Literature Review

Core competencies for effective management in any industry Markmeets.com; by Web Desk; 7/6/26 The foundation of success in any sector often depends on strong managerial skills. While each industry may demand specific technical expertise, there is a core set of foundational skills that underpin effective management across all fields. ...

Hospice in the spotlight – audits, PEPPER, and patient autonomy RACmonitor; by Ronald Hirsch, MD, FACP, ACPA-C, CHCQM, CHRI; 7/1/26 .. why talk hospice now? Because it seems to be hospice’s time to be in the spotlight. ... Last week you likely heard about a big U.S. Department of Justice (DOJ) $6.5 billion fraud takedown. Included in that was another hospice fraud scheme that included a funeral home employee who sold information on recently deceased people to a fraudster who then submitted claims for hospice services that were never provided. ...Then, the Centers for Medicare & Medicaid Services (CMS) has released the Program for Evaluating Payment Patterns Electronic Report (PEPPER) for hospice organizations. And to top it off, the U.S. Department of Health and Human Services (HHS) Office of Inspector General (OIG) released an audit of hospice claims finding that Medicare paid over $255 million for patients who were not eligible for hospice care. ...

Dignity, not dollars: Thompson reflects on HopeWest’s role in community as he retires Montrose Press, Montrose, CO; by Katharhynn Heidelberg; 7/1/26 Kelly Thompson never expected to finish his working life at a service providing hospice and palliative care, with other supportive services. When the Grand Junction native returned to the area by moving to Montrose from Lakewood 28 years ago, he had been a horticulturist. Here, he taught at Northside and Pomona elementary schools after earning certification at CMU-Montrose. Thompson was set. Then along came his "10-year itch," and an opportunity at HopeWest's Heirlooms for Hospice store in Montrose. Thompson rose to the manager's position and later, became the care oganization's volunteer coordinator. "I loved that position," Thompson said. Not bad for someone who, upon beginning with HopeWest says he barely knew what the word "hospice" meant. His life's path turned again when HopeWest's program director announced her retirement and approached him about putting in for the position. ...

AI, hospice fraud crackdown & medicare’s future—the biggest healthcare stories of 2026| part one Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux with Cordt Kassner; 7/1/26 In this quarterly edition of TCNtalks / Anatomy of Leadership, host Chris Comeaux is joined by healthcare strategist Cordt Kassner to unpack the biggest healthcare stories shaping 2026.  Together, they examine the trends every healthcare executive should be watching—from the rapid evolution of artificial intelligence and workforce transformation to increasing regulatory scrutiny, quality measurement, Medicare reform, and the financial realities facing hospice providers.  Using Dr. Ira Byock’s strategic framework as their guide, they move beyond headlines to explore what these developments mean for the future of care. The conversation also tackles larger questions facing the healthcare system.  

2 Ann Arbor nurses who transformed how people die mentored her. Then, she became their caregiver.MLive.com, Ann Arbor, MI; by Jennifer Eberback; 6/28/26 For in-home private caregiver Kathy Hopps, caring for two trailblazers who helped revolutionize in-home nursing and hospice care in their final days of life brought her journey full circle. Hopps cared for Ingrid Deininger, who co-founded Individualized Home Nursing Care (IHNC) in Ann Arbor in the early 1980s when hospice and in-home care did not yet have the presence in the U.S. as it does today. ... Now she cares for Lois Jelneck, another IHNC founder who is currently under hospice care at the age of 97.

New Day CEO Kathy Poland pumps brakes on acquisitions, prioritizes operations Home Health Care News; by MK Manoylov; 6/29/26 With 16 acquisitions since 2020, New Day is shifting focus from aggressive M&A activity toward tighter operational discipline. That’s the strategy of Kathy Poland, who stepped in as interim CEO following the death of New Day’s G. Scott Herman in February. She became permanent CEO on June 18, after serving as the firm’s chief operating officer for over four years. ... Poland spoke with Home Health Care News to discuss her transition into permanent CEO, what difficulties she sees in the forthcoming year, New Day’s growth strategies and what she’s learned as a health care industry veteran for the past 25 years.

