Literature Review

From digital transformation to intelligent transformation CIO; by Rakesh Bhardwaj; 2/25/26 Over the past decade, digital transformation has focused on converting manual processes to digital ones, migrating infrastructure to the cloud, updating applications and creating new channels for customer and employee engagement. These efforts have resulted in tangible benefits such as accelerated cycle times, increased transparency and reduced costs. However, these initiatives have also revealed limitations: Simply digitizing a flawed process does not resolve its underlying issues; it only makes the inefficiencies operate at a faster pace.

Honoring the lives and legacies of hospice leaders - February 2026

Be where you are: Leadership, caregiving, and the courage to pause with Carla Davis | part one Teleios Collaborative Network (TCN); podcast by Chris Comeaux with Carla Davis; 2/25/26 In this powerful episode on Hospice leadership and healthcare leadership development, Carla Davis, Executive in Residence at Cressey & Company, shares what she learned after taking an intentional executive sabbatical to care for her mother. This conversation explores the intersection of caregiver resilience, leadership and burnout, and rediscovering identity beyond professional titles. 

Building momentum: How new national Alliance CEO Jennifer Sheets will propel hospice forward Hospice News; by Jim Parker; 2/24/26 The most important lessons in health care leadership are learned at the bedside, according to Jennifer Sheets, the newly appointed CEO of the National Alliance for Care at Home. ... In her first media interview since taking the helm at the Alliance, Sheets spoke with Hospice News about the organization’s priorities for 2026 and beyond, the goals and needs of hospice providers and the lessons she’s learned as a home-based care leader.

HopeHealth CEO: Hospice in ‘significant growth’ period Hospice News; by Holly Vossel; 2/19/26 Hospices need an adaptive approach to meet an evolving range of diverse needs among terminally ill patients and their family caregivers. This is according to HopeHealth President and CEO Diana Franchitto. HopeHealth provides home care, hospice, palliative and dementia care, as well as caregiver and grief support services. The nonprofit health system serves Rhode Island and southeastern Massachusetts.  ... Hospice News sat down with Franchitto to uncover the most significant trends impacting hospice care delivery as HopeHealth commemorates its 50th anniversary. ...

The Alliance and the Research Institute for Home Care release 2025 Hospice Chartbook National Alliance for Care at Home, Alexandria, VA and Washington, DC; Press Release; 2/19/26 The National Alliance for Care at Home (the Alliance) and The Research Institute for Home Care (the Institute) are excited to announce the release of the 2025 Hospice Chartbook. Highlighting the vital role that hospice plays in caring for an aging demographic, the Chartbook provides a look at the patients being served in hospice, who they are demographically and clinically, and more.  Now in its second year, the 2025 Hospice Chartbook, co-sponsored by the Alliance, provides an overview of national patient and workforce data with an emphasis on state-specific information and trends, including key data on hospice patients and providers, Medicare spending on hospice, and more. 

Is your ladder leaning against the wrong wall? Richard Mobley on leadership and calling | part one Teleios Collaborative Network (TCN); hosted by Chris Comeaux with Richard Mobley; 2/18/26 What if you spend decades building a successful career—only to realize you were climbing the wrong ladder?  In this episode of TCNtalks / Anatomy of Leadership, executive leadership coach Richard Mobley, Founder and Principal of the Seven Four Group, Inc. and the Be Far More! System, joins Chris Comeaux to explore one of the most important questions leaders face: What comes after success? For CEOs, healthcare executives, and Hospice leaders approaching retirement or transition, this conversation centers on the critical shift from achievement to lasting significance—and what it truly means to finish well. 

Unlocking leadership potential: Through self awareness with coach Sherry Winn | part one Teleios Collaborative Network (TCN) / TCNtalks; hosted by Chris Comeaux with Sherry Winn; 2/11/26 In Part One of this conversation, Chris Comeaux is joined by leadership coach, former Olympic athlete, and longtime collegiate coach Sherry Winn for a deeply personal and practical exploration of leadership that begins from the inside out. ... Drawing from her Olympic experience and decades of coaching leaders in sports, healthcare, and corporate environments, Sherry explains why leaders cannot give what they do not have. She emphasizes that personal growth, emotional awareness, and intentional self-reflection are foundational to effective leadership—not optional extras.

