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All posts tagged with “Clinical News | Quality.”



How Avow Hospice used triage to boost quality, reduce turnover

04/30/24 at 03:00 AM

How Avow Hospice used triage to boost quality, reduce turnoverHospice News; by Jim Parker; 4/26/24Avow Hospice has implemented a triage system that has resulted in improved quality scores and reduced turnover. The Florida-based provider uses an acuity system that draws data from its electronic medical record (EMR) system to help stratify patients based on their most likely immediate needs. To complement these efforts, Avow also revamped its approach to night time and weekend visits, Rebecca Gatian, COO of Avow Hospice, said at the National Hospice and Palliative Care Organization’s Virtual Interdisciplinary Conference. 

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Generative AI is supposed to save doctors from burnout. New data show it needs more training

04/29/24 at 03:00 AM

Generative AI is supposed to save doctors from burnout. New data show it needs more trainingSTAT+; by Casey Ross; 4/25/24After stratospheric levels of hype, early evidence may be bringing generative artificial intelligence down to Earth. A series of recent research papers by academic hospitals has revealed significant limitations of large language models (LLMs) in medical settings, undercutting common industry talking points that they will save time and money, and soon liberate clinicians from the drudgery of documentation.

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Quality in Motion: Acting on the CMS National Quality Strategy

04/26/24 at 03:30 AM

Quality in Motion: Acting on the CMS National Quality Strategy CMS - Centers for Medicare & Medicaid Services; 4/22/24In 2022, the Centers for Medicare & Medicaid Services (CMS) launched the CMS National Quality Strategy (NQS), a plan aimed at improving the quality and safety of health care for everyone, with a special focus on people from underserved and under-resourced communities. ... The CMS National Quality Strategy has four priority areas, each with two goals. This action plan provides details on how CMS is putting these eight goals into action.

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Hospice handoffs may lower odds of Medicare denials

04/22/24 at 02:00 AM

Hospice handoffs may lower odds of Medicare denials Medscape, by Lara Salahi; 4/29/24Clearer communication between primary care clinicians and hospice providers may decrease the number of denied Medicare approvals for end-of-life treatment, according to a small study presented on April 18 at the American College of Physicians Internal Medicine Meeting 2024. Tyler Haussler, MD, acting medical director at  Brookestone Home Health & Hospice in Carney, Nebraska, said he conducted the study. ... CMS requires a "face-to-face encounter" between a physician and hospice caregiver to communicate clinical findings and determine the patient's terminal status. Missing or incomplete documentation of a patient's medical condition remains one of the main reasons the agency denies hospice coverage. 

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Potential CMS measure shows divide over quality training standards

04/16/24 at 03:00 AM

Potential CMS measure shows divide over quality training standards Modern Healthcare, by Mari Devereaux; 4/12/24 Hospitals may soon be required to provide set quality training to staff as part of a Medicare reporting program, but health systems and advocacy organizations are split on whether the standardization of quality-related skill sets is necessary to improve patient care.

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New study calls home health star ratings into question

04/12/24 at 03:00 AM

New study calls home health star ratings into question McKnights Home Care, by Adam Healy, 4/11/24A comparison of agency-reported functional measures and claims-based hospitalization measures raises doubts about the value of star ratings as a means of evaluating home health agency (HHA) quality. The study, published Wednesday in JAMA Network Open, analyzed differences between claims-based and agency-reported outcomes for nearly 23 million patient episodes before and after the introduction of the star ratings system to compare changes over time. 

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Medicine—Both a Science (Care) and an Art (CARE)

04/09/24 at 03:00 AM

Medicine—Both a Science (Care) and an Art (CARE) JAMA Network - Viewpoint; by Theodore J. Strange, MD and Mario R. Castellanos, MD; 4/3/24In the current era, health care is increasingly characterized by the integration of big data, predictive analytics, medical devices, and artificial intelligence. These technological advancements have undoubtedly transformed the landscape of medical care, offering unprecedented precision and efficiency in diagnosis and treatment. Yet, amidst this surge of scientific innovation, the timeless art of medicine (compassion and caring) remains a foundational aspect of patient-centered health care ... The acronym CARE (compassion, assistance, respect, and empathy) encapsulates these enduring values. ... In a world increasingly driven by data and algorithms, these qualities foster a trusting and supportive relationship between health care professionals and patients, thereby enhancing the healing process and enriching the overall health care experience.

