Literature Review

Inclusive leadership: Fostering diversity and inclusion Forbes; by Lynda Silsbee and the Forbes Coaches Council; 9/5/24 In today's work world, diversity and inclusion are more than just buzzwords—they are essential components of a successful and innovative organization. Inclusive leadership, which actively seeks to embrace diversity and create an environment where all individuals feel valued and empowered, is critical to fostering this philosophy. Leaders who prioritize inclusion can harness the full potential of their teams, driving creativity, engagement and productivity. ... A study by Bersin by Deloitte shows that inclusive and diverse companies have "2.3 times higher cash flow per employee" and smaller businesses enjoyed 13 times higher cash flow. In addition, these companies had greater readiness for change and innovation. Inclusive leadership goes beyond the representation of different demographics within an organization. It involves creating a culture where diverse perspectives are actively sought out, respected and integrated into decision-making processes. Such leadership fosters a sense of belonging, where everyone feels valued for their unique contributions.

Grief redoubled by a death certificate delayed: A seven-week odyssey in search of a vital record The Provincetown Independent; by Aden Choate; 9/4/24 Richard Pask, 72, came to the select board on Aug. 27 distraught. His wife, Carol Harris, 69, who had ALS, had died at home in hospice care on July 18, he said, and the town had still not issued a death certificate. Without the certificate, Pask could not access his late wife’s pension payments, manage their mutual assets, update annuity contracts, or cancel service accounts in her name. The Social Security Administration, which has continued to issue payments to Harris — a death certificate is required to stop them — had launched an investigation into possible fraud, ...Editor's note: Root causes from this complex case study relate to the family having used a "green burial" which is becoming more common, where permitted. This case study represents a gap in collaboration between typical systems. Hospice personnel who have any 'touch-points" with the death certificate process must know and adhere to federal, state, and local policies and procedures, especially when variables occur (such as green burials). 

“What I wish I knew about hospice”: A Cleveland Clinic palliative care physician’s insights The Healthy; by Dr. Patricia Varacall, DO; 9/3/24 End-of-life care is deeply personal and incredibly complex. An expert MD shares essential insights on hospice: "At its core, is about human connection." … Laura Hoeksema, MD, MPH, FAAHPM, medical director of Cleveland Clinic Hospice and staff physician in the department of palliative and supportive care, explains the importance of hospice: “Death is a part of life just as much as birth is. When time becomes limited, patients need to be able to spend time in a way that’s meaningful to them.” ... Dr. Hoeksema emphasizes that choosing hospice care is exactly that—a choice. The team offers additional support, guiding patients and their families through the last months of life. ... “When a patient has a serious illness, it’s common for their illness to become the primary focus,” reflects Dr. Hoeksema. The constant anticipation of how the disease might progress can create overwhelming anxiety. With hospice, the illness recedes into the background, allowing the emphasis to be on caring for the person as a whole. ... “The most profound healing I’ve witnessed as a physician has been in patients receiving hospice care,” Dr. Hoeksema adds. She recalls seeing families reconcile after years of tension and others coming together after long periods of distance. The joy on a patient’s face when surrounded by loved ones, laughing and reminiscing, is what it’s all about. “Hospice care, at its core, is about human connection.”

Estela’s blog: A mother’s scent KTSM.com, El Paso, TX; by Esther Casas; 9/3/24 My mom passed away on September 28, 2002. This year will mark 22 years since we had our last conversations. I remember that day like it was yesterday. ... I remember her eyes, but I barely remember her voice. We had captured many memorable moments in pictures but never recorded her voice or asked her questions that would never be answered. If you have elderly parents, I suggest you have a real and frank conversation and record it. As I spent several hours doing some fall cleaning, I found myself immersed in memories. ... Each item I discarded felt like a small step towards closure. ... I found a zip-lock bag with the house dress my mom was wearing the morning she died. ... A hospice nurse had written her name: Esther Casas. I carefully opened the plastic and took a deep breath. Most of her scent is now gone. I quickly closed the bag to preserve what little scent is left and put it back in the drawer. ... I felt melancholy, but I used it as an opportunity to remember the three weeks she was in hospice care and the incredible team of family, friends, and hospice nurses who helped her transition home.Editor's note: Have you experienced the hospice care and death of a family member? Whom would you like to thank? Now is a great time. Let them know how that experience of good care plays into the daily care you provide now.

