Mayo's plan to expand AI tool access in 2024
Mayo's plan to expand AI tool access in 2024
Becker's Health IT, by Naomi Diaz; 3/7/24
Rochester, MN-based Mayo Clinic has saved its nurses 30 seconds per In Basket message using generative AI. ... This AI-driven system assists clinicians by generating initial responses to patient messages that have nonurgent medical questions. ... The tool has been able to generate draft responses to 3.9 million patient messages in 11 months saving nurses approximately 30 seconds per message, leading to potential monthly time savings of 1,500 hours across the organization, according to the post.
Editor's Note: Even without purchasing expensive AI software, many basic software systems / email systems have similar systems to generate sample response phrases, e.g. Microsoft Outlook and Google's Gmail. Your clinicians are sure to have honed out numerous time-savers. Ask! Compile results, assess best practices and applaud their input.