Literature Review
Nurse workplace violence reporting increased 1,080% with new tool
09/24/24 at 03:00 AMNurse workplace violence reporting increased 1,080% with new tool Becker's Clinical Leadership; by Mariah Taylor; 9/19/24 Making it easier to report workplace violence with quick-scan codes on walls and badges increased reporting by 1,080% in two months, according to a new study. ... When surveyed, nurses said they did not report workplace violence incidents for the following reasons: "nothing will change" (24%), "event was not severe enough" (21%), "part of the job" (15%), "electronic reporting system is time-consuming/complicated" (9%), "lack of time" (6%), "don’t know how" (3%) and "lack of leadership support" (3%). In addition, more than half of respondents said they disclosed the event to the charge nurse when they did not formally report it. To overcome these barriers, researchers created a tool that allows nurses to scan a quick-response code with their phones. Codes were located on wall flyers and name badge stickers. Two months after implementation, the tool recorded 94 quick response code scans and 59 workplace violence reports, a 1,080% increase in violence reports compared to the two previous months.
From pigs to payouts, weighing solutions for the US kidney shortage
09/24/24 at 03:00 AMFrom pigs to payouts, weighing solutions for the US kidney shortageHealthcare Brew; by Caroline Catherman; 9/18/24About one out of every 20 people waiting for a kidney transplant die each year, according to the United Network for Organ Sharing. Scientists, policymakers, and other experts are scrambling to find a solution. Kidneys are currently the most needed organ in the country, and an ongoing crisis has left tens of thousands in limbo. As of September, nearly 90,000 people in the US are waiting for kidneys, but only around 27,000 transplants were performed in 2024, according to data from the Organ Procurement and Transplantation Network (OPTN).Publisher's note: Hospice Analytics, a Hospice & Palliative Care Today sponsor, posted this blog and has given presentations on opportunities and challenges for hospices to honor patient wishes regarding organ and tissue donation.
Report: US has worst healthcare of 10 developed countries
09/24/24 at 03:00 AMReport: US has worse healthcare of 10 developed countriesMcKnight's Long-Term Care News; by Kristen Fischer; 9/19/24Americans die earlier and are the sickest — and have the worst healthcare on the whole — compared with nine other developed countries, a new report shows. “The United States is failing one of its principal obligations as a nation: to protect the health and welfare of its people,” Joseph Betancourt, MD, president of the Commonwealth Fund, said in a HealthDay article... Despite its deficiencies, the US spends the most on healthcare, the report noted. Australia, the Netherlands and the United Kingdom had the highest rankings, data showed. The other countries included in the report were Germany, New Zealand, Sweden, Canada, France, and Switzerland.
CMS revises instructions for AOs conducting initial certification surveys
09/24/24 at 03:00 AMCMS revises instructions for AOs conducting initial certification surveysNAHC Report; 9/20/24... The revision clarifies initial certification processes for providers/suppliers seeking deemed status via a CMS-approved Accrediting Organization (AO). Specifically, for home health and hospice providers, the AO must not conduct an initial survey until the state agency has provided approval to the AO.Publisher's notes: 1) NAHC article may require member login; 2) CMS Admin Info: 24-22-ALL posted here.
Today's Encouragement: Integrity is ...
09/24/24 at 03:00 AMIntegrity is choosing courage over comfort; choosing what is right over what is fun, fast, or easy; and choosing to practice our values rather than simply professing them. ~ Brene Brown
New red flags emerge in hospice UPIC auditing
09/24/24 at 02:00 AMNew red flags emerge in hospice UPIC auditing Hospice News; by Holly Vossel; 9/20/24 Unified Program Integrity Contractor (UPIC) auditors are taking a sharper look at nursing home room-and-board for hospice patients. Hospices have increasingly faced more regulatory scrutiny in recent years amid rising program integrity concerns, including ramped up UPIC audits, among various others. These audits are designed to instill oversight measures aimed at safeguarding against bad actors in the hospice industry. Regulators have been zeroing in around hospices’ data when it comes to patient interviews and Medicaid skilled nursing room-and-board payments, among other aspects of care delivery. These data could give UPIC auditors clues as to potential malfeasance. However, auditors’ data extrapolation methodology is flawed and poses risks for quality hospice providers, according to Bryan Nowicki, partner at the law firm Husch Blackwell.
