Literature Review

Central Coast VNA & Hospice expands registered nursing services in Monterey Buzz; 3/5/25 Central Coast VNA & Hospice is significantly expanding its registered nursing care services in Monterey, providing residents with increased access to high-quality, personalized healthcare delivered directly in their homes. … Key expanded services include advanced care planning, which helps patients and families make informed medical decisions, and a palliative care program focused on relieving symptoms and reducing stress for patients with serious illnesses. The organization also offers specialty programs targeting specific health conditions such as cardiac care, diabetic care, and orthopedic support. 

The feedback fix: A leadership playbook for scaling listening in hybrid teams Forbes; by Eric Johnson; 2/28/25 When I stepped into the CEO role at SurveyMonkey, I quickly learned that modern leadership isn’t just about making decisions—it’s about listening. At a time when workplace trends like quiet quitting and “resenteeism” reveal the undercurrents of employee disengagement, leaders must ask: Are we doing enough to listen to our teams? ... Here’s how we turned listening into action, using a simple but powerful framework called "strategy circles."

VNA Hospice NWI celebrates staff, volunteers and community at annual dinner banquet NWI.Life; by Garrett Spoor; 3/4/25 For more than half a century, VNA Hospice NWI has been assisting seniors in Northwest Indiana with hospice care and the Meals on Wheels program. The organization hosted its Annual Dinner and Awards banquet on Monday, March 3, ... “The big purpose of the annual dinner is to thank all the people who made last year possible,” [Maria Galka, director of development] said. “It’s a great opportunity for us to show our appreciation for the staff, volunteers and our supporters. We present our annual report from the past fiscal year and look forward to what's coming in the new year.” ... VNA Hospice NWI was presented with a check for $32,798 from Don Quijote Restaurante to support VNA Meals on Wheels. The Legion Riders Post #94 provided a check for $12,500 for the VNA Hospice NWI. The dinner presented plenty of awards and scholarships to recognize some of the attendees ...Editor's note: What appreciation events and awards/recognitions do your organization regularly provide for your employes, volunteers, and community? Click on this article's title to explore the scope of this organization's highly valued Annual Dinner and Awards. When you have events such as these, remember to take provide "take-out" food for your employees who are duty elsewhere, like your on-call office and hospice inpatient care.

The Pennant Group to ramp up hospice, home health transactions during 2025 Hospice News; by Jim Parker; 2/28/25 The Pennant Group (Nasdaq: PNTG) plans to ramp up acquisitions later this year as it works to integrate assets purchased in late 2024. Among those deals was The Pennant Group’s acquisition of Signature Healthcare at Home’s hospice and home health assets for a price tag of $80 million which closed in January. The company also completed some senior living transactions. Pennant is on the hunt for more deals but will likely be more active later in the year. 

Medicaid health plans failing to pay hospices for nursing home room and board Hospice News; by Jim Parker; 3/3/25 ... Medi-Cal, California’s Medicaid program, is among the states that shifted management of its safety net health coverage to health plans. Under this system, Medi-Cal pays the health plans who then pass payments on to the providers. However, due to confusion among managed care plans that oversee Medicaid in most states, those hospices are not getting those dollars back, according to Craig Dresang,  CEO of YoloCares. This has caused hospices to lose thousands to millions of dollars in some cases. “Managed health care plans are saying they’re denying the claims, and they’re tying them up so that they age out. So the due date has passed and we can no longer bill,” Dresang told Hospice News. [Click on the title's link to continue reading.]

Care America Home Care enhances access to compassionate hospice care in Irvine, CA East Coastsentinal, Irvine, CA; 2/28/25Care America Home Care, a trusted name in senior care, proudly announces its continued dedication to the Irvine community by expanding access to personalized hospice home care services. This initiative supports families navigating challenging times by providing compassionate and professional hospice support at home in Irvine, ensuring the highest standards of care and comfort. “At Care America Home Care, we understand families’ profound emotional and logistical challenges during end-of-life care. Our mission is to offer a reliable and comforting solution, enabling families to focus on cherishing their time together,” said Rina Boidon, the Founder and Co-Owner of Care America Home Care. 

