Literature Review

Long-term care workers grapple with twice the ‘toxic stress’ as others, study showsMcKnight's Long-Term Care News; by Josh Henreckson; 5/14/24Nurses and nurse aides in long term care report rates of adverse childhood experiences (ACEs) double that of the general population - results that should lead providers to more aggressively support and communicate with their workforce, authors of a new research study said Tuesday. The study suggests that providers should invest in mental health initiatives for their workers to address and prevent the effects of toxic stress. Nearly 60% of those surveyed had never sought mental health support for these traumatic experiences.

A disconnect between healthcare leaders, workersBecker's Hospital Review; by Mariah Taylor; 5/17/24A recent Indeed survey suggests that many workers do not intend to leave healthcare entirely, but rather break ties from individual employers due to dissatisfaction with the job, a recent Indeed survey suggests. The survey also cites a gap in perception between what the workers find important and what management thinks they find important. Indeed commissioned a survey of 1,014 healthcare job seekers and 489 professionals engaged in recruiting or hiring healthcare employees. Participants were surveyed between November and January. [Highlights include:]

Home care providers need to step up worker safety initiatives, experts sayMcKnight's Home Care; by Adam Healy; 5/14/24In the aftermath of the Occupational Safety and Health Administration’s citing of Elara Caring for failing to protect a worker killed on the job, safety and legal experts are urging providers to be proactive about implementing worker safety practices. “We have been seeing a rather significant uptick in workplace violence issues in the home-based care industry,” Angelo Spinola, an attorney at Polsinelli, told McKnight’s Home Care Daily Pulse, in a statement. “We highly recommend that providers take proactive steps to implement home-based care specific policies and procedures and conduct workplace trainings that address common issues such as what to do if a client is acting erratically, how to report unsafe conditions in the home [such as an unsecured firearm], de-escalation techniques, etc.”

[Old news] Consumer Alerts added to the Nursing Home Compare website and the Five Star Quality Rating SystemCMS; 10/7/19Adding an “abuse icon” to facilities cited for abuse: Every nursing home resident deserves be treated with respect at all times. Abuse is never acceptable and CMS is very concerned about incidents related to abuse (including neglect and exploitation) in nursing homes. ... As part of this strategy, we want to make it easier for consumers to identify facilities with instances of non-compliance related to abuse. To do this, in October 2019, we are adding an icon to highlight facilities that meet the following criteria: 1) Facilities cited for abuse where residents were found to be harmed (Scope/Severity of G or higher) on the most recent standard survey, or on a complaint survey within the past 12 months; or 2) Facilities cited for abuse where residents were found to be potentially harmed (Scope/Severity of D or higher) on the most recent standard survey or a complaint survey within the past 12 months, and on the previous (i.e., second most recent) standard survey or on a complaint survey in the prior 12 months (i.e., from 24 months ago to 12 months ago).Publisher's Note: With apologies for "old news", this was "new news" to me - i.e., that Care Compare for Nursing Facilities includes a "red stop hand" and a "yellow triangle warning" to warn consumers of poor performers. When might this be added to Care Compare for Hospice, and what criteria might be used?

Hospitals Are Refusing to Do Surgeries Unless You Pay in Full FirstWall Street Journal; by Melanie Evans; 5/9/24Now, more hospitals and surgery centers are demanding patients pay in advance. Advance billing helps the facilities avoid hounding patients to settle up. Yet it is distressing patients who must come up with thousands of dollars while struggling with serious conditions. Heather Miconi has seven weeks to come up with $2,000 to pay for surgery her daughter needs to breathe more easily. Merritt Island Surgery Center in Merritt Island, Fla., billed Miconi in advance of the adenoid and tonsil surgery. If she can’t pay for the surgery before it is scheduled to take place next month, the procedure will be put off. Miconi, whose insurance won’t cover the cost because she has a high deductible, works three jobs and doesn’t have savings to cover the cost. She is now appealing to strangers through a GoFundMe campaign for help. For years, hospitals and surgery centers waited to perform procedures before sending bills to patients. That often left them chasing after patients for payment, repeatedly sending invoices and enlisting debt collectors. Those who can’t come up with the sums have been forced to put off procedures. Some who paid up discovered later they were overcharged, then had to fight for refunds. Among the procedures that hospitals and surgery centers are seeking prepayments for are knee replacements, CT scans and births.

