An exploration of managing emotional labour and maintaining professional integrity in children's hospice nursing
An exploration of managing emotional labour and maintaining professional integrity in children's hospice nursing
International Journal of Palliative Nursing; by Mandy J Brimble, Sally Anstey, Jane Davies, Catherine Dunn; 4/17/24
Aim: To investigate how children's hospice nurses manage emotional labour and professional integrity in their long-term relationships with parents.
Findings: Three overarching, cross-cutting themes were identified—purposeful positioning; balancing personability and professionalism; coping with and counterbalancing emotional labour. All themes were indicative of and/or built upon emotional intelligence constructs, such as self-awareness, self-regulation, appropriate (managed) empathy, social skills and intrinsic motivation. Innate features of children's hospice work were important for perpetuating intrinsic motivation and satisfaction.