OhioHealth and Compassus finalize partnership for home health and hospice PR Newswire, Columbus, OH and Brentwood, TN; by Compassus / OhioHealth; 9/4/24 Compassus, a leading national provider of integrated home-based care services, and OhioHealth, a nationally recognized, not-for-profit, charitable healthcare outreach of the United Methodist Church, are pleased to announce the finalization of their partnership for home health and hospice services to be called OhioHealth at Home in partnership with Compassus. Under this partnership, Compassus has acquired ownership interest in three hospice locations and four home health locations that were formerly led by OhioHealth. Compassus will manage the operations of these agencies, leveraging its extensive experience in home-based care, while OhioHealth will continue to play a key role in delivering high-quality care in Ohio. OhioHealth's Athens hospice services and the Kobacker House in Columbus, Ohio, are excluded from the partnership. Editor's note: 

Hospice executives: Value-based care, regulation will shape hospices’ futureHospice News; by Holly Vossel; 9/3/24Disruptive reimbursement and regulatory challenges are top of mind for today’s hospice c-suite executives, who recently sat down with Hospice News to discuss what they see as the largest hurdles to sustainable end-of-life care delivery. Reimbursement pressures and changes among the most significant concerns for today’s hospices, according to Kristen Yntema, president and CEO of AuthoraCare Collective. The North Carolina-based nonprofit provides hospice and palliative care, among other services.

The art Of asking: How effective questioning transforms leadershipForbes; by Keli Frazier-Cox; 8/29/24As a leader, it can be tempting to fall into the trap of thinking you have all the answers. After all, successful problem-solving and making quick decisions were a big part of getting to where you are in the first place—right? But that’s not the whole story. Seeking input from people around you is important no matter what your position. This is especially true as we rise in seniority and the problems we face become more complex. Asking questions is a crucial but often overlooked leadership skill that moves us into a space of co-creation—finding the best solution, not just your solution. Engaging your teams, peers and other colleagues builds trust, loyalty and enthusiasm, helping guide everyone toward mutual success.

Indoor hospice concert attracts nearly 2,000 people at fieldhouse The Republic, Columbus, IN; by Brian Blair; 9/1/24 The Indianapolis-based Woomblies Rock Orchestra led off with The Who’s classic “Love Reign O’er Me” before an audience estimated at nearly 2,000 people at Circle K Fieldhouse at NexusPark at 2224 25th St. in Columbus. ... Stephanie Cain, Our Hospice of South Central Indiana president, looked at the latest crowd halfway through the night of three pop-rock acts and smiled. “I feel like my heart is totally overflowing,” she said. Others felt the same vibe. Attendee Sheila Coy knows hospice’s work, currently with nearly 300 patients with life-limiting illnesses, firsthand.

Patients are everyday heroes The Andalusia Star News, Andalusia, AL; by Vickie C. Waster; 9/2/24 One of my favorite songs is by Mariah Carey. The communication of the chorus speaks to what we in hospice and other areas of healthcare experience every day. This song always invokes empathy in my heart, and I believe many of you can truly resonate with the lyrics, as we share a common experience in our roles in healthcare. ... The heroes we encounter are our patients, families, and their caregivers. They show heroism in their resilience, their ability to find hope in difficult circumstances, and their unwavering support for each other. As hospice professionals, we acknowledge that we are entrusted to provide medical, spiritual, and emotional support to those in our care. We do this with a deep sense of humility and humbleness, always mindful of the respect our heroes deserve.  “A hero is an ordinary individual who finds the strength to persevere and endure despite overwhelming obstacles.” Christopher Reeve

BrightSpring Health Services announces definitive agreement to acquire Haven Hospice, expanding hospice services into Florida Business Insider, Louisville, KY; by Globe Newswire Press Release; 9/3/24BrightSpring Health Service ... announced that it completed the acquisition of the assets of North Central Florida Hospice, Inc. and Haven Medical Group, LLC (collectively “Haven Hospice”), a Florida-based company holding a Certificate of Need (CON) for comprehensive hospice care services in 18 counties in north central Florida, effective September 1, 2024. “We are excited to welcome Haven Hospice into BrightSpring, expanding our existing hospice services into the CON state of Florida,” said BrightSpring’s President and CEO Jon Rousseau.  

Two Illinois hospices expand to new countiesHospice News; by Jim Parker; 8/29/24Two Illinois-headquartered hospice operators have stretched their footprints into additional counties. Transitions Care has expanded its service region to include the Rock Island community in its home state... Meanwhile, Unity Hospice has also moved into two additional counties in the Land of Lincoln, effective Sept. 1.Notable mentions: Trish Benson, CEO of Transitions Care; Alisa Gerke, Executive Director of Unity Hospice.

Dozoretz Hospice House of Hampton Roads welcomes first patient WAVY, Virginia Beach, VA; by Markeshia Jackson; 8/29/24 For a long time, the Hampton Roads region was without a single freestanding Hospice House, but this year, that changed as the Dozoretz Hospice House of Hampton Roads officially opened its doors. Now fully accredited, it welcomed its patient Thursday. “There are people in the community that saw that there was a need for a Hospice House in Hampton Roads, and they were surprised that we didn’t have one,” said Veronica Crenshaw, senior vice president of health and innovation at Westminster-Canterbury on Chesapeake Bay and Hospice House of Hampton Roads executive director. ... “The family doesn’t have to worry about being the care provider,” she said. “They can worry about being the wife, the husband the family.” The 12-room house gives patients a place to relax. For families, there are four fully equipped suites to stay with their loved ones.