Literature Review

Why 95% of AI rollouts fail and what L&D leaders can do about it Big Think+; 10/7/25 Companies are pouring resources into AI, yet capability gaps hold employees back from using it effectively. ... MIT recently reported that 95 percent of AI projects fail to deliver measurable outcomes. Despite the unprecedented investment, productivity gains are elusive, employee adoption is shaky, and the business case often collapses under scrutiny. How can we surround ourselves with the most powerful technology in human history, spend billions deploying it, and still struggle to prove it makes us better? The answer isn’t hiding in the models or the code. The real story and the real risk are sitting right in front of us. ... If you only push the tech, you’ll be part of the 95 percent of failures. If you only focus on people, you’ll underestimate what’s at stake. Success requires advancing both at the same time, with equal intentionality.

Winnetka man gets nearly 5 years for role in $16M Medicare fraud Los Angeles Daily News, Los Angeles, CA; by City News Service; 10/6/25 A San Fernando Valley man was sentenced Monday, Oct. 6, to four years and nine months behind bars for his role in conning Medicare out of nearly $16 million through sham hospice companies and then helping launder the illicit proceeds. Karpis Srapyan, 35, was also ordered to pay restitution of $3.2 million to Medicare, according to the U.S. Department of Justice. 

'I spent 36 years holding dying patients' hands' BBC News, Ireland; by Grace Shaw; 10/5/25 For hospice nurse Trish Carling, holding a dying patient's hand through the dark hours of the night was a privilege to share. The 66-year-old has just retired after 36 years working in palliative care at St Michael's Hospice in Harrogate. Her first shift was in November 1989, and she has worked almost every Christmas Eve and New Year's Eve since. Despite the demands of the job, she originally chose the pathway because it worked around family life when her children were young. "At first I found the night shifts practical - they then became my preferred hours," she said. ... [Continue reading]Editor's Note: In what ways do you honor your longtime employees? How do you tell their stories of passionate compassion? Of loyalty to your core mission through changing times and operational practices? So many of these valued employees began in a pre-digital era. Imagine: before cell phones, the internet, websites, electronic employee files, EMR systems, and so much more. Crucial employee data can get lost especially during organizational name changes, Mergers & Acquistions, or a short-term leave of absence. Let this article be a catalyst for you to research and honor your employees with long tenures. Without their faithful foundations, your work today would not be the same.

C-suites invest in nurse-led clinical research Becker's Clinical Leadership; by Mariah Taylor; 9/29/25 Nationwide, health systems are increasingly turning to nurse scientists to close evidence gaps, answer pressing clinical questions and translate bedside observations into measurable patient outcomes. ... “Nurses ask the best questions; they are closest to patients and see gaps in care firsthand,” Linda Chlan, PhD, RN, associate dean for nursing research at Rochester, Minn.-based Mayo Clinic, told Becker’s. “But to move from ‘I think this works better’ to real evidence, you need data, and that comes from rigorous scientific inquiry.” This is where nurse scientists fill the gap between curiosity and evidence-based changes in protocols and practices. Nurse scientists help bedside staff build their studies, mentor them through the process, and help them turn data into evidence-based practice and demonstrate return on investment.

10 top areas for growth, per health system CEOs and CFOs Becker's Hospital Review; by Laura Dyrda; 9/25/25 As healthcare continues to face financial pressures, workforce shortages, and rising patient expectations, health system executives are reimagining their strategies for growth. In a series of connections with C-suite leaders across the country, 10 themes surfaced again and again ... Here are the 10 most frequently cited growth areas, and how they shape the future of healthcare.

New AAHPM CEO on ensuring widespread access to hospice and palliative care Hospice News; by Jim Parker; 9/25/25 Workforce, access to care, reimbursement and public policy are top agenda items for the A merican Academy of Hospice and Palliative Medicine as new CEO Pierre M. Désy takes the reins. ... Hospice News sat down with Désy to discuss the academy’s current priorities and the top issues facing hospice and palliative medicine. ... [Jim Parker] "Could you tell me some of your top priorities as you come into this new role?" [Dr. Pierre Désy] I have been focusing on listening and alignment. So the first part is a listening tour and relationship building tour, where I’m talking with every board member, one on one. I’m talking with committee chairs, council chairs. I’m speaking with all of our partners, every staff person, sponsors and individual donors.

Emotional analytics in HRtech: Measuring mood, motivation, and morale HRTechSeries; by HRTech Staff Writer; 9/22/25 Organizations have used the same set of HR metrics for decades to keep track of the health of their employees: turnover rates, absenteeism, performance scores, and time-to-hire. These benchmarks are useful, but they don’t tell the whole story about what really makes an organization successful. They keep track of what employees do, but not how they feel. That gap is no longer acceptable in today’s fast-paced workplace, where employee experience is becoming more and more important for engagement and retention.

