How to overcome the cumulative effects of change

07/09/24 at 02:05 AM

How to overcome the cumulative effects of change 
Healthcare IT Today; by guest author Maura Koehler-Hanlon; 7/5/24 
Healthcare IT organizations are currently undertaking major initiatives to enhance patient engagement, streamline processes, ensure regulatory compliance, and more. This extensive workload can overwhelm employees, leading to burnout due to the sheer volume of changes. ... In this environment, it becomes critical for leaders to understand change saturation and build change resilience. Here’s what leaders need to know and do to move forward:

  • Focus on the Art and Science of Change Resilience ...
  • Measure Change Capacity ...
  • Anticipate Change Impacts ...
  • Keep an Eye on Change Saturation ...
  • Mitigate Negative Impacts ...
  • Build Change Resilience ...
  • Transform Holistically Instead of Iteratively ...
  • Prioritize ...
  • Strike a Delicate Balance Between Change and Consistency ...

Editor's Note: Hospice and palliative leaders, though this was written to a healthcare IT audience, its change management--or "change saturation" and "change resilience"--content applies to the changes you lead throughout your organization. For your direct patient care employees, add to their "change saturation" that in each visit they help patients and families navigate many of the most challenging changes any of us face in our lifetimes. Where do you instill consistency? Trust? Authentic support for resilience, vs. empty assumptions and  poorly-motivated dictates? Add these terms to your leadership meetings: change saturation and change resilience.

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