hospice News. “If they’re not getting paid, their employees are not getting paid. DME providers like us are not getting paid. Pharmacies are not getting paid. Any other contractor they have is not getting paid.” This has placed some vendor businesses in peril, and some of them have been considering layoffs of their own, another DME provider ... told Hospice News, “We’ve been trying to keep everybody on board, keep them employed, keep them paid for as long as we possibly can.”

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Getting accurate AI insights securely with a certified HIPAA data access layer

08/21/26 at 03:00 AM

Getting accurate AI insights securely with a certified HIPAA data access layer CDATA; by Mohammed Mohsin Turki; 8/18/26 If your organization creates, receives, maintains, or transmits protected health information (PHI), it inherits HIPAA’s compliance obligations. That’s true the moment PHI flows to an AI system or agent instead of the staff who used to handle it, whether that AI is a pilot, a proof of concept, or a model that’s “just reading” records. Most healthcare AI projects stall at the same point. The data still lives in systems that were never built with AI access in mind. A HIPAA-compliant AI data access layer fixes that before the model ever sees ePHI. This blog covers how to choose a HIPAA-compliant AI data access layer that keeps insights accurate, plus the new risks AI adds that older security programs miss. 

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When a hospice patient comes to the hospital

08/19/26 at 03:00 AM

When a hospice patient comes to the hospitalICD10monitor; by Tiffany Ferguson, LMSW, CMAC, ACM; 8/17/26 A recent question was posed related to “What happens when a hospice enrolled patient returns to the hospital for emergency or hospital care?” Aside from the initial questions such as “did we even know this patient was on hospice when they roll through the emergency room, or why did they come back to the hospital? The next question may evolve to the following: is the treatment still involving care congruent with the patient’s hospice care plan or has the patient/representative elected to revoke their hospice services? Understanding these distinctions is increasingly important for case management, utilization review, registration, revenue cycle, and especially hospital clinical teams.

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4 things healthcare leaders should do before their next AI rollout

08/18/26 at 03:00 AM

4 things healthcare leaders should do before their next AI rollout Forbes; by Amanda Eisel; 7/31/26 ​Talk to enough leaders across healthcare right now and you'll hear the same pattern. Someone raises the topic of AI. The room leans forward. Pilots are funded and launched. Six months later, the honest postmortem says some version of the same thing: The technology worked, but the adoption didn't. The gap is human, not technical. And in healthcare, where sensitive data and regulated workflows raise the stakes on every decision, that gap doesn’t just slow a rollout. It costs trust that takes years to rebuild. Healthcare doesn’t need more AI. It needs a people-led strategy that comes before the technology decision, not after it. ...

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How SNF upper payment limits can hurt hospices

08/18/26 at 02:00 AM

How SNF upper payment limits can hurt hospices Hospice News; by Brandyn Simmons; 8/17/2 When it comes to healthcare — especially if it involves Medicare or Medicaid — one solution can lead to new problems. The Upper Payment Limit (UPL) program is no exception to this rule. Across the spectrum in healthcare, Medicaid reimbursements have typically been inadequate in covering all expenses for patient care. This is where the UPL comes in. Under this initiative, providers such as skilled nursing facilities (SNF) can receive a gap payment through Medicare to make up the difference. While this is a boon for SNFs, this can become a major headache for many hospice companies across the United States. ...

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Key trends and implications in healthcare AI adoption

08/13/26 at 03:00 AM

Key trends and implications in healthcare AI adoption FTI Consulting; 8/11/26... In partnership with Healthcare Information and Management Systems Society (“HIMSS”), FTI Consulting conducted a detailed assessment of health system perspectives1 and AI utilization to better understand how organizations are navigating this rapidly evolving landscape and where meaningful value is actually being realized. ... Figure 1: Three-Quarters of Healthcare Leaders Believe AI Will Fundamentally Change Care Delivery in the Next Few Years; Many Also Believe AI Has the Potential To Materially Reduce the Costs of Delivering Healthcare. ...Figure 2: What Are the Most Important Objectives Driving Your Organization’s Investments in Artificial Intelligence Technologies? ...Figure 3: Thinking About the Areas in Which Your Organization Has Implemented AI, Which Have Delivered the Strongest Results in Helping You Achieve Each of the Following Objectives? ... Figure 4: Example Value Prioritization Framework for AI Implementation in Healthcare Source: FTI Consulting ...

