Literature Review

10 top health system workplaces, per USA TodayBecker's Hospital Review; by Giles Bruce; 3/21/25Ten health systems were named top workplaces March 21 by USA Today and human resources technology company Energage. The Top Workplaces USA 2025 list was determined using Energage’s confidential employee engagement surveys and participating company benchmarks that take into account years of workplace culture research.Here are the health systems that ranked in the top 100 among organizations with 2,500-plus employees:

AGG, New Day’s Bill Dombi: Hospices’ ‘vibrant evolutionary path’ spurs legal growing pains  Hospice News; by Holly Vossel; 3/26/25 Today’s hospice landscape is reaching a pivotal point of evolutionary growth that has come with increased oversight as regulators seek to curb fraudulent activity in the space, according to Bill Dombi, senior counsel for the law firm Arnall Golden Gregory (AGG). ... He previously served as president of the National Association for Home Care & Hospice (NAHC) for 38 years prior to its affiliation with the National Hospice and Palliative Care Organization (NHPCO) in 2023 and was heavily involved in the establishment of the Medicare Hospice Benefit. ... [Dombi:] "... Hospice has been a very vibrant part of the health care world for quite a while now, but I think its energy levels are at an all-time high right now. And that’s energy levels in terms of not just public awareness and utilization of the services, but also the gained respect of recognizing that hospice is not a cottage industry anymore. Some people might label it as growing pains. I call it more of an evolution that naturally seems to occur in any field and in any organization."  [Continue reading ...]

Daughter embraces mom’s hospice journey City Sun Times, Phoenix, AZ; by Lin Sue Flood; 3/25/25 As a nurse, Robin Benton is used to caring for people who are ill. But it’s different when your mother is the one who is sick. Her mom, Charlotte Brewer, a former nurse herself, has multiple myeloma, a rare type of blood cancer. In March 2024, the 80-year-old Valley resident decided to stop curative treatments in favor of comfort care with Hospice of the Valley, where she worked for over 10 years, before retiring in 2007. ... Charlotte’s Hospice of the Valley nurse, Kelly Langston, admires the way the family is living this stage of life with great intention, creating new ways to deepen their love for each other. “They came up with an idea for a hug shirt,” shared Kelly. “Everyone in the family painted their arms then took turns hugging each other — stamping an imprint of encircled arms on the shirts. It’s a way to feel each other’s hugs even when they aren’t together.” [Continue reading ...]

Family Hospice welcomes Charles Hall as new Chief Executive Officer EIN Presswire, Atlanta, GA; by BPR International; 3/11/25Family Hospice is pleased to announce the appointment of Charles (Charlie) Hall as its new Chief Executive Officer. With a distinguished career in healthcare leadership, Hall brings a wealth of experience in driving organizational growth, operational excellence, and strategic innovation to Family Hospice. “We are thrilled to welcome Charlie to Family Hospice,” said Mark Kimsey, chairman of the board and founder of Family Hospice. “His proven track record of leadership, team development, and strategic growth will be instrumental as we continue to expand our mission of providing compassionate, high-quality hospice care to the communities we serve.” "I  am honored to join Family Hospice and to work alongside such a skilled and dedicated team,” said Hall.  [Continue reading ...]

Hospice Care and Community Center, Cleveland: First look Healthcare Design; by Tracey Walker; 3/24/25 Hospice of the Western Reserve (Cleveland), a provider of end-of-life palliative care, caregiver support, and bereavement services, chose a lakefront setting for its new Hospice Care and Community Center. Scheduled to open in 2025, the center will provide critical services, create a more efficient care environment, and support the evolving healthcare needs of Northern Ohio. Designed by architecture and interior design firm E4H Environments for Health Architecture (Williston Vt.), the facility will replace the existing Hospice House on the adjacent property, which has served the community for nearly 30 years. [Continue reading for "Interior design strategies" ...]

Hospice House plans to add a new home near Covington Nola.com, New Orleans, LA; by Jessica Saggio; 3/24/25 Mardi Gras may be over, but the Hospice Foundation of the South is rolling. The organization, known for its compassionate end-of-life care, has acquired a piece of land near Convington for a second Hospice House. Plans to fund its construction are underway with a new capital campaign. The effort, once stalled because of a difficult housing market, is back in action after a lot on Lee Road north of Covington was purchased with the help of an anonymous donor. ... Currently, there is one Hospice House in the parish, located near Slidell. The home, which is an oasis for those in their final days of life, provides care to patients free of charge. The only issue is the supply is not nearly big enough for the demand. 

