At-home care providers focus on unlocking worker potential, learn from failed initiatives

At-home care providers focus on unlocking worker potential, learn from failed initiatives 
Home Health Care News; by Audrie Martin; 2/11/25 
With ongoing caregiver staffing and retention challenges, at-home care organizations are looking to leverage the employees already on the payroll, maximizing their potential in order to benefit from the full range of their skills. ... “At the end of the pandemic, we were experiencing high levels of burnout,” John Gochnour, president and COO of Pennant, said ... “We asked employees what we needed to focus on as an organization, and our focus became how we develop C-suite level leaders. We started the tagline 100 CEOs. We’ve expanded that now to include chief clinical officers (CCO) and chief business development officers.” ... “We looked at our clinical workforce,” he said. “It’s filled with people who go out every day and change the lives of their patients. And the question we asked was, how do you ensure those people are led by leaders who inspire them, motivate them and help them live up to their potential?” ...