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Home health aide pay 2026: $17.36/hr average, top states & policy threat to your paycheck

08/13/26 at 02:00 AM

Home health aide pay 2026: $17.36/hr average, top states & policy threat to your paycheck Unfinished Man; by Rasha; 8/11/26 The average home health aide makes $36,120 a year, or $17.36 an hour — but pay varies widely by state, setting, and a proposed federal rule change. You search “home health aide salary” and get three different numbers. The Bureau of Labor Statistics says one thing, Payscale says another, and the Labor Department median sits somewhere in between. Which one do you trust? ... Some aides earn barely above the federal minimum wage of $7.25 an hour. Others clear $20 an hour. And right now, there’s a policy fight happening that could change everything about how this job pays.

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[England] 'Magical' hospice unit opens after £16m revamp

08/12/26 at 03:00 AM

[England] 'Magical' hospice unit opens after £16m revamp BBC News, West Yorkshire, England; by Cara Thorpe and Jack Conlon; 8/4/26  A new hospice facility which aims to "transform" the care given to patients and their families has opened its doors in West Yorkshire. The £15.8m inpatient unit at Overgate Hospice in Elland has taken two years to build after a previous eight years of planning. ... The new hospice building includes:

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MatrixCare publishes their list of 2026 CAHPS Honors Elite and Honors Award winners

08/12/26 at 02:00 AM

MatrixCare releases list of 2026 CAHPS Honors Elite and Honors Award winners MatrixCare, by ResMed; retrieved from the MatrixCare website on 8/11/26 MatrixCare (a ResMed company) released its 2026 CAHPS Honors and Honors Elite Award winners, recognizing home health and hospice organizations whose patient/family satisfaction scores exceeded MatrixCare's own national benchmark — a distinction limited to agencies that use MatrixCare as their CAHPS survey vendor. This is not a ranking among all roughly 6,850 Medicare-certified hospices nationwide, so many excellent agencies using other vendors simply aren't eligible to appear. Congratulations to all organizations listed, especially the approximately 70 that reached the top "Honors Elite" tier.

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Concordia Hospice of Washington Donnell House closes

08/06/26 at 03:00 AM

Concordia Hospice of Washington Donnell House closes Observer-Reporter, Washington, PA; by Karen Mansfield; 8/3/26 For nearly 25 years, Concordia Hospice of Washington Donnell House has helped patients and their families through life’s hardest moments. Now, the hospice facility in Washington has closed its doors. “Concordia Hospice of Washington can confirm that inpatient hospice services are no longer being provided at the Donnell House,” the company said in a statement. “This change reflects a continuing decline in the need for inpatient hospice care as more patients and families choose to receive hospice services in the comfort of home, supported by advances in community-based care.” The hospice team continues to provide in-home care and support to patients and families throughout the region, according to a spokesman.

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From ethics to trust: strategic guardrails for safe, secure, effective AI in healthcare

08/04/26 at 03:00 AM

From ethics to trust: strategic guardrails for safe, secure, effective AI in healthcareMedCity News; by Luk Arbuckle; 8/3/26Ethical AI and trustworthy AI frameworks should be table stakes for healthcare and life sciences organizations seeking to innovate with AI. There’s more attention, more skepticism and more pressure to get AI right, especially knowing these applications can impact patient lives. As AI becomes more integrated into drug development and clinical workflows, leaders across healthcare and life sciences are therefore expected to demonstrate ethical stewardship and technical competence to instill trust and protect patients. That’s why ethical AI and trustworthy AI frameworks should be table stakes for healthcare and life sciences organizations seeking to innovate with AI. ... Together, they allow teams to answer two critical, pressure-tested questions: what risks are associated with this AI application, and are we capable of mitigating them?

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Voices: Ryan Krout, PharmD, Vice President of Clinical Account Management, Dragonfly Health

08/03/26 at 03:00 AM

Voices: Ryan Krout, PharmD, Vice President of Clinical Account Management, Dragonfly HealthHospice News; by Mick Stahlberg; 6/30/26 In this Voices interview, Ryan Krout, Vice President of Clinical Account Management at Dragonfly Health, shares how his role has evolved within the newly unified organization, why connected data matters for hospice operators and how unified care models will shape the year ahead.

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Why traditional primary care fails frail elders and the future need for specialized models | part two

08/03/26 at 12:00 AM

Why traditional primary care fails frail elders and the future need for specialized models | part one Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux with Dr. Bethany Snider; 7/29/26 Traditional primary care wasn't designed for today's frail elders—and that gap may be one of healthcare's greatest challenges. As America's population ages, healthcare leaders face an urgent question: Is the traditional primary care model enough to care for frail older adults with complex medical, functional, and social needs?  In Part One of this thought-provoking conversation, Chris Comeaux welcomes Dr. Bethany Snider, Chief Medical Officer of Everent Health, to explore why the future of serious illness care requires a fundamentally different approach. Together, they unpack the emerging concept of the frail elder practice—a longitudinal, interdisciplinary model that extends beyond office visits to meet patients where they are, both physically and emotionally.

