Literature Review

Decoding complexity for leadership: 7 essential qualities to develop Forbes; by Gregory Crawford; 12/3/24 ... Leading large organizations involves managing intricate connections and interactions that yield both thorny challenges and thrilling achievements. ... As a university president, I lead an organization that feels like a conglomerate or perhaps a city; ... After nine years, I've identified a set of high-level leadership qualities essential for navigating such a complex environment: agility, delegation, consultation, breadth, communication, purpose and recognition.

Caring for patients at the end of life: CEJA reports AMA - American Medical Association; by Council on Ethical and Judicial Affairs (CEJA); 12/2/24 Reports by the Council on Ethical and Judicial Affairs (CEJA) interpret the AMA Principles of Medical Ethics to provide practical ethics guidance on timely topics. When the AMA House of Delegates adopts the recommendations of a CEJA report they become Opinions in the Code of Medical Ethics. The body of the report, which sets out CEJA’s ethics analysis, is archived and remains available as a resource to help users apply guidance. CEJA reports may not be reproduced without express written permission. [Click here to access these CEJA reports.]

Michael Dowling: We've revolutionized care for aging adults, but is America's health system ready for the senior population boom? Becker's Hospital Review; by Michael J. Dowling, President and CEO, Northwell Health; 12/2/24 Like many baby boomers and those from earlier generations, I have vivid memories from my younger years of my grandparents and other aging adults struggling with an assortment of ailments that their doctors told them were just an inevitable part of growing old. ... The transformative advancements made over the past half-century in meeting the physical and emotional health needs of the nation's rapidly aging population are remarkable — and that's especially important because more Americans are turning age 65 now than in any other time in our history (4.1 million in 2024, or 11,200 a day). And as we move toward a new year, every healthcare executive must examine whether we are collectively prepared to care for them in the years and decades ahead and take steps to recruit the medical specialists we need to meet burgeoning demand. ... Lastly, all clinicians must embrace palliative care as part of their standard practice in managing the health of aging adults with serious illness. ... 

Breaking free from self-doubt: A guide to authentic leadership and communication Forbes - Leadership; by Lynn Smith; 11/27/24 In my years of coaching hundreds of top executives, entrepreneurs and CEOs, I've noticed a persistent challenge that holds many back from their full potential as leaders and communicators: self-doubt. This inner critic—what I call the "Brain Bully"—creates a constant stream of negative self-talk. Even the most accomplished leaders wrestle with thoughts like "What if I say the wrong thing?" or "What if I don't sound smart?" These are exact quotes from some of my clients. The larger issue is that inner dialogue was preventing those leaders from communicating clearly and concisely. The self-doubt in their head was reading all across their faces and through their body language. In a time when 93% of communication is weighed by nonverbal cues, we had to do something about this. ... [Click on the title's link to continue reading.]

TCN Podcast: Industry Trends Teleios Collaborative Network (TCN); podcast hosted by Chris Comeaux, with Maria Warren; 11/27/24Join us for an insightful conversation with Maria Warren, Vice President of McBee, part of NetSmart, as she demystifies the challenges of hospice care audits. Maria shares her journey from entry-level consultant to a leader in compliance, highlighting how audits, designed to combat fraud, can unintentionally burden resources and detract from patient care. Her thoughtful perspective sheds light on balancing regulatory demands with compassionate care. We also dive into the transformative role of technology in hospice care with insights from Betsy Hansen. Discover how electronic medical records (EMRs) go beyond digital documentation to improve patient outcomes and streamline operations. Learn about the potential of EMRs to enhance compliance and care quality while tackling the challenges of implementing innovative, user-friendly systems. This segment emphasizes the importance of creativity and high standards in overcoming staffing hurdles and fostering a supportive care environment.

This New York Times bestselling author cracked the code on transformative leadership Forbes Talks; by Brittany Lewis with Keith Ferrazzi; 11/19/24 Keith Ferrazzi and Forbes reporter Brittany Lewis discuss his new book Never Lead Alone: 10 Shifts from Leadership to Teamship on 'Forbes Talks.' Keith Ferrazzi, a #1 New York Times Bestselling Author of Never Eat Alone, Leading Without Authority, Competing in the New World of Work, and his newest book, Never Lead Alone: 10 Shifts from Leadership to Teamship. Keith is an acclaimed global executive team coach, who stands at the forefront of transformative leadership having coached the transformation of Fortune 500 corporations, the World Bank, fast growth Unicorns and even governments of entire countries. The founder of Ferrazzi Greenlight, Keith spearheads behavioral shifts in leadership and high impact teams, empowering organizations to thrive in the ever-evolving landscape of business. Keith's research can be found in prestigious publications including Harvard Business Review, Forbes, The Wall Street Journal, Fortune, Fast Company, and Inc. Magazine, where his columns serve as valuable insights for business leaders.

Unlocking leadership potential: How stretch assignments drive diversity and growth in healthcare American College of Healthcare Executives; by Britany McElry, FACHE, and Jordan Roloff; 11/20/24 In the dynamic world of healthcare, nurturing internal talent for leadership roles isn't just a smart strategy—it's essential for the ongoing success and growth of organizations. As we tackle complex challenges and strive for excellence in patient care, it's clear that the leaders of tomorrow are already among us. ... At Mayo Clinic, we've launched two groundbreaking programs to foster internal talent: the Stretch Assignment Program and Mayo Clinic Rising. ... The Stretch Assignment Program, spearheaded by the eMERGing Leaders Mayo Employee Resource Group, features a blinded application process open to all staff seeking growth and professional development. It offers projects in areas like quality improvement, time management, project management, financial analysis, change management, networking and public speaking that are submitted by leaders needing assistance on key projects. ... The program has already shown impressive results, with 20 participants across Arizona and Northwest Wisconsin, nine of whom have been promoted since participation—a 45% promotion rate.