The power of data in enhancing hospice care at United Hospice Mid-Hudson News, Hudson Valley, NY; by Mid-Hudson News Staff; 3/23/25 ... United Hospice CEO Cara Pace said data plays a crucial role in tracking patient health status, symptom management, and overall comfort. ... Hospice care must evolve to meet the changing needs of patients and families. By leveraging data, United Hospice can make informed decisions about service expansions, patient care enhancements, and operational improvements. Data-driven insights guide leadership in planning for the future, ensuring that the organization remains responsive to community needs while continuing to provide exemplary care. ... [Hospices] must be attentive to the experiences of both patients and their families. “By systematically collecting feedback through surveys and other data collection methods, United Hospice can assess satisfaction levels, identify areas for improvement, and address concerns proactively,” Pace said. “This continuous engagement fosters trust and strengthens relationships with families and the broader community.” ... [Continue reading ...]

St. Croix Hospice opens new Eagan location Sun Thisweek Dakota County Tribune, Eagan, MN; by Kara Hildreth; 3/20/25 The new Eagan St. Croix Hospice office opened this week to give support and end-of-life care from personal care teams. St. Croix Hospice team welcomed local businesses and city leaders March 18 to its ribbon cutting at 2121 Cliff Drive, Suite 101. The Eagan team said it looks forward to offering personalized end-of-life care to patients, their families, and caregivers.

Etched in time: Hope Hospice making extra effort to recognize, appreciate New Braunfels-area veterans New Braunfels TheHerald-Zeitung, New Braunfels, TX; by Erica Wilson; 3/20/25 ... [Photo] The Veterans Plaza on Hope Hospice's New Braunfels campus is pictured on Wednesday, March 19, 2025.  ... Of Hope Hospice’s patients in the New Braunfels area, about one-fifth are typically veterans. ...  [Descriptions of their "We Honor Veterans" program.] ... [In] a show of support for community veterans, Hope Hospice’s main campus in New Braunfels has a veterans plaza honoring both living and deceased veterans. Bricks engraved with veterans' names surround a flagpole on the campus.  All veterans are eligible to have their names displayed in the plaza, whether or not Hope Hospice has served their families. Bricks can be purchased for $50, and funds go toward supporting Hope Hospice’s efforts to support veterans at the end of their lives.

‘Disturbing’ outlook: Hospices’ top regulatory concerns in 2025 Hospice News; by Holly Vossel; 3/20/25 Telehealth policies and program integrity concerns represent two of the leading regulatory issues on hospices’ radar this year. Regulatory changes and increasing oversight were the second-most cited concerns among nearly a quarter (21%) of 112 hospice professionals who participated in this year’s Outlook Survey by Hospice News and Homecare Homebase. Challenges around staffing and improved public awareness also topped the list of providers’ concerns. This is the third piece of this three-part Hospice News series that explores the significant regulatory challenges facing hospice providers in 2025. 

10 things hospice doesn’t tell you, shared by a Cleveland Clinic doctor The Healthy; by Patricia Varacallo, DO (author) with Laura Hoeksema, MD, MPH, FAAHPM (medical director for Cleveland Clinic Hospice); 3/19/25 ... Dr. Hoeksema shares key insights about hospice care and reminds patients and families that the hospice team is always available to answer questions and provide support when things feel uncertain.What hospice does not tell you, but you should know:

From heroes to burnout: How we failed our frontline health workers MedPage Today's KevinMD.com, and excerpt from Health Care Nation; by Tom Lawry; 3/15/25 Of all the lessons learned from fighting a pandemic, none was more frightening or important than discovering how dependent the system is on how we treat our doctors, nurses, and frontline caregivers.  They were already in short supply, with burnout on the rise, when the pandemic hit. As multiple waves of COVID-19 variants washed over us, frontline health workers stepped in at great risk and personal sacrifice to care for highly infectious patients. ... Some witnessed more deaths on a double shift than they did in a normal year. They delivered the bad news to families and managed end-of-life care. They were often the last face and warm voice a COVID-19 victim saw and heard. In the end, they not only saved lives but saved the system from total collapse. ... We called them heroes. And we promised to do better in how we treated them once the COVID-19 crisis passed. Promises made should be promises kept. While we continue to talk about workforce burnout using polite terms with concern in our voices, let us be clear: A system with a mission of healing continues to harm in record numbers the very people in short supply who are there to take care of the rest of us. ... [Click on the title's link for more.]