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Why traditional primary care fails frail elders and the future need for specialized models | part one

07/30/26 at 03:00 AM

Why traditional primary care fails frail elders and the future need for specialized models | part one Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux with Dr. Bethany Snider; 7/29/26 Traditional primary care wasn't designed for today's frail elders—and that gap may be one of healthcare's greatest challenges. As America's population ages, healthcare leaders face an urgent question: Is the traditional primary care model enough to care for frail older adults with complex medical, functional, and social needs?  In Part One of this thought-provoking conversation, Chris Comeaux welcomes Dr. Bethany Snider, Chief Medical Officer of Everent Health, to explore why the future of serious illness care requires a fundamentally different approach. Together, they unpack the emerging concept of the frail elder practice—a longitudinal, interdisciplinary model that extends beyond office visits to meet patients where they are, both physically and emotionally.

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Las Vegas Hospice booted from Medicare over ties to sanctioned provider

07/30/26 at 03:00 AM

Las Vegas Hospice booted from Medicare over ties to sanctioned provider Hoodline; by Christopher Kim; 7/29/26 OneCare Hospice, LLC has been kicked out of Medicare after a federal administrative law judge upheld a government move to cut off the Las Vegas company, not because its own claims were found fraudulent, but because of its legal ties to another Nevada hospice that had already lost its billing privileges. On top of the revocation, OneCare is staring at a 10-year Medicare reenrollment bar and a spot on the Centers for Medicare & Medicaid Services’ Medicare preclusion list. The decision, issued July 9 after OneCare appealed the earlier agency action, found that federal officials were within their rights to pull OneCare’s enrollment.

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Grant supports hospice and home care in Juneau

07/30/26 at 02:00 AM

Grant supports hospice and home care in Juneau Juneau Empire, Juneau, AK; by Juneau Empire Staff; 7/29/26 A funding boost has provided a lifeline for home health and hospice care in Juneau. The Foundation for End of Life Care provided a $21,643 grant to Bartlett Regional Hospital to support critical equipment and staff training needs for home health and hospice patients and families. Bartlett Regional Hospital controller Andrew Erikson said Home Health and Hospice at Bartlett has relied on a medical equipment distributor to provide essential equipment for home health and hospice patients.

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6th Cir. vacates district court ruling against Medicare hospice

07/29/26 at 02:00 AM

6th Cir. vacates district court ruling against Medicare hospice Bloomberg Law; by Ganny Belloni; 7/26/26 

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Hospice care helps patients stay connected to themselves

07/28/26 at 03:00 AM

Hospice care helps patients stay connected to themselves  Portland Press Herald; by Carol Weir; 7/27/26We must look past the fraud and incompetence of a few bad actors and recognize the vital role played by trusted, dedicated hospice providers. [Story about caring for 14-year-old boy Jacob] I share this story because I feel strongly that hospice care in America has been dealt a rough hand recently. Outlier examples of fraud and abuse in the news overshadow the exceptional, professional, compassionate and personalized care hospice programs provide day in and day out. Without a doubt, bad actors should be eradicated from the Medicare program, and government oversight reforms are needed ... No legitimate or credible providers dispute that. But we must not lose sight of the quality care patients like Jacob are receiving from skilled, reliable, warm, nurturing and empathetic hospice teams in every corner of our country.

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What Cleveland can teach us about aging with dignity: Robert Phillips-Plona

07/28/26 at 02:00 AM

What Cleveland can teach us about aging with dignity: Robert Phillips-Plona Cleveland.com, Cleveland, OH; by guest columnist Robert Phillips-Plona, director of facilities for Reserve Care; 7/26/26 During my career, I have had the privilege of working in -- as well as participating in creating --hospice care environments in Northeast Ohio. ... These spaces evolved over time as the needs of patients, families and staff changed. Each space and project looked different. The integration of technology that supported, but did not distract from, the human experience of patients, their loved ones and caregivers offered new challenges. Community needs changed. But one thing remained constant: People deserve dignity, comfort and compassion during life's most difficult moments. As Cleveland's population continues to age, conversations around health care often focus on hospital capacity, staffing shortages and rising medical costs. Those challenges matter, but we also need to ask a different question: How do we create environments where people can age and die with dignity?

