Visible, active leadership is vital to change management, says Epic emeritus CIO advisor
Visible, active leadership is vital to change management, says Epic emeritus CIO advisor
Healthcare IT News; by Bill Siwicki; 9/26/24
[Part 1 of 2] Lost amidst talk of all the amazing technologies used in healthcare today is a subject very important to Robert Slepin: change management. ... Clinical workforce shortages and burnout, increasing costs and decreasing reimbursement, and capacity to care for patients with behavioral health/addiction issues – these are among the top issues confronting U.S. hospitals, according to the American College of Healthcare Executives. ... While there is no magic wand to accelerate progress, in my experience you can significantly improve the outcomes in a healthcare transformation initiative with an intentional focus and disciplined approach to change management. Conversely, not being thoughtful and effective in leading change could hinder your efforts or adversely impact the outcomes, and even possibly spell disaster. ... Visible, active leadership is vital. ... A hands-off approach of issuing orders from the corner office and asking others to "let me know when it's done" won't cut it. ... Besides being visible and hands-on, the best leaders I have worked with demonstrate a positive style; for example, they are authentic, coaching, transformational, engaging and compassionate. They remove fear and build trust, and inspire, educate, coach and support people in moving together toward a common, stretch goal. ...
Editor's note: See Part 2 of 2 below.