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All posts tagged with “Hospice Provider News | Leadership.”



Why most healthcare brand strategies fail the first time leadership gets tested

07/16/26 at 03:00 AM

Why most healthcare brand strategies fail the first time leadership gets tested MedCityNews; by Erin Gregory; 7/10/26 If you are sitting on a brand strategy right now, the test is not whether your team likes it. The test is whether it can be defended by someone who did not build it, to a board that did not commission it, by a leader who did not hire you. A few years ago, I watched a regional nonprofit in community health and wellness come close to imploding. ...

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Leadership starts with presence — the art of showing up with David Sachsenmaier | part one

07/16/26 at 03:00 AM

Leadership starts with presence — the art of showing up with David Sachsenmaier | part one Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux with David Sachsenmaier; 7/15/26 What separates truly exceptional leaders from those who simply manage?  In Part One of this thought-provoking conversation, Chris Comeaux sits down with executive coach David Sachsenmaier, whose 30 years of leadership experience and more than 4,000 hours of executive coaching have helped leaders uncover one of leadership's most overlooked truths: the quality of your leadership is shaped by the quality of your inner life.  Together, they explore why presence, self-awareness, and emotional grounding are essential to building healthy teams, resilient organizations, and cultures where people thrive.

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Dublin business accuses fired CEO, CFO of embezzlement

07/15/26 at 03:00 AM

Dublin business accuses fired CEO, CFO of embezzlement Columbus Business First, Columbus, OH; by Carrie Ghose; 7/13/26 Dublin-based ViaQuest fired founder Rich Johnson and CFO Michael Bell, and in a lawsuit accuses them of diverting more than $15 million.  ... In January 2025, Johnson purchased ViaQuest Hospice LLC, through a $10 million promissory note that is still owing, according to the complaint. As sole owner and CEO of Hospice, Johnson was required to separate its finances when the deal closed, but ViaQuest kept paying Hospice expenses for a total of $12.9 million at Johnson and Bell's direction, the complaint said. ViaQuest employees including Bell also spent substantial time doing duties for Hospice, it said, an expense not yet calculated. [Access to the full article may be limited.]

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When the expert becomes the daughter: lessons from my father's hospice journey

07/15/26 at 03:00 AM

When the expert becomes the daughter: lessons from my father's hospice journey Provider Insights; by Annette Lee; 7/10/26 Part 4: Leadership Lessons are often Learned at the Bedside The most meaningful leadership lessons are often learned at the bedside. During my father's sixteen-day hospice journey, I experienced hospice not as a consultant, but as a daughter. These takeaways highlight the leadership decisions, clinical practices, and compassionate moments that transformed exceptional hospice care into an unforgettable experience for our entire family. My hope is that they inspire hospice leaders to continually ask not only, "Are we providing excellent care?" but also, "How will this family remember us?"Editor's Note: Click here for an excellent table, "Hospice Leadership Lessons Learned on the Other Side," with columns for "What Our Family Experienced," "Leadership Lesson," "Action for Your Hospice." It fleshes out 16 concise, practical first-hand lessons, such as "A trusted first conversation"; "Compassion over pressure"; "Information given in manageable pieces" and more.

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Leveraging technology in hospice sales and marketing

07/15/26 at 03:00 AM

Leveraging technology in hospice sales and marketing Hospice News; by Jim Parker; 7/14/26 Technology is becoming increasingly important in hospice sales and marketing, but it can’t replace the human touch, according to provider leaders. One of the most proliferating sets of technologies sweeping the hospice space and many other industries right now is artificial intelligence (AI). While AI can be a tool to generate referral growth and streamline operations, building person-to-person relationships is more important, Craig Dresang, CEO of the nonprofit hospice provider YoloCares, said during a Hospice News webinar.  “Nothing will replace relationship management person to person. AI is a tool to be used. We use AI here in a number of ways,” Dresang told Hospice News. “There are a number of ways that AI can be used as a tool, but nothing will replace good old-fashioned people skills and relationship management skills.”

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National Alliance for Care at Home hosts 2026 Finance and Technology Summit

07/15/26 at 03:00 AM

National Alliance for Care at Home hosts 2026 Finance and Technology Summit National Alliance for Care at Home, Alexandria, VA; Press Release; 7/14/26 On July 12-14, the National Alliance for Care at Home (the Alliance) successfully hosted the 2026 Alliance Finance and Technology Summit in Boston, MA. The Summit brought together leaders from across the care at home continuum, with expert-led sessions, peer collaboration, and insights into digital transformation, data strategy, and tech-enabled care delivery. More than 600 attendees and exhibitors participated in the comprehensive program, which featured keynote presentations, concurrent educational sessions, networking opportunities, award presentations, and a fundraiser at Fenway Park for the Research Institute for Home Care.