Executive Personnel Changes - 6/26/26

Leading with care WilmingtonBiz, Wilmington, NC; by Beth A. Klahre; 6/22/26 Following a nationwide search, Karen Brubaker Miller was named president and CEO of Lower Cape Fear LifeCare this spring, becoming just the fourth CEO in the organization’s 46-year history. ... Miller said she plans to continue to grow palliative care services. In addition, with $5 million from the New Hanover Community Endowment, LifeCare will also administer The Guiding an Improved Dementia Experience (GUIDE) Program, a Medicare initiative launched in July 2024. Looking further ahead, Miller hopes to expand LifeCare’s geographic reach while building on the services in place.

Hospice, ethics & capitalism:  a powerful conversation with  UVA Darden School of Business — part one Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux with Lauren Kaufman and Stephen Maiden; 6/17/26 Few topics spark more debate in healthcare than the intersection of compassionate care, ethical responsibility, and financial sustainability. Will mission-driven hospice organizations survive—and thrive—in a healthcare landscape increasingly dominated by for-profit providers? In Part One of this compelling conversation, host Chris Comeaux welcomes Lauren Kaufmann, Assistant Professor of Business Administration at the University of Virginia Darden School of Business, and Stephen Maiden, Managing Director of the Darden Case Writing Research Group. Together, they discuss the groundbreaking business case developed around Teleios Collaborative Network and the evolving hospice industry.

Hospice, ethics & capitalism:  a powerful conversation with  UVA Darden School of Business — part one Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux with Lauren Kaufman and Stephen Maiden; 6/17/26 Few topics spark more debate in healthcare than the intersection of compassionate care, ethical responsibility, and financial sustainability. Will mission-driven hospice organizations survive—and thrive—in a healthcare landscape increasingly dominated by for-profit providers? In Part One of this compelling conversation, host Chris Comeaux welcomes Lauren Kaufmann, Assistant Professor of Business Administration at the University of Virginia Darden School of Business, and Stephen Maiden, Managing Director of the Darden Case Writing Research Group. Together, they discuss the groundbreaking business case developed around Teleios Collaborative Network and the evolving hospice industry.

The missing middle in healthcare—and why it matters | part one Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux with Bridget Sumser and Sonya Dolan; 6/20/26 What happens between a life-changing diagnosis and hospice care?  In Part One of this thought-provoking conversation, Chris Comeaux welcomes Mettle Health co-founder Sonya Dolan and Director of Counseling & Programs Bridget Sumser to explore what they call healthcare’s “missing middle.” ... Together, they unpack how Mettle Health was created to provide a different kind of support: one centered on accompaniment rather than treatment, resilience rather than answers, and human connection rather than healthcare transactions.

What a CMS fraud chief learned by caring for her parents in hospice Forbes; by Wes Kilgore; 6/11/26  The realization came to Dara Corrigan in late August, when she and her younger sister had to place both of their parents into hospice care within days of each other. Corrigan was not a typical stressed relative, navigating end-of-life care. She'd worked for decades in senior federal service, serving as the Acting Inspector General for the Department of Health and Human Services (HHS) and directing the Center for Program Integrity at the Centers for Medicare & Medicaid Services (CMS). Her career was built on protecting Medicare from fraud. Yet, sitting by the bedside as a daughter, the benefit looked entirely different from how it appeared on a regulatory spreadsheet. ...A New Model for Dignity: Corrigan thinks a completely different approach could be the solution: a new, dedicated federal palliative care benefit tailored to the reality of long, slow neurodegenerative declines. She envisions a system built from day one with modern anti-fraud controls. 

Home care/hospice salary & benefits studies: participation now open LeadingAge; by Josh Moore; 6/8/26 Participation is now open for the annual Home Health and Hospice Salary & Benefits Studies, conducted in cooperation by LeadingAge’s partner Hospital & Healthcare Compensation Service (HCS), and LeadingAge is encouraging our members to participate.  The study is recognized as the standard for reliable and comprehensive compensation data, including management salaries, nonmanagement wages, fringe benefits, and other facility metrics. ... Last year’s Home Care Report contained data from 1,111 home health agencies and the Hospice Report had data from 1,091 hospice agencies.