Chris Comeaux, A name to watch in the hospice space
09/23/24 at 03:45 AMChris Comeaux, A name to watch in the hospice spaceCEOWorld Magazine; by Despina Wilson; 9/21/24Few names resonate as strongly as Chris Comeaux. As the founder and CEO of Teleios Collaborative Network (TCN), Comeaux has become a transformative figure in an industry grappling with constant change. His leadership style, marked by innovation and compassion, has not only shaped TCN but is redefining how nonprofit hospices approach their mission. This article delves into Comeaux’s journey, his leadership philosophy, and the indelible mark he’s leaving on end-of-life care.Publisher's note: Teleios Collaborative Network is a Hospice & Palliative Care Today sponsor. Notable mentions include Janet Bull.
Wind phones help the bereaved deal with death, loss and grief − a clinical social worker explains the vital role of the old-fashioned rotary phone
09/23/24 at 03:15 AMWind phones help the bereaved deal with death, loss and grief − a clinical social worker explains the vital role of the old-fashioned rotary phone The Conversation; by Taryn Lindhorst; 9/20/24 My mother died in my home in hospice in 2020, on the day my state of Washington went into COVID-19 lockdown. Her body was taken away, but none of the usual touchstones for grief were available to our family. ... As a clinical social worker and health scholar with 40 years of experience in end-of-life care and bereavement, I knew that I needed some way to tend to my grief for my mother. While in lockdown, I began looking for resources to help me. Then I heard about the wind phone. What is a wind phone? At its simplest, a wind phone is a rotary or push-button phone located in a secluded spot in nature, usually within a booth-type structure and often next to a chair or bench. The phone line is disconnected. People use the wind phone to “call” and have a one-way conversation with deceased loved ones. Here they can say the things left unsaid. Wind phones offer a setting for the person to tell the story of their grief, to reminiscence and to continue to connect to the person who is gone. For many, it is a deeply moving, life-affirming experience. About 200 wind phones are scattered throughout the United States. Editor's note: This creative tool is similar to common clinical tools of writing a letter to the deceased person, and the "Empty Chair" technique. Caution: This should never be used as a gimmick. This can be terribly confusing and upsetting for persons with dementia, or supportive if used with professional sensitivity for the patient's awareness and experience. For persons with dementia, be familiar with the ground-breaking "Validation Therapy" techniques by Naomi Feil.
Today's Encouragement: In the same way that trees shed their leaves to make room for new growth ...
09/23/24 at 03:00 AMIn the same way that trees shed their leaves to make room for new growth, autumn at work is a time to reassess our strategies, let go of what no longer serves our objectives, and prepare the ground for innovative ideas to take root. - Unknown Editor's note: Welcome Autumn 2024!
Mirror, mirror 2024: A portrait of the failing U.S. health system - comparing performance in 10 nations
09/23/24 at 03:00 AMMirror, mirror 2024: A portrait of the failing U.S. health system - comparing performance in 10 nations The Commonwealth Fund; by David Blumenthal, Evan D. Gumas, Arnav Shah, Munira Z. Gunja, and Reginald D. Williams II Goal: Compare health system performance in 10 countries, including the United States, to glean insights for U.S. improvement. Methods: Analysis of 70 health system performance measures in five areas: access to care, care process, administrative efficiency, equity, and health outcomes. Key Findings: The top three countries are Australia, the Netherlands, and the United Kingdom, although differences in overall performance between most countries are relatively small. The only clear outlier is the U.S., where health system performance is dramatically lower. Conclusion: The U.S. continues to be in a class by itself in the underperformance of its health care sector. While the other nine countries differ in the details of their systems and in their performance on domains, unlike the U.S., they all have found a way to meet their residents’ most basic health care needs, including universal coverage.