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Elevating quality, outcomes, and patient experience through Value-Based Care: CMS Innovation Center’s Quality Pathway

04/04/24 at 03:00 AM

Elevating quality, outcomes, and patient experience through Value-Based Care: CMS Innovation Center’s Quality PathwayNEJM Catalyst; by Susannah M. Bernheim, MD, MHS; Noemi Rudolph, MPH; Jacob K. Quinton, MD, MPH; Julia Driessen, PhD; Purva Rawal, PhD; and Elizabeth Fowler, PhD, JD; 4/3/24The U.S. Center for Medicare and Medicaid Innovation is launching a new Quality Pathway to elevate patient-centered quality goals in the design and evaluation of alternative payment models. The Quality Pathway will align model design around quality goals; elevate outcomes and experience measures, particularly patient-reported outcomes; and ensure that evaluations have the ability to assess the impact of models on primary quality goals. These determinations will help the Innovation Center make critical decisions about which models to scale or expand in the pursuit of improving the quality of care for people with Medicare and Medicaid.

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What home health providers need to know about the Medicare TPE Audit Process

04/04/24 at 03:00 AM

What home health providers need to know about the Medicare TPE Audit ProcessHome Health Care News, by Joyce Famakinwa;  4/2/24... TPE is a medical review program that began for the home health and hospice settings in December 2017. The goal of the program is to weed out improper payments by zeroing-in on providers with high claims denial rates or unusual billing practices. ... TPE has three pillars. Target refers to errors or mistakes that are identified through data in comparison to providers or peers. Probe is the examination of 20 to 40 claims. ... Education means helping providers reduce claim denials and appeals through one-on-one individualized education.

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Hospice providers serving assisted living residents: Association of higher volume with lower quality

04/01/24 at 03:00 AM

Hospice providers serving assisted living residents: Association of higher volume with lower qualityJournal of American Geriatrics Society; by Wenhan Guo MS, MA, Helena Temkin-Greener Phd, Brian E. McGarry PT, PhD; 3/27/24Background: Assisted living (AL) community caregivers are known to report lower quality of hospice care. However, little is known about hospice providers serving AL residents and factors that may contribute to, and explain, differences in quality. We examined the association between hospice providers' AL patient-day volume and their quality ratings based on Hospice Item Set (HIS) and Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Surveys.

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Hospice & Palliative Care Handbook: Quality, Compliance, and Reimbursement, 4th Edition

03/29/24 at 03:00 AM

Hospice & Palliative Care Handbook: Quality, Compliance, and Reimbursement, 4th Edition McGraw Hill - Access APN; textbook by Tina M. Marrelli and Jennifer Kennedy; 3/28/24 “Hospice & Palliative Care Handbook, Fourth Edition, is an invaluable resource for timely hospice regulatory and compliance information, documentation, care planning, and case management. It provides clear guidance for hospice managers, clinicians, and interdisciplinary group members. I have utilized Tina Marrelli’s home health and hospice handbooks to support training new clinical staff and students for decades and consider these resources to be the gold standard.” – Kimberly Skehan, MSN, RN, HCS-D, COS-C, Vice President of Accreditation - Community Health Accreditation Partner

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Private equity more common in Massachusetts health care

03/28/24 at 03:00 AM

Private equity more common in Massachusetts health care: Steward crisis has state on hunt for possible legislative response 22 News WWLP.com; by Ashley Shook, Alison Kuznitz, Chirs Lisinski; 3/26/24 The pressure points inflicted by private equity ownership in health care extend far beyond Steward Health Care, and lawmakers have a long menu of policy reforms they can consider to erect new guardrails in a changing environment, experts said Monday. Pushed into public-facing action after a long-simmering financial crisis at Steward burst into public view this year, lawmakers convened a public hearing to explore how deeply private equity has taken root in the Bay State’s health care system and what policymakers should do to prevent harm to patient care. 