Delaware Hospice names McDonough next chief executive officer Coastal Point; Press Release; 9/23/25 The Board of Trustees of Delaware hospice has appointed Charles McDonough, MHA, as the organization’s next chief executive officer, succeeding Susan D. Lloyd, RN, MSN, who has served in the position for more than 38 years. “On behalf of the Board, I am honored to welcome Charles McDonough as the next CEO of Delaware Hospice,” said Board Chair Dan McCarthy. “Charles is a proven healthcare leader with deep expertise in hospice, palliative care and home health services. His career reflects a remarkable record of operational excellence, growth leadership and the development of compassionate care platforms. We are confident he will build upon Susan’s extraordinary legacy and guide Delaware Hospice into its next chapter of service and innovation.” ... McDonough will join Delaware Hospice on Sept. 29.

Driving innovation: Healthsperien launches Center for Health Research, Policy & Strategy led by seasoned experts  PR Newswire, Washginton, DC; by Healthsperien; 9/23/25 Healthsperien announces the official launch of its Center for Health Research, Policy & Strategy, marking the third in a series of new Centers of Expertise designed to provide clients with specialized, high-quality services and reinforce Healthsperien as a comprehensive partner and integrated hub for health policy, government relations, and research strategies. ... The Center will be led by Dianne Munevar, Partner, who joins Healthsperien after serving as Vice President of Health Care Strategy at NORC at the University of Chicago. She will lead a seasoned team of 5 research, policy, and strategy experts, who also come from NORC at the University of Chicago, ...

Hospice home for veterans named after philanthropist in Nevada Audacy.com - Connecting Vets; by Julia DeDoux; 9/22/25 A Reno, Nevada-based nonprofit dedicated to ensuring veterans have access to the medical care they need has named its newly opened hospice home in honor of a philanthropist whose gifts have been critical to its efforts. Veterans Guest House said the facility, which opened in June, will be known as the Cynthia Lake House. Lake has been instrumental in expanding access to both medical and end-of-life care for veterans across northern Nevada. In 2022, she founded Veterans Guest House’s Patient Advocacy Program, which connects veterans with transportation, post-operative care, and personal support. The impact of the program inspired Lake to scale the vision to 24/7 personalized care, making the hospice house possible.

A natural segue: Retired hospice physician Ralph Caldroney ’72 turns a planned gift into immediate impact with new lecture sponsorship W&L - The Columns, Washington & Lee University, Lexington, VA; by Barbara Elliott; 9/15/25 [Dr. Ralph Caldrony, retired medical director for Hospice of Rockbridge County,] attended several Mudd Center lectures during this past year’s series: “How We Live and Die: Stories, Values and Communities.” ... Impressed by the range and quality of the Mudd Center presentations [at Washington & Lee University], Caldroney previously committed a $250,000 planned gift to the center for his 50th reunion gift in 2022. However, after such a positive experience attending this year’s lecture series, he decided to fast-track his support. For each of the next five years, his $5,000 per-year gift will sponsor an annual lecture. “It was a natural segue,” Caldroney says. “This way, I can enjoy some of the fruits of my labor while I am still alive.”

A nurse’s journey through advanced breast cancer: Michele’s invasive ductal carcinoma Stage 4 diagnosis Norton Healthcare, Paducah, KY; by Sara Thompson; 9/15/25 When Paducah, Kentucky, native Michele Burgess received her Stage 4 invasive ductal carcinoma diagnosis Feb. 6, 2020, she faced the advanced breast cancer the same way she approaches everything in life — head on. As a nurse manager for an inpatient hospice unit, Michele had spent years caring for others in their most vulnerable moments. Now, she would draw on that same strength for her own battle. ... Most people expected Michele to step away from her demanding career after her cancer diagnosis. After all, working in hospice while fighting breast cancer seemed like an impossible burden. But Michele saw it differently. “Why wouldn’t I continue?” she asked herself. Her work gave her purpose, and her 10-bed inpatient unit needed her steady leadership. ...

Federal long-term care advisory commission proposed McKnights Long-Term Care News; by Kimberly Marselas; 9/14/25 A National Advisory Commission on long-term care would be created under a bill introduced Thursday [9/11] that is intended to provide recommendations to Congress over the next decade. US Sens. Jacky Rosen (D-NV) and John Boozman (R-AR) said the commission would address a growing number of issues for seniors and others in need of long-term help with activities of daily living. The bipartisan Supporting Our Seniors Act directs a 12-member commission to assess and provide recommendations to Congress on improving service delivery, financing, workforce adequacy, and other issues related to access and affordability.