You cannot come to New Jersey to die, judge says
09/23/24 at 03:00 AMYou cannot come to New Jersey to die, judge says New Jersey 101.5; by Eric Scott; 9/20/24 Terminally ill individuals may not travel to New Jersey to end their lives. When New Jersey's Aid in Dying law took effect in 2019, it included a provision that doctors verify a patient's residency before prescribing them medications that will end their lives. A federal judge has ruled the residency requirement does not violate the U.S. Constitution. The ruling came after terminally ill cancer patients from Delaware and Pennsylvania sued. They wanted to travel to New Jersey to end their lives. ...
Families value flexibility and compassion in end-of-life care for children with cancer
09/23/24 at 03:00 AMFamilies value flexibility and compassion in end-of-life care for children with cancerOncology Nurse Advisor; by Megan Garlapow, PhD; 9/18/24 Bereaved families of children who died of cancer expressed a strong desire for high-quality end-of-life care that balanced comfort with continued treatment efforts, particularly chemotherapy, according to results from a study published in Cancer. Families did not perceive a conflict between comfort care and the pursuit of chemotherapy, seeking both as integral parts of their child’s final days. Despite variations in race and location, there was no clear preference for home or hospital deaths, with the median preference score being neutral at 3.0 on a 5-point Likert scale, ... Instead, decisions surrounding the location of death were often driven by the child’s preferences, medical needs, the impact on other family members, and prior experiences with death. ... Family decision-making was centered on maintaining hope, avoiding harm, and doing what was best for their child and themselves, with religious beliefs playing a significant role.
Most frequent [hospital] CMS citations in 2024
09/23/24 at 03:00 AMMost frequent CMS citations in 2024 Becker's Clinical Leadership; by Paige Twenter; 9/19/24 Similar to 2023, hospitals are most frequently cited for deficiencies in patient rights, according to CMS data obtained by Becker's. So far this year, CMS accrediting agencies have conducted nearly 2,760 surveys at U.S. hospitals. Of those surveys, more than 6% have resulted in a citation over a patient's right to receive care in a safe setting. Here are the 25 most common citations as of Sept. 15, according to data from CMS' Quality and Certification Oversight Reports:
Guidelines for supporting the dying and their families
09/23/24 at 03:00 AMGuidelines for supporting the dying and their families Psychiatric Times; by Ken Druck, PhD; 9/19/24 There are few subjects that most of us, including those who work in mental health, avoid more than death and dying. Meeting the needs of the dying and their families requires a deep and clear understanding of competent and compassionate care for health care professionals and caregivers. Since the death of my 21-year-old daughter several decades ago, I have had the honor and privilege of helping countless individuals, families, and communities that have suffered losses. I have also been given the opportunity to teach and train mental health professionals and developed several programs and guidelines for supporting the dying and their families. My top 7 guidelines to share with patients and their families are as follows:
HHS awards $100M to address workforce shortages
09/23/24 at 03:00 AMHHS awards $100M to address workforce shortages Becker's Hospital Review; by Kristin Kuchno; 9/18/24 The Health Resources and Services Administration, an agency of HHS, announced it will award $100 million to organizations including medical schools and state health departments to address healthcare workforce shortages, according to a Sept. 17 news release from HHS. With a shortage of 100,000 healthcare workers expected nationwide by 2028, some health systems have focused on nurse faculty shortages, such as New Bedford, Mass.-based Southcoast Health. ...
Ascension posts $1.8B annual loss; liquidity 'remains strong,' CFO says
09/23/24 at 03:00 AMAscension posts $1.8B annual loss; liquidity 'remains strong,' CFO says Becker's Hospital CFO Report; by Alan Condon; 9/18/24 St.Louis-based Ascension reported a $79 million operating loss (-0.3% margin) for the 10 months ending April 30, a substantial improvement on the $1.2 billion operating loss in the previous 10-month period. The results include $402 million in one-time, non-cash write-downs and non-recurring losses. In May and June 2024, operations were hampered by the May ransomware attack, resulting in reduced revenues from the associated business interruption along with costs incurred to address the issues and other business-related expenses. Despite this incident, Ascension drove a $1.2 billion operational improvement year over year for the 10 months ending April 30. The 136-hospital system's economic improvement plans focused on volume growth, rates and pricing, and cost levers.
