How Avow Hospice used triage to boost quality, reduce turnover
04/30/24 at 03:00 AM
How Avow Hospice used triage to boost quality, reduce turnover
Hospice News; by Jim Parker; 4/26/24
Avow Hospice has implemented a triage system that has resulted in improved quality scores and reduced turnover. The Florida-based provider uses an acuity system that draws data from its electronic medical record (EMR) system to help stratify patients based on their most likely immediate needs. To complement these efforts, Avow also revamped its approach to night time and weekend visits, Rebecca Gatian, COO of Avow Hospice, said at the National Hospice and Palliative Care Organization’s Virtual Interdisciplinary Conference.