Unlocking leadership potential: Through self awareness with coach Sherry Winn | part one Teleios Collaborative Network (TCN) / TCNtalks; hosted by Chris Comeaux with Sherry Winn; 2/11/26 In Part One of this conversation, Chris Comeaux is joined by leadership coach, former Olympic athlete, and longtime collegiate coach Sherry Winn for a deeply personal and practical exploration of leadership that begins from the inside out. ... Drawing from her Olympic experience and decades of coaching leaders in sports, healthcare, and corporate environments, Sherry explains why leaders cannot give what they do not have. She emphasizes that personal growth, emotional awareness, and intentional self-reflection are foundational to effective leadership—not optional extras.

Dr. Steve Landers to step down as National Alliance CEO, succeeded by Jennifer Sheets Hospice News; by Jim Parker; 2/11/26 Dr. Steve Landers is stepping down as CEO of the National Alliance for Care at Home effective Feb. 9. Former President and CEO of Caring Brands International and Interim HealthCare Jennifer Sheets will succeed him. Landers led the organization through its integration period. The Alliance is the result of a 2024 merger between the National Hospice and Palliative Care Organization and the National Association for Home Care & Hospice. Sheets will become the Alliance’s new top executive as of Feb. 17. She will also serve as president of the Alliance’s affiliate Research Institute for Home Care.

Hospice doctor shares what happens in the moments immediately after death Good; by Adam Albright Hanna; 2/3/26 Throughout human history, one question has bewildered every civilization, society, and individual. What happens after we die? For some people, it is a question for science. For others, it is a question of faith. But for Dr. B.J. Miller, it is a question that he is totally fine not knowing the answer to. Miller is a hospice and palliative care physician at the University of California, San Francisco. He is one of the world's leading voices on dignified death, and for him, the end of life is actually about the living. ... "I’ve been around people who are just about to die," Miller said. "Bodies that have just died. And there is this lingering sense, it’s true. There’s a feeling. It’s a palpable... yeah, there’s a lingering." ... "I didn’t need to have control over everything, I didn’t need to know the answers anymore. I mean, I love not knowing. The answer’s unimportant. It’s just a sacred and gorgeous moment."Editor's Note: Having served in direct hospice patient care from 1993–2002, I was present with many persons during their active dying and in the moments just after death, including attending deaths as a chaplain. Over time—and especially through the intimate experience of my parents’ deaths—that sense of sacredness Dr. Miller describes remains real for me. So I find myself wondering and asking non-clinical leaders: when you look at Average Daily Census (ADC), Length of Stay (LOS), and other familiar metrics, what do you see? Numbers on a spreadsheet? Or living measures of something immeasurably human—something that truly matters?

Woman who allegedly stole $3.2m from Medicare boasted about lavish home Complex; by Helen Storms; 2/7/26 A California woman has been arrested after allegedly stealing $3.2 million from Medicare as part of an elaborate hospice scam. The woman, identified as 49-year-old Flor Mora, shared photos of the lavish $4 million dream home she bought from the funds she is accused of stealing before being hit with felony charges. Mora purchased the luxurious seaside home located in the Carmel Highlands in Monterey County, California, in November 2025. It would later be featured in the Washington Street Journal and even voted the House of the Year. Little did voters know that Mora had paid for the early 20th-century style home with reportedly stolen funds.

Measures that matter: How better metrics can transform end-of-life care | part twoTeleios Collaborative Network (TCN); podcast hosted by Chris Comeaux and Cordt Kassner, with guests Bob Tavares, Robin Heffernan, and Mindy Stewart-Coffee; 2/6/26 Top News Stories of the Month, January 2026What gets measured shapes how patients experience the final chapter of life.  In Part Two of Measures That Matter, Hospice and healthcare leaders explore how focused, meaningful metrics—not check-the-box measures—can improve quality, reduce unnecessary hospitalizations, and strengthen value-based end-of-life care. The conversation highlights a small, high-impact set of indicators that better reflect real-world Hospice performance—such as visits in the last days of life, live discharges and burdensome transitions, gaps in nursing visits, access to higher levels of care (GIP and Continuous Home Care), and patient experience, including the simple but powerful question: “Would you recommend this Hospice?”