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Regulatory reference links for home health care, hospice and durable medical equipment

03/26/24 at 03:00 AM

Regulatory reference links for home health care, hospice and durable medical equipment National Association for Home Care & Hospice; per email 3/25/24 Includes reference descriptions and links to the following:

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Improving the Quality of Quality Metrics

03/26/24 at 03:00 AM

Improving the Quality Of Quality Metrics Health Affairs; by Aditya Narayan, Bob Kocher, and Nirav R. Shah; 3/19/24... The landscape of health care quality measures is dynamic, reflecting efforts to enhance patient care, safety, and outcomes. These measures are developed and reimbursed by a variety of stakeholders, including government agencies such as the Centers for Medicare and Medicaid Services (CMS), health care organizations, and independent bodies such as the National Quality Forum and the Agency for Healthcare Research and Quality (AHRQ). The development process involves rigorous research, stakeholder engagement, and consensus-building to ensure measures are evidence-based, applicable across different health care settings, and meaningful to patient care.Editor's Note: Read and share this informative, big-picture article about the evolution of healthcare's quality metrics, its tools, and best practices. 

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Top 10 patient safety threats of 2024: Helping new clinicians, maternal care barriers, AI, and more

03/25/24 at 03:00 AM

Top 10 patient safety threats of 2024: Helping new clinicians, maternal care barriers, AI, and more Chief Healthcare Executive, by Ron Southwick; 3/21/24 When ECRI unveiled its list of the leading threats to patient safety for 2024, some items are likely to be expected, such as physician burnout, delays in care due to drug shortages or falls in the hospital. However, ECRI, a nonprofit group focused on patient safety, placed one item atop all others: the challenges in helping new clinicians move from training to caring for patients. ... ECRI’s top 10 threats to patient safety for 2024: 

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Reducing adverse events with clinical audit

03/21/24 at 03:00 AM

Reducing adverse events with clinical audit Healthcare Connection; by Annette Schandl, George Bezzerides, Erin Meyer; 3/19/24 Patient safety is at the core of healthcare. Yet, clinical audits remain underrepresented on many healthcare organizations’ internal audit plans. ... Planning clinical audits: A checklist ...

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Preventing adverse drug events in hospice care

03/18/24 at 03:00 AM

Preventing adverse drug events in hospice care Hospice News, by Holly Vossel; 3/15/24 Documentation errors and a fragmented health system pose the greatest risks for adverse drug events among hospices. ... Evaluating these risks involves having solid medication reconciliation processes in place — both at the time of a patient’s admission and throughout their end-of life care experience, according to Mary Lynn McPherson, professor and executive program director of advanced post-graduate education in palliative care at the University of Maryland’s School of Pharmacy. McPherson also serves on the board of the American Academy of Hospice and Palliative Medicine (AAHPM).

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79 best hospitals for patient experience, safety: Healthgrades

03/14/24 at 03:00 AM

79 best hospitals for patient experience, safety: Healthgrades Becker's Clinical LeadershipHealthgrades recognized 832 hospitals with its 2024 Patient Safety Excellence Awards and Outstanding Patient Experience Award. Only 79 of those hospitals received both awards. The dual recipients spanned 27 states. Texas had the most dual recipients with 13 honorees — including four Baylor Scott and White Health and four Houston Methodist hospitals. [Click here for] the 79 hospitals that received both Patient Safety Excellence and Outstanding Patient Experience awards, listed by state.

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Contract CNA staffing associated with worse care quality outcomes: study

03/05/24 at 03:00 AM

Contract CNA staffing associated with worse care quality outcomes: study McKnights Senior Living, by Kathleen Steele Gaivin; 3/1/24Nursing homes that use contract staffing to fill certified nursing assistant position vacancies are more likely to experience worse care quality than those that do not, according to the results of a study by PHI. The proportion of total CNA hours filled by contract CNAs in SNFs increased from 2% in 2017 to 11% in 2022, the study found.