‘Bodacious’ mentorship, honesty needed to retain LTC leaders of tomorrow, experts sayMcKnight's Long-Term Care News; by Josh Henreckson; 5/17/24Cultivating mentorships in long-term care is vital to bringing up and retaining the next generation of sector leaders, a group of six prominent women leaders said this week at a McKnight’s Women of Distinction Forum panel. The speakers ... repeatedly emphasized the core needs of honesty, humility and an ongoing commitment to learning for successful mentors.

PACE program officially launches in Greater Peoria area OSF HelathCare, Peoria, IL; by Nathan Pritzker; 5/14/24 It’s a new and exciting day for older adults receiving health care services in the Greater Peoria area. After months of preparation, the state of Illinois and the Centers for Medicare and Medicaid Services (CMS) have awarded OSF HealthCare a contract to be one of the first in the state to offer Program of All-Inclusive Care for the Elderly (PACE). Enrollment for the program, known as OSF PACE, is currently underway with services officially beginning June 1.“OSF PACE will really help the people in the Tri-County area stay in their home and community,” says Nathan Pritzker, executive director of OSF PACE.

Hospital CEOs ask patients to receive care at home Becker's Hospital Review; by Madeline Ashley; 5/14/24 Hospital executives are making the push to move more care, specifically recovery rooms and exams, out of the hospital and into patient homes, to potentially save money and improve finances as the country continues to move out of the pandemic, Politico reported May 11. And Congress is supporting these efforts by introducing legislation that would expand at-home care and to allow Medicare to continue funding telehealth. Here are five findings from the report: ... [Click on the title's link to read more.]

Why Walmart’s exit from healthcare is a wake-up call to providers Modern Healthcare; by Marty Bonick; 5/10/24 Marty Bonick is president and CEO of Nashville, Tennessee-based Ardent Health. Try healthcare, they said. It will be easy. There's so much to improve, they said. We can do it better. While "they" — the retailers and disruptors once keen to transform healthcare — weren't completely wrong, there's no doubt this thinking has shifted in recent months. ... Walmart's decision to shutter its health clinics and virtual care services is the latest high-profile exit in the retail health sector. Already this year, Walgreens has announced plans to close 160 VillageMD clinics while Amazon cut jobs within its One Medical unit and Optum is closing its telehealth business. 

VA expands burial benefits for veterans VFW - Veterans of Foreign Wars; by Dave Spiva; 5/10/24The VA last year announced new burial allowance rates for veterans who have died in nonservice-related incidents since October. ... For nonservice-related deaths, VA will pay a $948 burial allowance and $948 for a plot if the veteran died on or after Oct. 1, 2023. If the veteran died between Jan. 5, 2023, and Oct. 1, 2023, VA would pay an $893 burial allowance and $893 for a plot. Learn more about allowance rates at https://www.va.gov/burials-memorials/veterans-burial-allowance.

HCA accused of withholding pay of 1,000 workersBecker's Hospital Review; by Kelly Gooch; 5/6/24 HCA Healthcare faces a lawsuit alleging its Asheville, N.C.-based Mission Health illegally kept pay from at least 1,000 employees, the Citizen Times reported May 6. Sharon McRee — who said she worked as a nonexempt, hourly respiratory therapist at Mission from July 2002 through its 2019 acquisition by Nashville, Tenn.-based HCA before leaving in July 2022 — alleges she and approximately 1,000 or more employees "clocked in as required and performed the principal activities of their jobs," but their employer "generally did not pay them for all of their time worked," according to the lawsuit, which was accessed by Becker's.

He Thinks His Wife Died in an Understaffed Hospital. Now He’s Trying to Change the Industry.Fortune; by KFF Health News and Kate Wells; 4/19/24For the past year, police Detective Tim Lillard has spent most of his waking hours unofficially investigating his wife’s death. The question has never been exactly how Ann Picha-Lillard died on Nov. 19, 2022: She succumbed to respiratory failure after an infection put too much strain on her weakened lungs. She was 65. For Tim Lillard, the question has been why.Publisher's note: We often discuss workforce shortages in terms of staff stress. This interesting and heartbreaking story explores workforce shortages in terms of patient harm.

Stranded in the ER, seniors await hospital care and suffer avoidable harm KFF Health News; by Judith Graham; 5/6/24 Every day, the scene plays out in hospitals across America: Older men and women lie on gurneys in emergency room corridors moaning or suffering silently as harried medical staff attend to crises. Even when physicians determine these patients need to be admitted to the hospital, they often wait for hours — sometimes more than a day — in the ER in pain and discomfort, not getting enough food or water, not moving around, not being helped to the bathroom, and not getting the kind of care doctors deem necessary.