Safety first: How to ward off health care facility violence

Safety first: How to ward off health care facility violence 
SmartBrief; by Julia M. Johnson; 10/23/24
Panelists on an American Hospital Association webinar highlight ways in which hospitals and practices can protect their patients and themselves. ... The American Hospital Association recently hosted a webinar about what hospitals and practices need to know to protect themselves, staff members and patients. “Understanding Origins of Violence in Health Care Facilities” featured Jason Grellner of Evolv Technology and Drew Neckar of Cosecure. Both panelists spoke candidly about technology, terminology and steps that can be taken to dial down the danger at health care facilities.  

• Defining the threat ... it’s helpful to start by reviewing official definitions of health care violence from the Joint Commission and the Occupational Safety and Health Administration ...
• Deploying the tactics ... some of the most effective ways to mitigate violence include de-escalation training for staff, risk identification activities and proactive facility design ...
• Diverting the danger ... Sometimes violent intent lies well below the surface, so facilities need to be aware of subtle signs of trouble in an individual ...