Stewarding loss Stanford Social Innovation Review; by Camille Acey; 11/19/24 - "Winter 2025" What happens when organizations and institutions need to die? And why is this part of the work often overlooked in systems change and social innovation practice? ... Stewarding Loss is a field-building initiative focused on the process of closure, ending, and dismantling as a journey to be designed. Over the course of several years, Stewarding Loss has engaged in a range of activities, from creating “loss circles” as spaces where people anticipating organizational closures can come to share stories and concerns; to conducting interviews with a range of practitioners involved in end-of-life care, including ritual and ceremonial hosts, grief therapists, and death doulas so we could learn how to translate practices across different contexts; to hosting roundtables with philanthropic foundations and speaking at numerous events to allow us to gather insight and feedback regarding ideas and needs for this work; to prototyping a Farewell Fund to learn what type of invitation and application might encourage organizations to become proactive about closing, and what supports might be needed by people on the journey to closure.

Embracing the ‘soft front, strong back’ leadership style People Management; by Gaia van der Esch; 11/15/24 This method empowers leaders to take bold decisions, but also to be grounded in principles and inspire others to do the same, says Gaia van der Esch. What do you think of when asked to imagine a leader? Probably your big boss, someone decisive, authoritative, comfortable with power and hierarchy, competitive and with a strong track record of delivering results. However, from my experience managing teams and being managed by others, I know how difficult it is to find a boss who is also a good leader. By ‘good leader’, I mean someone who knows how to share power and responsibilities, who values trust, respect and the wellbeing of employees. Someone who possesses clear values that underpin their leadership decisions and ground them when leading by example. Someone who knows how to inspire others and dedicate time to helping employees reach their full potential, ultimately transforming them into leaders. And, most of all, a good leader should possess emotional intelligence: being empathetic, listening to and being ready to learn from everyone – no matter their role, not fearing showing doubt or vulnerability in their team and being bold in encouraging others to do the same. 

This one skill turns managers into great leaders Makeda Andrews - YouTube; by Makeda Andrews; 11/12/24 Have you ever thought about what the secret sauce is that turns a decent manager into great leader? Well it’s probably not what you think. Which is why in this video, I’m sharing the one game-changing skill that will elevate your leadership capacity and significantly impact the results you get. [Short-cut: the answer is "Emotional Intelligence," with excellent practical examples.]

TCN Anatomy of Leadership: Caring for Others with David Levy - Every interaction is an opportunityTeleios Collaborative Network (TCN); podcast by Chris Comeaux; 9/11/24In this episode of the Anatomy of Leadership podcast, David Levy, Professor of Management at the United States Air Force Academy, explores the concept of leadership and the importance of every interaction as an opportunity. The dialogue delves into an array of intriguing subjects such as the Air Force Academy's unique design, the “Masters of the Air” series, and Malcolm Gladwell's book, The Bomber Mafia. David Levy also discusses the importance of belonging, agency, and efficacy in leadership and how these concepts can contribute to the well-being of individuals and organizations. The conversation explores the importance of competence and context in performance, as well as the critical need for belonging in organizations. It introduces the concept of the Lens X, which consists of the needs of belonging, agency, and efficacy, and the narratives that shape our experiences.Editor's note: Continuing to honor this week's Veterans Day awareness, we thank David Levy for his service and leadership. Teleios Collaborative Network is a sponsor for our newsletter. 

Startup Guaranteed looks to improve end-of-life care Healthcare Brew; by Cassie McGrath; 11/6/24 After losing her father, Jessica McGlory founded a startup to improve end-of-life care. In August 2019, Jessica McGlory got a call that her father had had a double heart attack and was admitted to a hospital in Chicago. As his health declined, McGlory became his caregiver and healthcare proxy. But she said she never got the opportunity to discuss her father’s end-of-life care or his wishes. “I thought it was going to be an opportunity to really focus on my loved one, but instead, [I] had to focus on everything else and really didn’t get the support [I] expected from the hospice,” she told Healthcare Brew. Hospice is palliative care that typically includes counseling, physical care, medicine, and equipment for patients with terminal illnesses. Two years later, despite having no previous experience in healthcare, McGlory decided to take action. In 2022, she launched Guaranteed, a New York-based hybrid end-of-life care startup that works to support people with terminal illness as well as their loved ones and caregivers. ... Guaranteed has raised $10 million to date and is looking to expand into three more states next year, she said.

Why Judy Faulkner believes in 'yin-yang' leadership Becker's Health IT; by Giles Bruce; 11/4/24 Epic founder and CEO Judy Faulkner says effective leadership teams typically consist of people who balance each other out. She pointed to the definition of "yin and yang" as "complementary and at the same time opposing forces that interact to form a dynamic system in which the whole is greater than the assembled parts and the parts are important for cohesion of the whole," she wrote in a Nov. 4 blog post. Ms. Faulkner has often noticed that two people in leadership roles have great success together because they're so different.