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Lessons from 70 triathlons about why enterprise software projects fail

07/14/26 at 03:00 AM

Lessons from 70 triathlons about why enterprise software projects fail Forbes; by Alan Rencher for Forbes Technology Council; 7/13/26 ​In 2004, I weighed 280 pounds. ... I am not proud of how I got there. But I am genuinely grateful for what getting out of it taught me, not just about endurance training, but about the thing I have spent my career trying to get right: why enterprise software almost always fails. I have now completed 70-plus triathlons. I also have a long list of painful firsthand experiences with enterprise software that launched expensively and landed quietly in a drawer. Building it, selling it, buying it, implementing it. I have been on every side of that table. The failure modes are the same. And the reason is not what most people think.​ ...

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Civility requires the willingness to engage – a dispute with a neighbor revealed how much motivation matters

07/13/26 at 03:00 AM

Civility requires the willingness to engage – a dispute with a neighbor revealed how much motivation matters The Conversation; by Deborah Mower, Center for Practical Ethics; 7/2/26 ... Civility research matters for ethics education across every discipline, especially fields such as law or medicine where contentious political and moral disagreements are likely to arise. Consider, for instance, the tense conversations between healthcare professionals who disagree about whether the best course of treatment for a patient is to turn to hospice services. Civility has a role to play in the workplace, too, where people need to navigate disagreements with colleagues and also between potentially conflicting professional and legal obligations, client expectations and ethical beliefs. ... Civility isn’t the absence of disagreement, heated disagreement or even outright anger, but continued engagement in the face of and despite such emotion.

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What’s broken in American healthcare—and how to fix it | part two

07/13/26 at 12:00 AM

What’s broken in American healthcare—and how to fix it | part one Teleios Collaborative Network (TCN); podcast by Chris Comeaux with Dr. Don Berwick; 7/8/26What if the greatest challenge facing American healthcare isn’t a lack of innovation—but a system that rewards the wrong incentives? In this compelling new episode of TCNtalks / Anatomy of Leadership, Chris Comeaux sits down with Dr. Don Berwick—former Administrator of the Centers for Medicare & Medicaid Services (CMS), co-founder of the Institute for Healthcare Improvement (IHI), and one of the most respected voices in healthcare quality—to discuss the forces shaping healthcare today and what leaders can do to change its future.

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Silverado announces leadership transition as Wayne Sanner assumes role of Chief Executive Officer and President

07/10/26 at 03:00 AM

Silverado announces leadership transition as Wayne Sanner assumes role of Chief Executive Officer and President FDL Reporter, Irvine, CA; Press Release; 7/9/26 Silverado enters a new chapter as Wayne Sanner assumes leadership, building on founder Loren Shook’s legacy of innovation and compassionate care. ... Effective July 1, 2026, Wayne Sanner assumed the role of Chief Executive Officer and President of Silverado. At the same time, founder Loren Shook transitioned to the role of Chairman of the Board, Executive Chairman, and Founder, where he will continue full time to support the culture and development of Silverado while providing strategic guidance and helping shape Silverado’s future.

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Executive Personnel Changes - 7/10/26

07/10/26 at 03:00 AM

Executive Personnel Changes - 7/11/26

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'Labor of love:' Longtime Hospice of Dubuque leader retires

07/10/26 at 03:00 AM

'Labor of love:' Longtime Hospice of Dubuque leader retires Telegraph Herald, Dubuque, IA; by Elizabeth Kelsey; 7/8/26 When Lavonne Noel was hired as financial coordinator for Hospice of Dubuque in 1990, she was simply looking for a part-time job while she raised her young children. Little did the Dubuque resident know that she would spend the next 36 years working for the local nonprofit, including 15 as its executive director. Noel retired recently from Hospice of Dubuque after a career she described as “the greatest privilege of my professional life.” ... Hospice of Dubuque Financial Director Jackie Brehm is currently serving as interim executive director while officials conduct a search for Noel’s permanent replacement. Noel has every confidence Hospice of Dubuque will continue to thrive under new leadership.

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Former Skowhegan nonprofit director seeks early end to probation for thefts

07/09/26 at 03:00 AM

 Former Skowhegan nonprofit director seeks early end to probation for thefts CentralMaine.com, Skowhegan, ME; by Jake Freudber; 7/8/26 Jason Gayne has paid the $70,000 in restitution owed to the Skowhegan Regional Chamber of Commerce and the Hospice Volunteers of Somerset County. ... Gayne has completed hundreds of hours of community service, well beyond what he was ordered to do. He has focused on providing for his family. And he has never violated the conditions of his probation. ... Now Superior Court Chief Justice Robert E. Mullen will determine whether to approve Gayne’s request for an early end to his probation. Gayne’s request, if granted, would effectively shave two years from the term included in his sentence.