CVS' Oak Street Health to pay $60M to settle Medicare Advantage kickback allegations
09/23/24 at 03:00 AMCVS' Oak Street Health to pay $60M to settle Medicare Advantage kickback allegations Becker's Health IT; by Naomi Diaz; 9/19/24 CVS subsidiary Oak Street Health has agreed to pay $60 million to settle accusations that it violated the False Claims Act by offering kickbacks to third-party insurance agents in return for referring older adults to its primary care clinics. ... The settlement addresses allegations that, between September 2020 and December 2022, Oak Street Health knowingly submitted false claims to Medicare by offering illegal payments to agents, violating the Anti-Kickback Statute. CVS acquired Oak Street Health for $10.6 billion in May 2023.
Why CenterWell is moving into Walmart
09/23/24 at 03:00 AMWhy CenterWell is moving into Walmart Becker's Payer Issues; by Rylee Wilson; 9/17/24 Primary care clinics focusing mainly on older adults are more likely to serve Black patients and those dually eligible for Medicare and Medicaid, a study from Humana found. The study, published in Health Affairs in September, studied the outcomes of older adult-focused primary care organizations and found the organizations tend to enter and serve historically more disadvantaged communities. The authors defined such organizations as reimbursed predominantly through population-based payment arrangements and serving mostly older adults with Medicare. Humana's CenterWell is one such organization, alongside Oak Street Health and One Medical Seniors. CenterWell is expanding, with plans to enter three new markets in 2024. The company aims to add 30 to 50 new centers per year through 2025 and will also open clinics at 23 former Walmart Health sites.
AI shouldn't decide who dies. It's neither human nor humane
09/23/24 at 03:00 AMAI shouldn't decide who dies. It's neither human nor humane Fox News; by John Paul Kolcun and Anthony Digiorgio; 9/20/24 [Opinion] As we write this, PubMed ... indexes 4,018 publications with the keyword "ChatGPT." Indeed, researchers have been using AI and large-language models (LLMs) for everything from reading pathology slides to answering patient messages. However, a recent paper in the Journal of the American Medical Association suggests that AI can act as a surrogate in end-of-life discussions. This goes too far. The authors of the paper propose creating an AI "chatbot" to speak for an otherwise incapacitated patient. To quote, "Combining individual-level behavioral data—inputs such as social media posts, church attendance, donations, travel records, and historical health care decisions—AI could learn what is important to patients and predict what they might choose in a specific circumstance." Then, the AI could express in conversant language what that patient "would have wanted," to inform end-of-life decisions. We are both neurosurgeons who routinely have these end-of-life conversations with patients’ families, as we care for those with traumatic brain injuries, strokes and brain tumors. These gut-wrenching experiences are a common, challenging and rewarding part of our job. Our experience teaches us how to connect and bond with families as we guide them through a life-changing ordeal. In some cases, we shed tears together as they navigate their emotional journey and determine what their loved one would tell us to do if they could speak.
New data explores trust gap between execs and employees
09/23/24 at 02:45 AMNew data explores trust gap between execs and employees HR Daily Advisor; by Lin Grensing-Pophal; 9/19/24Creating a harmonious workplace where trust flourishes between employers and employees is crucial for aligning incentives and driving employee engagement. Unfortunately, that trust is often hard to find in the business world. ... Consider, for example, these data points from the PwC survey:
Swimming with dolphins or a gondola ride in Italy: Hospice VR program offers respite to dying patients
09/23/24 at 02:30 AMSwimming with dolphins or a gondola ride in Italy: Hospice VR program offers respite to dying patients The Hamilton Spectator; by Celeste Percy-Beauregar; 9/19/24Paramedic Andrew Wood asks a patient receiving end-of-life care at Hankinson House hospice in Brantford: “What would you like to do?” Whether it’s a concert, kayaking or skydiving that they have in mind, he can make it happen right then and there, with virtual-reality (VR) headsets. Since many of the patients have limited energy and are confined to their beds, VR offers a brief escape, an opportunity to try something new or return somewhere special, like a childhood home — one of Wood’s favourite experiences to facilitate using Google Street View.
