Literature Review

Hines VA introduces new monitoring system for hospice and nursing home Veterans VA Press Release; 3/15/24 Edward Hines Jr. VA Hospital has begun integrating a new patient monitoring system to improve Veteran health and assist medical staff. The AvaSure© Continuous Video Monitoring System places portable cameras in patients’ rooms who may need closer monitoring. Staff can observe up to 15 patients simultaneously through a virtual interface to monitor for issues such as a patient out of bed or patient-caused medical device interference. ... The monitoring system will be used in Hines VA’s Community Living Center (CLC), which includes short- and long-term nursing home care and hospice. 

Healthcare execs need to 'iterate faster' for success, says CIO Becker's Health IT, by Laura Dyrda; 3/13/24 Baton Rouge, LA-based Franciscan Ministries of Our Lady Health System embarked on a journey last year to incorporate more artificial intelligence into its operational and clinical systems. Will Landry, senior vice president and CIO of the system, said while the organization doesn't want AI making decisions, there is a lot of value in supporting caregivers and team mates. He joined the "Becker's Healthcare Podcast" to share the health system's strategy for governance and his push for more innovative thinking around AI applications.

Providers push lawmakers to make telehealth provisions permanent McKnights Home Care, by Foster Stubbs; 3/11/24 More than 200 healthcare organizations including LeadingAge and the National Association for Home Care & Hospice recently signed a letter to congressional leadership urging the permanent adoption of telehealth provisions affecting Medicare beneficiaries. Current provisions, which are set to expire at the end of the year, allow beneficiaries to access telehealth services in their home. 

CMS Statement on continued action to respond to the cyberattack on change healthcareCMS.gov Press Release; 3/9/24 The Centers for Medicare & Medicaid Services (CMS) is continuing to monitor and assess the impact that the cyberattack on UnitedHealth Group’s subsidiary Change Healthcare has had on all provider and supplier types. Today, CMS is announcing that, in addition to considering applications for accelerated payments for Medicare Part A providers, we will also be considering applications for advance payments for Part B suppliers. 

Mayo's plan to expand AI tool access in 2024 Becker's Health IT, by Naomi Diaz; 3/7/24Rochester, MN-based Mayo Clinic has saved its nurses 30 seconds per In Basket message using generative AI. ... This AI-driven system assists clinicians by generating initial responses to patient messages that have nonurgent medical questions. ... The tool has been able to generate draft responses to 3.9 million patient messages in 11 months saving nurses approximately 30 seconds per message, leading to potential monthly time savings of 1,500 hours across the organization, according to the post. Editor's Note: Even without purchasing expensive AI software, many basic software systems / email systems have similar systems to generate sample response phrases, e.g. Microsoft Outlook and Google's Gmail. Your clinicians are sure to have honed out numerous time-savers. Ask! Compile results, assess best practices and reward their input. 

HHS intervenes in Change Healthcare hack Becker's Health IT, by Giles Bruce; 3/5/24HHS said March 5 it would help accelerate payments to hospitals affected by the Change Healthcare cyberattack and institute other workarounds for providers. The agency said hospitals facing cash-flow issues from the IT outage can submit accelerated payment requests, like those issued during the pandemic, to their Medicare Administrative Contractors for "individual consideration." HHS said more details would be coming from the contractors later this week. 

Pharmacy associations join forces to advocate for pharmacists during change healthcare outageNewswire Press Release; 3/3/24 Association executives from the American Pharmacists Association (APhA), the National Community Pharmacists Association (NCPA), the National Alliance of State Pharmacy Associations (NASPA), and the American Society of Consultant Pharmacists (ASCP) released an open letter to pharmacy benefit manager (PBM) executives and other insurance payers whose systems may have been impacted by the Change Healthcare outage. Pharmacists and pharmacies are asking for assurances that claims fulfilled during this outage will be paid, and paid in a timely manner, considering the challenges faced by pharmacies and pharmacists with predicting co-payments and determining eligibility and coverage. 

Change Healthcare's temporary funding program 'not even a Band-Aid,' AHA says Becker's Health IT, by Giles Bruce; 3/4/24 The American Hospital Association called Change Healthcare's temporary funding program for providers affected by the cyberattack on the UnitedHealth Group subsidiary inadequate, while a U.S. Senate leader asked CMS to speed up payments to hospitals. Change Healthcare set up the funding assistance March 1 for providers facing cash-flow issues after losing access to its payer systems, which have been down since the Feb. 21 ransomware attack. However, AHA President and CEO Rick Pollack wrote in a March 4 letter to UnitedHealth Group that the program is "not even a Band-Aid on the payment problems you identify."

How AI will help the world's top hospital CEOs transform health careNewsweek, by Jeff Young; on 2/28/24Artificial intelligence is quickly showing the potential to revolutionize many aspects of care giving, from cancer diagnoses to clerical work. But AI also presents new risks, uncertainties and vexing ethical questions. With the release of Newsweek's ranking of the "World's Best Hospitals," executives at leading hospitals around the world told us how they are using the power of AI.

Driving Accessibility in HealthTech: 3 things founders should consider for thoughtful AI implementation in 2024MedCity News, by Justin Williams; 2/23/24As we stand in the new era in healthcare, the promises of artificial intelligence advancements have electrified us all. But while innovation is being pursued, it’s critical to be aware of the possible pitfalls that could make already-existing inequities in healthcare outcomes worse. Precision and inclusion are pivotal in the venture capital space since startup founders significantly influence how healthcare technology develops in the future.

UnitedHealth unplugs change healthcare information systems to contain cyber attackManaged Healthcare Executive, by Peter Wehrwein; 2/23/24UnitedHealth Group disconnected Change Healthcare's information system to contain a cyberattack that the company says is from an unnamed “nation-state associated cyber security threat actor.”

AI-generated clinical summaries require more than accuracyJAMA Network; by Katherine E. Goodman, JD, PhD; Paul H. Yi, MD; and Daniel J. Morgan, MD, MS; Originally published 1/29/24, redistributed 2/20/24 ... Currently, there are no comprehensive standards for LLM-generated [Large Language Model] clinical summaries beyond the general recognition that summaries should be consistently accurate and concise. Yet there are many ways to accurately summarize clinical information. Variations in summary length, organization, and tone could all nudge clinician interpretations and subsequent decisions either intentionally or unintentionally. To illustrate these challenges concretely, we prompted ChatGPT-4 to summarize a small sample of deidentified clinical documents. [Click on the title's link to view the example.]

Why the Tech Industry Won’t Disrupt Health CareHarvard Business Review, by John Glaser, Sara Vaezy, and Janet Guptill; 2/16/24Because health care delivery is heavily data-driven but lags in adopting new technologies, it is easy to jump to the conclusion that it is ripe for digital disruption. Indeed, it’s obvious that U.S. health care badly needs significant change: It costs too much, its quality isn’t what it could and should be, and as for access, millions of people live hundreds of miles from the nearest hospital and/or don’t have a primary care doctor. But does that mean that new tech-savvy entrants, armed with powerful digital tools and novel business models, could displace and demolish incumbent health systems with their better-fastercheaper ethos? They haven’t so far, and we don’t think that they will.Publisher's note: Thank you Ernesto Lopez, The Denver Hospice, for sharing this article with us.