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The devil’s in the details: Hospice providers face Claim Denials for Election Statement technicalities

03/01/24 at 03:00 AM

The devil’s in the details: Hospice providers face Claim Denials for Election Statement technicalities JDSupra, by Lanchi Nguyen Bombalier and Charmaine Mech; 2/29/24Since the Centers for Medicare & Medicaid Services (“CMS”) paused much of its audit activity during the COVID Public Health Emergency, the most recent rounds of Medicare audit activity may represent the first “look” at the new Election Statement forms that many hospice providers adopted under the new Medicare election statement requirements effective in October 2020. Unfortunately, these initial audit results from the Medicare Administrative Contractors (“MACs”) suggest that hospice providers and MAC reviewers may not necessarily see eye-to-eye on what information must be included in the new Election Statement.

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Essentia Health-Fosston Home Care and Hospice team recognized for excellence

02/16/24 at 02:00 AM

Essentia Health-Fosston Home Care and Hospice team recognized for excellenceEssentia Health Newsroom, by Caitlin Pallai; 2/14/24The Essentia Health-Fosston Home Care and Hospice Team has been recognized for providing exceptional patient experiences. The team was named a 2023 Human Experience Guardian of Excellence Award winner by Press Ganey, which works with more than 41,000 health care facilities — including Essentia — to solicit patient feedback and create meaningful change. To receive a Guardian of Excellence Award, a team must rank in the top 5% of health care providers on patient surveys conducted by Press Ganey. 

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NHPCO celebrates achievements of hospice and palliative care providers in nationwide Quality Connections Program

02/15/24 at 01:30 AM

NHPCO celebrates achievements of hospice and palliative care providers in nationwide Quality Connections Program NHPCO press release; 2/13/24The National Hospice and Palliative Care Organization (NHPCO) recognizes the achievements of participating member organizations who have earned rings in the third program year of NHPCO’s Quality Connections program. First launched in January 2021, Quality Connections (QC) is the only national program designed to support hospice and palliative care provider delivery of high-quality, person-centered care. The program is structured around four fundamental pillars which are represented by four rings: Education, Application, Measurement, and Innovation.

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Using patient narratives to evaluate a hospice service

02/13/24 at 03:15 AM

Using patient narratives to evaluate a hospice serviceNursing Times - Patient Experience, by Val Stangoe and Steve Mee; 2/12/24Questionnaire surveys at a hospice proved ineffective as a tool to identify areas for service improvement, but narrative inquiry with patients and their families identified important deficits that offered clear guidance for service development. This method needed a careful, respectful approach, as well as significant time and resources, but proved to be invaluable. Many of the patients enjoyed having an opportunity to tell their stories, while nursing staff could be involved in the project, thereby enhancing their skills and raising their ambitions.

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Concurrent Medicare hospice & curative care improves quality & reduces costs 13%

02/09/24 at 03:00 AM

Concurrent Medicare hospice & curative care improves quality & reduces costs 13%Open Minds; 2/7/24Medicare beneficiaries with terminal health conditions who participated in the Medicare Care Choices Model (MCCM), received high quality care at a 13% lower cost compared to similar beneficiaries who did not receive the MCCM services. The Centers for Medicare & Medicaid Services (CMS) tested this new model as an option for Medicare beneficiaries to receive supportive care services while continuing to receive services for their terminal condition.

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Musician mom, 31, enters hospice in final days, writes song for young son: 'My art is all I have to leave behind'

01/26/24 at 04:00 AM

Mom enters hospice in final days of cancer and releases viral song for 7-year-old sonPeople, by Jordan Greene; 1/25/24Cat Janis shared her final wish – for her song 'Dance You Outta My Head' which she wrote for her 7-year-old son — to go viral. 

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