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Navigating AI & change management: the evolving landscape of leadership in the age of continuous disruption

07/27/26 at 03:00 AM

Navigating AI & change management: the evolving landscape of leadership in the age of continuous disruption Recruit-Talent.com | Leadership & Management; 7/24/26|... The Dawn of AI Change Leadership: Redefining Transformation AI change leadership is defined as the practice of facilitating the adaptation of individuals, teams, and entire organizations to the relentless pace of AI-driven transformation. Unlike traditional change management, which typically focuses on discrete initiatives with defined endpoints, AI change leadership grapples with ongoing technological disruption, the dynamic evolution of workforce skills, the complex interplay of human-AI collaboration, and escalating concerns surrounding trust and ethical implications. For decades, leadership research has underscored a fundamental tension inherent in successful change: the coexistence of stability and change. ... However, AI change leadership fundamentally disrupts this established paradigm. 

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This global healthcare lesson could change America | part two

07/27/26 at 12:00 AM

This global healthcare lesson could change America | part one Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux with Dr. Mark Stoltenberg; 7/22/26 Some of the most innovative solutions to America's healthcare challenges aren't being developed in the world's wealthiest hospitals—they're emerging from communities with the fewest resources. What can American healthcare learn from global healthcare?  In our latest episode, Dr. Mark Stoltenberg, Harvard Medical School professor and Massachusetts General Hospital physician, joins Chris Comeaux to explore global healthcare, palliative care, hospice leadership, healthcare innovation, and the future of serious illness care in America. ... Drawing from his work leading global palliative care programs throughout Latin America, the Caribbean, Africa, and other underserved regions, he shares how resource-limited healthcare systems are pioneering solutions that can improve American healthcare, strengthen the healthcare workforce, and restore compassionate, person-centered care.

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Sterling Hospice home to close, expected to reopen under new ownership

07/24/26 at 03:00 AM

Sterling Hospice home to close, expected to reopen under new ownership KWQC-6, Sterling, IL; by KWQC Staff; 7/22/26 The Rock River Hospice & Home is closing Aug.1, officials announced Wednesday. The organization, which has been serving people throughout the Sauk Valley area for over 40 years, is closing due to longstanding financial challenges, officials said in a media release. “Changes in healthcare reimbursement, increasing operating costs, and other economic pressures have made it increasingly difficult for standalone hospice providers to remain financially sustainable,” officials said. However, officials said care will continue to be available in the community. 

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Nevada hospice industry under scrutiny as families navigate quality care gaps

07/23/26 at 03:00 AM

Nevada hospice industry under scrutiny as families navigate quality care gaps KTNV-13 ABC, Las Vegas, NV; by Abel Garcia; 7/21/26 ... As I've continued to look into hospice care and concerns in Southern Nevada, one issue kept coming up: How do you navigate those decisions? To get a better idea, I spoke to a local family about their experience with hospice care: Mikiya Davis found herself navigating hospice care for the first time when her mother, Deborah Johnson, suffered a stroke, and Davis moved her from California to Las Vegas to care for her, herself. Davis says she eventually realized how much the quality of care, staffing, and support can vary depending on the provider. "I didn't know my rights. It was my first time on hospice, and If you don't know, you just don't know," she said. Without naming the hospices involved, Davis tells me she saw major differences between the provider she started with and the one she transferred to after just a few weeks. ...

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This global healthcare lesson could change America | part one

07/23/26 at 03:00 AM

This global healthcare lesson could change America | part one Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux with Dr. Mark Stoltenberg; 7/22/26 Some of the most innovative solutions to America's healthcare challenges aren't being developed in the world's wealthiest hospitals—they're emerging from communities with the fewest resources. What can American healthcare learn from global healthcare?  In our latest episode, Dr. Mark Stoltenberg, Harvard Medical School professor and Massachusetts General Hospital physician, joins Chris Comeaux to explore global healthcare, palliative care, hospice leadership, healthcare innovation, and the future of serious illness care in America. ... Drawing from his work leading global palliative care programs throughout Latin America, the Caribbean, Africa, and other underserved regions, he shares how resource-limited healthcare systems are pioneering solutions that can improve American healthcare, strengthen the healthcare workforce, and restore compassionate, person-centered care.

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The post-AI era of healthcare: why technology alone won’t transform care

07/22/26 at 03:00 AM

The post-AI era of healthcare: why technology alone won’t transform care Health IT Answers; by Cheryl Cruver; 7/20/26 For the better part of the last three years, healthcare has been fascinated by artificial intelligence (AI). Conferences, board meetings, and strategic plans have all focused on AI’s capacity to reshape everything from clinical documentation to revenue cycle management. At this year’s HFMA Annual Conference, however, something interesting happened. The conversation matured. The discussion was no longer about whether healthcare should adopt AI. ... Instead, healthcare leaders spent much of their time discussing something more practical and arguably more important: how organizations operationalize AI to improve patient experiences, reduce costs, and create sustainable change. 

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