8 phrases leaders should reframe to demonstrate credibility in 2025
11/06/24 at 02:50 AM
8 phrases leaders should reframe to demonstrate credibility in 2025
Forbes; by Dr. Cheryl Robinson; 11/4/24
... The nuances of leadership communication play a pivotal role in shaping team dynamics and organizational culture. Employees are acutely attuned to the subtleties in their supervisor’s communication, using these cues to gauge trustworthiness and interpret intentions. In this context, the power of language can either reinforce a leader’s message and authority or inadvertently undermine their position. ... As we approach 2025, aspiring and established leaders must refine their communication strategies. Elevating their linguistic toolkit can help leaders more effectively embody their potential and inspire their teams. ...
- "I'm not sure." ... [Instead] say, “Let me look into that and get back to you,” or “That’s an interesting question. I want to gather more information before responding.” ...
- "I don't have a choice. ... Instead, “Let’s explore our options and find the best solution.”
- "That's not my job." ... Instead, “I’d be happy to help find the right person or department for this task.”
- "Failure isn't an option." ... Instead, “Let’s focus on achieving our goals while learning from setbacks.”
- "I did that." ... Instead, “Our team accomplished this together. I’m proud of our collective effort.”
- [Click on the title's link for more examples.]