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Montgomery & Prince George’s Hospice appoints Dr. Lee-Anne West as Chief Executive Officer

07/09/26 at 03:00 AM

Montgomery & Prince George’s Hospice appoints Dr. Lee-Anne West as Chief Executive Officer Montgomery & Prince George's Hospice, Rockville, MD; Press Release; 6/23/26Montgomery & Prince George’s Hospice is pleased to announce that Dr. Lee-Anne West has been appointed Chief Executive Officer by the organization’s Board of Directors following her service as Interim CEO since January 2026. ... “Dr. West has demonstrated exceptional leadership, compassion, and strategic vision during her time as Interim CEO,” said Justin G. Reaves, Chair of the Board of Directors for Montgomery & Prince George’s Hospice. “The Board has full confidence in her ability to lead this organization into its next chapter while remaining deeply committed to the mission and values that have guided Montgomery & Prince George’s Hospice for 45 years.

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What’s broken in American healthcare—and how to fix it | part one

07/09/26 at 03:00 AM

What’s broken in American healthcare—and how to fix it | part one Teleios Collaborative Network (TCN); podcast by Chris Comeaux with Dr. Don Berwick; 7/8/26What if the greatest challenge facing American healthcare isn’t a lack of innovation—but a system that rewards the wrong incentives? In this compelling new episode of TCNtalks / Anatomy of Leadership, Chris Comeaux sits down with Dr. Don Berwick—former Administrator of the Centers for Medicare & Medicaid Services (CMS), co-founder of the Institute for Healthcare Improvement (IHI), and one of the most respected voices in healthcare quality—to discuss the forces shaping healthcare today and what leaders can do to change its future.

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How to build trust in a new team and establish psychological safety--fast

07/07/26 at 03:00 AM

How to build trust in a new team and establish psychological safety - fast TylerHayden.com; by Tyler Hayden; 7/6/26 Psychological safety is one of the most talked-about concepts in modern leadership — and one of the least understood in practice. Most leaders know they’re supposed to create it. Far fewer know what it actually looks like when it’s missing, what it feels like when it’s present, or how to build it deliberately and quickly when the clock is ticking and the stakes are real. This post is for those leaders. The ones stepping into a new team, a skeptical room, or a group that’s been burned before — and who need more than theory. ...

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Core competencies for effective management in any industry

07/07/26 at 03:00 AM

Core competencies for effective management in any industry Markmeets.com; by Web Desk; 7/6/26 The foundation of success in any sector often depends on strong managerial skills. While each industry may demand specific technical expertise, there is a core set of foundational skills that underpin effective management across all fields. ...

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Dignity shouldn’t depend on having an address: Holly Klein

07/07/26 at 02:00 AM

Dignity shouldn’t depend on having an address: Holly Klein The Plain Dealer, Cleveland, OH; by guest columnist Holly Klein; 7/5/26 As a hospice nurse for more than 25 years, I’ve cared for people surrounded by family -- and I’ve cared for people who had no one. Today, as executive director and co-founder of Grace House Akron, I care for people who are experiencing homelessness, abandonment or extreme social isolation at the end of life. We provide a home and hospice care at no cost because we believe one simple truth: No one should die alone. I've cared for people living in motels, sleeping in shelters, staying in abandoned buildings or moving from one temporary place to another while facing a terminal illness. ... Hospice is not a place -- it's a model of care. But our healthcare system assumes everyone has somewhere safe to receive it. Many people don't.

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Hospice in the spotlight – audits, PEPPER, and patient autonomy

07/06/26 at 03:00 AM

Hospice in the spotlight – audits, PEPPER, and patient autonomy RACmonitor; by Ronald Hirsch, MD, FACP, ACPA-C, CHCQM, CHRI; 7/1/26 .. why talk hospice now? Because it seems to be hospice’s time to be in the spotlight. ... Last week you likely heard about a big U.S. Department of Justice (DOJ) $6.5 billion fraud takedown. Included in that was another hospice fraud scheme that included a funeral home employee who sold information on recently deceased people to a fraudster who then submitted claims for hospice services that were never provided. ...Then, the Centers for Medicare & Medicaid Services (CMS) has released the Program for Evaluating Payment Patterns Electronic Report (PEPPER) for hospice organizations. And to top it off, the U.S. Department of Health and Human Services (HHS) Office of Inspector General (OIG) released an audit of hospice claims finding that Medicare paid over $255 million for patients who were not eligible for hospice care. ...

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Hospice & Palliative Care of the Piedmont announces Dr. Nancy Hart Wicker as chief executive officer and chief medical officer

07/06/26 at 03:00 AM

Hospice & Palliative Care of the Piedmont announces Dr. Nancy Hart Wicker as chief executive officer and chief medical officer Index Journal; by Staff Writer; 7/2/26Hospice & Palliative Care of the Piedmont [Charlottesville, VA] has appointed Nancy Hart Wicker, MD, FAAHPM, as chief executive officer and chief medical officer, effective immediately. Hospice & Palliative Care of the Piedmont is the only locally governed, nonprofit hospice in the region with a CMS five-star rating, indicating the highest quality of care. The organization brings 45 years of service, clinical expertise, and community-based decision-making from its clinical staff, leadership, and volunteer board of directors.