'Dear God, I need help on this one': How a prayer from Hildegard House's founder was answered ABC News WHAS-11, Louisville, KY; by Doug Proffitt; 2/27/25 Up from the dirt of an 1800's camelback style house on Story Avenue, in Louisville’s Butchertown neighborhood, Karen Cassidy has a plan. "We’re standing on the original dirt floor of the house, that’s the way they built things," she said. She's the former nurse who founded the Hildegard House 11 years ago. Hildegard is a place for the terminally ill to die in peace. With three private bedrooms and around the clock care, it’s a peaceful haven for people who have no home, or loved ones to care for them, so that they may die with dignity.  ... It is funded successfully and solely by both private donations and foundations. Now, in the new space, the plan is to build a refuge called the "Center for Care Giver Education" at the Story Avenue location. “This is for caregivers that are at home trying to maintain their loved ones at home," Cassidy said. ... At the new center they will teach families the basics. ... The owners of the historic Story Avenue house helped by cutting her a deal. She says they told her they would sell it to her $100,000 less than what they put it on the market for. Donations from foundations helped her buy the house with cash. But then, she got estimates for the renovation and restoration totaling $450,000. “I said 'dear God, I need help on this one,'” Cassidy said. Then God, from that prayer, appeared in a most modern way. ... “Two weeks later I got an email from an attorney who said, ‘Can you meet me for lunch? Somebody has left their estate to Hildegard House,'" she told WHAS11 News. "It was $450,000. That did it!” The out-of-the-heavens donation means they are funding the renovation, top to bottom with cash. Nothing will be owed. Cassidy later learned why that money came her way. “We had cared for someone’s mother and they were so grateful,” she said. Editor's note: I am honored to serve on the Board of Directors of the Hildegard House. I continue to be amazed at the profound care and superb systems envisioned, implemented and moved forward by Karen Cassidy, her staff, 80+ volunteers, the Board, and community support.

The journey to elite leadership  with Mike Harbour Teleios Collaborative Network (TCN); podcast by Chris Comeaux; 2/26/25 In this episode of the Anatomy of Leadership podcast, Chris Comeaux and Mike Harbour explore the themes of leadership, personal growth, and the essence of elite leadership.  Mike shares his insights on perseverance, self-mastery, and evaluating experiences to foster growth.  They discuss the concept of elite leadership, emphasizing the need for integrity, vision, and empowerment in leadership roles. The conversation culminates in practical advice for aspiring leaders on developing traits contributing to elite leadership.  Then, it highlights Mike’s unique upcoming Elite Leadership Summit in Colorado in April, which aims to foster growth and connection among leaders in a unique and picturesque setting. Join us; many leadership pearls of wisdom are packed into this episode. 

Amedisys sees hospice growth as DOJ-UnitedHealth Group lawsuit looms Hospice News; by Jim Parker; 2/27/25 Amedisys Inc. (Nasdaq: AMED) saw hospice revenue growth during the fourth quarter of 2024 despite merger-related costs associated with its pending acquisition by UnitedHealth Group (NYSE: UNH). The company’s hospice business saw net service revenues of $21.29 million during the fourth quarter of 2024, up from $20.6 million year over year. For the full year 2024, net service revenue reached $82.58 million, an increase from $79.8 million in 2023. ... On a consolidated basis, company-wide net service revenue hit $59.8 million in Q4, up from $57 million in the prior year’s period. These results come as Amedisys and UnitedHealth Group are embroiled in a lawsuit by the U.S. Justice Department intended to block their potentially forthcoming acquisition due to antitrust concerns.

National Vietnam War Veterans Day, March 29, 2025U.S. Department of Veterans Affairs; by Crystal Peruski; 2/18/25 The Vietnam War Veterans Recognition Act of 2017 designates March 29 as National Vietnam War Veterans Day. The United States of America Vietnam War Commemoration honors all Veterans who served on active duty in the U.S. Armed Forces at any time from November 1, 1955, to May 15, 1975, regardless of location. To learn more about the Vietnam War Commemoration, visit 50th Anniversary of the Vietnam War Commemoration | Vietnam War Commemoration. Editor's note: Mark your calendars. Engage your volunteers who serve veterans. How might this intersect with your intergenerational employees and volunteers? Note that 2025 marks the 50th anniversary of the end of the war. For support specific to hospice and grief care:

Our Hospice to add new personal care services 1010WCSI.com, Columbus, IN; 2/26/25 Our Hospice of South Central Indiana is announcing a new service to assist those in need and to help them remain in their homes as long as possible. The personal care service is meant to help provide care that can help clients remain independent. Personal care services can include daily living needs such as bathing and grooming, dressing and toileting, meal preparation, medication reminders, light housekeeping and laundry and transportation to appointments. ... The program will be in addition to existing hospice and palliative care programs provided by the non profit group. ... Our Hospice of South Central Indiana, based in Columbus, serves clients and their families in 22 counties. There are also offices in Greensburg and North Vernon.

Kerry Hamilton is no longer CEO of Alive Hospice Nashville Business Journal; by Nikki Ross; 2/25/25Alive Hospice is once again looking for a new leader. ... Just over six months after taking the helm Kerry Hamilton is no longer CEO of Alive Hospice [Nashville, TN]. Hamilton, who was named CEO in June, is the one who initiated the split  ... [The full article is behind a paywall.]