Literature Review

What to expect from your language services provider during CMS test call seasonMedCity News, by Kristin Quinlan; 2/26/24 Part of the CMS Star Ratings program, the Accuracy & Accessibility Study includes test calls designed to measure the accuracy of the information provided to a prospective beneficiary as well as the accessibility of interpreters in French, Spanish, Vietnamese, Cantonese, Mandarin, and Tagalog. The test callers ask a series of questions related to the plan’s policy; success depends, in part, on accuracy of the information provided and availability of interpreters.

How new CEOs play tough handsBecker's Hospital Review - Leadership & Management, by Kelly Gooch and Alexis Kayser; originally posted 2/16/24, redistributed 2/26/24 It's a rare CEO that doesn't dream of a seamless transition. Unfortunately, the healthcare industry is riddled with seams. In addition to long-standing systemic challenges, each hospital and health system comes with its own set of concerns that may include high turnover, financial losses and/or recent job cuts. What's more, trust is paramount — but fragile — in the early days of a CEO's tenure. The responsibility can be tough to navigate as employees express doubts based on the past and boards bring demands for the future.

Where hospices are investing their 2024 recruitment, retention dollars Hospice News, by Holly Vossel; 2/20/24As hospices zero in on their investments in staff engagement and operational efficiencies, organizational culture is becoming a higher priority. ... Some have leveraged technology to streamline their operations and reduce documentation burdens, while others have poured resources into sculpting their organizational culture and developing training and career pathways.Notable mentions: Tanya Marion, Enhabit; Craig Dresang, YoloCares; Cooper Linton, Duke HomeCare & Hospice.

10 states where 'nurse burnout' is Googled most Becker's Clinical Leadership, by Mariah Taylor; 2/21/24Betternurse.org used Google Trends from Oct. 21, 2023 to Jan. 23, 2024, to gauge the relative search interest for the term "nurse burnout." Arizona had the highest search for nurse burnout, while Los Angeles was the metro area with the most burnout searches. The week in 2023 with the most searches for burnout was Nov. 26 to Dec. 2. On average in the last five years, November was the highest search month for nurse burnout. [Click on the title's link for states with the highest scores for "nurse burnout" searches.]

C-suites, clinicians are burning out at both endsBecker's Hospital Review, by Alexis Kayser; 2/22/24C-suite leaders and clinicians often feel they are on opposite sides of an ever-expanding chasm. But they actually have a lot in common, according to Bruce Cummings and Paul DeChant, MD — a former executive and a former practicing physician, respectively, and perhaps an unlikely pair. Executives and physicians are both knowledge workers. Both are trained to spot and solve problems. Both crave the autonomy to fix those problems — but often, neither feels they truly have it. Both are far strides from the bright-eyed, difference-driven graduates they once were. Both are exhausted, and neither really knows how to talk about it. 

MA may be worth the gamble: How agencies can win at a new game HomeCare, by Lindsay Doak; 2/23/24 Over the past decade, a major shift has occurred in the Medicare market that many of us didn’t see coming: the takeover of Medicare Advantage (MA). ... This is a true game changer for the home health and hospice industry. ... So, how can agencies successfully contract with MA plans, while ensuring their costs are covered? This is where I like to refer to the wise words of Kenny Rogers’ “The Gambler,” who said, “If you’re gonna play the game…You gotta learn to play it right.”

Providers urge CMS to use caution in midst of hospice VBID implementationMcKnights Home Care, by Adam Healy; 2/23/24With the Medicare Advantage Value-Based Insurance Design (MA VBID) model, which allows MA organizations to participate in the hospice benefit, underway, advocates have voiced concerns that critical safeguards be put in place.

At life's end, the comfort of home: Rutgers study illuminates pathways to hospice careBNN, by Hadeel Hashem; 2/22/24[This] research underscores a simple yet profound truth: the utilization of home health care significantly boosts the likelihood of receiving hospice care at home during one's final days.

Hospice vs. Palliative Care in Tucson: Which One Is Right for You and Your Loved Ones?AzFoothills.com, 2/20/24  ... Choosing between hospice and palliative care can seem overwhelming, especially when you're trying to make the best decision for someone you love. There are some distinctions between these two types of care. Here, we discuss some of those differences to guide you in choosing the proper care for a loved one. 

Maxwell Healthcare Associates, Hospice Dynamix, and Medalogix announce partnershipPR Newswire; 2/20/24Maxwell Healthcare Associates (MHA), a leading provider in the post-acute space with an average of 20 years of experience, is proud to announce a groundbreaking partnership with Hospice Dynamix, and Medalogix. This collaboration aims to revolutionize hospice care delivery through cutting-edge innovation.

Embodied decisions unfolding over time: a meta-ethnography systematic review of people with cancer's reasons for delaying or declining end-of-life careBMC Palliat Care, by Jessica Young, Antonia Lyons, Richard Egan, and Kevin Dew; 2/19/24Conclusions: Decisions about when (and for some, whether at all) to accept end-of-life care are made in a complex system with preferences shifting over time, in relation to the embodied experience of life-limiting cancer. Time is central to patients' end-of-life care decision-making. ... The integration of palliative care across the cancer care trajectory and earlier introduction of end-of-life care highlight the importance of these findings for improving access whilst recognising that accessing end-of-life care will not be desired by all patients.