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Dignity, not dollars: Thompson reflects on HopeWest’s role in community as he retires

07/03/26 at 03:00 AM

Dignity, not dollars: Thompson reflects on HopeWest’s role in community as he retires Montrose Press, Montrose, CO; by Katharhynn Heidelberg; 7/1/26 Kelly Thompson never expected to finish his working life at a service providing hospice and palliative care, with other supportive services. When the Grand Junction native returned to the area by moving to Montrose from Lakewood 28 years ago, he had been a horticulturist. Here, he taught at Northside and Pomona elementary schools after earning certification at CMU-Montrose. Thompson was set. Then along came his "10-year itch," and an opportunity at HopeWest's Heirlooms for Hospice store in Montrose. Thompson rose to the manager's position and later, became the care oganization's volunteer coordinator. "I loved that position," Thompson said. Not bad for someone who, upon beginning with HopeWest says he barely knew what the word "hospice" meant. His life's path turned again when HopeWest's program director announced her retirement and approached him about putting in for the position. ...

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VITAS Healthcare promotes Bryan Wysong to Chief Operations Officer

07/03/26 at 02:00 AM

VITAS Healthcare promotes Bryan Wysong to Chief Operations Officer South Florida Hospital News and Healthcare Report; Press Release; 7/2/26 VITAS Healthcare announced the promotion of Bryan Wysong to chief operations officer (COO). As executive vice president and COO, Wysong will lead companywide operations across VITAS, overseeing hospice care delivery, high acuity services, operational performance, quality improvement, home medical equipment and palliative care services. He will work closely with leaders across the organization to strengthen clinical excellence, advance operational performance and support the continued growth of VITAS. Since joining VITAS in 2014 as an internal management consultant, Wysong has held leadership roles of increasing responsibility, including senior director, vice president, head of high acuity services and senior vice president of operational performance. 

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AI, hospice fraud crackdown & medicare’s future—the biggest healthcare stories of 2026 | part one

07/02/26 at 03:00 AM

AI, hospice fraud crackdown & medicare’s future—the biggest healthcare stories of 2026| part one Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux with Cordt Kassner; 7/1/26 In this quarterly edition of TCNtalks / Anatomy of Leadership, host Chris Comeaux is joined by healthcare strategist Cordt Kassner to unpack the biggest healthcare stories shaping 2026.  Together, they examine the trends every healthcare executive should be watching—from the rapid evolution of artificial intelligence and workforce transformation to increasing regulatory scrutiny, quality measurement, Medicare reform, and the financial realities facing hospice providers.  Using Dr. Ira Byock’s strategic framework as their guide, they move beyond headlines to explore what these developments mean for the future of care. The conversation also tackles larger questions facing the healthcare system.  

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How do senior hospital doctors perceive their role in supporting junior colleagues with navigating ethical issues in end-of-life care?

07/01/26 at 03:00 AM

How do senior hospital doctors perceive their role in supporting junior colleagues with navigating ethical issues in end-of-life care? BMJ Supportive & Palliative Care; by Sinead Donnelly, Simon Walker, John McMillan and Jean Hay-Smith; 6/29/26 Objectives: ... The aim of this study was to explore senior doctors’ experience of supporting first-year and second-year resident doctors including the strategies used.Results: ... The first theme, Context: ‘the job is brutal’, details the pressure on and vulnerability of both senior and junior doctors. The second theme, Support: ‘it is the human part we want to live, we also have the expertise’, encompasses what senior doctors do and would like to do more of to support junior doctors. Meeting junior doctors on a human level and role modelling self-awareness and reflection are the most effective ways of support. The lack of value placed on these ways of support is a source of frustration.

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Two Ann Arbor nurses who transformed how people die mentored her. Then, she became their caregiver.

06/30/26 at 03:00 AM

2 Ann Arbor nurses who transformed how people die mentored her. Then, she became their caregiver.MLive.com, Ann Arbor, MI; by Jennifer Eberback; 6/28/26 For in-home private caregiver Kathy Hopps, caring for two trailblazers who helped revolutionize in-home nursing and hospice care in their final days of life brought her journey full circle. Hopps cared for Ingrid Deininger, who co-founded Individualized Home Nursing Care (IHNC) in Ann Arbor in the early 1980s when hospice and in-home care did not yet have the presence in the U.S. as it does today. ... Now she cares for Lois Jelneck, another IHNC founder who is currently under hospice care at the age of 97.

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