Viral video of brother's last days in hospice bring smiles to family after his death
09/23/24 at 02:00 AMWoman explains viral video of brother with hospice nurses before he died ABC News - GMA; Shafiq Najib; 9/20/24 Marcella Brown's little brother, Omar Mamoe, died of appendix cancer at 34. A woman explained the story behind the viral video of her brother going on a walk and having fun with the nurses during his final days in hospice before his death. In an Instagram video shared by Marcella Brown of Austin, Texas, recently, her late brother Omar Mamoe can be seen sitting in a wheelchair as he was about to exit his room accompanied by the nurses who entertained him by rapping to a song, "It Was a Good Day," by Ice Cube. The clip, which has garnered over 5 million views, was taken eight days before Mamoe died, showing how he kept his spirits high and brought smiles to those around him. Speaking to "Good Morning America," Brown said she shared the video last month because she was feeling sad at the time, thinking about her late brother. "The video came up, and it just made me feel happy, and it just reminded me that towards the end of his life, like there were these little moments that were good," she said. [Click on the title's link to view the video and read more.]Editor's note: Omar's care was provided by Hospice Austin's Christopher House. Click here (and scroll down) for a different, beautiful video story about Omar and his family.
NHPCO hosts final Annual Leadership Conference, welcomes evolution to National Alliance for Care at Home
09/23/24 at 02:00 AMNHPCO hosts final Annual Leadership Conference, welcomes evolution to National Alliance for Care at Home NHPOC / National Alliance for Care at Home; by Elyssa Katz; 9/20/24 The National Hospice and Palliative Care Organization (NHPCO) hosted its annual leadership conference (ALC2024) in Denver, Colorado September 14–18, 2024. This conference is the final conference that legacy NHPCO is hosting as it joins with the National Association for Home Care and Hospice (NAHC) to become the National Alliance for Care at Home (the Alliance). NAHC will host its final conference on October 20-24, 2024, in Tampa, Florida. Over 1,000 attendees and exhibitors joined for the in-person program which included action-packed days of keynotes, concurrent education sessions, networking opportunities, award presentations, and celebrations. ... Thanks to the generous support of attendees [at Tuesday evening's Gala], the National Hospice Foundation, NHPCO’s fundraising affiliate, raised over $200,000 throughout the evening. All funds will support the Lighthouse of Hope fund to help fulfill patients’ last wishes. ... As NHPCO celebrates the lasting impact its member have had since 1978 and looks ahead to the Alliance, ALC2024 also served as an opportunity to recognize, celebrate, and honor the many leaders from across the nation who played critical roles in shaping the hospice and palliative care community.
How can we make dementia care more human? Practical insights for providers.
09/23/24 at 02:00 AMHow can we make dementia care more human? Practical insights for providers. CHAP - Community Health Accreditation Partner; by Jennifer Kennedy, PhD; 9/20/24 This year’s World Alzheimer’s Day brings a renewed focus on advancing dementia care, especially with the recent launch of the CMS GUIDE Model. This groundbreaking approach emphasizes comprehensive, coordinated care, not only improving the lives of patients but also significantly easing the burden on caregivers. As healthcare providers, there’s a critical opportunity to adopt strategies that go beyond clinical treatment, focusing on the human experience and addressing the emotional, physical, and financial challenges that dementia brings. ... As we reflect on the progress made in dementia care, there are several actionable strategies healthcare providers can implement to enhance their programs:
Frailty in Medicare Advantage beneficiaries and Traditional Medicare beneficiaries
09/22/24 at 03:55 AMFrailty in Medicare Advantage beneficiaries and Traditional Medicare beneficiariesJAMA Network Open; Sandra M. Shi, MD, MPH; Brianne Olivieri-Mui, PhD, MPH; Chan Mi Park, MD, MPH; Stephanie Sison, MD, MBA; Ellen P. McCarthy, PhD, MPH; Dae H. Kim, MD, ScD; 8/24In this nationally representative cohort study of 7063 community-dwelling individuals aged 65 years and older, compared with traditional fee-for-service Medicare beneficiaries, Medicare Advantage beneficiaries had higher levels of frailty at baseline but similar levels of frailty change over 1 year. These findings suggest that enrollment in Medicare Advantage plans is not associated with altered frailty trajectories compared with Traditional Medicare, and more work is needed to better understand the health services needs of older adults with frailty.